Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
The Standard
American Trust Retirement
Wells Fargo Advisors
Vestwell
Pentegra Retirement Services
Nationwide Financial
Alliance Benefit Group National
Fidelity Investments
IRALOGIX, Inc
Ameritas
TIAA-CREF
Corebridge Financial
Mutual of America Financial Group
Alerus Retirement and Benefits
The Entrust Group
401GO, Inc.
North American KTRADE Alliance
T. Rowe Price
Equitable
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Transamerica
July Business Services
Securian Retirement
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
American Funds
Paychex, Inc.
IPX Retirement
Mutual of Omaha Retirement Services
PCS Retirement
Newport Group
Slavic401k
BPAS
Principal Financial Group
The Hebets Company
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Human Interest
Empower
PAi
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
NWPS
Lincoln Financial Group
ADP Retirement Services
Ascensus, LLC
Voya Financial Inc.

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
T. Rowe Price
Touchstone Retirement Group
401GO, Inc.
Paychex, Inc.
PAi
Mutual of Omaha Retirement Services
Slavic401k
CUNA Mutual Retirement Solutions
Voya Financial Inc.
TIAA-CREF
Human Interest
NWPS
Alerus Retirement and Benefits
ADP Retirement Services
Newport Group
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
Ameritas
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
The Entrust Group
PCS Retirement
Lincoln Financial Group
Schwab Retirement Plan Services
IPX Retirement
Securian Retirement
The Hebets Company
Pentegra Retirement Services
Mutual of America Financial Group
Charles Schwab & Co.
Empower
Wells Fargo Advisors
Ascensus, LLC
Principal Financial Group
Vestwell
July Business Services
American Trust Retirement
Fidelity Investments
The Standard
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
North American KTRADE Alliance
Transamerica
American Financial Systems, Inc.
Equitable
American Funds
Alliance Benefit Group National
BPAS

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Wells Fargo Advisors
ADP Retirement Services
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Ameritas
Securian Retirement
American Funds
T. Rowe Price
Standard, The
Empower
Slavic401k
Alliance Benefit Group National
Newport Group
Nationwide Financial
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Vestwell
Human Interest
Hebets Company, The
Transamerica
CUNA Mutual Retirement Solutions
PCS Retirement
Schwab Retirement Plan Services
401GO, Inc.
Principal Financial Group
North American KTRADE Alliance
Touchstone Retirement Group
American Trust Retirement
Ascensus, LLC
Lincoln Financial Group
PAi
July Business Services
Equitable
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Charles Schwab & Co.
BPAS
Corebridge Financial
NWPS
J.P. Morgan Asset Management
IRALOGIX, Inc
Voya Financial Inc.
Ubiquity Retirement + Savings
Mutual of America Financial Group
Entrust Group, The

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
John Hancock Retirement Plan Services
BPAS
Schwab Retirement Plan Services
401GO, Inc.
Corebridge Financial
ADP Retirement Services
Fidelity Investments
Human Interest
Vestwell
Principal Financial Group
Mutual of America Financial Group
Voya Financial Inc.
IPX Retirement
July Business Services
Hebets Company, The
IRALOGIX, Inc
PCS Retirement
Ubiquity Retirement + Savings
TIAA-CREF
Ameritas
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
American Financial Systems, Inc.
Pentegra Retirement Services
North American KTRADE Alliance
T. Rowe Price
J.P. Morgan Asset Management
Touchstone Retirement Group
NWPS
Newport Group
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Nationwide Financial
Alliance Benefit Group National
Equitable
Empower
Standard, The
Mutual of Omaha Retirement Services
Entrust Group, The
Slavic401k
Transamerica
American Funds
American Trust Retirement
PAi

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
401GO, Inc.
TIAA-CREF
ADP Retirement Services
PCS Retirement
Pentegra Retirement Services
Schwab Retirement Plan Services
July Business Services
BPAS
Equitable
Mutual of America Financial Group
IPX Retirement
Ameritas
Empower
American Trust Retirement
Vestwell
PAi
Charles Schwab & Co.
Fidelity Investments
Lincoln Financial Group
Wells Fargo Advisors
Ascensus, LLC
Newport Group
Standard, The
Ubiquity Retirement + Savings
North American KTRADE Alliance
Alerus Retirement and Benefits
Nationwide Financial
Voya Financial Inc.
Slavic401k
J.P. Morgan Asset Management
Alliance Benefit Group National
Mutual of Omaha Retirement Services
American Funds
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Touchstone Retirement Group
Corebridge Financial
John Hancock Retirement Plan Services
Securian Retirement
Entrust Group, The
CUNA Mutual Retirement Solutions
Human Interest
Transamerica
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
American Financial Systems, Inc.
Paychex, Inc.
NWPS

