Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
The Standard
Principal Financial Group
Fidelity Investments
Alerus Retirement and Benefits
Alliance Benefit Group National
Ameritas
TIAA-CREF
Ascensus, LLC
Pentegra Retirement Services
July Business Services
BPAS
NWPS
IPX Retirement
T. Rowe Price
Equitable
J.P. Morgan Asset Management
Mutual of America Financial Group
The Entrust Group
Wells Fargo Advisors
Transamerica
Empower
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Human Interest
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
American Trust Retirement
Nationwide Financial
American Funds
CUNA Mutual Retirement Solutions
Newport Group
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Paychex, Inc.
Vestwell
ADP Retirement Services
American Financial Systems, Inc.
Voya Financial Inc.
The Hebets Company
Slavic401k
Touchstone Retirement Group
IRALOGIX, Inc
Lincoln Financial Group
Charles Schwab & Co.
PAi
401GO, Inc.
Ubiquity Retirement + Savings
Securian Retirement
Schwab Retirement Plan Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
IRALOGIX, Inc
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Ameritas
Schwab Retirement Plan Services
TIAA-CREF
North American KTRADE Alliance
Slavic401k
Principal Financial Group
ADP Retirement Services
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
The Hebets Company
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Lincoln Financial Group
Fidelity Investments
Wells Fargo Advisors
Securian Retirement
Mutual of America Financial Group
IPX Retirement
American Trust Retirement
American Financial Systems, Inc.
Charles Schwab & Co.
Voya Financial Inc.
American Funds
401GO, Inc.
Alliance Benefit Group National
PAi
The Standard
Paychex, Inc.
Human Interest
J.P. Morgan Asset Management
The Entrust Group
Corebridge Financial
T. Rowe Price
Pentegra Retirement Services
Empower
Newport Group
Equitable
July Business Services
Alerus Retirement and Benefits
Nationwide Financial
Mutual of Omaha Retirement Services
NWPS
Vestwell
Ubiquity Retirement + Savings
Transamerica

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
T. Rowe Price
Lincoln Financial Group
Mutual of America Financial Group
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Corebridge Financial
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Equitable
Ubiquity Retirement + Savings
Transamerica
Alliance Benefit Group National
Paychex, Inc.
Empower
J.P. Morgan Asset Management
July Business Services
401GO, Inc.
Nationwide Financial
PAi
American Financial Systems, Inc.
Entrust Group, The
Human Interest
Principal Financial Group
Touchstone Retirement Group
American Trust Retirement
IPX Retirement
American Funds
TIAA-CREF
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
Standard, The
Hebets Company, The
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Slavic401k
Mutual of Omaha Retirement Services
Securian Retirement
Charles Schwab & Co.
Fidelity Investments
IRALOGIX, Inc
Wells Fargo Advisors
Pentegra Retirement Services
North American KTRADE Alliance
Newport Group
Vestwell
BPAS
PCS Retirement
NWPS
Schwab Retirement Plan Services

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Schwab Retirement Plan Services
Mutual of America Financial Group
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
NWPS
Touchstone Retirement Group
Mutual of Omaha Retirement Services
Standard, The
Human Interest
Fidelity Investments
PCS Retirement
Entrust Group, The
J.P. Morgan Asset Management
Lincoln Financial Group
BPAS
CUNA Mutual Retirement Solutions
401GO, Inc.
Transamerica
American Funds
Newport Group
Ameritas
Equitable
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Ascensus, LLC
Securian Retirement
Pentegra Retirement Services
Charles Schwab & Co.
ADP Retirement Services
Hebets Company, The
American Trust Retirement
Vestwell
Paychex, Inc.
American Financial Systems, Inc.
Corebridge Financial
PAi
Alliance Benefit Group National
Slavic401k
Alerus Retirement and Benefits
IPX Retirement
TIAA-CREF
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Empower
Voya Financial Inc.
Nationwide Financial
July Business Services
T. Rowe Price

