How did your pizzeria do in 2020?

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* 1. How would you describe your pizza business?

Small independent

Large independent

Franchise with two or more locations

Other (please specify)

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* 2. How were sales at your pizzeria in 2020?

On par with 2019 sales

Increased by 10% or more compared to 2019 sales

Increased compared to 2019 sales

Decreased compared to 2019 sales

Decreased 10% or more compared to 2019 sales

Other (please specify)

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* 3. Where did the majority of your sales come from in 2020?

In-house delivery

Third-party delivery

Takeout

Dine-in

Other (please specify)

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* 4. What was your biggest operational challenge in 2020?

Finding and keeping competent, reliable staff

Managing staff scheduling

Managing flow of orders from different sources (delivery/curbside pickup/walk-in traffic)

Marketing and reaching new customers

Other (please specify)

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* 5. How would you describe your delivery capability?

We don’t deliver

We offer in-house delivery only

We offer both in-house delivery and service through a third-party company

We offer third-party service only

Other (please specify)

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* 6. Did your delivery mode change in 2020?

No – we are satisfied with extra sales from third-party services

No – we are not satisfied with third-party services but continue to use them

Yes – we added third-party service in 2020

Yes – we ended our contract with a third-party service

Yes – we signed on with a delivery co-op

Other (please specify)

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* 7. What changes are you planning for 2021?

Add a new pizza style or major product category

Renovate/upgrade current location

Move operations to another location

Increase takeout/curbside/delivery capability

Expand outdoor seating

Partner with another business (example, brewery or bakery)

Downsize

Other (please specify)

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* 8. Thank you for taking time from your busy day to complete this survey. Your answers will help us deliver relevant and valuable content to you our readers. To be entered in a draw for a chance to win a set of Apple AirPods, please provide your name, province and email.

Name

Province/Territory

Email Address