Legal Department – spend and resource management Survey

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* 1. What geographic region are you based in?

North America

South/Central America

Europe

Africa

Asia

Australia and Oceania

Middle East

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* 2. Company Size (based on annual revenue, expressed in US $) :

Less than $100 Million

$100 Million to 999 Million

$1 Billion to 5 Billion

$5 Billion and over

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* 3. Over recent years, what steps have you taken to limit or reduce the costs of your legal department? (Please select all that apply)

Greater discipline in reducing spend with external counsel (i.e. fixed fee arrangements, detailed billing reviews, panel discounts)

Greater in-sourcing of legal work formerly done by external counsel

Delegation of legal department tasks to others in the business

Introduction of new technology to simplify / automate legal workload

Use of lower cost resources through ‘captive’ legal centers

Use of lower-cost resources through outsourced third party legal services providers

No significant steps taken

Other (please specify)

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* 4. To the extent you have reduced external counsel spend, which of the following approaches have you used?

	Have not used	Have used, but not effective	Used selectively	Used regularly and effective	Considering use in future
Increased involvement of the Procurement department in negotiating fee levels	Increased involvement of the Procurement department in negotiating fee levels Have not used	Increased involvement of the Procurement department in negotiating fee levels Have used, but not effective	Increased involvement of the Procurement department in negotiating fee levels Used selectively	Increased involvement of the Procurement department in negotiating fee levels Used regularly and effective	Increased involvement of the Procurement department in negotiating fee levels Considering use in future
Implementation of law firm panels	Implementation of law firm panels Have not used	Implementation of law firm panels Have used, but not effective	Implementation of law firm panels Used selectively	Implementation of law firm panels Used regularly and effective	Implementation of law firm panels Considering use in future
Increased transparency over resources used and related fee rates	Increased transparency over resources used and related fee rates Have not used	Increased transparency over resources used and related fee rates Have used, but not effective	Increased transparency over resources used and related fee rates Used selectively	Increased transparency over resources used and related fee rates Used regularly and effective	Increased transparency over resources used and related fee rates Considering use in future
Subscription service	Subscription service Have not used	Subscription service Have used, but not effective	Subscription service Used selectively	Subscription service Used regularly and effective	Subscription service Considering use in future
Fixed or flat fee	Fixed or flat fee Have not used	Fixed or flat fee Have used, but not effective	Fixed or flat fee Used selectively	Fixed or flat fee Used regularly and effective	Fixed or flat fee Considering use in future
Contingent or success fee	Contingent or success fee Have not used	Contingent or success fee Have used, but not effective	Contingent or success fee Used selectively	Contingent or success fee Used regularly and effective	Contingent or success fee Considering use in future
Task or unit-based billing	Task or unit-based billing Have not used	Task or unit-based billing Have used, but not effective	Task or unit-based billing Used selectively	Task or unit-based billing Used regularly and effective	Task or unit-based billing Considering use in future
Percentage fee	Percentage fee Have not used	Percentage fee Have used, but not effective	Percentage fee Used selectively	Percentage fee Used regularly and effective	Percentage fee Considering use in future
Retrospective fee based on value (outcome)	Retrospective fee based on value (outcome) Have not used	Retrospective fee based on value (outcome) Have used, but not effective	Retrospective fee based on value (outcome) Used selectively	Retrospective fee based on value (outcome) Used regularly and effective	Retrospective fee based on value (outcome) Considering use in future
Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus)	Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus) Have not used	Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus) Have used, but not effective	Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus) Used selectively	Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus) Used regularly and effective	Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus) Considering use in future

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* 5. To the extent you have introduced new technology, please describe the nature of the technology and the role it is playing:

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* 6. To the extent that you have implemented low-cost, ‘captive’ centers (i.e. resources that your organization owns) or outsourced centers (i.e. where the resources are owned by a third party), please answer the following:

	have not used	have used but discontinued	using now, but not entirely satisfied	using now and highly satisfied
Captive center	Captive center have not used	Captive center have used but discontinued	Captive center using now, but not entirely satisfied	Captive center using now and highly satisfied
Outsourced center	Outsourced center have not used	Outsourced center have used but discontinued	Outsourced center using now, but not entirely satisfied	Outsourced center using now and highly satisfied

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* 7. If using a captive or outsourced center now, please summarize the nature of the tasks being performed, locations and the approximate headcount

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* 8. To what extent and in what timeframe do you consider that emerging technologies such as artificial intelligence, blockchain and robotic process automation will disrupt existing cost structures and how / where legal work is performed?

	in next 12 months	in next 36 months	in next 5 years	not in foreseeable future
Impact on use of outsourced centers	Impact on use of outsourced centers in next 12 months	Impact on use of outsourced centers in next 36 months	Impact on use of outsourced centers in next 5 years	Impact on use of outsourced centers not in foreseeable future	Impact on use of outsourced centers
Impact on use of captive centers	Impact on use of captive centers in next 12 months	Impact on use of captive centers in next 36 months	Impact on use of captive centers in next 5 years	Impact on use of captive centers not in foreseeable future	Impact on use of captive centers
Impact on law firms and fee structures	Impact on law firms and fee structures in next 12 months	Impact on law firms and fee structures in next 36 months	Impact on law firms and fee structures in next 5 years	Impact on law firms and fee structures not in foreseeable future	Impact on law firms and fee structures
Impact on in-house resources	Impact on in-house resources in next 12 months	Impact on in-house resources in next 36 months	Impact on in-house resources in next 5 years	Impact on in-house resources not in foreseeable future	Impact on in-house resources

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* 9. If you would like to receive a copy of the results of this survey, please enter your e-mail address here (you will not be quoted and your input will not be shared with any third party):