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Ubiquity Retirement + Savings
Ameritas
Transamerica
TIAA-CREF
Touchstone Retirement Group
Alliance Benefit Group National
American Funds
Human Interest
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
401GO, Inc.
Vestwell
Equitable
Entrust Group, The
Nationwide Financial
Hebets Company, The
Corebridge Financial
Lincoln Financial Group
PCS Retirement
CUNA Mutual Retirement Solutions
Slavic401k
Securian Retirement
T. Rowe Price
Charles Schwab & Co.
Mutual of America Financial Group
North American KTRADE Alliance
American Trust Retirement
NWPS
Standard, The
Ascensus, LLC
Pentegra Retirement Services
Empower
Schwab Retirement Plan Services
July Business Services
Alerus Retirement and Benefits
Voya Financial Inc.
John Hancock Retirement Plan Services
IPX Retirement
BPAS
Principal Financial Group
Wells Fargo Advisors
ADP Retirement Services
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Paychex, Inc.
PAi
American Financial Systems, Inc.
J.P. Morgan Asset Management

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Touchstone Retirement Group
Charles Schwab & Co.
Nationwide Financial
Wells Fargo Advisors
Fidelity Investments
Lincoln Financial Group
T. Rowe Price
Ascensus, LLC
Voya Financial Inc.
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
American Funds
Standard, The
Transamerica
Principal Financial Group
Alerus Retirement and Benefits
IPX Retirement
NWPS
Ubiquity Retirement + Savings
BPAS
401GO, Inc.
Slavic401k
North American KTRADE Alliance
Entrust Group, The
Securian Retirement
American Trust Retirement
Newport Group
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
American Financial Systems, Inc.
Vestwell
NestEggs Retirement Plan Services, Inc.
Ameritas
ADP Retirement Services
Corebridge Financial
IRALOGIX, Inc
PAi
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Mutual of America Financial Group
PCS Retirement
TIAA-CREF
Pentegra Retirement Services
Paychex, Inc.
Empower
Equitable
J.P. Morgan Asset Management
Hebets Company, The
Human Interest

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
Securian Retirement
Nationwide Financial
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Newport Group
Transamerica
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Equitable
Charles Schwab & Co.
PCS Retirement
Paychex, Inc.
Ascensus, LLC
Ameritas
American Financial Systems, Inc.
Alerus Retirement and Benefits
July Business Services
John Hancock Retirement Plan Services
Standard, The
401GO, Inc.
ADP Retirement Services
BPAS
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Vestwell
PAi
NWPS
Alliance Benefit Group National
TIAA-CREF
Pentegra Retirement Services
Hebets Company, The
American Trust Retirement
Fidelity Investments
Slavic401k
Voya Financial Inc.
American Funds
IRALOGIX, Inc
Wells Fargo Advisors
Mutual of America Financial Group
North American KTRADE Alliance
Principal Financial Group
Lincoln Financial Group
Touchstone Retirement Group
Human Interest
NestEggs Retirement Plan Services, Inc.
Empower
Corebridge Financial

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Corebridge Financial
Ubiquity Retirement + Savings
Transamerica
TIAA-CREF
Newport Group
Principal Financial Group
Paychex, Inc.
Pentegra Retirement Services
North American KTRADE Alliance
Ascensus, LLC
Hebets Company, The
Securian Retirement
Wells Fargo Advisors
Empower
Mutual of America Financial Group
Voya Financial Inc.
BPAS
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Human Interest
American Trust Retirement
401GO, Inc.
Mutual of Omaha Retirement Services
IRALOGIX, Inc
July Business Services
American Financial Systems, Inc.
Alliance Benefit Group National
PCS Retirement
ADP Retirement Services
IPX Retirement
Standard, The
Vestwell
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
Slavic401k
NWPS
PAi
Touchstone Retirement Group
Equitable
Lincoln Financial Group
John Hancock Retirement Plan Services
Nationwide Financial
J.P. Morgan Asset Management
American Funds
Fidelity Investments
Alerus Retirement and Benefits
Ameritas
T. Rowe Price
NestEggs Retirement Plan Services, Inc.

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
J.P. Morgan Asset Management
Ameritas
PAi
Touchstone Retirement Group
IPX Retirement
Principal Financial Group
Hebets Company, The
Empower
Mutual of Omaha Retirement Services
Securian Retirement
Paychex, Inc.
Voya Financial Inc.
Pentegra Retirement Services
IRALOGIX, Inc
BPAS
Fidelity Investments
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Equitable
TIAA-CREF
John Hancock Retirement Plan Services
ADP Retirement Services
Slavic401k
Newport Group
Standard, The
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Mutual of America Financial Group
Transamerica
Vestwell
Charles Schwab & Co.
July Business Services
401GO, Inc.
Wells Fargo Advisors
Nationwide Financial
Ascensus, LLC
Corebridge Financial
American Trust Retirement
Lincoln Financial Group
Entrust Group, The
American Funds
North American KTRADE Alliance
NWPS
Alliance Benefit Group National
T. Rowe Price