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
American Financial Systems, Inc.
PAi
Vestwell
Fidelity Investments
North American KTRADE Alliance
Equitable
Wells Fargo Advisors
Alliance Benefit Group National
PCS Retirement
T. Rowe Price
Human Interest
IPX Retirement
TIAA-CREF
IRALOGIX, Inc
ADP Retirement Services
J.P. Morgan Asset Management
401GO, Inc.
Mutual of Omaha Retirement Services
American Funds
Pentegra Retirement Services
Corebridge Financial
Ascensus, LLC
CUNA Mutual Retirement Solutions
Paychex, Inc.
Securian Retirement
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Empower
Newport Group
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Ameritas
Lincoln Financial Group
Charles Schwab & Co.
Touchstone Retirement Group
Standard, The
Mutual of America Financial Group
Transamerica
Nationwide Financial
Entrust Group, The
Voya Financial Inc.
NWPS
Principal Financial Group
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
July Business Services
BPAS
Slavic401k
Schwab Retirement Plan Services

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Fidelity Investments
Standard, The
Empower
Alerus Retirement and Benefits
Charles Schwab & Co.
T. Rowe Price
Paychex, Inc.
Transamerica
Principal Financial Group
Equitable
John Hancock Retirement Plan Services
Pentegra Retirement Services
Mutual of Omaha Retirement Services
July Business Services
BPAS
American Trust Retirement
Schwab Retirement Plan Services
Securian Retirement
American Funds
Entrust Group, The
Touchstone Retirement Group
TIAA-CREF
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
ADP Retirement Services
PAi
Hebets Company, The
Wells Fargo Advisors
Voya Financial Inc.
J.P. Morgan Asset Management
Ameritas
Corebridge Financial
PCS Retirement
Ascensus, LLC
Lincoln Financial Group
IPX Retirement
Newport Group
401GO, Inc.
Vestwell
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Human Interest
Mutual of America Financial Group
Slavic401k
NWPS
Ubiquity Retirement + Savings

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Hebets Company, The
TIAA-CREF
Newport Group
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Ameritas
Entrust Group, The
NWPS
North American KTRADE Alliance
Touchstone Retirement Group
Transamerica
BPAS
American Trust Retirement
Empower
Slavic401k
Lincoln Financial Group
IRALOGIX, Inc
Vestwell
Voya Financial Inc.
ADP Retirement Services
Schwab Retirement Plan Services
American Funds
Alliance Benefit Group National
Standard, The
July Business Services
Corebridge Financial
Ubiquity Retirement + Savings
401GO, Inc.
IPX Retirement
Nationwide Financial
American Financial Systems, Inc.
PCS Retirement
Equitable
Alerus Retirement and Benefits
Wells Fargo Advisors
Fidelity Investments
Mutual of Omaha Retirement Services
Ascensus, LLC
Mutual of America Financial Group
Pentegra Retirement Services
John Hancock Retirement Plan Services
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Securian Retirement
T. Rowe Price
PAi

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Standard, The
Nationwide Financial
Ubiquity Retirement + Savings
Newport Group
BPAS
Vestwell
IPX Retirement
Securian Retirement
Pentegra Retirement Services
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
401GO, Inc.
IRALOGIX, Inc
Charles Schwab & Co.
American Financial Systems, Inc.
Alerus Retirement and Benefits
Voya Financial Inc.
Principal Financial Group
Mutual of America Financial Group
Entrust Group, The
ADP Retirement Services
Ameritas
Equitable
Wells Fargo Advisors
PCS Retirement
Slavic401k
NWPS
John Hancock Retirement Plan Services
Transamerica
Touchstone Retirement Group
Empower
Schwab Retirement Plan Services
Fidelity Investments
American Trust Retirement
Mutual of Omaha Retirement Services
American Funds
CUNA Mutual Retirement Solutions
Corebridge Financial
Lincoln Financial Group
Human Interest
PAi
North American KTRADE Alliance
T. Rowe Price
TIAA-CREF
July Business Services
J.P. Morgan Asset Management

