Firefly Customer Experience Survey | Website

Welcome

Dear Valued Guest,

We are grateful for the opportunity to have served you during your flight booking, and we hope that you had a pleasant experience with us. At Firefly, we place great importance on our customers' journeys and strive to constantly improve for the benefit of all our customers.

We kindly request that you take a moment to provide us with your valuable feedback on our services by clicking on the button below. Your feedback is instrumental in enabling us to enhance our services and ensure that we provide a seamless experience for you.

We sincerely appreciate your tremendous support and look forward to welcoming you on board soon.

Warm regards,

Bryan Foong
Chief Executive Officer of Airline Business
Malaysia Aviation Group


"FlyFirefly Sdn Bhd shall ensure that the collection, use and disclosure of your personal data is consistent with the Malaysian Personal Data Protection Act 2010 ('PDPA') and the relevant Privacy Laws in place in each jurisdiction that Firefly operates in. It is acknowledged that personal data collected and processed is obtained voluntarily and with your consent. Please read our Customer Privacy Statement at https://www.fireflyz.com.my/help/privacy-policy". FlyFirefly Sdn Bhd Reg. No. 199501017403 (346606-K)
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