Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Ubiquity Retirement + Savings
NWPS
PCS Retirement
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Paychex, Inc.
July Business Services
Mutual of Omaha Retirement Services
Ameritas
Principal Financial Group
Ascensus, LLC
J.P. Morgan Asset Management
TIAA-CREF
The Entrust Group
401GO, Inc.
Corebridge Financial
Fidelity Investments
Equitable
Lincoln Financial Group
American Funds
Transamerica
IPX Retirement
Alliance Benefit Group National
Pentegra Retirement Services
BPAS
John Hancock Retirement Plan Services
The Standard
Wells Fargo Advisors
Touchstone Retirement Group
ADP Retirement Services
American Trust Retirement
Vestwell
NestEggs Retirement Plan Services, Inc.
PAi
Securian Retirement
Slavic401k
Mutual of America Financial Group
American Financial Systems, Inc.
Newport Group
Human Interest
Schwab Retirement Plan Services
The Hebets Company
IRALOGIX, Inc
Charles Schwab & Co.
North American KTRADE Alliance
T. Rowe Price
Empower
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Slavic401k
Alliance Benefit Group National
Human Interest
American Funds
Vestwell
Schwab Retirement Plan Services
The Entrust Group
Equitable
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Empower
Principal Financial Group
The Hebets Company
July Business Services
Paychex, Inc.
Pentegra Retirement Services
The Standard
Mutual of America Financial Group
PCS Retirement
Alerus Retirement and Benefits
Transamerica
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
IPX Retirement
Fidelity Investments
Newport Group
American Trust Retirement
Wells Fargo Advisors
Touchstone Retirement Group
PAi
Charles Schwab & Co.
Lincoln Financial Group
Corebridge Financial
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Nationwide Financial
TIAA-CREF
Securian Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
American Financial Systems, Inc.
Voya Financial Inc.
BPAS
T. Rowe Price
Ameritas
401GO, Inc.
John Hancock Retirement Plan Services

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Slavic401k
NWPS
North American KTRADE Alliance
American Financial Systems, Inc.
Mutual of America Financial Group
J.P. Morgan Asset Management
Charles Schwab & Co.
Empower
Mutual of Omaha Retirement Services
American Funds
Principal Financial Group
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
PAi
Entrust Group, The
Paychex, Inc.
Transamerica
IPX Retirement
Securian Retirement
Human Interest
401GO, Inc.
Hebets Company, The
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Newport Group
BPAS
Fidelity Investments
Pentegra Retirement Services
Corebridge Financial
Ubiquity Retirement + Savings
Vestwell
July Business Services
Schneider Downs Wealth Management Advisors, LP
Equitable
Alliance Benefit Group National
American Trust Retirement
Nationwide Financial
PCS Retirement
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Ameritas
Ascensus, LLC
Lincoln Financial Group
Voya Financial Inc.
TIAA-CREF
T. Rowe Price
Standard, The
Wells Fargo Advisors

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Transamerica
Touchstone Retirement Group
Hebets Company, The
Newport Group
T. Rowe Price
American Trust Retirement
Lincoln Financial Group
IPX Retirement
TIAA-CREF
July Business Services
Alliance Benefit Group National
401GO, Inc.
American Financial Systems, Inc.
Corebridge Financial
J.P. Morgan Asset Management
Securian Retirement
John Hancock Retirement Plan Services
Human Interest
Pentegra Retirement Services
Wells Fargo Advisors
Fidelity Investments
PAi
North American KTRADE Alliance
Ameritas
Empower
Paychex, Inc.
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Vestwell
Schwab Retirement Plan Services
Slavic401k
NWPS
American Funds
Standard, The
PCS Retirement
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
ADP Retirement Services
Mutual of America Financial Group
IRALOGIX, Inc
Nationwide Financial
Voya Financial Inc.
Ascensus, LLC
CUNA Mutual Retirement Solutions
BPAS
Charles Schwab & Co.
Equitable
Mutual of Omaha Retirement Services

