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E-mail Customer Satisfaction Survey
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1.
Was your inquiry successfully answered in this Email?
(Required.)
Yes, the agent offered me a solution.
No, the agent did not offer me any solution.
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2.
Please rate the service quality provided by the agent( You'll be required to answer another question in the next page if you are not satisfied to help us understand your feedback)
(Required.)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.
Do you have any suggestions or comments that could help us to deliver outstanding service to you?
