Survey of Contractors

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* 1. Please indicate your level of agreement with each of the following statements about the South Dakota Department of Transportation (SDDOT). [If you don’t know enough about the topic to respond, Check “Don't Know”]

  Strongly Agree Agree Neutral Disagree Strongly Disagree Don't Know
(1) SDDOT treats me/my organization fairly
(2) SDDOT is a customer-oriented organization
(3) SDDOT treats contractors as partners
(4) SDDOT seems to communicate well internally
(5) SDDOT does a good job of keeping me informed about issues that affect my organization
(6) SDDOT does a good job of explaining the reasons for its decisions
(7) SDDOT responds promptly to requests for decisions and information
(8) SDDOT does a good job of empowering employees to make decisions in the field
(9) SDDOT inspectors with whom I have worked are adequately trained
(10) SDDOT employees have the knowledge and experience required to manage contracts effectively
(11) SDDOT seems to do a good job of developing employees for senior positions
(12) SDDOT is an innovative organization
(13) SDDOT allows contractors to be innovative
(14) SDDOT provides sufficient opportunity for contractors to provide input on projects prior to letting (such as constructability reviews/prebid meetings, etc.)
(15) SDDOT provides opportunity for contractors to suggest alternative approaches during construction
(16) SDDOT provides flexibility in timing and sequencing of work
(17) SDDOT could shorten construction times to reduce public inconvenience without hampering contractors
(18) SDDOT produces construction plan sets that are clear, accurate, and complete
(19) SDDOT’s electronic bid letting system is convenient and efficient to use
(20) SDDOT’s DBE Solicitation Process is convenient and efficient to use
(21) The amount of paperwork required by SDDOT is reasonable
(22) SDDOT’s testing and inspection requirements for construction projects are reasonable
(23) SDDOT’s overall construction process produces high-quality product
(24) SDDOT does a good job enforcing traffic control requirements and ensuring a safe environment for the public, SDDOT staff, and contractors
(25) SDDOT does a good job educating the public about highway work zones
(26) SDDOT pays contractors promptly
(27) SDDOT has timely finals on projects
(28) South Dakota DOT provides adequate time for contractors to complete projects.

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* 2. If SDDOT were to make improvements in the areas listed above, which FIVE areas do you think should be emphasized most over the next two years? [Select the numbers below for your 1st, 2nd, 3rd, 4th and 5th choices using the numbers from the list in question #1.]

  Letters From Question One
First Choice
Second Choice
Third Choice
Fourth Choice
Fifth Choice

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* 3. Using a 10-point scale, where 1 is “Not at all satisfied” and 10 is “Extremely satisfied,” please rate how satisfied you are with the SDDOT’s overall administration of the construction program.

1 Not At All Satisfied 10 Extremely Satisfied
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 4. What local practices by SDDOT Area offices do you like MOST?

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* 5. What local practices by SDDOT Area offices do you like LEAST?

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* 6. As a contractor, is there anything else you really LIKE about working with SDDOT? Please write what you like in the space below.

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* 7. As a contractor, is there anything else you really DISLIKE about working with SDDOT? Please write what you dislike in the space below.

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* 8. What could SDDOT do to improve the way SDDOT employees work with contractors? Please write your suggestions in the space below.

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* 9. What could SDDOT do to improve the overall quality of construction projects? Please write your suggestions in the space below.

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* 10. What could SDDOT do to improve its bid letting process? Please write your suggestions in the space below.

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* 11. Please indicate your level of agreement with each of the following statements. [If you don’t know enough about the topic to respond, Check “Don't Know”.]

 
Strongly Agree 		Agree Neutral Disagree Strongly Disagree Don't Know
01. South Dakota DOT considers and values the opinions of the public
02. South Dakota DOT designs safe highways
03. South Dakota DOT adequately supports non-highway transportation in South Dakota, such as pedestrian, bike, public bus, rail, and airport services
04. South Dakota DOT does a good job of planning for the State's future transportation needs
05. South Dakota DOT does a good job prioritizing highway improvements in South Dakota
06. South Dakota DOT is an efficient organization
07. South Dakota DOT has a high-quality workforce
08. South Dakota DOT does a good job managing State transportation assets, such as bridges, highways, and state-owned railroads
09. South Dakota DOT projects are completed in a timely manner
10. South Dakota DOT places a high priority on public safety
11 South Dakota DOT does a good job of informing the public about transportation issues.

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* 12. Overall, how would you rate the quality of South Dakota highways?

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* 13. Compared to five years ago, do you think South Dakota highways are:

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* 14. Overall, how would you rate the value of the services provided to the public by the South Dakota DOT?

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* 15. How many SDDOT projects have you worked on during the period of 2016 – 2018?

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* 16. How many DOT projects have you worked on outside of South Dakota during the period of 2016 – 2018?

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* 17. What is your typical role on SDDOT projects?

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* 18. Please make any additional comments you would like to share with SDDOT in the space below.

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* 19. If you would like to be kept informed about the results of this survey, please provide your contact information below:

Thanks very much for your time.
This Concludes the Survey.
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