* 1. Were you able to find all the information you were looking for on the website?

* 2. What was the information you were looking for if it was not on the website? Briefly explain in the comment field.

* 3. If you visit our website, how often do you utilize the container availability application?

* 4. If you visit the container availability application how often do you make a payment either by credit card or guarantee?

* 5. Do you find that the information on the Container Availability Website helpful and accurate?

* 6. Did you need to contact a Customer Service Associate as a result of the lack of information on the website? If yes, please briefly explain.

* 7. Was the Customer Service Associate helpful and courteous? You may provide a brief explanation in the comment field.

* 8. Is there anything you would change about the content on the website or our Customer Service abilities?

* 9. Other than Customer Service, did you talk to a representative of one of the following departments?

* 10. Was this representative helpful and courteous? You may provide a brief explanation in the comment field.

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