Dear Hotelier,


Within the frame of our Travelife certification, we need to assess the level of sustainability of our suppliers to promote them in priority to our clients. The more committed you are to sustainability the better promotion you will have from EXO Travel.

We will not promise it will take you only 5 minutes to complete the questionnaire below. It will depend on how much you are involved but it should not take you more than 45 minutes. The good news is that you can answer at your own rhythm in several steps: your answers are saved until you finish it if you are using the same computer.

For each of the following characteristics, please describe how do you comply with them, or how do you plan to do so in the future. You don’t need to cover all of them, but for any claim you make we need evidence; a yes answer is not sufficient. For example if you are making donations to organisations, please specify which ones benefit, how much you donate, or if you have a waste management system briefly describe it, send your environmental policies if you have one. Insert links to these documents whenever possible.

The criteria of social and economic responsibility towards your staff, suppliers and local communities are considered the most important. Please be as detailed as possible. Send links to relevant documents.

To guide you, you’ll find below, the main guiding principles of economic, social and environmental responsibility.

You may do more than what we have suggested here, please share whatever you deem necessary to demonstrate your commitment. If you need to send us documents, please write to contact@exofoundation.org.


Thank you for your kind cooperation to build together a more sustainable destination!
Best regards,


The EXO team



Responsible Tourism Guidelines Principles

Guiding Principles for Economic Responsibility
• Assess economic impacts before developing tourism and exercise preference for those forms of development that benefit local communities and minimise negative impacts on local livelihoods (for example through loss of access to resources), recognising that tourism may not always be the most appropriate form of local economic development.
• Maximise local economic benefits by increasing linkages and reducing leakages, by ensuring that communities are involved in, and benefit from, tourism. Wherever possible, use tourism to assist in poverty reduction by adopting pro-poor strategies.
• Develop quality products that reflect, complement, and enhance the destination.
• Market tourism in ways which reflect the natural, cultural and social integrity of the destination, and which encourage appropriate forms of tourism.
• Adopt equitable business practises, pay, and fair prices, and build partnerships in ways in which risk is minimised and shared, and recruit and employ staff recognising international labour standards.
• Provide appropriate and sufficient support to small, medium and micro enterprises to ensure tourism-related enterprises thrive and are sustainable.

Guiding Principles for Social Responsibility
• Actively involve the local community in planning and decision-making and provide capacity building to make this a reality.
• Assess social impacts throughout the life cycle of the operation – including the planning and design phases of projects - in order to minimise negative impacts and maximise positive ones.
• Endeavour to make tourism an inclusive social experience and to ensure that there is access for all, in particular vulnerable and disadvantaged communities and individuals.
• Combat the sexual exploitation of human beings, particularly the exploitation of children.
• Be sensitive to the host culture, maintaining and encouraging social and cultural diversity.
• Endeavour to ensure that tourism contributes to improvements in health and education.

Guiding Principles for Environmental Responsibility
• Assess environmental impacts throughout the lifecycle of tourist establishments and operations – including the planning and design phase - and ensure that negative impacts are reduced to the minimum while maximising positive ones.
• Use resources in a sustainable way, and reduce waste and over-consumption.
• Manage natural diversity in a sustainable way, and where appropriate restore it; and consider the volume and type of tourism that the environment can support, and respect the integrity of vulnerable ecosystems and protected areas.
• Promote education and awareness for sustainable development for all stakeholders.
• Raise the capacity of all stakeholders and ensure that best practices are followed, by consulting with environmental and conservation experts.

Question Title

* 1. Name of hotel:

Question Title

* 2. Location (full address):

Question Title

* 3. Name of respondent:

Question Title

* 4. Email:

Question Title

* 5. Number of rooms:

Question Title

* 6. Website:

 

T