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Securian Retirement
Nationwide Financial
Pentegra Retirement Services
Schwab Retirement Plan Services
Mutual of America Financial Group
ADP Retirement Services
Ubiquity Retirement + Savings
NWPS
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Paychex, Inc.
July Business Services
Transamerica
BPAS
Ameritas
Hebets Company, The
American Financial Systems, Inc.
Empower
Vestwell
T. Rowe Price
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Lincoln Financial Group
PCS Retirement
Human Interest
Charles Schwab & Co.
Slavic401k
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
North American KTRADE Alliance
PAi
Equitable
Mutual of Omaha Retirement Services
American Funds
IRALOGIX, Inc
TIAA-CREF
John Hancock Retirement Plan Services
401GO, Inc.
CUNA Mutual Retirement Solutions
Corebridge Financial
Newport Group
Touchstone Retirement Group
American Trust Retirement
Standard, The
Voya Financial Inc.
Alliance Benefit Group National
IPX Retirement
Entrust Group, The
Fidelity Investments

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Paychex, Inc.
J.P. Morgan Asset Management
American Funds
PCS Retirement
Alerus Retirement and Benefits
Nationwide Financial
IRALOGIX, Inc
Principal Financial Group
Empower
John Hancock Retirement Plan Services
Slavic401k
Fidelity Investments
Human Interest
Standard, The
Securian Retirement
Ubiquity Retirement + Savings
Voya Financial Inc.
Lincoln Financial Group
TIAA-CREF
Newport Group
BPAS
July Business Services
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Pentegra Retirement Services
ADP Retirement Services
North American KTRADE Alliance
Hebets Company, The
American Trust Retirement
Touchstone Retirement Group
Corebridge Financial
Vestwell
NestEggs Retirement Plan Services, Inc.
Transamerica
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
PAi
Entrust Group, The
Alliance Benefit Group National
Equitable
IPX Retirement
Ameritas
NWPS
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
401GO, Inc.
T. Rowe Price

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Fidelity Investments
Lincoln Financial Group
TIAA-CREF
Entrust Group, The
Human Interest
Alliance Benefit Group National
401GO, Inc.
Mutual of Omaha Retirement Services
Transamerica
Ameritas
CUNA Mutual Retirement Solutions
Newport Group
Principal Financial Group
BPAS
John Hancock Retirement Plan Services
Standard, The
Vestwell
American Trust Retirement
IPX Retirement
American Financial Systems, Inc.
PAi
Paychex, Inc.
Charles Schwab & Co.
Wells Fargo Advisors
American Funds
IRALOGIX, Inc
Corebridge Financial
Slavic401k
Ascensus, LLC
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Equitable
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Pentegra Retirement Services
NWPS
Voya Financial Inc.
Securian Retirement
ADP Retirement Services
T. Rowe Price
Schwab Retirement Plan Services
Empower
Mutual of America Financial Group
July Business Services
PCS Retirement
Touchstone Retirement Group
Ubiquity Retirement + Savings

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
TIAA-CREF
Principal Financial Group
Standard, The
Corebridge Financial
Voya Financial Inc.
Empower
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
PAi
PCS Retirement
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Human Interest
Nationwide Financial
IRALOGIX, Inc
Hebets Company, The
July Business Services
Pentegra Retirement Services
T. Rowe Price
Mutual of America Financial Group
ADP Retirement Services
Transamerica
Lincoln Financial Group
NWPS
American Financial Systems, Inc.
Slavic401k
BPAS
Paychex, Inc.
Fidelity Investments
American Funds
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Vestwell
John Hancock Retirement Plan Services
Entrust Group, The
Wells Fargo Advisors
Mutual of Omaha Retirement Services
IPX Retirement
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Equitable
Alliance Benefit Group National
North American KTRADE Alliance
Newport Group
401GO, Inc.
Ascensus, LLC
Charles Schwab & Co.
Ameritas

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Alliance Benefit Group National
Hebets Company, The
Human Interest
Voya Financial Inc.
Vestwell
PAi
American Trust Retirement
Transamerica
Ascensus, LLC
Lincoln Financial Group
Entrust Group, The
Touchstone Retirement Group
July Business Services
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Fidelity Investments
J.P. Morgan Asset Management
Paychex, Inc.
Empower
John Hancock Retirement Plan Services
TIAA-CREF
Securian Retirement
T. Rowe Price
401GO, Inc.
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Slavic401k
BPAS
Nationwide Financial
Standard, The
Principal Financial Group
IPX Retirement
IRALOGIX, Inc
Newport Group
Charles Schwab & Co.
American Funds
Pentegra Retirement Services
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Ameritas
Equitable
Schwab Retirement Plan Services
ADP Retirement Services
Wells Fargo Advisors

