Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
July Business Services
BPAS
TIAA-CREF
Transamerica
ADP Retirement Services
American Financial Systems, Inc.
Paychex, Inc.
PCS Retirement
Empower
NWPS
Alerus Retirement and Benefits
Schwab Retirement Plan Services
American Trust Retirement
Newport Group
Nationwide Financial
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
Equitable
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Principal Financial Group
Corebridge Financial
The Entrust Group
401GO, Inc.
Alliance Benefit Group National
Charles Schwab & Co.
Lincoln Financial Group
Voya Financial Inc.
The Standard
Slavic401k
T. Rowe Price
North American KTRADE Alliance
PAi
Vestwell
Human Interest
J.P. Morgan Asset Management
The Hebets Company
Ascensus, LLC
IPX Retirement
Ubiquity Retirement + Savings
IRALOGIX, Inc
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Fidelity Investments
Wells Fargo Advisors
American Funds
Ameritas
Securian Retirement

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Alliance Benefit Group National
The Entrust Group
401GO, Inc.
Transamerica
Alerus Retirement and Benefits
IRALOGIX, Inc
T. Rowe Price
PAi
Nationwide Financial
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Charles Schwab & Co.
Slavic401k
Equitable
Schneider Downs Wealth Management Advisors, LP
American Funds
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Paychex, Inc.
Ameritas
American Financial Systems, Inc.
The Hebets Company
Wells Fargo Advisors
NWPS
Ascensus, LLC
Fidelity Investments
BPAS
Schwab Retirement Plan Services
IPX Retirement
Ubiquity Retirement + Savings
The Standard
Securian Retirement
Pentegra Retirement Services
Touchstone Retirement Group
Vestwell
ADP Retirement Services
Principal Financial Group
Mutual of America Financial Group
July Business Services
TIAA-CREF
Corebridge Financial
Newport Group
American Trust Retirement
Human Interest
Empower
Voya Financial Inc.
PCS Retirement
Lincoln Financial Group

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
American Trust Retirement
T. Rowe Price
Lincoln Financial Group
Human Interest
Fidelity Investments
Ameritas
NWPS
Nationwide Financial
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Charles Schwab & Co.
BPAS
Alerus Retirement and Benefits
401GO, Inc.
John Hancock Retirement Plan Services
Newport Group
Touchstone Retirement Group
American Financial Systems, Inc.
J.P. Morgan Asset Management
Securian Retirement
Voya Financial Inc.
Transamerica
July Business Services
Hebets Company, The
Paychex, Inc.
Corebridge Financial
PCS Retirement
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Slavic401k
Standard, The
IPX Retirement
Wells Fargo Advisors
Entrust Group, The
ADP Retirement Services
Equitable
Vestwell
Alliance Benefit Group National
American Funds
Ubiquity Retirement + Savings
PAi
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
TIAA-CREF
Mutual of America Financial Group
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Empower

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Charles Schwab & Co.
Securian Retirement
July Business Services
Schwab Retirement Plan Services
IRALOGIX, Inc
Slavic401k
American Trust Retirement
American Financial Systems, Inc.
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
PCS Retirement
Alliance Benefit Group National
John Hancock Retirement Plan Services
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
IPX Retirement
Empower
Corebridge Financial
Voya Financial Inc.
Ascensus, LLC
Ameritas
Hebets Company, The
Alerus Retirement and Benefits
Equitable
Nationwide Financial
401GO, Inc.
J.P. Morgan Asset Management
Pentegra Retirement Services
Vestwell
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
PAi
Human Interest
Principal Financial Group
American Funds
Lincoln Financial Group
T. Rowe Price
Paychex, Inc.
Mutual of Omaha Retirement Services
TIAA-CREF
Entrust Group, The
Fidelity Investments
BPAS
Standard, The
Ubiquity Retirement + Savings
NWPS

