Excuses, Excuses?

As you help plan sponsors and participants make good choices, from time to time you probably encounter all kinds of rational, reasonable objections to the counsel you offer on such matters – as well the occasional irrational, unreasonable kind. What some might even consider an excuse, rather than a reason. It might be a reluctance to embrace automatic enrollment, resistance to limit the number of participant loans, to remove a poorly performing fund from the plan menu, or even the reason(s) proffered for a hardship withdrawal.

This week, I’d like to ask you to share some of your “favorite” excuses, either offered to you, or to others of your acquaintance.

Question Title

1. Do you find that most individuals reject suggestions for change outright, or just defer action?

Question Title

2. Do you find that you are generally able to anticipate those responses?

Question Title

3. Suggestions on how to best deal with and/or overcome resistance?

Question Title

4. What's the most unusual reason/excuse you have ever received (and for what)?

Question Title

5. How did you respond?

Question Title

6. Got some other unusual reason/excuses to share?

Question Title

7. Any stories, words of wisdom, horror tales, or other comments about excuses, delayed actions, or deferred actions?

Question Title

8. Suggestions for future survey questions?

( Privacy & Cookie Notice

T