Retail Jeweller has launched a new survey aimed at gathering information on how the industry is reacting to the Covid-19 coronavirus outbreak. We want to find out what challenges jewellery and watch retailers, brands, manufacturers and suppliers are all facing.

Please help us to share advice and knowledge by sparing time to complete the survey.

All responses are anonymous.

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1. What type of business do you represent? 

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2. Region in which your business/head office is based

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3. Your role/job title?

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4. How has Covid-19 affected your business so far?

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5. Have there been any staff cuts to your business as a result of Covid-19 so far?

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6. If you answered no, is it being considered?

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7. Do you have physical stores in the UK

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8. If yes, when did you close them? 

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9. Thinking about your physical stores, even though they are now closed, prior to closure, were your sales up/down year on year and by what percent?

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10. Do you have an ecommerce site?

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11. If yes, are you still accepting online orders? 

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12. Are your online sales up/down year on year? And by what percent?

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13. If you have stopped accepting online orders, why?

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14. If you are a supplier/manufacturer, is your business still operating?

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15. Please explain your answer above?

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16. If yes, have you reduced your operating hours?

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17. Are you still accepting orders?

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18. If yes, is it taking longer than normal to process orders?

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19. If yes, what will be the impact of this on your business?

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20. For ALL types of businesses: How worried are you about the future of your business in light of Covid-19?

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i We adjusted the number you entered based on the slider’s scale.

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21. What measures are you taking to minimise the impact of Covid-19 on your business?

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22. Do you think the government is doing enough to support businesses effected by Covid-19? 

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23. If you answered no, what more do you think could be done?

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24. Do you think the business rates relief will help you through the current situation?

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25. Do you plan to take advantage of the government's offer to pay 80% of salary for staff who are kept on by their employer, covering wages of up to £2,500 a month?

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26. If no, why not?

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27. Anything else you would like to add about Covid-19, the government's response or your current situation?

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