2015 Town of Chapel Hill Community Survey

5% of survey complete.

Question Title

Q1. OVERALL SATISFACTION WITH TOWN SERVICES. Please rate your satisfaction with each of the services listed below.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know
1. Overall quality of services provided by the Town of Chapel Hill	1. Overall quality of services provided by the Town of Chapel Hill Very Satisfied	1. Overall quality of services provided by the Town of Chapel Hill Satisfied	1. Overall quality of services provided by the Town of Chapel Hill Neutral	1. Overall quality of services provided by the Town of Chapel Hill Dissatisfied	1. Overall quality of services provided by the Town of Chapel Hill Very Dissatisfied	1. Overall quality of services provided by the Town of Chapel Hill Don't Know
2. Overall quality of public safety services (e.g., police, fire)	2. Overall quality of public safety services (e.g., police, fire) Very Satisfied	2. Overall quality of public safety services (e.g., police, fire) Satisfied	2. Overall quality of public safety services (e.g., police, fire) Neutral	2. Overall quality of public safety services (e.g., police, fire) Dissatisfied	2. Overall quality of public safety services (e.g., police, fire) Very Dissatisfied	2. Overall quality of public safety services (e.g., police, fire) Don't Know
3. Overall quality of Town parks and recreation programs and facilities	3. Overall quality of Town parks and recreation programs and facilities Very Satisfied	3. Overall quality of Town parks and recreation programs and facilities Satisfied	3. Overall quality of Town parks and recreation programs and facilities Neutral	3. Overall quality of Town parks and recreation programs and facilities Dissatisfied	3. Overall quality of Town parks and recreation programs and facilities Very Dissatisfied	3. Overall quality of Town parks and recreation programs and facilities Don't Know
4. Overall quality of customer service you receive from Town employees	4. Overall quality of customer service you receive from Town employees Very Satisfied	4. Overall quality of customer service you receive from Town employees Satisfied	4. Overall quality of customer service you receive from Town employees Neutral	4. Overall quality of customer service you receive from Town employees Dissatisfied	4. Overall quality of customer service you receive from Town employees Very Dissatisfied	4. Overall quality of customer service you receive from Town employees Don't Know
5. Overall quality of Public Library services	5. Overall quality of Public Library services Very Satisfied	5. Overall quality of Public Library services Satisfied	5. Overall quality of Public Library services Neutral	5. Overall quality of Public Library services Dissatisfied	5. Overall quality of Public Library services Very Dissatisfied	5. Overall quality of Public Library services Don't Know
6. Overall enforcement of Town codes/ordinances	6. Overall enforcement of Town codes/ordinances Very Satisfied	6. Overall enforcement of Town codes/ordinances Satisfied	6. Overall enforcement of Town codes/ordinances Neutral	6. Overall enforcement of Town codes/ordinances Dissatisfied	6. Overall enforcement of Town codes/ordinances Very Dissatisfied	6. Overall enforcement of Town codes/ordinances Don't Know
7. Overall maintenance of major streets	7. Overall maintenance of major streets Very Satisfied	7. Overall maintenance of major streets Satisfied	7. Overall maintenance of major streets Neutral	7. Overall maintenance of major streets Dissatisfied	7. Overall maintenance of major streets Very Dissatisfied	7. Overall maintenance of major streets Don't Know
8. Overall maintenance of neighborhood streets	8. Overall maintenance of neighborhood streets Very Satisfied	8. Overall maintenance of neighborhood streets Satisfied	8. Overall maintenance of neighborhood streets Neutral	8. Overall maintenance of neighborhood streets Dissatisfied	8. Overall maintenance of neighborhood streets Very Dissatisfied	8. Overall maintenance of neighborhood streets Don't Know
9. Overall maintenance of Town	9. Overall maintenance of Town Very Satisfied	9. Overall maintenance of Town Satisfied	9. Overall maintenance of Town Neutral	9. Overall maintenance of Town Dissatisfied	9. Overall maintenance of Town Very Dissatisfied	9. Overall maintenance of Town Don't Know
buildings and facilities	buildings and facilities Very Satisfied	buildings and facilities Satisfied	buildings and facilities Neutral	buildings and facilities Dissatisfied	buildings and facilities Very Dissatisfied	buildings and facilities Don't Know
10. Overall maintenance of public housing buildings and grounds	10. Overall maintenance of public housing buildings and grounds Very Satisfied	10. Overall maintenance of public housing buildings and grounds Satisfied	10. Overall maintenance of public housing buildings and grounds Neutral	10. Overall maintenance of public housing buildings and grounds Dissatisfied	10. Overall maintenance of public housing buildings and grounds Very Dissatisfied	10. Overall maintenance of public housing buildings and grounds Don't Know
11. Overall flow of traffic and congestion management in the Town	11. Overall flow of traffic and congestion management in the Town Very Satisfied	11. Overall flow of traffic and congestion management in the Town Satisfied	11. Overall flow of traffic and congestion management in the Town Neutral	11. Overall flow of traffic and congestion management in the Town Dissatisfied	11. Overall flow of traffic and congestion management in the Town Very Dissatisfied	11. Overall flow of traffic and congestion management in the Town Don't Know
12. Effectiveness of communication with public	12. Effectiveness of communication with public Very Satisfied	12. Effectiveness of communication with public Satisfied	12. Effectiveness of communication with public Neutral	12. Effectiveness of communication with public Dissatisfied	12. Effectiveness of communication with public Very Dissatisfied	12. Effectiveness of communication with public Don't Know
13. Overall value for your tax dollars and fees	13. Overall value for your tax dollars and fees Very Satisfied	13. Overall value for your tax dollars and fees Satisfied	13. Overall value for your tax dollars and fees Neutral	13. Overall value for your tax dollars and fees Dissatisfied	13. Overall value for your tax dollars and fees Very Dissatisfied	13. Overall value for your tax dollars and fees Don't Know
14. How well the Town is preparing for the future	14. How well the Town is preparing for the future Very Satisfied	14. How well the Town is preparing for the future Satisfied	14. How well the Town is preparing for the future Neutral	14. How well the Town is preparing for the future Dissatisfied	14. How well the Town is preparing for the future Very Dissatisfied	14. How well the Town is preparing for the future Don't Know
15. How well the Town is managing change	15. How well the Town is managing change Very Satisfied	15. How well the Town is managing change Satisfied	15. How well the Town is managing change Neutral	15. How well the Town is managing change Dissatisfied	15. How well the Town is managing change Very Dissatisfied	15. How well the Town is managing change Don't Know
16. Emergency preparedness	16. Emergency preparedness Very Satisfied	16. Emergency preparedness Satisfied	16. Emergency preparedness Neutral	16. Emergency preparedness Dissatisfied	16. Emergency preparedness Very Dissatisfied	16. Emergency preparedness Don't Know
17. Quality of landscaping in parks, medians and other public areas	17. Quality of landscaping in parks, medians and other public areas Very Satisfied	17. Quality of landscaping in parks, medians and other public areas Satisfied	17. Quality of landscaping in parks, medians and other public areas Neutral	17. Quality of landscaping in parks, medians and other public areas Dissatisfied	17. Quality of landscaping in parks, medians and other public areas Very Dissatisfied	17. Quality of landscaping in parks, medians and other public areas Don't Know
18. Quality of Chapel Hill Transit	18. Quality of Chapel Hill Transit Very Satisfied	18. Quality of Chapel Hill Transit Satisfied	18. Quality of Chapel Hill Transit Neutral	18. Quality of Chapel Hill Transit Dissatisfied	18. Quality of Chapel Hill Transit Very Dissatisfied	18. Quality of Chapel Hill Transit Don't Know

