Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

Question Title

2. CRD Number (if none, just put 000) (Required.)

Question Title

3. What is/are your target markets (check all that apply)? (Required.)

Question Title

4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Voya Financial Inc.
Securian Retirement
Vestwell
Fidelity Investments
Touchstone Retirement Group
Lincoln Financial Group
Equitable
The Standard
Pentegra Retirement Services
American Funds
BPAS
Ubiquity Retirement + Savings
July Business Services
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Ascensus, LLC
Wells Fargo Advisors
Schwab Retirement Plan Services
T. Rowe Price
The Hebets Company
401GO, Inc.
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
PCS Retirement
Human Interest
John Hancock Retirement Plan Services
IPX Retirement
PAi
Corebridge Financial
NWPS
Alliance Benefit Group National
Newport Group
Alerus Retirement and Benefits
Charles Schwab & Co.
TIAA-CREF
J.P. Morgan Asset Management
ADP Retirement Services
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Transamerica
Slavic401k
American Trust Retirement
Empower
Nationwide Financial
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Paychex, Inc.
The Entrust Group

Question Title

5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Vestwell
American Financial Systems, Inc.
401GO, Inc.
Ascensus, LLC
IRALOGIX, Inc
Securian Retirement
BPAS
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
IPX Retirement
Ameritas
Mutual of Omaha Retirement Services
Transamerica
The Standard
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
NWPS
Newport Group
Equitable
American Trust Retirement
Slavic401k
PCS Retirement
ADP Retirement Services
Human Interest
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
J.P. Morgan Asset Management
Touchstone Retirement Group
Nationwide Financial
Fidelity Investments
American Funds
Ubiquity Retirement + Savings
North American KTRADE Alliance
PAi
Alerus Retirement and Benefits
Principal Financial Group
Lincoln Financial Group
The Hebets Company
Paychex, Inc.
T. Rowe Price
Empower
Voya Financial Inc.
Wells Fargo Advisors
July Business Services
Alliance Benefit Group National
The Entrust Group
Schwab Retirement Plan Services
Mutual of America Financial Group

Question Title

6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
North American KTRADE Alliance
401GO, Inc.
Human Interest
J.P. Morgan Asset Management
Pentegra Retirement Services
Voya Financial Inc.
Touchstone Retirement Group
T. Rowe Price
American Funds
Alerus Retirement and Benefits
Nationwide Financial
Newport Group
Mutual of America Financial Group
Ascensus, LLC
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Paychex, Inc.
ADP Retirement Services
Lincoln Financial Group
Corebridge Financial
Ameritas
American Trust Retirement
Slavic401k
Securian Retirement
Hebets Company, The
Charles Schwab & Co.
Fidelity Investments
American Financial Systems, Inc.
Alliance Benefit Group National
Transamerica
Equitable
Entrust Group, The
Wells Fargo Advisors
Ubiquity Retirement + Savings
IPX Retirement
Schwab Retirement Plan Services
TIAA-CREF
CUNA Mutual Retirement Solutions
Empower
PCS Retirement
PAi
Standard, The
Vestwell
IRALOGIX, Inc
July Business Services
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
BPAS

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
BPAS
Alerus Retirement and Benefits
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Mutual of America Financial Group
Human Interest
TIAA-CREF
Newport Group
Mutual of Omaha Retirement Services
Pentegra Retirement Services
North American KTRADE Alliance
American Funds
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Fidelity Investments
Ameritas
Lincoln Financial Group
Principal Financial Group
Equitable
Vestwell
American Trust Retirement
IRALOGIX, Inc
John Hancock Retirement Plan Services
Transamerica
Nationwide Financial
401GO, Inc.
Ubiquity Retirement + Savings
Slavic401k
Wells Fargo Advisors
PAi
T. Rowe Price
IPX Retirement
Paychex, Inc.
ADP Retirement Services
Ascensus, LLC
Charles Schwab & Co.
Schwab Retirement Plan Services
American Financial Systems, Inc.
July Business Services
J.P. Morgan Asset Management
Voya Financial Inc.
Alliance Benefit Group National
Corebridge Financial
NWPS
Entrust Group, The
Securian Retirement
Empower

