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Please use the comments sections after each question to provide any additional feedback you have.

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* 1. Finding the right doctor is important for your healthcare needs. How easy is it for you to find a Primary Care Physician (or other doctors)?

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* 2. Overall, how well does your Primary Care Physician (or other doctors) take care of you?

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* 3. How well does your Primary Care Physician (or other doctors) communicate with you?

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* 4. ATRIO is concerned that you receive all the healthcare you need. Sometimes, that requires asking for additional coverage. How easy is it for you to request a prior authorization?

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* 5. How easy is it to fill your prescriptions?

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* 6. ATRIO is concerned about your health. How often have you delayed filling a prescription because you can’t afford the cost?

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* 7. ATRIO wants to ensure you have a good experience at the Pharmacy. How often are your prescriptions not covered at the Pharmacy?

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* 8. Do you currently take advantage of the cost savings and convenience of our mail order or 90-day supply refill program?

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* 9. How well did ATRIO Customer Service understand your benefit coverage to be able to answer your questions and concerns?

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* 10. How much time did it take ATRIO to address your questions and concerns?

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* 11. ATRIO wants you to be able to access the information you need. How easy is it to find what you're looking for on ATRIO's websites?

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* 12. Being able to access the right care starts with understanding how your benefits work. How well do you understand your benefits?

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* 13. It is important that our members understand how to access the care they need. How well do your ATRIO Health Plan materials help you to understand how to access your benefits?

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* 14. Would you recommend ATRIO Health Plans to a friend?

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* 15. How can ATRIO Health Plans better serve you?

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* 16. May we contact you about your response?

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