As a part of Seven Hills Foundation’s ongoing effort to maintain and improve our high standards of service, we annually survey the satisfaction of those supported by our various affiliates. We ask responders to complete a questionnaire and to offer suggestions regarding possible ways of enhancing our services. The surveys are conducted through the Office of Data Analytics and Quality Enhancement. The surveys are summarized and reported to Senior Leadership, the Board of Directors, and the programs being surveyed.

This survey addresses the quality of services provided to people supported through Seven Hills Rhode Island, Inc. Please complete this survey by January 31, 2026. We appreciate your response!

Please mark the response that best reflects your opinion. Please score each item using the following scale.

Question Title

* 1. I like where I live or spend my day.

Question Title

* 2. I like the people I spend the day with.

Question Title

* 3. I help choose the staff who work at my home.

Question Title

* 4. I feel that I am treated with respect and dignity.

Question Title

* 5. PCA/STAFF are sensitive to my cultural background and identity. (language,

religion, gender, etc.).

Question Title

* 6. CFCM STAFF are sensitive to my cultural background and identity (language,

religion, gender, etc.).

Question Title

* 7. Staff talk to me respectfully and responded to my questions.

Question Title

* 8. I feel I am encouraged and supported to make choices about my life.

Question Title

* 9. Staff Help me do and learn new things.

Question Title

* 10. Staff help me learn about my rights.

Question Title

* 11. I feel that my rights are respected.

Question Title

* 12. I am actively involved in planning my services.

Question Title

* 13. I feel that I have enough information to make choices.

Question Title

* 14. I feel that the staff respects and values my choices.

Question Title

* 15. I am able to choose the goals I am working on.

Question Title

* 16. I feel that PCA/STAFF support me as I work on my goals.

Question Title

* 17. I feel my CFCM Agency supports me to work on my goal.

Question Title

* 18. Staff help me keep in contact with my friends and family.

Question Title

* 19. Staff assist me in building and maintaining healthy relationships.

Question Title

* 20. I feel that I am active in my community.

Question Title

* 21. Staff assisted and encouraged me to develop new friendships.

Question Title

* 22. My STAFF/CFCM Agency is responsive to my needs and has open

communication with me.

Question Title

* 23. The staff help me to keep my room and home clean and comfortable.

Question Title

* 24. I like the staff that I work with.

Question Title

* 25. I know who my Program Director and Case Manager are.

Question Title

* 26. I feel supported by my staffing team at SHRI.

Question Title

* 27. If I have a complaint or concerns, I know who to speak to.

Question Title

* 28. Overall, I am satisfied with the quality of care and services I received

0 10
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 29. How likely is it that you would recommend Seven Hills Rhode Island to a friend or coworker?

0 100
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 30. What do you like most about services with Seven Hills Rhode Island?

Question Title

* 31. What suggestions do you have for improving services at Seven Hills Rhode Island?

Question Title

* 32. Additional comments:

Thank you for responding to this survey!
( Privacy & Cookie Notice

T