Metro Transit’s fall customer satisfaction survey is our chance to check in with customers about how we’ve done over the last year. Your input helps us understand where we’ve made progress and where we can improve.
For example, your responses last year informed:
- Outreach and education about service changes and new fare technology
- Approaches to marketing based on what motivated customers to ride more
- Continued improvement in safety and security on board transit and at stations
This year’s survey should take about 5 – 10 minutes to complete. Your responses are anonymous and will be kept confidential.
Thanks for taking the time to share your feedback!
Click the button below to begin the survey.
