Skip to content
1.
On a scale of 0 to 10,
How likely is it that you would recommend AliExpress to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
2.
When thinking about your experience at the Mobile website, how would you rate your satisfaction with the following aspects? (
1=Very Dissatisfied, 5=Very Satisfied
)
(Required.)
1
2
3
4
5
Search experience
1
2
3
4
5
Browsing experience
1
2
3
4
5
AliExpress-initiated promotions
1
2
3
4
5
Payment services
1
2
3
4
5
Ease of understanding the site content
1
2
3
4
5
MOBILE website's performance
1
2
3
4
5
Product quality
1
2
3
4
5
Product price
1
2
3
4
5
Product’s cost-effectiveness
1
2
3
4
5
Product abundance
1
2
3
4
5
Shipping services
1
2
3
4
5
Handling speed
1
2
3
4
5
Delivery time
1
2
3
4
5
Tracking updates of shipping information
1
2
3
4
5
Seller services
1
2
3
4
5
AliExpress customer service
1
2
3
4
5
Refund & return services
1
2
3
4
5
For the aspects of AliExpress you are unsatisfied with, please explain why
3.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10