A bug was discovered in certain LF2 and LF2+ firmware versions, which may cause permanent damage to your device and pose a burn risk due to fan malfunction.
In order to safely use your device, the firmware on your device must be updated.
This affects LF2 and LF2+ devices which have been updated to firmware versions 0.10.6, 2.1.19, and 2.1.22.
If you haven't updated to firmware version 2.1.23 or later:
If you have sold the device to another owner:
- You should immediately unplug the device from the wall and discontinue use until you can update the firmware using these instructions.
If you need assistance:
- You should contact the new owner with these instructions.
- Unplug your device from the wall and contact firstname.lastname@example.org to schedule a discussion with a support representative.
Please click Next to follow and complete the step-by-step update procedure.