1. Frontline Worker Survey 2021

Are you:
  • A frontline worker, directly supporting people experiencing homelessness? We classify homelessness as including individuals living in hostels, shelters, and temporary or supported accommodation, as well as hidden homelessness for example people sofa-surfing or living insecurely in sheds or cars.
  • A paid employee or volunteer working in the public, statutory or voluntary sector? This could be in a range of roles from outreach workers to probation workers to welfare benefits advisers.
  • Based in England, Scotland, Wales or Northern Ireland?
If so, now is the time to have your say on some of the key issues you are witnessing in your work alongside the solutions needed to ensure that suitable, secure, affordable housing is available to all.

Listening to lived and frontline experience is crucial to addressing homelessness. Last year 930 frontline workers responded to our survey, you can view our findings here which were shared with decision makers to help inform action to end homelessness.

About the Frontline Network

We support staff from the public, statutory and voluntary sectors working on the frontline with those experiencing homelessness across the UK. It’s not about us. It’s about you. We work with your ideas and expertise, finding ways to help you and your work. As part of that, we offer funding, community and resources. Learn more on our website.

Guidance for completing the survey

The survey will take approximately 15 minutes to complete. It covers issues from ease of accessing accommodation to frontline worker wellbeing. Questions with a * are compulsory, questions without can be skipped if they are not relevant to you or you do not have comments to share.

Results will be anonymous. You can view our privacy notice here. If you choose to name an organisation as an example of best practice, we may follow up with this organisation to confirm if they are happy for us to reference them when sharing our findings.

The deadline for submitting your response is Wednesday 8th December.

If you have any queries or comments, please do not hesitate to contact Rachel: frontline@stmartinscharity.org.uk

Thank you for taking the time to share your insights.
11% of survey complete.