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Voya Financial Inc.
Principal Financial Group
Empower
CUNA Mutual Retirement Solutions
Standard, The
Corebridge Financial
Human Interest
Vestwell
PCS Retirement
Entrust Group, The
Mutual of Omaha Retirement Services
American Funds
Slavic401k
ADP Retirement Services
Ubiquity Retirement + Savings
Fidelity Investments
Transamerica
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
North American KTRADE Alliance
Paychex, Inc.
Pentegra Retirement Services
American Financial Systems, Inc.
Newport Group
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
IRALOGIX, Inc
Charles Schwab & Co.
T. Rowe Price
Alliance Benefit Group National
Securian Retirement
NWPS
Alerus Retirement and Benefits
IPX Retirement
Wells Fargo Advisors
PAi
Hebets Company, The
J.P. Morgan Asset Management
BPAS
American Trust Retirement
Lincoln Financial Group
Ascensus, LLC
Touchstone Retirement Group
401GO, Inc.
John Hancock Retirement Plan Services
Ameritas
Equitable
Mutual of America Financial Group

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9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Human Interest
Securian Retirement
NWPS
CUNA Mutual Retirement Solutions
Empower
North American KTRADE Alliance
BPAS
Lincoln Financial Group
Pentegra Retirement Services
Principal Financial Group
Corebridge Financial
Wells Fargo Advisors
T. Rowe Price
John Hancock Retirement Plan Services
TIAA-CREF
Ubiquity Retirement + Savings
401GO, Inc.
Alliance Benefit Group National
Alerus Retirement and Benefits
Mutual of America Financial Group
PCS Retirement
Entrust Group, The
American Trust Retirement
Nationwide Financial
Vestwell
Newport Group
Standard, The
Transamerica
Charles Schwab & Co.
Schwab Retirement Plan Services
Paychex, Inc.
IPX Retirement
Equitable
IRALOGIX, Inc
American Funds
Ameritas
PAi
J.P. Morgan Asset Management
July Business Services
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Voya Financial Inc.
Ascensus, LLC
Slavic401k
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Hebets Company, The

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Securian Retirement
American Trust Retirement
TIAA-CREF
John Hancock Retirement Plan Services
Empower
Touchstone Retirement Group
IPX Retirement
PCS Retirement
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Transamerica
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Mutual of America Financial Group
PAi
NWPS
Ascensus, LLC
Standard, The
American Financial Systems, Inc.
American Funds
Schwab Retirement Plan Services
Alliance Benefit Group National
Ameritas
Wells Fargo Advisors
Hebets Company, The
BPAS
July Business Services
Corebridge Financial
Charles Schwab & Co.
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
401GO, Inc.
ADP Retirement Services
Lincoln Financial Group
Ubiquity Retirement + Savings
Paychex, Inc.
Slavic401k
Voya Financial Inc.
Vestwell
Fidelity Investments
Nationwide Financial
Equitable
North American KTRADE Alliance
Pentegra Retirement Services
T. Rowe Price
Human Interest
Alerus Retirement and Benefits
Principal Financial Group
NestEggs Retirement Plan Services, Inc.

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Human Interest
American Trust Retirement
J.P. Morgan Asset Management
Nationwide Financial
Ascensus, LLC
Corebridge Financial
Mutual of America Financial Group
Vestwell
Equitable
Ameritas
John Hancock Retirement Plan Services
Pentegra Retirement Services
Charles Schwab & Co.
Principal Financial Group
Mutual of Omaha Retirement Services
IPX Retirement
North American KTRADE Alliance
ADP Retirement Services
Empower
IRALOGIX, Inc
Standard, The
Newport Group
Touchstone Retirement Group
Hebets Company, The
Paychex, Inc.
Alliance Benefit Group National
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
American Financial Systems, Inc.
Schwab Retirement Plan Services
PAi
BPAS
Alerus Retirement and Benefits
401GO, Inc.
Lincoln Financial Group
July Business Services
T. Rowe Price
CUNA Mutual Retirement Solutions
Voya Financial Inc.
TIAA-CREF
NWPS
Fidelity Investments
PCS Retirement
American Funds
Transamerica
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Ubiquity Retirement + Savings

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
Principal Financial Group
PCS Retirement
Empower
IPX Retirement
Human Interest
Fidelity Investments
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Touchstone Retirement Group
T. Rowe Price
Nationwide Financial
Newport Group
401GO, Inc.
IRALOGIX, Inc
Standard, The
Mutual of America Financial Group
Schwab Retirement Plan Services
Wells Fargo Advisors
Hebets Company, The
Transamerica
Charles Schwab & Co.
July Business Services
Alliance Benefit Group National
American Financial Systems, Inc.
Lincoln Financial Group
Entrust Group, The
Slavic401k
PAi
Equitable
Pentegra Retirement Services
Paychex, Inc.
John Hancock Retirement Plan Services
American Funds
Vestwell
J.P. Morgan Asset Management
Voya Financial Inc.
Ameritas
Ascensus, LLC
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Corebridge Financial
NWPS
North American KTRADE Alliance
TIAA-CREF
BPAS

