Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
John Hancock Retirement Plan Services
American Trust Retirement
Lincoln Financial Group
Ameritas
The Entrust Group
American Funds
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
T. Rowe Price
Transamerica
Newport Group
July Business Services
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
BPAS
Touchstone Retirement Group
IPX Retirement
Securian Retirement
Corebridge Financial
Equitable
TIAA-CREF
Human Interest
Ascensus, LLC
Charles Schwab & Co.
North American KTRADE Alliance
Empower
PAi
American Financial Systems, Inc.
NWPS
Nationwide Financial
Paychex, Inc.
Wells Fargo Advisors
ADP Retirement Services
Pentegra Retirement Services
Principal Financial Group
Vestwell
Alliance Benefit Group National
Mutual of America Financial Group
Schwab Retirement Plan Services
Voya Financial Inc.
The Hebets Company
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
The Standard
Slavic401k
401GO, Inc.

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
T. Rowe Price
The Hebets Company
July Business Services
The Standard
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
John Hancock Retirement Plan Services
Charles Schwab & Co.
IPX Retirement
Human Interest
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Corebridge Financial
Wells Fargo Advisors
Equitable
Ameritas
Fidelity Investments
Lincoln Financial Group
PCS Retirement
Empower
Voya Financial Inc.
Slavic401k
Principal Financial Group
Schwab Retirement Plan Services
American Trust Retirement
BPAS
American Funds
Pentegra Retirement Services
Securian Retirement
Transamerica
Mutual of America Financial Group
ADP Retirement Services
Newport Group
NWPS
Paychex, Inc.
IRALOGIX, Inc
TIAA-CREF
Alerus Retirement and Benefits
American Financial Systems, Inc.
PAi
The Entrust Group
Ascensus, LLC
North American KTRADE Alliance
J.P. Morgan Asset Management
401GO, Inc.

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
American Trust Retirement
North American KTRADE Alliance
J.P. Morgan Asset Management
401GO, Inc.
NWPS
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Alerus Retirement and Benefits
BPAS
Newport Group
Schwab Retirement Plan Services
Entrust Group, The
ADP Retirement Services
Slavic401k
Wells Fargo Advisors
Transamerica
Charles Schwab & Co.
Ascensus, LLC
IPX Retirement
July Business Services
American Funds
Ubiquity Retirement + Savings
Principal Financial Group
Pentegra Retirement Services
Ameritas
Alliance Benefit Group National
IRALOGIX, Inc
Corebridge Financial
TIAA-CREF
CUNA Mutual Retirement Solutions
Human Interest
Securian Retirement
John Hancock Retirement Plan Services
Fidelity Investments
Hebets Company, The
Vestwell
Empower
PAi
Voya Financial Inc.
Paychex, Inc.
Mutual of Omaha Retirement Services
Standard, The
Equitable
T. Rowe Price
Mutual of America Financial Group
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
PCS Retirement

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
Alliance Benefit Group National
Wells Fargo Advisors
Paychex, Inc.
CUNA Mutual Retirement Solutions
BPAS
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
American Funds
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Ameritas
IPX Retirement
TIAA-CREF
PCS Retirement
Pentegra Retirement Services
Slavic401k
Vestwell
Fidelity Investments
Standard, The
Voya Financial Inc.
Equitable
Hebets Company, The
July Business Services
John Hancock Retirement Plan Services
Mutual of America Financial Group
Transamerica
Nationwide Financial
American Trust Retirement
401GO, Inc.
PAi
ADP Retirement Services
NWPS
Principal Financial Group
Ascensus, LLC
J.P. Morgan Asset Management
Lincoln Financial Group
Touchstone Retirement Group
Empower
T. Rowe Price
Schwab Retirement Plan Services
North American KTRADE Alliance
Newport Group
Human Interest
Corebridge Financial
Ubiquity Retirement + Savings
Charles Schwab & Co.