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
CUNA Mutual Retirement Solutions
ADP Retirement Services
Charles Schwab & Co.
T. Rowe Price
TIAA-CREF
PCS Retirement
Paychex, Inc.
American Funds
Pentegra Retirement Services
Corebridge Financial
IRALOGIX, Inc
Mutual of America Financial Group
Human Interest
Newport Group
Touchstone Retirement Group
John Hancock Retirement Plan Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Ameritas
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
401GO, Inc.
Vestwell
BPAS
PAi
American Trust Retirement
Wells Fargo Advisors
Schwab Retirement Plan Services
Alliance Benefit Group National
Ubiquity Retirement + Savings
Ascensus, LLC
Standard, The
J.P. Morgan Asset Management
American Financial Systems, Inc.
Fidelity Investments
Securian Retirement
Equitable
July Business Services
NWPS
Hebets Company, The
Slavic401k
Entrust Group, The
IPX Retirement
Voya Financial Inc.
Lincoln Financial Group
Empower
North American KTRADE Alliance
Transamerica

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Human Interest
John Hancock Retirement Plan Services
IRALOGIX, Inc
PAi
Wells Fargo Advisors
PCS Retirement
Vestwell
American Financial Systems, Inc.
American Funds
Fidelity Investments
401GO, Inc.
Pentegra Retirement Services
Mutual of America Financial Group
ADP Retirement Services
Newport Group
J.P. Morgan Asset Management
Equitable
Corebridge Financial
Touchstone Retirement Group
Hebets Company, The
Voya Financial Inc.
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Transamerica
Paychex, Inc.
Mutual of Omaha Retirement Services
NWPS
North American KTRADE Alliance
Slavic401k
Lincoln Financial Group
July Business Services
TIAA-CREF
T. Rowe Price
Principal Financial Group
American Trust Retirement
Empower
Standard, The
BPAS
Alliance Benefit Group National
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Ameritas
Securian Retirement
Ascensus, LLC
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Entrust Group, The

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Entrust Group, The
Pentegra Retirement Services
Paychex, Inc.
Vestwell
Principal Financial Group
Equitable
Slavic401k
Schwab Retirement Plan Services
Alliance Benefit Group National
Voya Financial Inc.
Securian Retirement
T. Rowe Price
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
401GO, Inc.
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Standard, The
July Business Services
Human Interest
Mutual of America Financial Group
Empower
Lincoln Financial Group
Hebets Company, The
TIAA-CREF
Transamerica
Newport Group
American Funds
American Financial Systems, Inc.
ADP Retirement Services
John Hancock Retirement Plan Services
BPAS
Ameritas
North American KTRADE Alliance
IPX Retirement
Fidelity Investments
NWPS
PAi
American Trust Retirement
IRALOGIX, Inc
Corebridge Financial
J.P. Morgan Asset Management
Wells Fargo Advisors
Alerus Retirement and Benefits

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Standard, The
Newport Group
Pentegra Retirement Services
Mutual of America Financial Group
ADP Retirement Services
American Funds
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Equitable
Empower
Nationwide Financial
Touchstone Retirement Group
Hebets Company, The
Vestwell
Voya Financial Inc.
401GO, Inc.
IRALOGIX, Inc
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Entrust Group, The
Ameritas
Mutual of Omaha Retirement Services
Securian Retirement
TIAA-CREF
NWPS
PAi
IPX Retirement
American Trust Retirement
Wells Fargo Advisors
Ubiquity Retirement + Savings
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Ascensus, LLC
Principal Financial Group
American Financial Systems, Inc.
Transamerica
Fidelity Investments
Slavic401k
BPAS
PCS Retirement
T. Rowe Price
Paychex, Inc.
Lincoln Financial Group
July Business Services
John Hancock Retirement Plan Services
North American KTRADE Alliance
Corebridge Financial

Question Title

12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
American Trust Retirement
Ascensus, LLC
Entrust Group, The
Ubiquity Retirement + Savings
TIAA-CREF
John Hancock Retirement Plan Services
North American KTRADE Alliance
IPX Retirement
ADP Retirement Services
Vestwell
Empower
Human Interest
Voya Financial Inc.
Mutual of Omaha Retirement Services
PAi
401GO, Inc.
Transamerica
Nationwide Financial
Ameritas
American Funds
Paychex, Inc.
Principal Financial Group
IRALOGIX, Inc
Hebets Company, The
July Business Services
Schwab Retirement Plan Services
Corebridge Financial
T. Rowe Price
Mutual of America Financial Group
Equitable
Lincoln Financial Group
Slavic401k
NestEggs Retirement Plan Services, Inc.
Standard, The
Pentegra Retirement Services
Wells Fargo Advisors
American Financial Systems, Inc.
Newport Group
J.P. Morgan Asset Management
Fidelity Investments
NWPS
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Securian Retirement
Charles Schwab & Co.
PCS Retirement
Alerus Retirement and Benefits

