Support Request Form

EH&S Training Module Troubleshooting

Please describe the circumstances under which you were completing the training module. EH&S Training will review your Worksafe record to determine the appropriate next steps. Your input is crucial in helping us address any technical issues.

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* 1. Name

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* 2. What is your email address?

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* 3. What is your University ID number?

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* 4. What module were you taking?

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* 5. What internet browser were you using when the issue occured?

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* 6. What kind of device were you using (make and model, please)?

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* 7. What issue would you like to bring to our attention following your online training?

Technical Issues: I'm facing problems like the module freezing or not loading correctly.

Completion Not Recorded: The system doesn’t mark the module as complete even though I’ve finished.

Progress Tracking Errors: My progress isn’t showing correctly, as it marks sections I’ve already completed as incomplete.

Delayed Updates: There’s a long delay in updating my completion status.

Confusing Completion Criteria: It’s unclear what’s needed to complete the module.

Feedback Loop Problems: I don’t get confirmation or feedback after finishing the module.

Other (please specify)

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* 8. If possible, please upload a screenshot of the error message or difficulty.

PDF, DOC, DOCX, PNG, JPG, JPEG, GIF file types only.

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