Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
Schwab Retirement Plan Services
IPX Retirement
401GO, Inc.
CUNA Mutual Retirement Solutions
Equitable
NWPS
BPAS
Voya Financial Inc.
Empower
IRALOGIX, Inc
ADP Retirement Services
Paychex, Inc.
Alerus Retirement and Benefits
The Hebets Company
The Standard
Lincoln Financial Group
Alliance Benefit Group National
Ascensus, LLC
T. Rowe Price
Touchstone Retirement Group
American Financial Systems, Inc.
Pentegra Retirement Services
John Hancock Retirement Plan Services
Slavic401k
Ubiquity Retirement + Savings
North American KTRADE Alliance
Principal Financial Group
Ameritas
The Entrust Group
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Human Interest
Transamerica
Wells Fargo Advisors
Corebridge Financial
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Nationwide Financial
American Trust Retirement
Securian Retirement
July Business Services
Mutual of America Financial Group
Vestwell
TIAA-CREF
American Funds
PCS Retirement
Newport Group
Fidelity Investments

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
The Hebets Company
American Funds
Alliance Benefit Group National
Mutual of America Financial Group
The Standard
Transamerica
Schwab Retirement Plan Services
TIAA-CREF
John Hancock Retirement Plan Services
Principal Financial Group
Newport Group
IRALOGIX, Inc
Slavic401k
Human Interest
July Business Services
Schneider Downs Wealth Management Advisors, LP
PAi
Vestwell
Equitable
Voya Financial Inc.
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
The Entrust Group
Empower
American Financial Systems, Inc.
Charles Schwab & Co.
PCS Retirement
J.P. Morgan Asset Management
T. Rowe Price
401GO, Inc.
Fidelity Investments
Securian Retirement
Corebridge Financial
NWPS
Ascensus, LLC
Wells Fargo Advisors
Pentegra Retirement Services
Paychex, Inc.
Touchstone Retirement Group
Ameritas
ADP Retirement Services
BPAS
North American KTRADE Alliance
Ubiquity Retirement + Savings
Nationwide Financial
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
IPX Retirement

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Nationwide Financial
ADP Retirement Services
Principal Financial Group
Ascensus, LLC
401GO, Inc.
John Hancock Retirement Plan Services
American Funds
Human Interest
North American KTRADE Alliance
T. Rowe Price
Schwab Retirement Plan Services
BPAS
IPX Retirement
Pentegra Retirement Services
Paychex, Inc.
CUNA Mutual Retirement Solutions
Fidelity Investments
TIAA-CREF
Hebets Company, The
J.P. Morgan Asset Management
Newport Group
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Ameritas
PAi
Ubiquity Retirement + Savings
IRALOGIX, Inc
Wells Fargo Advisors
Charles Schwab & Co.
July Business Services
American Financial Systems, Inc.
Slavic401k
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Mutual of Omaha Retirement Services
Entrust Group, The
Alerus Retirement and Benefits
Transamerica
Empower
NWPS
Alliance Benefit Group National
Securian Retirement
Vestwell
Standard, The
Equitable
Voya Financial Inc.
PCS Retirement
Touchstone Retirement Group
American Trust Retirement

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
Mutual of America Financial Group
Charles Schwab & Co.
Touchstone Retirement Group
Newport Group
T. Rowe Price
American Funds
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Vestwell
Equitable
Ameritas
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Slavic401k
PCS Retirement
401GO, Inc.
Fidelity Investments
IPX Retirement
American Financial Systems, Inc.
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Ascensus, LLC
Transamerica
Ubiquity Retirement + Savings
Standard, The
North American KTRADE Alliance
Entrust Group, The
Corebridge Financial
Alerus Retirement and Benefits
Empower
Hebets Company, The
Lincoln Financial Group
Paychex, Inc.
Schwab Retirement Plan Services
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Voya Financial Inc.
Human Interest
Principal Financial Group
July Business Services
TIAA-CREF
Securian Retirement
Alliance Benefit Group National
PAi
ADP Retirement Services
BPAS
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
NWPS

