Educational Products and Services Evaluation Survey

Thank you for participating in this survey regarding educational products and services you purchased from CRI®. Your participation in this survey will assist CRI® in providing continuous quality products and services.

Question Title

* 1. Please rate your experience in obtaining educational products or services from CRI® on the following attributes using a five point scale. If you have no experience or have not purchased a particular product or service, please check never used.

	Very Satisfied (5)	(4)	(3)	(2)	Not At All Satisfied (1)	Never Used N/A (0)
a. Ease of purchasing the product(s) or services	a. Ease of purchasing the product(s) or services Very Satisfied (5)	a. Ease of purchasing the product(s) or services (4)	a. Ease of purchasing the product(s) or services (3)	a. Ease of purchasing the product(s) or services (2)	a. Ease of purchasing the product(s) or services Not At All Satisfied (1)	a. Ease of purchasing the product(s) or services Never Used N/A (0)
b. Timeliness in receiving product(s) or services	b. Timeliness in receiving product(s) or services Very Satisfied (5)	b. Timeliness in receiving product(s) or services (4)	b. Timeliness in receiving product(s) or services (3)	b. Timeliness in receiving product(s) or services (2)	b. Timeliness in receiving product(s) or services Not At All Satisfied (1)	b. Timeliness in receiving product(s) or services Never Used N/A (0)
c. Have the product(s) or services addressed your needs	c. Have the product(s) or services addressed your needs Very Satisfied (5)	c. Have the product(s) or services addressed your needs (4)	c. Have the product(s) or services addressed your needs (3)	c. Have the product(s) or services addressed your needs (2)	c. Have the product(s) or services addressed your needs Not At All Satisfied (1)	c. Have the product(s) or services addressed your needs Never Used N/A (0)
d. Value of the product(s) or services relative to its price	d. Value of the product(s) or services relative to its price Very Satisfied (5)	d. Value of the product(s) or services relative to its price (4)	d. Value of the product(s) or services relative to its price (3)	d. Value of the product(s) or services relative to its price (2)	d. Value of the product(s) or services relative to its price Not At All Satisfied (1)	d. Value of the product(s) or services relative to its price Never Used N/A (0)
e. Overall experience with purchasing the product(s) or service	e. Overall experience with purchasing the product(s) or service Very Satisfied (5)	e. Overall experience with purchasing the product(s) or service (4)	e. Overall experience with purchasing the product(s) or service (3)	e. Overall experience with purchasing the product(s) or service (2)	e. Overall experience with purchasing the product(s) or service Not At All Satisfied (1)	e. Overall experience with purchasing the product(s) or service Never Used N/A (0)

Question Title

* 2. Using an 10-point scale, where 10 is extremely likely, 0 is not at all likely, how likely would you be to recommend CRI® educational products or services to professional colleagues?

Extremely Likely (10)

(9)

(8)

(7)

(6)

(5)

(4)

(3)

(2)

(1)

Not At All Likely (0)

Extremely Likely (10)

(9)

(8)

(7)

(6)

(5)

(4)

(3)

(2)

(1)

Not At All Likely (0)

Question Title

* 3. What suggestions do you have for CRI® to improve its educational products or services offering? (If you have no suggestions please input N/A).

Question Title

* 4. Please provide your name and preferrred means of contact (e-mail address or telephone number) if you would like to be contacted regarding your experience.

Name:

Telephone Number:

E-mail Address:

Thank you for your participation in our survey and for your continued interest in CRI® educational products and services.