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Kanawha-Charleston Health Department Survey
Your opinion matters. Please take a few minutes to provide your feedback as to your recent experience with the Kanawha Charleston Health Department (KCHD).
1.
What was the primary purpose for your visit or interaction with KCHD?
Clinic (Vaccinations, testing, personal health questions, etc.)
Environmental (Restaurant inspections, food handling, septic/public health hazards, etc.)
Other (please specify)
2.
For each of the following statements, select the level of agreement that best describes how you feel regarding the statement.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
Strongly Agree
I was treated with courtesy and respect during my interaction with KCHD.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
Strongly Agree
The KCHD staff was knowledgeable and answered my questions and/ or addressed my concerns in an understandable and clear manner.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
Strongly Agree
I feel that I was provided service in a timely manner (i.e., wait time, response time).
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
Strongly Agree
Overall, I had a positive experience at KCHD.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
Strongly Agree
Please provide any comments or observations regarding your ratings (especially those "Somewhat Agree” or below) in the section above.
3.
How can KCHD improve on any of its products or services?
4.
(Optional) Please provide your contact information.
Name
Email Address
Phone Number