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
American Trust Retirement
American Funds
Hebets Company, The
Ascensus, LLC
Charles Schwab & Co.
TIAA-CREF
Equitable
Alliance Benefit Group National
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
PCS Retirement
Ameritas
Transamerica
Wells Fargo Advisors
Alerus Retirement and Benefits
IPX Retirement
Mutual of Omaha Retirement Services
Standard, The
Entrust Group, The
Pentegra Retirement Services
Principal Financial Group
Slavic401k
Vestwell
PAi
ADP Retirement Services
Corebridge Financial
IRALOGIX, Inc
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
July Business Services
Touchstone Retirement Group
NWPS
J.P. Morgan Asset Management
North American KTRADE Alliance
Mutual of America Financial Group
Schwab Retirement Plan Services
BPAS
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Human Interest
Ubiquity Retirement + Savings
Fidelity Investments
Paychex, Inc.
Empower
Lincoln Financial Group
American Financial Systems, Inc.
Newport Group
Securian Retirement

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Voya Financial Inc.
PCS Retirement
401GO, Inc.
Entrust Group, The
American Trust Retirement
CUNA Mutual Retirement Solutions
Principal Financial Group
Touchstone Retirement Group
Ameritas
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Paychex, Inc.
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Newport Group
American Financial Systems, Inc.
T. Rowe Price
Securian Retirement
PAi
Transamerica
ADP Retirement Services
Slavic401k
Hebets Company, The
Mutual of Omaha Retirement Services
Ascensus, LLC
Empower
TIAA-CREF
J.P. Morgan Asset Management
Pentegra Retirement Services
BPAS
Equitable
Human Interest
Ubiquity Retirement + Savings
July Business Services
Standard, The
Vestwell
Charles Schwab & Co.
IRALOGIX, Inc
American Funds
Nationwide Financial
Fidelity Investments
Wells Fargo Advisors
Corebridge Financial
Schwab Retirement Plan Services
NWPS
Alliance Benefit Group National
Lincoln Financial Group
North American KTRADE Alliance
Alerus Retirement and Benefits

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Vestwell
North American KTRADE Alliance
IRALOGIX, Inc
NWPS
Alliance Benefit Group National
American Funds
Paychex, Inc.
American Trust Retirement
Fidelity Investments
PCS Retirement
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Ascensus, LLC
Hebets Company, The
401GO, Inc.
Entrust Group, The
J.P. Morgan Asset Management
Slavic401k
Newport Group
John Hancock Retirement Plan Services
TIAA-CREF
Lincoln Financial Group
Mutual of Omaha Retirement Services
Transamerica
Securian Retirement
Charles Schwab & Co.
BPAS
Touchstone Retirement Group
ADP Retirement Services
Nationwide Financial
Alerus Retirement and Benefits
Human Interest
Empower
Principal Financial Group
Voya Financial Inc.
Mutual of America Financial Group
Equitable
CUNA Mutual Retirement Solutions
July Business Services
T. Rowe Price
Pentegra Retirement Services
American Financial Systems, Inc.
IPX Retirement
PAi
Standard, The

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Lincoln Financial Group
Ameritas
July Business Services
401GO, Inc.
John Hancock Retirement Plan Services
Wells Fargo Advisors
Paychex, Inc.
Mutual of Omaha Retirement Services
IPX Retirement
IRALOGIX, Inc
PCS Retirement
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Entrust Group, The
Newport Group
Voya Financial Inc.
Schwab Retirement Plan Services
Slavic401k
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
American Funds
Corebridge Financial
Alerus Retirement and Benefits
Standard, The
ADP Retirement Services
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Vestwell
T. Rowe Price
PAi
Nationwide Financial
Fidelity Investments
TIAA-CREF
Securian Retirement
American Financial Systems, Inc.
BPAS
Touchstone Retirement Group
North American KTRADE Alliance
American Trust Retirement
Equitable
NWPS
Mutual of America Financial Group
Ubiquity Retirement + Savings
Principal Financial Group
Human Interest
Transamerica
Alliance Benefit Group National
J.P. Morgan Asset Management
Hebets Company, The

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Securian Retirement
NWPS
Lincoln Financial Group
Pentegra Retirement Services
BPAS
Ameritas
Nationwide Financial
Human Interest
PAi
Slavic401k
John Hancock Retirement Plan Services
Standard, The
July Business Services
IRALOGIX, Inc
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Vestwell
Hebets Company, The
Mutual of America Financial Group
Entrust Group, The
IPX Retirement
American Trust Retirement
Equitable
Schwab Retirement Plan Services
American Funds
Corebridge Financial
Wells Fargo Advisors
Principal Financial Group
T. Rowe Price
Fidelity Investments
Paychex, Inc.
Transamerica
Ascensus, LLC
CUNA Mutual Retirement Solutions
PCS Retirement
Alerus Retirement and Benefits
Touchstone Retirement Group
Alliance Benefit Group National
Empower
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Newport Group
North American KTRADE Alliance
J.P. Morgan Asset Management
American Financial Systems, Inc.
Voya Financial Inc.
TIAA-CREF
Ubiquity Retirement + Savings