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Paychex, Inc.
American Financial Systems, Inc.
Nationwide Financial
T. Rowe Price
American Trust Retirement
IPX Retirement
Pentegra Retirement Services
Mutual of America Financial Group
American Funds
Ascensus, LLC
401GO, Inc.
Principal Financial Group
Vestwell
Ameritas
CUNA Mutual Retirement Solutions
Equitable
PCS Retirement
Entrust Group, The
Touchstone Retirement Group
BPAS
Newport Group
Lincoln Financial Group
July Business Services
Schneider Downs Wealth Management Advisors, LP
Empower
Wells Fargo Advisors
Fidelity Investments
Alliance Benefit Group National
Standard, The
NWPS
Ubiquity Retirement + Savings
Corebridge Financial
Alerus Retirement and Benefits
Securian Retirement
Schwab Retirement Plan Services
J.P. Morgan Asset Management
PAi
Human Interest
Transamerica
IRALOGIX, Inc
Charles Schwab & Co.
Voya Financial Inc.
Hebets Company, The
Mutual of Omaha Retirement Services
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
John Hancock Retirement Plan Services
Slavic401k

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
BPAS
Human Interest
Newport Group
Nationwide Financial
North American KTRADE Alliance
Paychex, Inc.
Hebets Company, The
Transamerica
Charles Schwab & Co.
Principal Financial Group
Voya Financial Inc.
Mutual of America Financial Group
Pentegra Retirement Services
T. Rowe Price
Empower
John Hancock Retirement Plan Services
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Vestwell
PAi
Slavic401k
TIAA-CREF
Lincoln Financial Group
American Financial Systems, Inc.
ADP Retirement Services
American Funds
Securian Retirement
Entrust Group, The
IRALOGIX, Inc
Schwab Retirement Plan Services
Equitable
NWPS
CUNA Mutual Retirement Solutions
Fidelity Investments
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Ameritas
PCS Retirement
American Trust Retirement
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Ascensus, LLC
IPX Retirement
Ubiquity Retirement + Savings
July Business Services
Standard, The

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Touchstone Retirement Group
Slavic401k
NestEggs Retirement Plan Services, Inc.
Equitable
Ascensus, LLC
Mutual of America Financial Group
July Business Services
Schwab Retirement Plan Services
PAi
J.P. Morgan Asset Management
Alerus Retirement and Benefits
American Funds
Corebridge Financial
Nationwide Financial
Securian Retirement
Charles Schwab & Co.
North American KTRADE Alliance
ADP Retirement Services
Entrust Group, The
Empower
Standard, The
Fidelity Investments
NWPS
Schneider Downs Wealth Management Advisors, LP
Newport Group
John Hancock Retirement Plan Services
PCS Retirement
Paychex, Inc.
TIAA-CREF
Wells Fargo Advisors
American Financial Systems, Inc.
American Trust Retirement
Voya Financial Inc.
Principal Financial Group
401GO, Inc.
Pentegra Retirement Services
Vestwell
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Lincoln Financial Group
T. Rowe Price
Ubiquity Retirement + Savings
IPX Retirement
Mutual of Omaha Retirement Services
Transamerica
Human Interest
Hebets Company, The
BPAS
Alliance Benefit Group National

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Equitable
Lincoln Financial Group
Human Interest
401GO, Inc.
Mutual of Omaha Retirement Services
Slavic401k
Transamerica
Mutual of America Financial Group
T. Rowe Price
Alerus Retirement and Benefits
July Business Services
Securian Retirement
Hebets Company, The
Corebridge Financial
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Alliance Benefit Group National
Voya Financial Inc.
Charles Schwab & Co.
Pentegra Retirement Services
Entrust Group, The
NWPS
PCS Retirement
Principal Financial Group
Vestwell
American Funds
J.P. Morgan Asset Management
IRALOGIX, Inc
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Standard, The
Newport Group
IPX Retirement
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
Fidelity Investments
Ameritas
PAi
Ascensus, LLC
CUNA Mutual Retirement Solutions
BPAS
North American KTRADE Alliance
Empower
American Trust Retirement
American Financial Systems, Inc.
Wells Fargo Advisors
Nationwide Financial
Paychex, Inc.

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