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
American Financial Systems, Inc.
Vestwell
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Equitable
John Hancock Retirement Plan Services
PAi
Mutual of America Financial Group
Transamerica
Empower
CUNA Mutual Retirement Solutions
Human Interest
North American KTRADE Alliance
Slavic401k
IRALOGIX, Inc
Corebridge Financial
Charles Schwab & Co.
Lincoln Financial Group
Voya Financial Inc.
Entrust Group, The
Hebets Company, The
July Business Services
Ubiquity Retirement + Savings
IPX Retirement
TIAA-CREF
J.P. Morgan Asset Management
Ascensus, LLC
Securian Retirement
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Ameritas
Fidelity Investments
Nationwide Financial
ADP Retirement Services
Alliance Benefit Group National
Pentegra Retirement Services
BPAS
Touchstone Retirement Group
Standard, The
American Funds
Schwab Retirement Plan Services
PCS Retirement
NWPS
401GO, Inc.
Alerus Retirement and Benefits
T. Rowe Price
Newport Group

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Nationwide Financial
Wells Fargo Advisors
North American KTRADE Alliance
Standard, The
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Transamerica
ADP Retirement Services
Equitable
Empower
John Hancock Retirement Plan Services
Alliance Benefit Group National
American Financial Systems, Inc.
Vestwell
BPAS
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Human Interest
Entrust Group, The
Ameritas
Principal Financial Group
Touchstone Retirement Group
PAi
Newport Group
T. Rowe Price
Slavic401k
Corebridge Financial
Voya Financial Inc.
NWPS
Mutual of Omaha Retirement Services
401GO, Inc.
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
July Business Services
American Funds
Pentegra Retirement Services
TIAA-CREF
J.P. Morgan Asset Management
IRALOGIX, Inc
Hebets Company, The
American Trust Retirement
Mutual of America Financial Group
Paychex, Inc.
Alerus Retirement and Benefits
IPX Retirement
PCS Retirement
Fidelity Investments
Charles Schwab & Co.

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
401GO, Inc.
Ameritas
Fidelity Investments
BPAS
J.P. Morgan Asset Management
IPX Retirement
Vestwell
Securian Retirement
John Hancock Retirement Plan Services
Slavic401k
Standard, The
ADP Retirement Services
American Trust Retirement
Empower
Voya Financial Inc.
Paychex, Inc.
Mutual of America Financial Group
Ascensus, LLC
American Funds
Human Interest
TIAA-CREF
Touchstone Retirement Group
Charles Schwab & Co.
Lincoln Financial Group
Principal Financial Group
Nationwide Financial
Schwab Retirement Plan Services
Corebridge Financial
PCS Retirement
Entrust Group, The
Ubiquity Retirement + Savings
NWPS
North American KTRADE Alliance
Alliance Benefit Group National
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
July Business Services
Transamerica
Pentegra Retirement Services
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Hebets Company, The
American Financial Systems, Inc.
PAi
Equitable
Wells Fargo Advisors
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Ameritas
Mutual of Omaha Retirement Services
Entrust Group, The
July Business Services
Nationwide Financial
Wells Fargo Advisors
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Voya Financial Inc.
BPAS
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Ascensus, LLC
Schwab Retirement Plan Services
Fidelity Investments
Hebets Company, The
Alerus Retirement and Benefits
American Funds
Corebridge Financial
Pentegra Retirement Services
John Hancock Retirement Plan Services
Standard, The
PAi
Paychex, Inc.
Mutual of America Financial Group
NWPS
IPX Retirement
IRALOGIX, Inc
Newport Group
Equitable
American Financial Systems, Inc.
American Trust Retirement
401GO, Inc.
Ubiquity Retirement + Savings
T. Rowe Price
NestEggs Retirement Plan Services, Inc.
Empower
Alliance Benefit Group National
Human Interest
TIAA-CREF
ADP Retirement Services
Securian Retirement
J.P. Morgan Asset Management
Transamerica
Slavic401k
Principal Financial Group
Lincoln Financial Group
PCS Retirement

T