Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Pentegra Retirement Services
Vestwell
Empower
Touchstone Retirement Group
John Hancock Retirement Plan Services
Ascensus, LLC
TIAA-CREF
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
NWPS
J.P. Morgan Asset Management
Alliance Benefit Group National
The Entrust Group
Principal Financial Group
Schwab Retirement Plan Services
IRALOGIX, Inc
Mutual of Omaha Retirement Services
BPAS
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
PCS Retirement
IPX Retirement
Ubiquity Retirement + Savings
North American KTRADE Alliance
Charles Schwab & Co.
Equitable
Fidelity Investments
PAi
American Funds
Human Interest
The Hebets Company
July Business Services
Ameritas
Newport Group
Corebridge Financial
American Trust Retirement
ADP Retirement Services
Wells Fargo Advisors
Transamerica
Alerus Retirement and Benefits
The Standard
Slavic401k
Securian Retirement
Nationwide Financial
T. Rowe Price
Paychex, Inc.
Voya Financial Inc.
American Financial Systems, Inc.

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Corebridge Financial
J.P. Morgan Asset Management
PAi
NestEggs Retirement Plan Services, Inc.
PCS Retirement
NWPS
Slavic401k
TIAA-CREF
CUNA Mutual Retirement Solutions
Paychex, Inc.
Empower
BPAS
Touchstone Retirement Group
Ubiquity Retirement + Savings
Securian Retirement
American Trust Retirement
North American KTRADE Alliance
Newport Group
Mutual of America Financial Group
Lincoln Financial Group
The Hebets Company
American Funds
Mutual of Omaha Retirement Services
401GO, Inc.
Pentegra Retirement Services
Vestwell
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
IPX Retirement
Transamerica
Ameritas
American Financial Systems, Inc.
Ascensus, LLC
Charles Schwab & Co.
John Hancock Retirement Plan Services
The Entrust Group
The Standard
Equitable
Nationwide Financial
Alliance Benefit Group National
Fidelity Investments
Wells Fargo Advisors
Alerus Retirement and Benefits
T. Rowe Price
Voya Financial Inc.
July Business Services
Human Interest
ADP Retirement Services

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
American Funds
J.P. Morgan Asset Management
NWPS
IRALOGIX, Inc
PAi
Standard, The
Transamerica
Vestwell
North American KTRADE Alliance
401GO, Inc.
Fidelity Investments
TIAA-CREF
Securian Retirement
John Hancock Retirement Plan Services
Pentegra Retirement Services
Paychex, Inc.
Newport Group
T. Rowe Price
Ascensus, LLC
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Human Interest
PCS Retirement
ADP Retirement Services
Slavic401k
American Financial Systems, Inc.
Lincoln Financial Group
Wells Fargo Advisors
Alerus Retirement and Benefits
Voya Financial Inc.
Ameritas
Nationwide Financial
Charles Schwab & Co.
Principal Financial Group
Mutual of America Financial Group
BPAS
IPX Retirement
Entrust Group, The
Corebridge Financial
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
Equitable
Ubiquity Retirement + Savings
Alliance Benefit Group National
Hebets Company, The
Schwab Retirement Plan Services
American Trust Retirement
Empower

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
NWPS
Transamerica
John Hancock Retirement Plan Services
Ascensus, LLC
Standard, The
July Business Services
Ameritas
Human Interest
PAi
Ubiquity Retirement + Savings
Vestwell
CUNA Mutual Retirement Solutions
IPX Retirement
Hebets Company, The
Mutual of America Financial Group
BPAS
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
American Financial Systems, Inc.
Slavic401k
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
TIAA-CREF
Fidelity Investments
American Funds
401GO, Inc.
J.P. Morgan Asset Management
Entrust Group, The
Nationwide Financial
Wells Fargo Advisors
Alliance Benefit Group National
Mutual of Omaha Retirement Services
Securian Retirement
North American KTRADE Alliance
Newport Group
Touchstone Retirement Group
Alerus Retirement and Benefits
Schwab Retirement Plan Services
T. Rowe Price
ADP Retirement Services
Charles Schwab & Co.
American Trust Retirement
Empower
Corebridge Financial
Paychex, Inc.
Lincoln Financial Group
PCS Retirement
Equitable

