GreyStone Power Member Satisfaction Survey Question Title * 1. Please enter the approximate date and time of your last interaction with a Member Services Representative: Question Title * 2. Please enter his or her name, if available. Question Title * 3. In your last interaction with us, how professional was the representative? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Question Title * 4. How eager to help you was the representative? Extremely eager Very eager Moderately eager Slightly eager Not at all eager Question Title * 5. How well did he or she answer your questions? Extremely well Very well Moderately well Slightly well Not at all well Question Title * 6. Did he or she provide solution(s) to your concern(s) or did you have to call again? Rep provided solution(s) and I did not call again Rep provided solution(s) but I called again Rep did not provide solution(s) and I called again Question Title * 7. Overall, were you satisfied, neither satisfied nor dissatisfied, or dissatisfied with the rep and interaction? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 8. Was your experience with Member Services better than you expected, worse than you expected, or about what you expected it to be? Much better Somewhat better Slightly better About what was expected Slightly worse Somewhat worse Much worse Question Title * 9. Is there anything else you’d like to share about your interaction with us? Question Title * 10. Overall, how satisfied are you with GreyStone Power? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Submit response >>