* 1. Which which carriers do you have service?

* 2. Do you have landline service at your home?

* 3. What is most important to you in a cellular provider?

* 4. What is least important to you in a cellular provider?

* 5. What is your favorite aspect of your current cellular provider?

* 6. Where would you like to see your current cellular provider most improve?

* 7. With how many cellular carriers do you have service?

* 8. How many lines are on your cellular contract?

* 9. Is your cellular service post-paid (contracted) or pre-paid (month-to-month)?

* 10. How would you rate the data limit of your cellular service?

* 11. How would you rate the overall data speeds of your cellular service?

* 12. Using a data speed testing service such as Speedtest.net, how fast are your cellular download speeds (be sure you're not connected to a Wi-Fi network)?

* 13. Using a data speed testing service such as Speedtest.net, how fast are your cellular upload speeds (be sure you're not connected to a Wi-Fi network)?

* 14. On your carrier in your area, what is the best network connection you regularly have?

* 15. How would you rate the overall call quality of your cellular service?

* 16. Are you satisfied with the overall cost-value of your cellular service?

* 17. Do you trust your cellular provider with the security and privacy of your calls and data?

* 18. Is net neutrality important to you?

* 19. Should carriers support net neutrality?

* 20. When did you last switch cellular carriers?

* 21. When are you considering a change in cellular carriers?

* 22. How long have you been with your current carrier?

* 23. Have you ever paid an early termination fee to end a cellular contract?

* 24. Have you ever switched carriers to get a specific device?

* 25. How often do you change devices on your primary line of service?

* 26. Do you prefer a less expensive up-front subsidized device plan, or paying for the entire device up front with discounted service?

* 27. If you could, would you purchase your devices separately from the service?

* 28. How much of a typical day is your phone connected to Wi-Fi instead of cellular data?

* 29. How often do you use domestic roaming?

* 30. How often do you use international roaming?

* 31. Are you happy with the carrier-installed apps on your smartphone?

* 32. Do you use any non-communication carrier services (app stores, backup, sync, etc)?

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