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Schwab Retirement Plan Services
Hebets Company, The
Charles Schwab & Co.
Lincoln Financial Group
Standard, The
Corebridge Financial
Transamerica
North American KTRADE Alliance
Mutual of Omaha Retirement Services
PCS Retirement
Ascensus, LLC
Nationwide Financial
BPAS
401GO, Inc.
American Funds
PAi
Fidelity Investments
IPX Retirement
ADP Retirement Services
J.P. Morgan Asset Management
July Business Services
Alerus Retirement and Benefits
Human Interest
Principal Financial Group
Securian Retirement
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Pentegra Retirement Services
TIAA-CREF
Voya Financial Inc.
Touchstone Retirement Group
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Ameritas
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Paychex, Inc.
NWPS
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Empower
Wells Fargo Advisors
Vestwell
Alliance Benefit Group National
Equitable
American Trust Retirement
Newport Group

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
American Funds
TIAA-CREF
Newport Group
Hebets Company, The
IPX Retirement
Paychex, Inc.
NWPS
Nationwide Financial
Charles Schwab & Co.
Ascensus, LLC
Fidelity Investments
North American KTRADE Alliance
IRALOGIX, Inc
Slavic401k
Alliance Benefit Group National
Schwab Retirement Plan Services
Lincoln Financial Group
T. Rowe Price
Mutual of Omaha Retirement Services
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Transamerica
PAi
401GO, Inc.
Empower
J.P. Morgan Asset Management
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Equitable
Vestwell
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Touchstone Retirement Group
Wells Fargo Advisors
BPAS
Corebridge Financial
American Financial Systems, Inc.
Securian Retirement
Standard, The
Mutual of America Financial Group
Entrust Group, The
Alerus Retirement and Benefits
ADP Retirement Services
Human Interest
Voya Financial Inc.
PCS Retirement
Principal Financial Group
Ameritas

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
PCS Retirement
American Financial Systems, Inc.
Hebets Company, The
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Ascensus, LLC
Lincoln Financial Group
Schwab Retirement Plan Services
Charles Schwab & Co.
American Trust Retirement
Ameritas
Slavic401k
Pentegra Retirement Services
Touchstone Retirement Group
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
NWPS
Newport Group
Transamerica
IRALOGIX, Inc
T. Rowe Price
Standard, The
Ubiquity Retirement + Savings
Alliance Benefit Group National
Voya Financial Inc.
BPAS
Corebridge Financial
IPX Retirement
Vestwell
Alerus Retirement and Benefits
Empower
July Business Services
North American KTRADE Alliance
American Funds
Equitable
Principal Financial Group
401GO, Inc.
Nationwide Financial
PAi
ADP Retirement Services
Wells Fargo Advisors
Securian Retirement
Mutual of America Financial Group
Human Interest
Entrust Group, The
Fidelity Investments

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
CUNA Mutual Retirement Solutions
Standard, The
NWPS
Schwab Retirement Plan Services
Ascensus, LLC
Alliance Benefit Group National
IPX Retirement
Nationwide Financial
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Vestwell
Ameritas
BPAS
Empower
Wells Fargo Advisors
Corebridge Financial
Entrust Group, The
Lincoln Financial Group
North American KTRADE Alliance
American Trust Retirement
PCS Retirement
TIAA-CREF
Alerus Retirement and Benefits
Charles Schwab & Co.
Fidelity Investments
Touchstone Retirement Group
Human Interest
American Funds
July Business Services
Newport Group
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
T. Rowe Price
401GO, Inc.
ADP Retirement Services
Transamerica
Pentegra Retirement Services
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Securian Retirement
Mutual of America Financial Group
Principal Financial Group
Hebets Company, The
IRALOGIX, Inc
PAi
Slavic401k

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Paychex, Inc.
Alerus Retirement and Benefits
PAi
Lincoln Financial Group
Mutual of Omaha Retirement Services
Mutual of America Financial Group
July Business Services
Slavic401k
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
401GO, Inc.
Transamerica
IRALOGIX, Inc
Principal Financial Group
Schwab Retirement Plan Services
American Financial Systems, Inc.
IPX Retirement
Voya Financial Inc.
American Trust Retirement
Pentegra Retirement Services
Ascensus, LLC
American Funds
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
ADP Retirement Services
Ameritas
Charles Schwab & Co.
PCS Retirement
North American KTRADE Alliance
Human Interest
John Hancock Retirement Plan Services
T. Rowe Price
Ubiquity Retirement + Savings
NWPS
Empower
Vestwell
Entrust Group, The
Fidelity Investments
Equitable
J.P. Morgan Asset Management
Nationwide Financial
Corebridge Financial
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
TIAA-CREF
Hebets Company, The
Standard, The
Newport Group

