RLDatix Customer Engagement Survey

Over the past 12 months RLDatix has been deploying a revised customer engagement model focusing on Account Management. We wanted to reach out to you to understand if you have seen any changes or improvements and to give you a chance to feedback any comments or suggestions.

We will use your feedback to continually improve our services and as such is very improvement to us.

We look forward to seeing your feedback.

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* 1. How would you score the Account Management RLDatix has given you over the past 6 months?

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* 2. Who is your Account Manager?

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* 3. Have you seen a positive difference in the Account Management approach over the last 12 months?

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* 4. What parts of the Account Management process do you think have improved?

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* 5. Please could you provide specific feedback on areas we could improve and what we have done well?

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* 6. Do you have any other feedback or comments regarding any aspect of the Customer User Groups?

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