Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
CUNA Mutual Retirement Solutions
July Business Services
Equitable
Wells Fargo Advisors
IRALOGIX, Inc
IPX Retirement
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Slavic401k
Principal Financial Group
Alerus Retirement and Benefits
BPAS
The Standard
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Ameritas
Paychex, Inc.
Charles Schwab & Co.
Touchstone Retirement Group
NWPS
Vestwell
Empower
ADP Retirement Services
J.P. Morgan Asset Management
Lincoln Financial Group
Corebridge Financial
John Hancock Retirement Plan Services
Voya Financial Inc.
T. Rowe Price
Alliance Benefit Group National
American Trust Retirement
Human Interest
PAi
Nationwide Financial
Ubiquity Retirement + Savings
American Funds
North American KTRADE Alliance
Fidelity Investments
Mutual of Omaha Retirement Services
The Entrust Group
Transamerica
401GO, Inc.
Securian Retirement
The Hebets Company
Schwab Retirement Plan Services
Newport Group
Ascensus, LLC
American Financial Systems, Inc.
Pentegra Retirement Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
American Funds
North American KTRADE Alliance
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Slavic401k
Ascensus, LLC
Touchstone Retirement Group
Equitable
Mutual of Omaha Retirement Services
The Entrust Group
CUNA Mutual Retirement Solutions
The Hebets Company
Alliance Benefit Group National
Empower
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
BPAS
TIAA-CREF
Vestwell
Wells Fargo Advisors
Fidelity Investments
Transamerica
PAi
IPX Retirement
The Standard
NWPS
Pentegra Retirement Services
Ameritas
Human Interest
Newport Group
Nationwide Financial
Corebridge Financial
Securian Retirement
Principal Financial Group
T. Rowe Price
Paychex, Inc.
J.P. Morgan Asset Management
Schwab Retirement Plan Services
IRALOGIX, Inc
Mutual of America Financial Group
ADP Retirement Services
Lincoln Financial Group
PCS Retirement
July Business Services
Charles Schwab & Co.
401GO, Inc.
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Schwab Retirement Plan Services
Pentegra Retirement Services
John Hancock Retirement Plan Services
Charles Schwab & Co.
Slavic401k
Alliance Benefit Group National
Ascensus, LLC
Alerus Retirement and Benefits
TIAA-CREF
Vestwell
Ameritas
Ubiquity Retirement + Savings
ADP Retirement Services
Newport Group
401GO, Inc.
Fidelity Investments
PAi
July Business Services
Transamerica
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Paychex, Inc.
T. Rowe Price
Voya Financial Inc.
NWPS
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Human Interest
Lincoln Financial Group
PCS Retirement
Equitable
Hebets Company, The
Nationwide Financial
Empower
Corebridge Financial
Principal Financial Group
Entrust Group, The
American Funds
American Trust Retirement
Touchstone Retirement Group
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Wells Fargo Advisors
North American KTRADE Alliance
J.P. Morgan Asset Management
IPX Retirement
American Financial Systems, Inc.
Standard, The
Securian Retirement

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Transamerica
Equitable
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Ameritas
Alliance Benefit Group National
Ascensus, LLC
Securian Retirement
Voya Financial Inc.
CUNA Mutual Retirement Solutions
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
NWPS
Schwab Retirement Plan Services
Touchstone Retirement Group
Fidelity Investments
PCS Retirement
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Vestwell
IRALOGIX, Inc
PAi
American Funds
Mutual of America Financial Group
Newport Group
Lincoln Financial Group
Alerus Retirement and Benefits
BPAS
Hebets Company, The
Entrust Group, The
July Business Services
J.P. Morgan Asset Management
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Human Interest
Empower
Wells Fargo Advisors
TIAA-CREF
Standard, The
Slavic401k
Corebridge Financial
North American KTRADE Alliance
ADP Retirement Services
Nationwide Financial
401GO, Inc.
Charles Schwab & Co.
T. Rowe Price
Principal Financial Group