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Fidelity Investments
Slavic401k
Empower
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
PCS Retirement
Vestwell
Mutual of America Financial Group
401GO, Inc.
Transamerica
American Financial Systems, Inc.
Pentegra Retirement Services
Schwab Retirement Plan Services
Lincoln Financial Group
Nationwide Financial
PAi
July Business Services
Entrust Group, The
CUNA Mutual Retirement Solutions
Securian Retirement
Wells Fargo Advisors
BPAS
American Funds
American Trust Retirement
T. Rowe Price
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Ameritas
Equitable
Hebets Company, The
J.P. Morgan Asset Management
Principal Financial Group
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Touchstone Retirement Group
Human Interest
Alliance Benefit Group National
IRALOGIX, Inc
NWPS
Charles Schwab & Co.
Ascensus, LLC
Paychex, Inc.
Corebridge Financial
John Hancock Retirement Plan Services
North American KTRADE Alliance
Voya Financial Inc.
Newport Group
Standard, The

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
ADP Retirement Services
Touchstone Retirement Group
IPX Retirement
Human Interest
Voya Financial Inc.
T. Rowe Price
CUNA Mutual Retirement Solutions
Principal Financial Group
Slavic401k
Mutual of Omaha Retirement Services
Wells Fargo Advisors
401GO, Inc.
Standard, The
Ubiquity Retirement + Savings
Hebets Company, The
July Business Services
Nationwide Financial
Charles Schwab & Co.
Paychex, Inc.
Lincoln Financial Group
Newport Group
TIAA-CREF
Corebridge Financial
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Fidelity Investments
Ameritas
Equitable
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Entrust Group, The
NWPS
Securian Retirement
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Pentegra Retirement Services
Transamerica
American Trust Retirement
PAi
Ascensus, LLC
American Funds
IRALOGIX, Inc
Empower
BPAS
Alliance Benefit Group National
North American KTRADE Alliance

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
North American KTRADE Alliance
Paychex, Inc.
Standard, The
Schwab Retirement Plan Services
Alliance Benefit Group National
IPX Retirement
Voya Financial Inc.
Ameritas
PCS Retirement
T. Rowe Price
Hebets Company, The
NWPS
401GO, Inc.
Slavic401k
Human Interest
PAi
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
American Financial Systems, Inc.
American Funds
John Hancock Retirement Plan Services
Nationwide Financial
CUNA Mutual Retirement Solutions
Entrust Group, The
Securian Retirement
Newport Group
Corebridge Financial
Lincoln Financial Group
Transamerica
Vestwell
J.P. Morgan Asset Management
Ascensus, LLC
Alerus Retirement and Benefits
BPAS
IRALOGIX, Inc
Wells Fargo Advisors
American Trust Retirement
ADP Retirement Services
July Business Services
Fidelity Investments
Principal Financial Group
Mutual of America Financial Group
Equitable
Empower
Ubiquity Retirement + Savings
TIAA-CREF

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Lincoln Financial Group
Standard, The
Mutual of America Financial Group
Transamerica
Entrust Group, The
Mutual of Omaha Retirement Services
North American KTRADE Alliance
Vestwell
Alerus Retirement and Benefits
Ameritas
Charles Schwab & Co.
TIAA-CREF
Securian Retirement
J.P. Morgan Asset Management
Empower
ADP Retirement Services
Nationwide Financial
Principal Financial Group
CUNA Mutual Retirement Solutions
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Pentegra Retirement Services
American Funds
Schwab Retirement Plan Services
Voya Financial Inc.
American Trust Retirement
Wells Fargo Advisors
BPAS
Ubiquity Retirement + Savings
July Business Services
Paychex, Inc.
Alliance Benefit Group National
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
NWPS
Hebets Company, The
John Hancock Retirement Plan Services
PAi
Corebridge Financial
IRALOGIX, Inc
401GO, Inc.
Fidelity Investments
Human Interest
Ascensus, LLC
Newport Group
Equitable
PCS Retirement

T