Hi! Thanks for clicking on iRecall's Sample Survey Experience iRecall® Review as your clients would. Then, to find out more visit www.virtualrecall.com or give us a call on 0208 1233965. We looking forward to speaking to you. SAMPLE: MAPLE VETS TO THEIR CLIENTSWe would love to ask you a few short questions about your recent visit to us in order to help us improve our service to you and your furry family. In return for your opinions, we will enter you into our monthly prize draw for a £25 high street voucher. It will only take a couple of minutes. Thank you. Question Title * 1. When you called the practice Strongly Disagree Disagree OK Agree Strongly Agree The call was answered quickly? The call was answered quickly? Strongly Disagree The call was answered quickly? Disagree The call was answered quickly? OK The call was answered quickly? Agree The call was answered quickly? Strongly Agree The receptionist was polite and friendly? The receptionist was polite and friendly? Strongly Disagree The receptionist was polite and friendly? Disagree The receptionist was polite and friendly? OK The receptionist was polite and friendly? Agree The receptionist was polite and friendly? Strongly Agree It was easy to get an appointment? It was easy to get an appointment? Strongly Disagree It was easy to get an appointment? Disagree It was easy to get an appointment? OK It was easy to get an appointment? Agree It was easy to get an appointment? Strongly Agree Question Title * 2. In the waiting room Strongly Disagree Disagree OK Agree Strongly Agree I was greeted quickly and politely at reception? I was greeted quickly and politely at reception? Strongly Disagree I was greeted quickly and politely at reception? Disagree I was greeted quickly and politely at reception? OK I was greeted quickly and politely at reception? Agree I was greeted quickly and politely at reception? Strongly Agree The area was clean and pleasant smelling? The area was clean and pleasant smelling? Strongly Disagree The area was clean and pleasant smelling? Disagree The area was clean and pleasant smelling? OK The area was clean and pleasant smelling? Agree The area was clean and pleasant smelling? Strongly Agree I was seen promptly? I was seen promptly? Strongly Disagree I was seen promptly? Disagree I was seen promptly? OK I was seen promptly? Agree I was seen promptly? Strongly Agree 20% of survey complete. Next