IT Support Application Form

IT Support (Remote Part time) 

Thank you for your interest in working with Altamont Group.  
We are looking for a highly efficient, detail-oriented IT Support person to oversee day-to-day IT related issues for the organization.
 
The job description for this role is available here: LINK to be updated  

Kindly complete the application questions below and upload the documents as requested. 

If you have any questions, email Preeti: at admin@altamontgroup.ca 
1.Name(Required.)
2.Email (Required.)
3.WhatsApp #(Required.)
4.Qualifications (Degree, Year Received, Institution)(Required.)
5.What interests you about the IT Support role?(Required.)
6.What key skills do you have that make you the right fit for this role with Altamont Group?(Required.)
7.What are the key qualities you think are important for this role? (Required.)
8.How do you stay up-to-date with industry trends and best practices in the IT segment?  (Required.)
9.How would you remotely trouble sheet an issue? (Required.)
10.Why are you interested in Technical Support?  (Required.)
11.What is the difference between SDK and API? (Required.)
12.You want to access a file on a shared drive, but for some reason, you are unable to. What will you do?   (Required.)
13.Share an example of a challenge you faced in your previous role as an IT support, and how you overcame it.  (Required.)
14.Detail your perspective about SharePoint and how to best use it. (Required.)
15.What is the difference between SharePoint and OneDrive? (Required.)
16.What are the different types of authentication methods available with Office 365? (Required.)
17.How would you remotely troubleshoot an issue with a user’s mailbox if they were having trouble sending or receiving emails? (Required.)
18.Provide an example of a time when you had to manage a user’s access to multiple Office 365 applications at once. (Required.)
19.We want to make it easier for our team to collaborate on projects. What strategies would you use to encourage teamwork using Office 365? (Required.)
20.As this is a part-time role, what would be your availability? (Required.)
21.Outline your compensation expectations. (Required.)
22.Please upload your CV(Required.)
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23.Please upload detailed Cover Letter highlighting RELEVANT experiences(Required.)
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