Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
Lincoln Financial Group
Principal Financial Group
John Hancock Retirement Plan Services
ADP Retirement Services
Wells Fargo Advisors
Paychex, Inc.
BPAS
The Entrust Group
Touchstone Retirement Group
Newport Group
TIAA-CREF
July Business Services
Fidelity Investments
Ascensus, LLC
Nationwide Financial
IPX Retirement
Alliance Benefit Group National
North American KTRADE Alliance
Schwab Retirement Plan Services
Empower
NWPS
Human Interest
Voya Financial Inc.
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
PAi
Corebridge Financial
Slavic401k
Ameritas
NestEggs Retirement Plan Services, Inc.
PCS Retirement
T. Rowe Price
Charles Schwab & Co.
J.P. Morgan Asset Management
Equitable
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
The Hebets Company
Alerus Retirement and Benefits
Pentegra Retirement Services
American Financial Systems, Inc.
Vestwell
Mutual of America Financial Group
The Standard
Ubiquity Retirement + Savings
Transamerica
Securian Retirement
American Funds
Mutual of Omaha Retirement Services

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Equitable
Empower
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
ADP Retirement Services
Lincoln Financial Group
American Financial Systems, Inc.
The Hebets Company
Mutual of Omaha Retirement Services
Ascensus, LLC
The Entrust Group
Corebridge Financial
American Trust Retirement
IPX Retirement
Wells Fargo Advisors
Fidelity Investments
Pentegra Retirement Services
Charles Schwab & Co.
The Standard
North American KTRADE Alliance
Paychex, Inc.
IRALOGIX, Inc
Touchstone Retirement Group
Alerus Retirement and Benefits
Human Interest
Ameritas
BPAS
Mutual of America Financial Group
T. Rowe Price
July Business Services
Securian Retirement
Principal Financial Group
PAi
Voya Financial Inc.
American Funds
Schneider Downs Wealth Management Advisors, LP
NWPS
Vestwell
Alliance Benefit Group National
Transamerica
Nationwide Financial
Schwab Retirement Plan Services
PCS Retirement
John Hancock Retirement Plan Services
Slavic401k
401GO, Inc.
Newport Group
CUNA Mutual Retirement Solutions

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
Lincoln Financial Group
IPX Retirement
Paychex, Inc.
T. Rowe Price
Principal Financial Group
John Hancock Retirement Plan Services
Pentegra Retirement Services
IRALOGIX, Inc
Charles Schwab & Co.
Voya Financial Inc.
Transamerica
Slavic401k
North American KTRADE Alliance
Alerus Retirement and Benefits
Hebets Company, The
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
Ascensus, LLC
Wells Fargo Advisors
Newport Group
Standard, The
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
BPAS
Human Interest
Vestwell
401GO, Inc.
Touchstone Retirement Group
Alliance Benefit Group National
Ubiquity Retirement + Savings
J.P. Morgan Asset Management
Equitable
Mutual of America Financial Group
Nationwide Financial
Ameritas
Fidelity Investments
American Funds
CUNA Mutual Retirement Solutions
Securian Retirement
TIAA-CREF
July Business Services
Schwab Retirement Plan Services
Empower
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Corebridge Financial
PAi
NWPS

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Lincoln Financial Group
Mutual of America Financial Group
Newport Group
Alerus Retirement and Benefits
PCS Retirement
Principal Financial Group
J.P. Morgan Asset Management
Charles Schwab & Co.
BPAS
Slavic401k
Voya Financial Inc.
Equitable
Ameritas
NWPS
IRALOGIX, Inc
Human Interest
Empower
John Hancock Retirement Plan Services
T. Rowe Price
Transamerica
Hebets Company, The
CUNA Mutual Retirement Solutions
ADP Retirement Services
IPX Retirement
Paychex, Inc.
Entrust Group, The
American Financial Systems, Inc.
TIAA-CREF
Ascensus, LLC
Nationwide Financial
Vestwell
Alliance Benefit Group National
Ubiquity Retirement + Savings
Wells Fargo Advisors
Standard, The
NestEggs Retirement Plan Services, Inc.
PAi
401GO, Inc.
Mutual of Omaha Retirement Services
Corebridge Financial
American Funds
Schwab Retirement Plan Services
American Trust Retirement
Pentegra Retirement Services
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
July Business Services
North American KTRADE Alliance

