Welcome to the CHS client satisfaction survey!

Thank you for agreeing to take part in this important survey measuring client satisfaction for Children's Home Society of Florida.  Today, we will be gaining your thoughts and opinions in order to better serve you in the future.  This survey should only take 2-4 minutes to complete.  Be assured that all answers you provide will be kept in the strictest confidentiality. 

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* 1. Age

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* 2. Location & Service Provided

  Program
Northeast Florida (Jacksonville, Gainesville, Daytona)
Big Bend (Tallahassee, Panama City)
Western (Pensacola, Ft. Walton)
Central (Orlando, Ocala)
Suncoast (Tampa, St. Pete, Ft. Myers)
Greater Lakeland (Polk, Hardee, Highlands)
Space Coast (Brevard)
Treasure Coast (Ft. Pierce, Vero, Okeechobee)
Palm Beach/Broward (Palm Beach, Ft. Lauderdale)
Miami-Dade (Miami)

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* 3. I feel welcome, safe and comfortable when using CHS services and/or when visiting the CHS program.

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* 4. I feel CHS staff take the time to really listen to me.

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* 5. I feel CHS staff understand and respect my identity and personal beliefs.

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* 6. I feel CHS staff encourage and welcome the support of my family.

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* 7. I feel I am involved in making decisions for my goals and services.

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* 8. Because of the CHS services I have received, I feel more confident in my ability to be successful on my own.

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* 9. Because of CHS, I am more aware of where I can go in my community for help or support.

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* 10. By participating in CHS services, I feel more prepared to make my own choices about things important to me.

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* 11. Because of CHS services, I am more aware of my strengths and see myself in a more positive way.

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* 12. I feel CHS services meet my needs and the needs of my family.

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* 13. Do you have any other comments, questions, or concerns?

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