Customer focus
Customer focus Needs improvement
Customer focus Satisfactory
Customer focus Good
Customer focus Very good
Customer focus Excellent
Customer focus N/A
Domain knowledge
Domain knowledge Needs improvement
Domain knowledge Satisfactory
Domain knowledge Good
Domain knowledge Very good
Domain knowledge Excellent
Domain knowledge N/A
Innovation
Innovation Needs improvement
Innovation Satisfactory
Innovation Good
Innovation Very good
Innovation Excellent
Innovation N/A
Quality of deliverables
Quality of deliverables Needs improvement
Quality of deliverables Satisfactory
Quality of deliverables Good
Quality of deliverables Very good
Quality of deliverables Excellent
Quality of deliverables N/A
Responsiveness to queries
Responsiveness to queries Needs improvement
Responsiveness to queries Satisfactory
Responsiveness to queries Good
Responsiveness to queries Very good
Responsiveness to queries Excellent
Responsiveness to queries N/A
Technology capabilities
Technology capabilities Needs improvement
Technology capabilities Satisfactory
Technology capabilities Good
Technology capabilities Very good
Technology capabilities Excellent
Technology capabilities N/A
Timeliness of deliverables
Timeliness of deliverables Needs improvement
Timeliness of deliverables Satisfactory
Timeliness of deliverables Good
Timeliness of deliverables Very good
Timeliness of deliverables Excellent
Timeliness of deliverables N/A
Value addition
Value addition Needs improvement
Value addition Satisfactory
Value addition Good
Value addition Very good
Value addition Excellent
Value addition N/A