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Entrust Group, The
J.P. Morgan Asset Management
Fidelity Investments
T. Rowe Price
NWPS
Mutual of Omaha Retirement Services
PAi
American Financial Systems, Inc.
Empower
IRALOGIX, Inc
IPX Retirement
Nationwide Financial
Equitable
ADP Retirement Services
Hebets Company, The
Newport Group
Human Interest
Ameritas
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Charles Schwab & Co.
BPAS
TIAA-CREF
Securian Retirement
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Alliance Benefit Group National
Mutual of America Financial Group
July Business Services
Transamerica
Slavic401k
Vestwell
Standard, The
American Funds
Voya Financial Inc.
Ascensus, LLC
Touchstone Retirement Group
American Trust Retirement
Corebridge Financial
Paychex, Inc.
Lincoln Financial Group
Pentegra Retirement Services
PCS Retirement
Principal Financial Group
Wells Fargo Advisors
Alerus Retirement and Benefits
401GO, Inc.

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
American Funds
Ameritas
Fidelity Investments
Nationwide Financial
Paychex, Inc.
Mutual of Omaha Retirement Services
ADP Retirement Services
Alerus Retirement and Benefits
American Trust Retirement
Voya Financial Inc.
NWPS
Corebridge Financial
401GO, Inc.
Vestwell
PAi
Mutual of America Financial Group
Equitable
Newport Group
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Charles Schwab & Co.
IPX Retirement
Ascensus, LLC
Touchstone Retirement Group
Securian Retirement
North American KTRADE Alliance
PCS Retirement
T. Rowe Price
John Hancock Retirement Plan Services
Entrust Group, The
Empower
Schwab Retirement Plan Services
IRALOGIX, Inc
Standard, The
American Financial Systems, Inc.
BPAS
Ubiquity Retirement + Savings
Human Interest
Transamerica
Principal Financial Group
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
J.P. Morgan Asset Management
July Business Services
Lincoln Financial Group
Slavic401k
TIAA-CREF
Hebets Company, The

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
Slavic401k
Entrust Group, The
American Financial Systems, Inc.
J.P. Morgan Asset Management
Ameritas
Securian Retirement
Ubiquity Retirement + Savings
American Trust Retirement
Touchstone Retirement Group
Lincoln Financial Group
PAi
CUNA Mutual Retirement Solutions
July Business Services
Human Interest
Ascensus, LLC
Alerus Retirement and Benefits
IPX Retirement
NWPS
Principal Financial Group
Wells Fargo Advisors
Charles Schwab & Co.
T. Rowe Price
BPAS
Schwab Retirement Plan Services
401GO, Inc.
Mutual of Omaha Retirement Services
Empower
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
Mutual of America Financial Group
ADP Retirement Services
Paychex, Inc.
Vestwell
John Hancock Retirement Plan Services
Transamerica
Pentegra Retirement Services
Voya Financial Inc.
North American KTRADE Alliance
Equitable
Newport Group
Alliance Benefit Group National
TIAA-CREF
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Nationwide Financial
American Funds
Fidelity Investments
Standard, The

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
Alerus Retirement and Benefits
Transamerica
Fidelity Investments
American Funds
Vestwell
TIAA-CREF
Ascensus, LLC
NWPS
Charles Schwab & Co.
Empower
T. Rowe Price
American Trust Retirement
Alliance Benefit Group National
Equitable
Ubiquity Retirement + Savings
Wells Fargo Advisors
John Hancock Retirement Plan Services
Newport Group
Nationwide Financial
PAi
Ameritas
July Business Services
Touchstone Retirement Group
IPX Retirement
Human Interest
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Entrust Group, The
J.P. Morgan Asset Management
Voya Financial Inc.
Corebridge Financial
Hebets Company, The
PCS Retirement
North American KTRADE Alliance
Mutual of America Financial Group
Pentegra Retirement Services
BPAS
401GO, Inc.
Schwab Retirement Plan Services
Slavic401k
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Paychex, Inc.
Principal Financial Group
Securian Retirement
ADP Retirement Services
Standard, The

Question Title

12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
Ascensus, LLC
PCS Retirement
J.P. Morgan Asset Management
Hebets Company, The
Slavic401k
401GO, Inc.
Securian Retirement
Mutual of Omaha Retirement Services
Newport Group
Lincoln Financial Group
Wells Fargo Advisors
Transamerica
Empower
Ubiquity Retirement + Savings
Human Interest
Alliance Benefit Group National
Schwab Retirement Plan Services
BPAS
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
American Trust Retirement
TIAA-CREF
American Financial Systems, Inc.
Principal Financial Group
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
IPX Retirement
Vestwell
Nationwide Financial
July Business Services
Corebridge Financial
Equitable
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Alerus Retirement and Benefits
T. Rowe Price
Charles Schwab & Co.
Standard, The
Fidelity Investments
Ameritas
NWPS
PAi
American Funds
ADP Retirement Services
Touchstone Retirement Group
Mutual of America Financial Group
Paychex, Inc.