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Standard, The
Human Interest
Nationwide Financial
Principal Financial Group
Voya Financial Inc.
Entrust Group, The
Alerus Retirement and Benefits
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
North American KTRADE Alliance
Newport Group
Wells Fargo Advisors
PCS Retirement
Mutual of Omaha Retirement Services
Securian Retirement
Hebets Company, The
Paychex, Inc.
T. Rowe Price
NWPS
401GO, Inc.
Lincoln Financial Group
Ascensus, LLC
John Hancock Retirement Plan Services
Ameritas
American Financial Systems, Inc.
Pentegra Retirement Services
Alliance Benefit Group National
Ubiquity Retirement + Savings
Touchstone Retirement Group
Vestwell
Charles Schwab & Co.
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Transamerica
IRALOGIX, Inc
TIAA-CREF
BPAS
July Business Services
Empower
Schneider Downs Wealth Management Advisors, LP
American Funds
Fidelity Investments
American Trust Retirement
IPX Retirement
Slavic401k
PAi
Corebridge Financial
CUNA Mutual Retirement Solutions
Mutual of America Financial Group

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Nationwide Financial
BPAS
Principal Financial Group
Human Interest
Equitable
IPX Retirement
CUNA Mutual Retirement Solutions
Entrust Group, The
J.P. Morgan Asset Management
Touchstone Retirement Group
Ascensus, LLC
Charles Schwab & Co.
American Trust Retirement
Hebets Company, The
ADP Retirement Services
IRALOGIX, Inc
Paychex, Inc.
PAi
Empower
American Financial Systems, Inc.
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Newport Group
Securian Retirement
Vestwell
John Hancock Retirement Plan Services
Lincoln Financial Group
Alliance Benefit Group National
July Business Services
Ubiquity Retirement + Savings
T. Rowe Price
Slavic401k
Fidelity Investments
TIAA-CREF
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Standard, The
Pentegra Retirement Services
Voya Financial Inc.
American Funds
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Mutual of America Financial Group
Alerus Retirement and Benefits
Ameritas
401GO, Inc.
Transamerica
PCS Retirement

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
PAi
Mutual of Omaha Retirement Services
T. Rowe Price
Standard, The
Wells Fargo Advisors
Vestwell
Voya Financial Inc.
Fidelity Investments
Touchstone Retirement Group
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Nationwide Financial
IPX Retirement
J.P. Morgan Asset Management
July Business Services
Paychex, Inc.
NWPS
Ubiquity Retirement + Savings
Corebridge Financial
North American KTRADE Alliance
Entrust Group, The
Alliance Benefit Group National
John Hancock Retirement Plan Services
Human Interest
Principal Financial Group
401GO, Inc.
TIAA-CREF
PCS Retirement
Hebets Company, The
IRALOGIX, Inc
Charles Schwab & Co.
Ascensus, LLC
Alerus Retirement and Benefits
ADP Retirement Services
BPAS
Transamerica
Slavic401k
CUNA Mutual Retirement Solutions
Newport Group
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Mutual of America Financial Group
Securian Retirement
Empower
American Trust Retirement
Equitable
Ameritas
American Funds

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* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Hebets Company, The
Paychex, Inc.
CUNA Mutual Retirement Solutions
401GO, Inc.
Equitable
American Trust Retirement
American Financial Systems, Inc.
Standard, The
ADP Retirement Services
Transamerica
NWPS
Voya Financial Inc.
American Funds
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Fidelity Investments
North American KTRADE Alliance
PAi
Alerus Retirement and Benefits
Human Interest
Schwab Retirement Plan Services
Charles Schwab & Co.
IRALOGIX, Inc
Lincoln Financial Group
Vestwell
T. Rowe Price
Mutual of America Financial Group
Securian Retirement
BPAS
PCS Retirement
Mutual of Omaha Retirement Services
July Business Services
Touchstone Retirement Group
Newport Group
Pentegra Retirement Services
Wells Fargo Advisors
Ameritas
Nationwide Financial
Principal Financial Group
Slavic401k
TIAA-CREF
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Corebridge Financial
Empower
IPX Retirement

T