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
IPX Retirement
American Funds
Securian Retirement
Human Interest
PCS Retirement
Mutual of Omaha Retirement Services
Principal Financial Group
TIAA-CREF
CUNA Mutual Retirement Solutions
Entrust Group, The
Alerus Retirement and Benefits
North American KTRADE Alliance
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Newport Group
John Hancock Retirement Plan Services
BPAS
Vestwell
PAi
Ameritas
ADP Retirement Services
IRALOGIX, Inc
T. Rowe Price
Hebets Company, The
July Business Services
J.P. Morgan Asset Management
Corebridge Financial
Standard, The
Paychex, Inc.
NWPS
American Trust Retirement
Touchstone Retirement Group
Fidelity Investments
Mutual of America Financial Group
Equitable
Slavic401k
Ascensus, LLC
Charles Schwab & Co.
Alliance Benefit Group National
Empower
Pentegra Retirement Services
Schwab Retirement Plan Services
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
American Financial Systems, Inc.
Transamerica
401GO, Inc.
Nationwide Financial

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
401GO, Inc.
Slavic401k
American Trust Retirement
American Funds
Equitable
Hebets Company, The
PAi
J.P. Morgan Asset Management
Wells Fargo Advisors
Mutual of America Financial Group
BPAS
Entrust Group, The
John Hancock Retirement Plan Services
T. Rowe Price
Fidelity Investments
Ascensus, LLC
Pentegra Retirement Services
Vestwell
NWPS
Newport Group
Standard, The
IRALOGIX, Inc
North American KTRADE Alliance
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Human Interest
IPX Retirement
Empower
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Mutual of Omaha Retirement Services
PCS Retirement
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
July Business Services
Securian Retirement
Transamerica
Corebridge Financial
ADP Retirement Services
CUNA Mutual Retirement Solutions
Ameritas
Nationwide Financial
Touchstone Retirement Group
Paychex, Inc.
Lincoln Financial Group
Principal Financial Group
TIAA-CREF

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Mutual of Omaha Retirement Services
T. Rowe Price
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Vestwell
Pentegra Retirement Services
Securian Retirement
Charles Schwab & Co.
IRALOGIX, Inc
Lincoln Financial Group
NWPS
Newport Group
Alerus Retirement and Benefits
Mutual of America Financial Group
Alliance Benefit Group National
TIAA-CREF
Entrust Group, The
Slavic401k
Transamerica
Nationwide Financial
PCS Retirement
Touchstone Retirement Group
Equitable
Human Interest
Hebets Company, The
North American KTRADE Alliance
Ascensus, LLC
Principal Financial Group
Ubiquity Retirement + Savings
Ameritas
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Standard, The
PAi
BPAS
CUNA Mutual Retirement Solutions
Fidelity Investments
American Trust Retirement
401GO, Inc.
Corebridge Financial
John Hancock Retirement Plan Services
July Business Services
ADP Retirement Services
Voya Financial Inc.
Schwab Retirement Plan Services
Wells Fargo Advisors
American Funds
Paychex, Inc.

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Pentegra Retirement Services
Equitable
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Corebridge Financial
American Trust Retirement
Ameritas
CUNA Mutual Retirement Solutions
Paychex, Inc.
July Business Services
J.P. Morgan Asset Management
401GO, Inc.
Ubiquity Retirement + Savings
American Funds
American Financial Systems, Inc.
Transamerica
Empower
PCS Retirement
North American KTRADE Alliance
IPX Retirement
Vestwell
Entrust Group, The
T. Rowe Price
Standard, The
John Hancock Retirement Plan Services
Newport Group
NestEggs Retirement Plan Services, Inc.
Slavic401k
Hebets Company, The
Mutual of America Financial Group
Fidelity Investments
Voya Financial Inc.
Nationwide Financial
Human Interest
Wells Fargo Advisors
Ascensus, LLC
NWPS
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Charles Schwab & Co.
Securian Retirement
Lincoln Financial Group
Schwab Retirement Plan Services
TIAA-CREF
BPAS
Alliance Benefit Group National
PAi
ADP Retirement Services
Alerus Retirement and Benefits

T