Thank you for your participation in The Service Council's short research project on field service process review. The following survey contains 12-15 questions (including demographics) focused on discovering the frequency with which organizations review and modify their field service processes.

To thank you for your participation, we will provide you with exclusive advanced access to all published data when it becomes available in April 2014.

* 1. In the past 6-12 months have you been involved in helping to identify areas where time and cost savings or revenue enhancements could be made within your field service operations?

9% of survey complete.