Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
TIAA-CREF
American Funds
Vestwell
The Hebets Company
J.P. Morgan Asset Management
July Business Services
Schwab Retirement Plan Services
Principal Financial Group
Nationwide Financial
Ascensus, LLC
T. Rowe Price
IRALOGIX, Inc
The Entrust Group
NestEggs Retirement Plan Services, Inc.
PCS Retirement
PAi
Wells Fargo Advisors
Lincoln Financial Group
IPX Retirement
BPAS
John Hancock Retirement Plan Services
Paychex, Inc.
The Standard
Corebridge Financial
Pentegra Retirement Services
American Financial Systems, Inc.
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
ADP Retirement Services
Touchstone Retirement Group
Transamerica
Empower
Mutual of America Financial Group
American Trust Retirement
401GO, Inc.
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Ameritas
Voya Financial Inc.
Ubiquity Retirement + Savings
Securian Retirement
Human Interest
Alerus Retirement and Benefits
Alliance Benefit Group National
Mutual of Omaha Retirement Services
Newport Group
Equitable
NWPS
Charles Schwab & Co.

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Lincoln Financial Group
American Funds
Securian Retirement
Fidelity Investments
Transamerica
North American KTRADE Alliance
T. Rowe Price
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Equitable
ADP Retirement Services
Voya Financial Inc.
IPX Retirement
The Hebets Company
J.P. Morgan Asset Management
401GO, Inc.
American Financial Systems, Inc.
Paychex, Inc.
IRALOGIX, Inc
Ameritas
Nationwide Financial
Empower
Newport Group
The Entrust Group
Mutual of America Financial Group
Principal Financial Group
The Standard
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Vestwell
NWPS
Ascensus, LLC
Human Interest
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
July Business Services
Wells Fargo Advisors
American Trust Retirement
Corebridge Financial
John Hancock Retirement Plan Services
PAi
Charles Schwab & Co.
TIAA-CREF
Ubiquity Retirement + Savings
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
BPAS
PCS Retirement

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Paychex, Inc.
IPX Retirement
Mutual of America Financial Group
IRALOGIX, Inc
Pentegra Retirement Services
Ubiquity Retirement + Savings
Nationwide Financial
PCS Retirement
Transamerica
Slavic401k
Charles Schwab & Co.
NWPS
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
401GO, Inc.
Hebets Company, The
American Financial Systems, Inc.
Human Interest
CUNA Mutual Retirement Solutions
Ascensus, LLC
Newport Group
Principal Financial Group
Empower
Alerus Retirement and Benefits
BPAS
Vestwell
PAi
American Funds
North American KTRADE Alliance
Standard, The
John Hancock Retirement Plan Services
July Business Services
Touchstone Retirement Group
Alliance Benefit Group National
Equitable
Ameritas
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Lincoln Financial Group
Schwab Retirement Plan Services
Securian Retirement
Voya Financial Inc.
Mutual of Omaha Retirement Services
Wells Fargo Advisors
ADP Retirement Services
T. Rowe Price
Fidelity Investments
Entrust Group, The

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Mutual of Omaha Retirement Services
T. Rowe Price
J.P. Morgan Asset Management
Empower
American Financial Systems, Inc.
401GO, Inc.
Securian Retirement
Transamerica
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Hebets Company, The
Pentegra Retirement Services
Schwab Retirement Plan Services
Fidelity Investments
Ascensus, LLC
CUNA Mutual Retirement Solutions
Equitable
BPAS
IRALOGIX, Inc
Paychex, Inc.
ADP Retirement Services
Vestwell
NWPS
Corebridge Financial
Mutual of America Financial Group
American Trust Retirement
Principal Financial Group
TIAA-CREF
John Hancock Retirement Plan Services
Nationwide Financial
Touchstone Retirement Group
North American KTRADE Alliance
Voya Financial Inc.
Wells Fargo Advisors
Charles Schwab & Co.
Standard, The
Lincoln Financial Group
PAi
Alerus Retirement and Benefits
American Funds
Entrust Group, The
Human Interest
Newport Group
Alliance Benefit Group National
July Business Services
Ameritas
Slavic401k
Schneider Downs Wealth Management Advisors, LP

