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Customer Satisfaction Survey
Spare & Replacement Parts

You have recently purchased genuine spare parts or replacement parts for your Leroy-Somer / Kato Engineering power generation equipment.
Please take a few minutes to share your opinion with us.
1.Please enter your order, quotation or invoice number (only one is needed):
Your references can be found on your invoice, quotation or in the emails received from us.
2.Overall, how satisfied are you with your purchase?(Required.)
Dissatisfied
Somewhat dissatisfied
Mainly Satisfied
Very Satisfied
3.How would you rate the items below regarding your recent purchase experience with us?
Dissatisfied
Somewhat Dissatisfied
Mostly Satisfied
Very Satisfied
N/A
Quote lead time
Delivery time
Delivery compliance
The right products, delivered at the right address...
Team courtesy and professionalism
Price competitiveness
4.Is there anything else you would like to share with us?
5.How likely is it that you would recommend our spare parts service to your peers? (0 = Not at all likely, 10 = Extremely likely)(Required.)
0
1
2
3
4
5
6
7
8
9
10
Thank you very much. Your feedback is greatly appreciated. Improving our customer satisfaction is at the heart of our work.

For any inquiry, please feel free to contact your Leroy-Somer or Kato Engineering contact or write to us at service.epg@leroy-somer.com or katoservice@emerson.com. We will be happy to answer your request.
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