Question Title

Q2. Which THREE of the services listed above do think should receive the most emphasis from Town leaders over the next two years? [Select the numbers below using the numbers from the list in Question 1 above.]

	Top Choices
First Choice	First Choice Top Choices menu
Second Choice	Second Choice Top Choices menu
Third Choice	Third Choice Top Choices menu

Question Title

Q3. Please rate the items listed below that may influence your perception of Chapel Hill as a community.

	Excellent	Good	Neutral	Below Average	Poor	Don't Know
1. Overall image of the Town	1. Overall image of the Town Excellent	1. Overall image of the Town Good	1. Overall image of the Town Neutral	1. Overall image of the Town Below Average	1. Overall image of the Town Poor	1. Overall image of the Town Don't Know
2. Overall quality of life in the Town	2. Overall quality of life in the Town Excellent	2. Overall quality of life in the Town Good	2. Overall quality of life in the Town Neutral	2. Overall quality of life in the Town Below Average	2. Overall quality of life in the Town Poor	2. Overall quality of life in the Town Don't Know
3. Overall feeling of safety in the Town	3. Overall feeling of safety in the Town Excellent	3. Overall feeling of safety in the Town Good	3. Overall feeling of safety in the Town Neutral	3. Overall feeling of safety in the Town Below Average	3. Overall feeling of safety in the Town Poor	3. Overall feeling of safety in the Town Don't Know
4. Quality of new development in the Town	4. Quality of new development in the Town Excellent	4. Quality of new development in the Town Good	4. Quality of new development in the Town Neutral	4. Quality of new development in the Town Below Average	4. Quality of new development in the Town Poor	4. Quality of new development in the Town Don't Know
5. As a place to retire	5. As a place to retire Excellent	5. As a place to retire Good	5. As a place to retire Neutral	5. As a place to retire Below Average	5. As a place to retire Poor	5. As a place to retire Don't Know
6. Overall appearance of the Town	6. Overall appearance of the Town Excellent	6. Overall appearance of the Town Good	6. Overall appearance of the Town Neutral	6. Overall appearance of the Town Below Average	6. Overall appearance of the Town Poor	6. Overall appearance of the Town Don't Know
7. Availability of affordable housing for sale	7. Availability of affordable housing for sale Excellent	7. Availability of affordable housing for sale Good	7. Availability of affordable housing for sale Neutral	7. Availability of affordable housing for sale Below Average	7. Availability of affordable housing for sale Poor	7. Availability of affordable housing for sale Don't Know
8. Availability of affordable housing for rent	8. Availability of affordable housing for rent Excellent	8. Availability of affordable housing for rent Good	8. Availability of affordable housing for rent Neutral	8. Availability of affordable housing for rent Below Average	8. Availability of affordable housing for rent Poor	8. Availability of affordable housing for rent Don't Know
9. Acceptance of diverse populations	9. Acceptance of diverse populations Excellent	9. Acceptance of diverse populations Good	9. Acceptance of diverse populations Neutral	9. Acceptance of diverse populations Below Average	9. Acceptance of diverse populations Poor	9. Acceptance of diverse populations Don't Know
10. As a community thinking about choices for future generations	10. As a community thinking about choices for future generations Excellent	10. As a community thinking about choices for future generations Good	10. As a community thinking about choices for future generations Neutral	10. As a community thinking about choices for future generations Below Average	10. As a community thinking about choices for future generations Poor	10. As a community thinking about choices for future generations Don't Know
11. Job availability	11. Job availability Excellent	11. Job availability Good	11. Job availability Neutral	11. Job availability Below Average	11. Job availability Poor	11. Job availability Don't Know