5 Questions to Ensure Value and Quality With Your Virtual Care Provider

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1. Does your current virtual care provider have a dedicated team that actively monitors clinical quality, provides feedback, and coaches providers? (Required.)

✅ Yes

❌ No

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2. Does your current provider give students the option to choose their counselor? (Required.)

✅ Yes

❌ No

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3. Does your virtual care provider align with your campus’s wellness strategy and offer a customized integration plan, including crisis protocols and referrals? (Required.)

✅ Yes

❌ No

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4. Is student privacy safeguarded through HIPAA and FERPA compliance, end-to-end encryption, SSO, and verified third-party audits? (Required.)

✅ Yes

❌ No

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5. Does your provider demonstrate care effectiveness with industry accreditation, measurement-based care, and real-time data dashboards? (Required.)

✅ Yes

❌ No