Uniondale Business Owner Survey

The Town of Hempstead, VHB, P.C. and Hofstra University’s Scott Skodnek Business Development Center are collaborating on a plan for revitalization of Uniondale including the commercial areas, parks, public transportation and beautification. We need your help in determining the appropriate priorities in this revitalization effort and are asking you to take a few minutes to respond to this important survey. Your response to this survey is confidential and anonymous. You do not need to provide your name or any other identifying information.

1. Which of the following commercial corridor(s) describe the location of your business? (Check two boxes if your business is near the intersection of two streets.)

Which of the following commercial corridor(s) describe the location of your business? (Check two boxes if your business is near the intersection of two streets.) Front Street

Hempstead Turnpike

Jerusalem Avenue

Nassau Road

Uniondale Avenue

2. Approximately what percentage of your customers are from the Uniondale area?

Approximately what percentage of your customers are from the Uniondale area? Substantially less than 25%

25%

50%

75%

100%

3. Please rate the importance of the following in terms of your ability to do business successfully in your particular area of Uniondale.

	Highly important	Somewhat important	Not important
The mix of businesses and stores	*Please rate the importance of the following in terms of your ability to do business successfully in your particular area of Uniondale. The mix of businesses and stores Highly important	The mix of businesses and stores Somewhat important	The mix of businesses and stores Not important
The overall appearance of the area	The overall appearance of the area Highly important	The overall appearance of the area Somewhat important	The overall appearance of the area Not important
The economic health of the area	The economic health of the area Highly important	The economic health of the area Somewhat important	The economic health of the area Not important
Traffic issues	Traffic issues Highly important	Traffic issues Somewhat important	Traffic issues Not important
Parking issues	Parking issues Highly important	Parking issues Somewhat important	Parking issues Not important
Reachable by public transportation	Reachable by public transportation Highly important	Reachable by public transportation Somewhat important	Reachable by public transportation Not important
The level of foot traffic	The level of foot traffic Highly important	The level of foot traffic Somewhat important	The level of foot traffic Not important
Pedestrian safety	Pedestrian safety Highly important	Pedestrian safety Somewhat important	Pedestrian safety Not important
Safety from crime	Safety from crime Highly important	Safety from crime Somewhat important	Safety from crime Not important
Cooperative efforts among business owners	Cooperative efforts among business owners Highly important	Cooperative efforts among business owners Somewhat important	Cooperative efforts among business owners Not important

4. Please rate how satisfied you are with the following aspects of doing business successfully in your particular area of Uniondale.

	Very satisfied	Somewhat satisfied	Dissatisfied
The mix of businesses and stores	*Please rate how satisfied you are with the following aspects of doing business successfully in your particular area of Uniondale. The mix of businesses and stores Very satisfied	The mix of businesses and stores Somewhat satisfied	The mix of businesses and stores Dissatisfied
The overall appearance of the area	The overall appearance of the area Very satisfied	The overall appearance of the area Somewhat satisfied	The overall appearance of the area Dissatisfied
The economic health of the area	The economic health of the area Very satisfied	The economic health of the area Somewhat satisfied	The economic health of the area Dissatisfied
Traffic/congestion	Traffic/congestion Very satisfied	Traffic/congestion Somewhat satisfied	Traffic/congestion Dissatisfied
Convenience/availability of parking	Convenience/availability of parking Very satisfied	Convenience/availability of parking Somewhat satisfied	Convenience/availability of parking Dissatisfied
Reachable by public transportation	Reachable by public transportation Very satisfied	Reachable by public transportation Somewhat satisfied	Reachable by public transportation Dissatisfied
The level of foot traffic	The level of foot traffic Very satisfied	The level of foot traffic Somewhat satisfied	The level of foot traffic Dissatisfied
Pedestrian safety	Pedestrian safety Very satisfied	Pedestrian safety Somewhat satisfied	Pedestrian safety Dissatisfied
Safety from crime	Safety from crime Very satisfied	Safety from crime Somewhat satisfied	Safety from crime Dissatisfied
Cooperative efforts among business owners	Cooperative efforts among business owners Very satisfied	Cooperative efforts among business owners Somewhat satisfied	Cooperative efforts among business owners Dissatisfied

5. What types of businesses would you like to see added to your area of Uniondale that would complement your business and/or add to your customer base?