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Paychex, Inc.
American Funds
CUNA Mutual Retirement Solutions
IPX Retirement
Newport Group
North American KTRADE Alliance
Lincoln Financial Group
Empower
Nationwide Financial
Corebridge Financial
Wells Fargo Advisors
July Business Services
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
J.P. Morgan Asset Management
Human Interest
TIAA-CREF
Transamerica
NestEggs Retirement Plan Services, Inc.
Slavic401k
ADP Retirement Services
Touchstone Retirement Group
Equitable
Ascensus, LLC
Vestwell
IRALOGIX, Inc
American Trust Retirement
Charles Schwab & Co.
Ubiquity Retirement + Savings
Pentegra Retirement Services
NWPS
Alerus Retirement and Benefits
Standard, The
Fidelity Investments
PAi
Securian Retirement
Ameritas
Voya Financial Inc.
Schwab Retirement Plan Services
PCS Retirement
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
401GO, Inc.
Entrust Group, The
T. Rowe Price
Hebets Company, The
American Financial Systems, Inc.
BPAS

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
NWPS
Mutual of Omaha Retirement Services
T. Rowe Price
Empower
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Slavic401k
Newport Group
American Trust Retirement
Alliance Benefit Group National
J.P. Morgan Asset Management
PCS Retirement
Schwab Retirement Plan Services
American Financial Systems, Inc.
401GO, Inc.
Voya Financial Inc.
IPX Retirement
Securian Retirement
Corebridge Financial
Lincoln Financial Group
Pentegra Retirement Services
Charles Schwab & Co.
Nationwide Financial
Paychex, Inc.
Principal Financial Group
Ascensus, LLC
Standard, The
Alerus Retirement and Benefits
Wells Fargo Advisors
Entrust Group, The
Vestwell
ADP Retirement Services
American Funds
Human Interest
North American KTRADE Alliance
BPAS
CUNA Mutual Retirement Solutions
Fidelity Investments
Transamerica
July Business Services
Equitable
IRALOGIX, Inc
Touchstone Retirement Group
PAi
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Ubiquity Retirement + Savings
Charles Schwab & Co.
T. Rowe Price
Vestwell
CUNA Mutual Retirement Solutions
Entrust Group, The
Fidelity Investments
Ascensus, LLC
Hebets Company, The
Mutual of Omaha Retirement Services
Newport Group
Voya Financial Inc.
Slavic401k
Equitable
NestEggs Retirement Plan Services, Inc.
Human Interest
IPX Retirement
TIAA-CREF
ADP Retirement Services
Securian Retirement
Principal Financial Group
Paychex, Inc.
American Funds
IRALOGIX, Inc
Alliance Benefit Group National
Wells Fargo Advisors
PAi
Empower
American Financial Systems, Inc.
Mutual of America Financial Group
Nationwide Financial
Touchstone Retirement Group
Corebridge Financial
PCS Retirement
Transamerica
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
BPAS
Alerus Retirement and Benefits
401GO, Inc.
J.P. Morgan Asset Management
Standard, The
NWPS
North American KTRADE Alliance
Lincoln Financial Group
Pentegra Retirement Services
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
July Business Services

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Touchstone Retirement Group
PCS Retirement
Voya Financial Inc.
ADP Retirement Services
American Trust Retirement
IRALOGIX, Inc
Principal Financial Group
CUNA Mutual Retirement Solutions
Paychex, Inc.
North American KTRADE Alliance
Alliance Benefit Group National
July Business Services
American Financial Systems, Inc.
Slavic401k
John Hancock Retirement Plan Services
401GO, Inc.
Vestwell
TIAA-CREF
Mutual of America Financial Group
Human Interest
Ameritas
NWPS
Empower
Schwab Retirement Plan Services
Fidelity Investments
Newport Group
Securian Retirement
Pentegra Retirement Services
Alerus Retirement and Benefits
Lincoln Financial Group
PAi
IPX Retirement
Standard, The
Nationwide Financial
Transamerica
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Ascensus, LLC
Equitable
Hebets Company, The
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
J.P. Morgan Asset Management
Corebridge Financial
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
BPAS
Ubiquity Retirement + Savings