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Newport Group
CUNA Mutual Retirement Solutions
Equitable
NWPS
Nationwide Financial
July Business Services
Alliance Benefit Group National
Vestwell
Human Interest
Lincoln Financial Group
J.P. Morgan Asset Management
American Financial Systems, Inc.
American Trust Retirement
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
PAi
Wells Fargo Advisors
BPAS
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
John Hancock Retirement Plan Services
Charles Schwab & Co.
Transamerica
Entrust Group, The
Paychex, Inc.
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Touchstone Retirement Group
Standard, The
Fidelity Investments
Ubiquity Retirement + Savings
TIAA-CREF
ADP Retirement Services
Hebets Company, The
IRALOGIX, Inc
Mutual of America Financial Group
Principal Financial Group
Schwab Retirement Plan Services
American Funds
T. Rowe Price
IPX Retirement
Ascensus, LLC
Ameritas
North American KTRADE Alliance
Securian Retirement
Empower
Slavic401k
PCS Retirement

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Alerus Retirement and Benefits
Paychex, Inc.
Nationwide Financial
North American KTRADE Alliance
Securian Retirement
Slavic401k
Ascensus, LLC
Fidelity Investments
Corebridge Financial
Newport Group
BPAS
Mutual of America Financial Group
Human Interest
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
PAi
J.P. Morgan Asset Management
ADP Retirement Services
American Trust Retirement
Charles Schwab & Co.
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Vestwell
TIAA-CREF
Ameritas
NWPS
IRALOGIX, Inc
Lincoln Financial Group
Principal Financial Group
PCS Retirement
Entrust Group, The
401GO, Inc.
Equitable
Mutual of Omaha Retirement Services
Pentegra Retirement Services
T. Rowe Price
July Business Services
Ubiquity Retirement + Savings
Standard, The
Alliance Benefit Group National
Wells Fargo Advisors
Schwab Retirement Plan Services
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
Empower
IPX Retirement
American Financial Systems, Inc.
Transamerica
John Hancock Retirement Plan Services

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
BPAS
Pentegra Retirement Services
Equitable
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Principal Financial Group
Securian Retirement
Fidelity Investments
Transamerica
Human Interest
Schwab Retirement Plan Services
American Funds
Charles Schwab & Co.
American Trust Retirement
PAi
Voya Financial Inc.
Mutual of America Financial Group
Wells Fargo Advisors
North American KTRADE Alliance
IPX Retirement
CUNA Mutual Retirement Solutions
NWPS
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Empower
Ascensus, LLC
Standard, The
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Paychex, Inc.
Vestwell
PCS Retirement
Lincoln Financial Group
Alerus Retirement and Benefits
Alliance Benefit Group National
ADP Retirement Services
Ameritas
July Business Services
Touchstone Retirement Group
401GO, Inc.
Newport Group
IRALOGIX, Inc
TIAA-CREF
John Hancock Retirement Plan Services
Corebridge Financial
Nationwide Financial
Slavic401k
Hebets Company, The

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
North American KTRADE Alliance
PCS Retirement
IPX Retirement
Ascensus, LLC
Charles Schwab & Co.
American Financial Systems, Inc.
Hebets Company, The
Nationwide Financial
Pentegra Retirement Services
NWPS
Lincoln Financial Group
Mutual of Omaha Retirement Services
T. Rowe Price
Vestwell
Empower
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Wells Fargo Advisors
Ubiquity Retirement + Savings
Voya Financial Inc.
Touchstone Retirement Group
Human Interest
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Ameritas
Principal Financial Group
TIAA-CREF
Slavic401k
Newport Group
CUNA Mutual Retirement Solutions
BPAS
Equitable
Standard, The
Securian Retirement
Fidelity Investments
Transamerica
July Business Services
Corebridge Financial
401GO, Inc.
Alliance Benefit Group National
PAi
American Funds
Entrust Group, The
IRALOGIX, Inc
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Mutual of America Financial Group

T