What types of businesses would you like to see added to your area of Uniondale that would complement your business and/or add to your customer base? 1.
2.
3.

6. How important are each of the following in improving the appearance of your area of Uniondale?

	Highly important	Somewhat important	Not important
Improved street lighting	*How important are each of the following in improving the appearance of your area of Uniondale? Improved street lighting Highly important	Improved street lighting Somewhat important	Improved street lighting Not important
Improved landscaping	Improved landscaping Highly important	Improved landscaping Somewhat important	Improved landscaping Not important
Updated facades and storefronts	Updated facades and storefronts Highly important	Updated facades and storefronts Somewhat important	Updated facades and storefronts Not important
Improved sidewalks	Improved sidewalks Highly important	Improved sidewalks Somewhat important	Improved sidewalks Not important
Sidewalk seating	Sidewalk seating Highly important	Sidewalk seating Somewhat important	Sidewalk seating Not important
Small park areas	Small park areas Highly important	Small park areas Somewhat important	Small park areas Not important
Street signage	Street signage Highly important	Street signage Somewhat important	Street signage Not important
Store signage	Store signage Highly important	Store signage Somewhat important	Store signage Not important
Cleanliness of streets	Cleanliness of streets Highly important	Cleanliness of streets Somewhat important	Cleanliness of streets Not important

7. Have you considered relocating your business?

Have you considered relocating your business? Yes	No
If yes, where?

8. What are the three most important issues that the Uniondale Vision Plan should address?

What are the three most important issues that the Uniondale Vision Plan should address? 1.
2.
3.

9. Which best describes the principal nature of your business?

Which best describes the principal nature of your business? Retail store (chain/franchise)

Retail store (independently owned)

Eating/drinking establishment (chain/franchise)

Eating/drinking establishment (independently owned)

Personal service (hair salon, dry cleaner, etc.)

Professional service (doctor, lawyer, etc.)

Automobile service

Light manufacturing

Other (please specify)

10. How long has your business operated in Uniondale?

How long has your business operated in Uniondale? Under 2 years

2-5 years

6-10 years

11-20 years

Over 20 years

11. Which best describes your role in this business?

Which best describes your role in this business? Sole proprietor

Partner

Manager

Assistant Manager

Employee

Other (please specify)

12. Which category describes your total sales/receipts for 2010 for your business in Uniondale?

Which category describes your total sales/receipts for 2010 for your business in Uniondale? Under $100,000

$100,000-$249,999

$250,000-$499,999

$500,000-$999,999

$1,000,000 or more

13. Over the past three years, how would you describe Uniondale as a place to do business?

Over the past three years, how would you describe Uniondale as a place to do business? It has greatly improved

It has somewhat improved

It hasn't changed much

It's gotten somewhat worse

It's gotten much worse

14. How many full-time employees work at your Uniondale location?

How many full-time employees work at your Uniondale location? 0

1-5

6-10

11-25

26-50

51-100

Over 100

15. How many part-time employees work at your Uniondale location?

How many part-time employees work at your Uniondale location? 0

1-5

6-10

11-25

26-50

51-100

Over 100

16. At approximately what level of capacity is your business currently running?

At approximately what level of capacity is your business currently running? Substantially less than 25%

25%

50%

75%

100%

17. Do you own or rent the building where your business is located?

Do you own or rent the building where your business is located? Own

Rent

18. (Optional): Are you White, Black or African-American, American Indian or Alaskan Native, Asian, Native Hawaiian or other Pacific islander, or some other race?

(Optional): Are you White, Black or African-American, American Indian or Alaskan Native, Asian, Native Hawaiian or other Pacific islander, or some other race? American Indian or Alaskan Native

Asian

Black or African-American

Hispanic or Latino

Native Hawaiian or other Pacific Islander

White

From multiple races

Some other race (please specify)

19. Please provide any additional comments you would like to add regarding Uniondale.

Please provide any additional comments you would like to add regarding Uniondale.

This completes the questionnaire. Thank you for your participation!

If you have any questions about this survey, please contact Judith Tyne at the Hofstra University Scott Skodnek Business Center (516-463-5285).

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