We constantly seek feedback to improve and evolve our service, whilst identifying opportunities to assist clients in realising their business objectives. To help us achieve this, please complete this short survey that should take no longer than 2 minutes.

* 1. Overall Service, please rate how satisfied you are with our performance based on your most recent matter using a scale of 0-10 where 0 is very poor and 10 is excellent:

  0 1 2 3 4 5 6 7 8 9 10
Applying our knowledge of your business sector
Availability, accessibility and responsiveness of staff
Billing as expected
Care and attention given to work
Communicating without legal jargon
Cumulative knowledge and expertise of the firm
Introducing you to the people that are working on the instruction
Keeping you informed on progress 
Meeting deadlines and keeping commitments
Showing enthusiasm to work with you
Understanding your objectives
Communicating about other services we provide
Up-front discussions on fees and timescales
Value for money

* 2. Is there anything we could have done differently to improve our service to you? Please state:

* 3. How likely is it that you would recommend Winckworth Sherwood to a friend or colleague?

Not at all likely
Extremely likely

* 4. If there are any areas of work we should be talking to you about, please let us know here:

* 5. Any other comments, please use the free text box below:

* 6. Please provide your name and contact details

Thank you for taking the time to complete this survey.

Your feedback is not shared with anyone outside our firm; findings are used to improve our ongoing service to you.

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