Our Questionnaire for the Civil Service community Survey

The Charity for Civil Servants has commissioned Bean Research, an independent evaluation consultancy, to carry out an assessment of its support for civil servants. Hearing from people like you who have used the service is critical. By taking part, you confirm that you understand the research is voluntary, you are happy to share experience of The Charities support, and consent to anonymised, non-attributable quotations being used in our report and related outputs.

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1. Have you used any services provided by The Charity for Civil Servants in the last five years?

Yes

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2. Which of the following Charity for civil Servants services have you used? (Select all that apply)

Wellbeing support

Money advice

Financial assistance

Referral to a partner service (e.g., Thrive membership or Autism & ADHD Support)

Other (please specify)

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3. To what extent do you agree or disagree with the following statements. .

	Strongly agree	Slightly Agree	Neither agree or disagree	Slightly Disagree	Strongly Disagree
Having a specialist listening to me made a big difference to how I felt about the challenges I was facing.	Having a specialist listening to me made a big difference to how I felt about the challenges I was facing. Strongly agree	Having a specialist listening to me made a big difference to how I felt about the challenges I was facing. Slightly Agree	Having a specialist listening to me made a big difference to how I felt about the challenges I was facing. Neither agree or disagree	Having a specialist listening to me made a big difference to how I felt about the challenges I was facing. Slightly Disagree	Having a specialist listening to me made a big difference to how I felt about the challenges I was facing. Strongly Disagree
I couldn't find this kind of support anywhere else	I couldn't find this kind of support anywhere else Strongly agree	I couldn't find this kind of support anywhere else Slightly Agree	I couldn't find this kind of support anywhere else Neither agree or disagree	I couldn't find this kind of support anywhere else Slightly Disagree	I couldn't find this kind of support anywhere else Strongly Disagree
The impact of using this service has been significant for me	The impact of using this service has been significant for me Strongly agree	The impact of using this service has been significant for me Slightly Agree	The impact of using this service has been significant for me Neither agree or disagree	The impact of using this service has been significant for me Slightly Disagree	The impact of using this service has been significant for me Strongly Disagree

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4. Since receiving support, to what extent did CFCS services help your situation?

	To a great extent	A fair amount	Not very	Not at all	Don't Know
It has helped my ability to manage money day to day	It has helped my ability to manage money day to day To a great extent	It has helped my ability to manage money day to day A fair amount	It has helped my ability to manage money day to day Not very	It has helped my ability to manage money day to day Not at all	It has helped my ability to manage money day to day Don't Know
It has saved me time by signposting to recommended services	It has saved me time by signposting to recommended services To a great extent	It has saved me time by signposting to recommended services A fair amount	It has saved me time by signposting to recommended services Not very	It has saved me time by signposting to recommended services Not at all	It has saved me time by signposting to recommended services Don't Know
It has improved my physical health	It has improved my physical health To a great extent	It has improved my physical health A fair amount	It has improved my physical health Not very	It has improved my physical health Not at all	It has improved my physical health Don't Know
It has improved my mental health or stress	It has improved my mental health or stress To a great extent	It has improved my mental health or stress A fair amount	It has improved my mental health or stress Not very	It has improved my mental health or stress Not at all	It has improved my mental health or stress Don't Know
It has improved my ability to plan for future shocks	It has improved my ability to plan for future shocks To a great extent	It has improved my ability to plan for future shocks A fair amount	It has improved my ability to plan for future shocks Not very	It has improved my ability to plan for future shocks Not at all	It has improved my ability to plan for future shocks Don't Know
It has increased knowledge of how to improve my health & wellbeing	It has increased knowledge of how to improve my health & wellbeing To a great extent	It has increased knowledge of how to improve my health & wellbeing A fair amount	It has increased knowledge of how to improve my health & wellbeing Not very	It has increased knowledge of how to improve my health & wellbeing Not at all	It has increased knowledge of how to improve my health & wellbeing Don't Know
It has improved my performance at work (focus, problem-solving, decision-making)	It has improved my performance at work (focus, problem-solving, decision-making) To a great extent	It has improved my performance at work (focus, problem-solving, decision-making) A fair amount	It has improved my performance at work (focus, problem-solving, decision-making) Not very	It has improved my performance at work (focus, problem-solving, decision-making) Not at all	It has improved my performance at work (focus, problem-solving, decision-making) Don't Know
It has changed my willingness to seek support when needed	It has changed my willingness to seek support when needed To a great extent	It has changed my willingness to seek support when needed A fair amount	It has changed my willingness to seek support when needed Not very	It has changed my willingness to seek support when needed Not at all	It has changed my willingness to seek support when needed Don't Know

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5. If you had only received a grant OR advice, without the other, do you think your situation would be as improved?

Yes just as much

Slightly less improved

Much less improved

Don't know

Not applicable

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6. How would you sum up the impact of getting support from CFCS?

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7. Would you be willing to spend more time talking about your experience with our evaluation partner in a virtual short interview (maximum of half an hour)?

Yes

Our Questionnaire for the Civil Service community

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* 1. Have you used any services provided by The Charity for Civil Servants in the last five years?

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* 2. Which of the following Charity for civil Servants services have you used? (Select all that apply)

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* 3. To what extent do you agree or disagree with the following statements. .

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* 4. Since receiving support, to what extent did CFCS services help your situation?

Question Title

* 5. If you had only received a grant OR advice, without the other, do you think your situation would be as improved?

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* 6. How would you sum up the impact of getting support from CFCS?

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* 7. Would you be willing to spend more time talking about your experience with our evaluation partner in a virtual short interview (maximum of half an hour)?

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* 8. Please provide your name & email address below.

1. Have you used any services provided by The Charity for Civil Servants in the last five years?

2. Which of the following Charity for civil Servants services have you used? (Select all that apply)

3. To what extent do you agree or disagree with the following statements. .

4. Since receiving support, to what extent did CFCS services help your situation?

5. If you had only received a grant OR advice, without the other, do you think your situation would be as improved?

6. How would you sum up the impact of getting support from CFCS?

7. Would you be willing to spend more time talking about your experience with our evaluation partner in a virtual short interview (maximum of half an hour)?

8. Please provide your name & email address below.