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Wells Fargo Advisors
Entrust Group, The
Schwab Retirement Plan Services
J.P. Morgan Asset Management
PAi
Alerus Retirement and Benefits
PCS Retirement
American Funds
ADP Retirement Services
Paychex, Inc.
Mutual of Omaha Retirement Services
Transamerica
Slavic401k
IRALOGIX, Inc
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Equitable
Corebridge Financial
Pentegra Retirement Services
Fidelity Investments
Vestwell
Ameritas
Ubiquity Retirement + Savings
Mutual of America Financial Group
Touchstone Retirement Group
Principal Financial Group
BPAS
American Trust Retirement
American Financial Systems, Inc.
Standard, The
Empower
Human Interest
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
NWPS
Lincoln Financial Group
401GO, Inc.
TIAA-CREF
Alliance Benefit Group National
Hebets Company, The
Nationwide Financial
Newport Group
North American KTRADE Alliance
Voya Financial Inc.
July Business Services
Ascensus, LLC
CUNA Mutual Retirement Solutions
Securian Retirement

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Ascensus, LLC
Paychex, Inc.
Hebets Company, The
Standard, The
Vestwell
Equitable
PCS Retirement
Charles Schwab & Co.
T. Rowe Price
NWPS
Transamerica
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Corebridge Financial
July Business Services
IRALOGIX, Inc
Empower
Principal Financial Group
401GO, Inc.
Ameritas
Human Interest
Entrust Group, The
Ubiquity Retirement + Savings
North American KTRADE Alliance
Lincoln Financial Group
Pentegra Retirement Services
Schwab Retirement Plan Services
PAi
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
American Funds
Alliance Benefit Group National
IPX Retirement
Alerus Retirement and Benefits
Slavic401k
Fidelity Investments
Securian Retirement
NestEggs Retirement Plan Services, Inc.
BPAS
Wells Fargo Advisors
Newport Group
Voya Financial Inc.
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
TIAA-CREF
Touchstone Retirement Group
ADP Retirement Services
American Trust Retirement

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Fidelity Investments
Corebridge Financial
PAi
Ameritas
Empower
Mutual of America Financial Group
Pentegra Retirement Services
Ubiquity Retirement + Savings
Transamerica
Voya Financial Inc.
Wells Fargo Advisors
Touchstone Retirement Group
Securian Retirement
NWPS
T. Rowe Price
ADP Retirement Services
Ascensus, LLC
Slavic401k
401GO, Inc.
J.P. Morgan Asset Management
Charles Schwab & Co.
Newport Group
CUNA Mutual Retirement Solutions
TIAA-CREF
BPAS
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Equitable
American Funds
IRALOGIX, Inc
Alliance Benefit Group National
IPX Retirement
Alerus Retirement and Benefits
Vestwell
Schwab Retirement Plan Services
Lincoln Financial Group
North American KTRADE Alliance
Paychex, Inc.
American Financial Systems, Inc.
Principal Financial Group
PCS Retirement
Human Interest
Standard, The
July Business Services
Nationwide Financial
John Hancock Retirement Plan Services

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Principal Financial Group
BPAS
American Funds
NWPS
Nationwide Financial
ADP Retirement Services
Fidelity Investments
Lincoln Financial Group
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Newport Group
Corebridge Financial
Standard, The
Pentegra Retirement Services
Wells Fargo Advisors
Human Interest
July Business Services
TIAA-CREF
IRALOGIX, Inc
John Hancock Retirement Plan Services
401GO, Inc.
Empower
Hebets Company, The
Equitable
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Paychex, Inc.
Charles Schwab & Co.
Mutual of America Financial Group
Transamerica
North American KTRADE Alliance
Slavic401k
Vestwell
PCS Retirement
Entrust Group, The
T. Rowe Price
Ascensus, LLC
American Financial Systems, Inc.
Alerus Retirement and Benefits
Securian Retirement
American Trust Retirement
PAi
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
IPX Retirement

T