Customer Satisfaction Survey
Thank you for contacting the City of Los Angeles Office of Finance. We appreciate your taking a few minutes to complete this online survey to assist us in serving you.
What was your primary reason for contacting the Office of Finance?
General Information
Audit
Late Payment
Lifeline
New Business
Permit
Tax Payment
Tax Registration
Verify or Change Account
How did you interact with the Office of Finance?
Email
In-person
Letter
Online Chat
Social Media
Telephone
Website
Do you agree that the customer service representative was courteous and professional?
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
Overall, how would you rate the quality of your experience?
Extremely Satisfied
Satisfied
Neither Satisfied or Dissatisfied
Dissatisfied
Extremely Dissatisfied
Please share any comments or suggestions. Your feedback is extremely important to us, but we are unable to respond to each submission individually.