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* 1. Does your current virtual care provider have a dedicated team that actively monitors clinical quality, provides feedback, and coaches providers?

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* 2. Does your current provider give students the option to choose their counselor?

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* 3. Does your virtual care provider align with your campus’s wellness strategy and offer a customized integration plan, including crisis protocols and referrals?

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* 4. Is student privacy safeguarded through HIPAA and FERPA compliance, end-to-end encryption, SSO, and verified third-party audits?

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* 5. Does your provider demonstrate care effectiveness with industry accreditation, measurement-based care, and real-time data dashboards?

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