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
IRALOGIX, Inc
July Business Services
John Hancock Retirement Plan Services
Transamerica
Schwab Retirement Plan Services
Hebets Company, The
Newport Group
Slavic401k
Standard, The
Nationwide Financial
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
American Financial Systems, Inc.
Corebridge Financial
Fidelity Investments
Entrust Group, The
Securian Retirement
Principal Financial Group
Empower
Ubiquity Retirement + Savings
PCS Retirement
Vestwell
American Trust Retirement
BPAS
Alerus Retirement and Benefits
NWPS
TIAA-CREF
401GO, Inc.
American Funds
T. Rowe Price
PAi
Pentegra Retirement Services
Ameritas
Lincoln Financial Group
Human Interest
North American KTRADE Alliance
Wells Fargo Advisors
IPX Retirement
Touchstone Retirement Group
Mutual of America Financial Group
Equitable
J.P. Morgan Asset Management
Alliance Benefit Group National
Paychex, Inc.
Voya Financial Inc.
Ascensus, LLC

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Corebridge Financial
North American KTRADE Alliance
American Funds
PCS Retirement
ADP Retirement Services
Lincoln Financial Group
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
NWPS
Hebets Company, The
Alerus Retirement and Benefits
Wells Fargo Advisors
Principal Financial Group
Securian Retirement
BPAS
Human Interest
Entrust Group, The
Paychex, Inc.
Fidelity Investments
Vestwell
TIAA-CREF
Ameritas
Slavic401k
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
Standard, The
Newport Group
Charles Schwab & Co.
July Business Services
IPX Retirement
Pentegra Retirement Services
Empower
Ubiquity Retirement + Savings
Ascensus, LLC
Mutual of Omaha Retirement Services
Equitable
Nationwide Financial
Transamerica
American Financial Systems, Inc.
Touchstone Retirement Group
PAi
Voya Financial Inc.
Mutual of America Financial Group
Alliance Benefit Group National
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
401GO, Inc.

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Mutual of Omaha Retirement Services
Human Interest
TIAA-CREF
T. Rowe Price
Hebets Company, The
Voya Financial Inc.
Corebridge Financial
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Alerus Retirement and Benefits
July Business Services
Mutual of America Financial Group
Ameritas
American Financial Systems, Inc.
Standard, The
Transamerica
Fidelity Investments
IPX Retirement
J.P. Morgan Asset Management
American Funds
North American KTRADE Alliance
PCS Retirement
Charles Schwab & Co.
BPAS
Slavic401k
Equitable
Wells Fargo Advisors
Ascensus, LLC
401GO, Inc.
PAi
Entrust Group, The
Empower
Securian Retirement
Touchstone Retirement Group
John Hancock Retirement Plan Services
Alliance Benefit Group National
Vestwell
ADP Retirement Services
IRALOGIX, Inc
Ubiquity Retirement + Savings
NWPS
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
American Trust Retirement
CUNA Mutual Retirement Solutions
Newport Group
Pentegra Retirement Services

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Ascensus, LLC
Transamerica
Wells Fargo Advisors
Securian Retirement
Empower
Pentegra Retirement Services
BPAS
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
PAi
Slavic401k
J.P. Morgan Asset Management
Entrust Group, The
Vestwell
Human Interest
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
NWPS
Schwab Retirement Plan Services
Ameritas
John Hancock Retirement Plan Services
401GO, Inc.
North American KTRADE Alliance
American Funds
July Business Services
Voya Financial Inc.
American Trust Retirement
IPX Retirement
Standard, The
Mutual of Omaha Retirement Services
Hebets Company, The
T. Rowe Price
Touchstone Retirement Group
Principal Financial Group
Alerus Retirement and Benefits
Nationwide Financial
Paychex, Inc.
PCS Retirement
TIAA-CREF
Mutual of America Financial Group
Fidelity Investments
American Financial Systems, Inc.
Equitable
Corebridge Financial
IRALOGIX, Inc
ADP Retirement Services
Lincoln Financial Group
Alliance Benefit Group National

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