BAD BEHAVIOR: How Firms Handle Problem People and Difficult Situations

1.

THANKS FOR JOINING THE SURVEY!

Where should we send the results?

2.Generally, how do you think your firm compares to others in its share of PROBLEM PEOPLE and DIFFICULT SITUATIONS?
NO PROBLEMS AT ALL
AVERAGE
MUCH MORE THAN AVERAGE
3.PLEASE EXPLAIN: Why did you choose that rating?
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