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Greetings!
As a user of AliExpress, we'd love to get your feedback to continue improving our service. Please take a minute to answer a quick survey below about your experience with us.
*
1.
On a scale of 0 to 10,
How likely is it that you would recommend AliExpress to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
2.
Overall, how satisfied are you with the product detail page?
(Required.)
Very Dissatisfied
Very Satisfied
Very Dissatisfied
Very Satisfied
*
3.
When thinking about your experience on AliExpress, How satisfied are you with the following aspects?
(Required.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Search experience
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Browsing experience
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Seller-initiated promotions
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
AliExpress-initiated promotions
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Products(quality, price, etc.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Payments experience
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Shipping services
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Refund & Return experience
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Seller customer service (Online support from sellers)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
AliExpress.com customer service (Online support from our agents to resolve issues related to Dispute & Claims, Payments, or Ordering)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Product description
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Website’s performance
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
For the aspects of AliExpress you are unsatisfied with, please explain why