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Corebridge Financial
ADP Retirement Services
PAi
American Trust Retirement
Ameritas
Mutual of America Financial Group
Fidelity Investments
Wells Fargo Advisors
Entrust Group, The
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Voya Financial Inc.
Charles Schwab & Co.
Principal Financial Group
Lincoln Financial Group
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
IRALOGIX, Inc
Empower
July Business Services
Hebets Company, The
Slavic401k
T. Rowe Price
John Hancock Retirement Plan Services
American Financial Systems, Inc.
IPX Retirement
Vestwell
TIAA-CREF
Human Interest
PCS Retirement
Equitable
Transamerica
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Nationwide Financial
NWPS
North American KTRADE Alliance
BPAS
401GO, Inc.
Securian Retirement
Standard, The
Ubiquity Retirement + Savings
Touchstone Retirement Group
Schwab Retirement Plan Services
Paychex, Inc.
Alliance Benefit Group National
American Funds

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
PCS Retirement
Vestwell
Securian Retirement
Wells Fargo Advisors
Lincoln Financial Group
401GO, Inc.
Empower
July Business Services
Pentegra Retirement Services
Corebridge Financial
Entrust Group, The
Standard, The
Ameritas
Equitable
Voya Financial Inc.
Schwab Retirement Plan Services
T. Rowe Price
Human Interest
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Principal Financial Group
Fidelity Investments
Transamerica
American Trust Retirement
American Funds
ADP Retirement Services
American Financial Systems, Inc.
Ascensus, LLC
IRALOGIX, Inc
Nationwide Financial
IPX Retirement
NWPS
Mutual of America Financial Group
Hebets Company, The
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
PAi
North American KTRADE Alliance
Paychex, Inc.
Charles Schwab & Co.
Newport Group
Ubiquity Retirement + Savings
BPAS
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
TIAA-CREF
Alerus Retirement and Benefits

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Newport Group
Transamerica
TIAA-CREF
Ascensus, LLC
J.P. Morgan Asset Management
Nationwide Financial
PAi
PCS Retirement
Alliance Benefit Group National
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Mutual of America Financial Group
NWPS
CUNA Mutual Retirement Solutions
BPAS
T. Rowe Price
Touchstone Retirement Group
401GO, Inc.
Wells Fargo Advisors
Fidelity Investments
ADP Retirement Services
Pentegra Retirement Services
Lincoln Financial Group
Vestwell
American Funds
Equitable
Alerus Retirement and Benefits
IRALOGIX, Inc
Corebridge Financial
Ameritas
Principal Financial Group
Paychex, Inc.
July Business Services
Ubiquity Retirement + Savings
Hebets Company, The
Voya Financial Inc.
Empower
NestEggs Retirement Plan Services, Inc.
Slavic401k
Securian Retirement
IPX Retirement
Standard, The
American Trust Retirement
Entrust Group, The
Schwab Retirement Plan Services
Charles Schwab & Co.
Human Interest

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Empower
NestEggs Retirement Plan Services, Inc.
Transamerica
Schwab Retirement Plan Services
American Trust Retirement
Mutual of Omaha Retirement Services
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Hebets Company, The
Entrust Group, The
July Business Services
Wells Fargo Advisors
John Hancock Retirement Plan Services
Nationwide Financial
Ameritas
IRALOGIX, Inc
Corebridge Financial
J.P. Morgan Asset Management
TIAA-CREF
Lincoln Financial Group
Securian Retirement
PAi
Principal Financial Group
NWPS
Voya Financial Inc.
American Financial Systems, Inc.
Slavic401k
Paychex, Inc.
Fidelity Investments
IPX Retirement
Charles Schwab & Co.
Pentegra Retirement Services
Vestwell
Newport Group
T. Rowe Price
Standard, The
401GO, Inc.
American Funds
Alerus Retirement and Benefits
Equitable
Ascensus, LLC
Human Interest
North American KTRADE Alliance
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
BPAS
ADP Retirement Services
Mutual of America Financial Group

Question Title

12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
BPAS
Corebridge Financial
Schwab Retirement Plan Services
Securian Retirement
Newport Group
Charles Schwab & Co.
Hebets Company, The
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Alliance Benefit Group National
Nationwide Financial
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
American Funds
Equitable
American Financial Systems, Inc.
July Business Services
Pentegra Retirement Services
Mutual of Omaha Retirement Services
T. Rowe Price
Human Interest
Voya Financial Inc.
Transamerica
Vestwell
Mutual of America Financial Group
Entrust Group, The
Standard, The
North American KTRADE Alliance
Principal Financial Group
Ascensus, LLC
TIAA-CREF
Paychex, Inc.
401GO, Inc.
Slavic401k
Ameritas
IPX Retirement
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Wells Fargo Advisors
ADP Retirement Services
PAi
Lincoln Financial Group
Touchstone Retirement Group
PCS Retirement
Empower
NWPS
Fidelity Investments
NestEggs Retirement Plan Services, Inc.

