Thank you for taking a few minutes to complete our survey. Your feedback is important to us and helps to continually improve and refine our services.

* 1. I am completing this survey about my experience with: (Check all that apply)

* 2. Overall rating of service received:

* 3. City staff informed me about the process and timelines of my project.

* 4. City staff gave me complete and consistent answers regarding my project.

* 5. City staff coordinated amongst themselves to ensure my project went smoothly through the process.

* 6. City staff responded to me in a timely manner (e.g., emails and phone calls returned within 24 hours).

* 7. City staff made themselves available to me to respond to questions/concerns I had about my project.

* 8. City staff provided alternatives or suggestions to me that were helpful in moving my project along.

* 9. City Staff:

* 10. Name of City Staff who helped you (optional)

* 11. Please provide additional feedback about your experience working with us (e.g., What we did well, What we need to improve on): (optional)

* 12. Can we contact you regarding this survey to help improve our service?

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