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* 1. Do you like Stockton Mortgage Corporation, neither like nor dislike it, or dislike it?

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* 2. Was your experience with the Loan Officer at Stockton Mortgage Corporation better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

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* 3. How eager to help you were the Loan Officer representatives at Stockton Mortgage Corporation?

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* 4. How quickly did the Loan Officer representatives at Stockton Mortgage Corporation help you?

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* 5. How long did you have to wait before a the Loan Officer representative at Stockton Mortgage Corporation began to help you?

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* 6. How well did the Loan Officer representatives at Stockton Mortgage Corporation listen to you?

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* 7. How knowledgeable were the Loan Officer representatives at Stockton Mortgage Corporation?

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* 8. How well did the loan Officer representatives at Stockton Mortgage Corporation communicate with you?

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* 9. How clear was the information the Loan Officer representatives at Stockton Mortgage Corporation gave you?

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* 10. How often do you have to wait on hold when calling the Loan Officer at Stockton Mortgage Corporation?

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* 11. How likely are you to use Stockton Mortgage Corporation in the future?

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* 12. How professional is Stockton Mortgage Corporation?

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* 13. How often have you heard other people talking about Stockton Mortgage Corporation?

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* 14. How strongly do you recommend Stockton Mortgage Corporation?

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* 15. Were you satisfied with your last experience with our company, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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* 16. How respectful of your time are the employees at Stockton Mortgage Corporation?

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* 17. How important do the employees at Stockton Mortgage Corporation make you feel?

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* 18. How helpful were the Loan Officer representatives at Stockton Mortgage Corporation?

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* 19. How likely is it that you would recommend our company to a friend or colleague?

0 - Not at all likely
10 - Extremely likely

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* 20. How professional is the look and feel of our website?

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* 21. How visually appealing is our website?

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* 22. How clear is the information available on our website?

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* 23. How easy is it to find the information you are looking for on our website?

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* 24. How was your experience with Stockton Mortgage Corporation?

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* 25. What would you like Stockton Mortgage Corporation to improve on?

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