Consumer and Healthcare Survey for 2021 Toy Drive PART 1: YOUR SHOPPING BEHAVIORS Question Title * 1. When it comes to writing reviews online, which statement reflects your behavior most accurately. I almost never write reviews I write about negative and positive reviews equally. I write mostly positive reviews and usually just post negative reviews if it's a really terrible experience/product. I write mostly negative reviews and usually just post positive reviews if it's a really amazing experience/product Question Title * 2. When looking at starred reviews on sites like Amazon, do you have a ‘cutoff’ requirement in which you won’t even entertain a product if it falls below that rank? Please select the option that best describes your behaviors: Yes, I only look for the full 5 star ratings Yes, I only look for 4.5 star ratings and above Yes, I only look for 4 star ratings and above Yes, I only look for 3.5 star ratings and above Yes, I only look for 3 star ratings and above No, I pay attention to starred reviews but I don’t have a ‘cutoff’ requirement. No, I don’t pay a lot of attention to starred reviews Question Title * 3. What are the reasons you would prefer to do in-store shopping versus online shopping (not including food shopping)? Please select up to TWO choices that best describe your views: I enjoy the experience of perusing and shopping for things in-store It gives me an excuse to get out of the house I like to see and feel things in person I enjoy the ability to speak with store associates about products I like being able to have the product in hand instantly upon finding it Shopping in-store is a good excuse to do something fun with a friend/family member. N/A - I would almost always prefer to do my shopping online Question Title * 4. When a blog mentions a product that you’d like to buy, what is typically the next step that you take? I usually click on the link to check it out further and purchase it from that source if it seems trustworthy I immediately go to Amazon.com to check out the reviews, compare pricing and buy it I immediately go to Walmart.com to check out the reviews, compare pricing and buy it I go to a search engine (i.e. Google) to look up the product and then go from there I search for the product/company on social media to get a better feel for what I’m looking into buying Other (please specify) Question Title * 5. SCENARIO: You're in a store and trying to decipher between two products you like that are at a similar price. Another woman walks by you in the aisle and recommends one product over another based on her experience. What is your likelihood to choose the one she recommended? Extremely Likely - Her recommendation has now helped me decide Likely - I will probably choose the one she recommended, but I need to think it through a bit more Neither Likely Nor Unlikely - Her recommendation makes no difference to me Unlikely - Her recommendation has actually made me lean more toward choosing the other option Question Title * 6. From the list below, please rank in order, the primary reasons you tend to make impromptu visits to the store, with 1 being the most likely reason you had to make a sporadic run to the store. Question Title * 7. When making impulse purchases in a store (i.e. unplanned purchases), how much money do you think you spend? (Note: NOT including food shopping) I don't make impulse purchases. I have a mental or physical list and stick to it! Approximately $1 - $10 Approximately $10- $20 Approximately $20 - $30 Approximately $30 - $50 Approximately $50 - $75 Approximately $75 - $100 More than $100 Question Title * 8. When making impulse purchases in a store, please select from the list the TOP 3 reasons that you tend to make those impulse/unplanned purchases: (Again, NOT including food purchases) N/A - I don't make impulse purchases I see something on sale / BOGO/ Clearance I grab things from the cashier aisle (candies, magazines, drinks, etc.) I find little gifts for family and friends I find home decor items I like I find holiday decor/gifts that I can't resist (i.e. Christmas, Hannukah, Valentine's Day, Easter, Halloween, etc.) I find health and wellness items I need or would like to try (i.e. vitamins, protein drinks, bandages) I find bath and body products I want to try I find new makeup products I want to try I find arts and crafts products to enjoy I find cleaning supplies (i.e. hand soap. detergent, sanitizer) I find fashion items I like (i.e. handbags, clothing, jewelry) Next