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Transamerica
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
July Business Services
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
NWPS
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Ubiquity Retirement + Savings
ADP Retirement Services
American Trust Retirement
J.P. Morgan Asset Management
Corebridge Financial
Wells Fargo Advisors
Newport Group
American Funds
Vestwell
Mutual of America Financial Group
401GO, Inc.
North American KTRADE Alliance
Ameritas
Entrust Group, The
Schwab Retirement Plan Services
Charles Schwab & Co.
Pentegra Retirement Services
Equitable
Slavic401k
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Hebets Company, The
IPX Retirement
Empower
PCS Retirement
Principal Financial Group
Mutual of Omaha Retirement Services
BPAS
Human Interest
Fidelity Investments
Standard, The
Lincoln Financial Group
PAi
American Financial Systems, Inc.
TIAA-CREF
Ascensus, LLC
Paychex, Inc.
T. Rowe Price
Nationwide Financial

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Entrust Group, The
Wells Fargo Advisors
Slavic401k
Equitable
T. Rowe Price
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
ADP Retirement Services
IPX Retirement
IRALOGIX, Inc
Human Interest
Lincoln Financial Group
Ameritas
Empower
Corebridge Financial
Ubiquity Retirement + Savings
American Funds
Principal Financial Group
BPAS
Ascensus, LLC
PAi
Hebets Company, The
PCS Retirement
Securian Retirement
July Business Services
Fidelity Investments
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Nationwide Financial
American Financial Systems, Inc.
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Transamerica
Alliance Benefit Group National
Standard, The
Newport Group
Mutual of America Financial Group
Voya Financial Inc.
Paychex, Inc.
American Trust Retirement
NWPS
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
John Hancock Retirement Plan Services
401GO, Inc.
Vestwell

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
J.P. Morgan Asset Management
Charles Schwab & Co.
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Vestwell
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Fidelity Investments
July Business Services
Ubiquity Retirement + Savings
IRALOGIX, Inc
North American KTRADE Alliance
Ascensus, LLC
Ameritas
NWPS
Principal Financial Group
Mutual of America Financial Group
American Trust Retirement
John Hancock Retirement Plan Services
PCS Retirement
Newport Group
Transamerica
Human Interest
PAi
T. Rowe Price
Entrust Group, The
Lincoln Financial Group
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Standard, The
IPX Retirement
Paychex, Inc.
Securian Retirement
Alerus Retirement and Benefits
Hebets Company, The
American Funds
401GO, Inc.
Equitable
BPAS
Corebridge Financial
Voya Financial Inc.
Pentegra Retirement Services
Touchstone Retirement Group
Slavic401k
TIAA-CREF
ADP Retirement Services
American Financial Systems, Inc.

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
North American KTRADE Alliance
Standard, The
Alliance Benefit Group National
Wells Fargo Advisors
Touchstone Retirement Group
Paychex, Inc.
Securian Retirement
J.P. Morgan Asset Management
Lincoln Financial Group
401GO, Inc.
Voya Financial Inc.
PAi
T. Rowe Price
Vestwell
Entrust Group, The
Charles Schwab & Co.
PCS Retirement
ADP Retirement Services
Equitable
TIAA-CREF
IPX Retirement
Newport Group
Ascensus, LLC
July Business Services
Mutual of America Financial Group
Slavic401k
Ameritas
John Hancock Retirement Plan Services
Empower
Hebets Company, The
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
American Funds
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
Human Interest
American Financial Systems, Inc.
Fidelity Investments
NWPS
Principal Financial Group
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Nationwide Financial
Corebridge Financial
BPAS
Pentegra Retirement Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Touchstone Retirement Group
Mutual of America Financial Group
IPX Retirement
Hebets Company, The
TIAA-CREF
July Business Services
Corebridge Financial
Equitable
Charles Schwab & Co.
John Hancock Retirement Plan Services
Vestwell
Entrust Group, The
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Ascensus, LLC
Principal Financial Group
PCS Retirement
NestEggs Retirement Plan Services, Inc.
Transamerica
PAi
Slavic401k
T. Rowe Price
Alliance Benefit Group National
ADP Retirement Services
Mutual of Omaha Retirement Services
BPAS
NWPS
Schwab Retirement Plan Services
Ameritas
American Financial Systems, Inc.
Nationwide Financial
Human Interest
North American KTRADE Alliance
American Trust Retirement
Alerus Retirement and Benefits
Standard, The
American Funds
Lincoln Financial Group
Wells Fargo Advisors
401GO, Inc.
Empower
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Newport Group
Voya Financial Inc.
Fidelity Investments
IRALOGIX, Inc
Paychex, Inc.
J.P. Morgan Asset Management