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Equitable
Human Interest
Lincoln Financial Group
Schwab Retirement Plan Services
Corebridge Financial
Ubiquity Retirement + Savings
Charles Schwab & Co.
Nationwide Financial
Mutual of America Financial Group
American Trust Retirement
North American KTRADE Alliance
ADP Retirement Services
Entrust Group, The
IPX Retirement
Voya Financial Inc.
PCS Retirement
Hebets Company, The
T. Rowe Price
Standard, The
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
NWPS
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Ascensus, LLC
BPAS
401GO, Inc.
Ameritas
Alerus Retirement and Benefits
Paychex, Inc.
Securian Retirement
Mutual of Omaha Retirement Services
Alliance Benefit Group National
July Business Services
Slavic401k
Transamerica
Newport Group
PAi
Touchstone Retirement Group
Principal Financial Group
IRALOGIX, Inc
Pentegra Retirement Services
American Funds
Vestwell
Empower
John Hancock Retirement Plan Services
TIAA-CREF
NestEggs Retirement Plan Services, Inc.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Vestwell
BPAS
Newport Group
Entrust Group, The
Schwab Retirement Plan Services
IPX Retirement
Alliance Benefit Group National
TIAA-CREF
Touchstone Retirement Group
Lincoln Financial Group
T. Rowe Price
American Financial Systems, Inc.
Paychex, Inc.
ADP Retirement Services
401GO, Inc.
Wells Fargo Advisors
Standard, The
CUNA Mutual Retirement Solutions
NWPS
Voya Financial Inc.
Mutual of Omaha Retirement Services
Corebridge Financial
Slavic401k
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Transamerica
North American KTRADE Alliance
Empower
Equitable
Ubiquity Retirement + Savings
Mutual of America Financial Group
Human Interest
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
American Funds
PCS Retirement
American Trust Retirement
Nationwide Financial
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Charles Schwab & Co.
Securian Retirement
July Business Services
Fidelity Investments
Ameritas
PAi
IRALOGIX, Inc
Principal Financial Group

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Standard, The
Schwab Retirement Plan Services
Empower
Equitable
American Trust Retirement
Human Interest
Touchstone Retirement Group
IPX Retirement
Corebridge Financial
Newport Group
Lincoln Financial Group
American Financial Systems, Inc.
Vestwell
American Funds
NWPS
T. Rowe Price
North American KTRADE Alliance
Wells Fargo Advisors
PAi
PCS Retirement
CUNA Mutual Retirement Solutions
Fidelity Investments
Principal Financial Group
Pentegra Retirement Services
Paychex, Inc.
Alerus Retirement and Benefits
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
BPAS
Nationwide Financial
Alliance Benefit Group National
July Business Services
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Ameritas
Entrust Group, The
TIAA-CREF
401GO, Inc.
Slavic401k
ADP Retirement Services
IRALOGIX, Inc
Hebets Company, The
J.P. Morgan Asset Management
Securian Retirement
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Transamerica

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Schwab Retirement Plan Services
American Trust Retirement
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Mutual of America Financial Group
401GO, Inc.
Entrust Group, The
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
PAi
Ascensus, LLC
Pentegra Retirement Services
Newport Group
Lincoln Financial Group
Ameritas
Human Interest
Alliance Benefit Group National
Hebets Company, The
John Hancock Retirement Plan Services
Equitable
July Business Services
Vestwell
Ubiquity Retirement + Savings
Principal Financial Group
Paychex, Inc.
American Financial Systems, Inc.
Alerus Retirement and Benefits
Transamerica
Standard, The
Fidelity Investments
IPX Retirement
NWPS
IRALOGIX, Inc
Voya Financial Inc.
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
American Funds
Corebridge Financial
ADP Retirement Services
Slavic401k
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
PCS Retirement
BPAS
Securian Retirement
Empower

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
IRALOGIX, Inc
American Financial Systems, Inc.
American Trust Retirement
Principal Financial Group
North American KTRADE Alliance
BPAS
PAi
401GO, Inc.
Hebets Company, The
Newport Group
Touchstone Retirement Group
PCS Retirement
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
Nationwide Financial
Lincoln Financial Group
Charles Schwab & Co.
T. Rowe Price
Transamerica
Paychex, Inc.
Voya Financial Inc.
July Business Services
Standard, The
Human Interest
John Hancock Retirement Plan Services
Ascensus, LLC
Mutual of America Financial Group
American Funds
TIAA-CREF
Alerus Retirement and Benefits
Wells Fargo Advisors
Alliance Benefit Group National
Empower
Equitable
Ameritas
Mutual of Omaha Retirement Services
Securian Retirement
Corebridge Financial
Vestwell
Entrust Group, The
Slavic401k
Ubiquity Retirement + Savings
NWPS
Fidelity Investments
J.P. Morgan Asset Management
Pentegra Retirement Services

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