IT Support (Remote Part time) 

Thank you for your interest in working with Altamont Group.  
We are looking for a highly efficient, detail-oriented IT Support person to oversee day-to-day IT related issues for the organization.
 
The job description for this role is available here: LINK to be updated  

Kindly complete the application questions below and upload the documents as requested. 

If you have any questions, email Preeti: at admin@altamontgroup.ca 

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* 1. Name

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* 2. Email 

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* 3. WhatsApp #

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* 4. Qualifications (Degree, Year Received, Institution)

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* 5. What interests you about the IT Support role?

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* 6. What key skills do you have that make you the right fit for this role with Altamont Group?

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* 7. What are the key qualities you think are important for this role? 

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* 8. How do you stay up-to-date with industry trends and best practices in the IT segment?  

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* 9. How would you remotely trouble sheet an issue? 

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* 10. Why are you interested in Technical Support?  

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* 11. What is the difference between SDK and API? 

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* 12. You want to access a file on a shared drive, but for some reason, you are unable to. What will you do?   

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* 13. Share an example of a challenge you faced in your previous role as an IT support, and how you overcame it.  

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* 14. Detail your perspective about SharePoint and how to best use it. 

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* 15. What is the difference between SharePoint and OneDrive? 

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* 16. What are the different types of authentication methods available with Office 365? 

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* 17. How would you remotely troubleshoot an issue with a user’s mailbox if they were having trouble sending or receiving emails? 

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* 18. Provide an example of a time when you had to manage a user’s access to multiple Office 365 applications at once. 

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* 19. We want to make it easier for our team to collaborate on projects. What strategies would you use to encourage teamwork using Office 365? 

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* 20. As this is a part-time role, what would be your availability? 

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* 21. Outline your compensation expectations. 

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* 22. Please upload your CV

PDF, DOC, DOCX file types only.
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* 23. Please upload detailed Cover Letter highlighting RELEVANT experiences

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