(1) SDDOT treats me/my organization fairly
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(2) SDDOT is a customer-oriented organization
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(3) SDDOT treats contractors as partners
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(4) SDDOT seems to communicate well internally
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(5) SDDOT does a good job of keeping me informed about issues that affect my organization
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(6) SDDOT does a good job of explaining the reasons for its decisions
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(7) SDDOT responds promptly to requests for decisions and information
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(8) SDDOT does a good job of empowering employees to make decisions in the field
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(9) SDDOT inspectors with whom I have worked are adequately trained
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(10) SDDOT employees have the knowledge and experience required to manage contracts effectively
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(11) SDDOT seems to do a good job of developing employees for senior positions
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(12) SDDOT is an innovative organization
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(13) SDDOT allows contractors to be innovative
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(14) SDDOT provides sufficient opportunity for contractors to provide input on projects prior to letting (such as constructability reviews/prebid meetings, etc.)
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(15) SDDOT provides opportunity for contractors to suggest alternative approaches during construction
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(16) SDDOT provides flexibility in timing and sequencing of work
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(17) SDDOT could shorten construction times to reduce public inconvenience without hampering contractors
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(18) SDDOT produces construction plan sets that are clear, accurate, and complete
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(19) SDDOT’s electronic bid letting system is convenient and efficient to use
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(20) SDDOT’s DBE Solicitation Process is convenient and efficient to use
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(21) The amount of paperwork required by SDDOT is reasonable
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(22) SDDOT’s testing and inspection requirements for construction projects are reasonable
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(23) SDDOT’s overall construction process produces high-quality product
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(24) SDDOT does a good job enforcing traffic control requirements and ensuring a safe environment for the public, SDDOT staff, and contractors
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(25) SDDOT does a good job educating the public about highway work zones
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(26) SDDOT pays contractors promptly
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(27) SDDOT has timely finals on projects
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(28) South Dakota DOT provides adequate time for contractors to complete projects.
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