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We value your membership with Bridge Credit Union! To help us serve you better, please complete the survey at your convenience.

The rating scale is 1 -4 , 4 being the highest rating.

Thank you!

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* 1. Your name?

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* 2. Your member number (last 3 digits) optional?

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* 3. What services did the Credit Union assist you with?

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* 4. What is the name of the representative that assisted you?

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* 5. I was greeted warmly by the staff.

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* 6. The representative genuinely listened to me.

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* 7. The representative provided information that was accurate and easy to understand.

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* 8. The service was prompt, reliable, and friendly.

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* 9. The representative made me feel like a valued member.

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* 10. The representative was professional and respectful.

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* 11. The representative was knowledgeable.

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* 12. The service I received exceeded my expectations.

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* 13. The representative offered other products and/or services that would benefit me.

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* 14. Do you use another financial institution for your primary checking account (not Bridge Credit Union)?

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* 15. I would recommend Bridge Credit Union to others.

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* 16. Please provide us with any additional comments and/or suggestions you have on how we can better serve you.

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* 17. Are there any products and/or services you would like to receive more information about? If yes, please provide what product and/or service you are interested in, and your contact information.

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