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Alliance Benefit Group National
PAi
Charles Schwab & Co.
T. Rowe Price
Corebridge Financial
Wells Fargo Advisors
Slavic401k
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Empower
PCS Retirement
Newport Group
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
TIAA-CREF
Principal Financial Group
North American KTRADE Alliance
Alerus Retirement and Benefits
Standard, The
Pentegra Retirement Services
BPAS
Paychex, Inc.
Ascensus, LLC
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
ADP Retirement Services
July Business Services
Entrust Group, The
Mutual of Omaha Retirement Services
Lincoln Financial Group
Securian Retirement
Mutual of America Financial Group
American Trust Retirement
401GO, Inc.
NWPS
IPX Retirement
Equitable
Ameritas
Fidelity Investments
CUNA Mutual Retirement Solutions
Human Interest
J.P. Morgan Asset Management
Transamerica
John Hancock Retirement Plan Services
IRALOGIX, Inc
American Financial Systems, Inc.
Nationwide Financial
Vestwell
American Funds

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Entrust Group, The
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Hebets Company, The
Equitable
Ameritas
T. Rowe Price
401GO, Inc.
Pentegra Retirement Services
American Funds
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Mutual of America Financial Group
Nationwide Financial
Slavic401k
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
ADP Retirement Services
Ascensus, LLC
Human Interest
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Corebridge Financial
Standard, The
Voya Financial Inc.
American Trust Retirement
Wells Fargo Advisors
Alliance Benefit Group National
Schwab Retirement Plan Services
Lincoln Financial Group
Vestwell
Alerus Retirement and Benefits
Securian Retirement
Newport Group
July Business Services
Charles Schwab & Co.
BPAS
Transamerica
Empower
PCS Retirement
NWPS
North American KTRADE Alliance
Fidelity Investments
PAi
IPX Retirement
TIAA-CREF
Ubiquity Retirement + Savings
Touchstone Retirement Group
Principal Financial Group

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Newport Group
Equitable
American Trust Retirement
Entrust Group, The
Mutual of America Financial Group
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Ameritas
Touchstone Retirement Group
Nationwide Financial
Alliance Benefit Group National
Ascensus, LLC
Human Interest
Transamerica
Wells Fargo Advisors
Charles Schwab & Co.
J.P. Morgan Asset Management
North American KTRADE Alliance
Vestwell
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Paychex, Inc.
NWPS
CUNA Mutual Retirement Solutions
Fidelity Investments
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
July Business Services
TIAA-CREF
IRALOGIX, Inc
PAi
Pentegra Retirement Services
Lincoln Financial Group
Standard, The
American Funds
American Financial Systems, Inc.
Voya Financial Inc.
Hebets Company, The
IPX Retirement
BPAS
PCS Retirement
ADP Retirement Services
Slavic401k
Mutual of Omaha Retirement Services
Principal Financial Group
401GO, Inc.
Empower

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Ascensus, LLC
Ameritas
John Hancock Retirement Plan Services
Transamerica
Ubiquity Retirement + Savings
IPX Retirement
Alliance Benefit Group National
Principal Financial Group
Mutual of America Financial Group
Vestwell
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
J.P. Morgan Asset Management
Pentegra Retirement Services
Equitable
Mutual of Omaha Retirement Services
Slavic401k
American Trust Retirement
Empower
NWPS
Wells Fargo Advisors
Touchstone Retirement Group
North American KTRADE Alliance
Newport Group
T. Rowe Price
Fidelity Investments
July Business Services
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Paychex, Inc.
TIAA-CREF
401GO, Inc.
Voya Financial Inc.
Securian Retirement
Standard, The
Lincoln Financial Group
ADP Retirement Services
Hebets Company, The
American Funds
Corebridge Financial
BPAS
PAi
IRALOGIX, Inc
Nationwide Financial
American Financial Systems, Inc.
Schwab Retirement Plan Services
PCS Retirement
Schneider Downs Wealth Management Advisors, LP

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