Welcome to the Frontline Worker “Emergency Fund” Survey.

The COVID-19 (Coronavirus) outbreak presents significant and fast-evolving challenges for the homelessness sector. 

We are conscious that services are already being impacted by staff capacity as people go into isolation and work from home, and that there could be severe consequences for the services you provide on the frontline.

In light of this, St Martin-in-the-Fields Charity is looking to create an “Emergency Fund”, which can be accessed by frontline workers to support people experiencing homelessness, who have been directly affected by the COVID-19 pandemic.

To ensure this fund is as effective as possible, we want to identify the best ways to support your work during this outbreak.

We would like to know what emerging areas you believe require immediate additional funding, to support your work on the frontline.

This survey will take approximately 5 minutes to complete.
  
We want to hear from all frontline workers (case workers, managers, volunteers and others), who directly support people who are experiencing homelessness. This includes those working in the voluntary, statutory, and public sectors.   

Thank you in advance for taking the time to complete this survey – the results will be anonymous.

If you have any queries or comments, please do not hesitate to contact our Policy and Communications Officer, Marcus Loney-Evans: Marcus.loney-evans@stmartinscharity.org.uk.

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* 1. Are you a Frontline Worker supporting someone experiencing homelessness?

(If not applicable, please do not continue responding to this survey)

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* 2. Which local authority in the UK is the service you work in based?

We require a response to this answer, so your local COVID-19 task force can identify the most pressing local needs in your area.

If you are unsure which local authority you work in, you can check using your postcode on the GOV.UK website: https://www.gov.uk/find-local-council .

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* 3. Which of the following best describes the type of service you work in

About the people you are supporting

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* 4. Can you identify any emerging areas where COVID-19 has directly affected your ability to support people experiencing homelessness?

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* 5. If we were to provide a rapid intervention “emergency grant” to support your work, what would be most helpful for you?

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* 6. What are the main challenges supporting individuals who are now self-isolating?

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* 7. Have you got any examples of how best to support someone who is self-isolating?

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* 8. What has been the impact of COVID-19 on supporting people to access accommodation?

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* 9. What has been the impact of COVID-19 on trying to prevent people being evicted?

Frontline Worker Emergency Fund Payment

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* 10. What is the best way of us making a payment through the emergency fund?

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* 11. Please explain why you believe this payment method is best:

About the impact on you as a frontline worker

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* 12. What impact has COVID-19 had on your job security, including your own housing security?

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* 13. What has been the impact of COVID-19 on your wellbeing?

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* 14. What would be most helpful for improving your wellbeing?

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* 15. What examples of good working practice do you have that positively impacts your wellbeing when working from home?

Impact on your organisation:

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* 16. What has been the impact of COVID-19 for your organisation and the way that it supports people experiencing homelessness?

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* 17. Do you have any other comments?

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* 18. If you are happy to share further details, please leave your name, job title, and contact number/email address, so we can follow up with further information.

Thank you for taking the time to complete this survey, we will be using your response to inform how we develop an emergency fund. If you haven’t already, find out more about the Frontline Network here.
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