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
PAi
Paychex, Inc.
Hebets Company, The
Mutual of America Financial Group
Standard, The
Corebridge Financial
Transamerica
NWPS
Nationwide Financial
Fidelity Investments
CUNA Mutual Retirement Solutions
July Business Services
Ubiquity Retirement + Savings
Entrust Group, The
Principal Financial Group
BPAS
Pentegra Retirement Services
North American KTRADE Alliance
Human Interest
PCS Retirement
Voya Financial Inc.
American Trust Retirement
ADP Retirement Services
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Empower
American Financial Systems, Inc.
Schwab Retirement Plan Services
Lincoln Financial Group
IPX Retirement
Vestwell
Securian Retirement
401GO, Inc.
Equitable
Alliance Benefit Group National
Ascensus, LLC
IRALOGIX, Inc
Alerus Retirement and Benefits
Wells Fargo Advisors
Slavic401k
Charles Schwab & Co.
Newport Group
NestEggs Retirement Plan Services, Inc.
Ameritas
T. Rowe Price
American Funds
TIAA-CREF
John Hancock Retirement Plan Services

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
401GO, Inc.
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
Ascensus, LLC
Hebets Company, The
American Funds
Corebridge Financial
Empower
Slavic401k
Ameritas
IRALOGIX, Inc
BPAS
Pentegra Retirement Services
Fidelity Investments
Standard, The
TIAA-CREF
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Securian Retirement
Vestwell
Principal Financial Group
IPX Retirement
Charles Schwab & Co.
PAi
Entrust Group, The
North American KTRADE Alliance
Lincoln Financial Group
NWPS
American Trust Retirement
Schwab Retirement Plan Services
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
ADP Retirement Services
Voya Financial Inc.
Transamerica
July Business Services
Equitable
Alerus Retirement and Benefits
Mutual of America Financial Group
American Financial Systems, Inc.
Alliance Benefit Group National
PCS Retirement
T. Rowe Price
Newport Group
Mutual of Omaha Retirement Services
Human Interest
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Fidelity Investments
Alerus Retirement and Benefits
PAi
Slavic401k
TIAA-CREF
North American KTRADE Alliance
IRALOGIX, Inc
Ascensus, LLC
Ubiquity Retirement + Savings
Standard, The
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Newport Group
Ameritas
Wells Fargo Advisors
401GO, Inc.
John Hancock Retirement Plan Services
July Business Services
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
T. Rowe Price
Charles Schwab & Co.
Entrust Group, The
Principal Financial Group
Lincoln Financial Group
IPX Retirement
Securian Retirement
PCS Retirement
J.P. Morgan Asset Management
BPAS
Equitable
Corebridge Financial
American Funds
Human Interest
American Trust Retirement
Empower
Alliance Benefit Group National
Mutual of Omaha Retirement Services
Transamerica
Voya Financial Inc.
Schwab Retirement Plan Services
Nationwide Financial
Vestwell
Pentegra Retirement Services
NWPS
ADP Retirement Services
Hebets Company, The
American Financial Systems, Inc.

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Human Interest
Securian Retirement
American Trust Retirement
North American KTRADE Alliance
IRALOGIX, Inc
Equitable
Alerus Retirement and Benefits
Wells Fargo Advisors
PCS Retirement
Entrust Group, The
Ameritas
Vestwell
Pentegra Retirement Services
J.P. Morgan Asset Management
NWPS
Touchstone Retirement Group
TIAA-CREF
John Hancock Retirement Plan Services
Charles Schwab & Co.
Transamerica
401GO, Inc.
Empower
ADP Retirement Services
Paychex, Inc.
Newport Group
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Voya Financial Inc.
BPAS
July Business Services
Fidelity Investments
Schwab Retirement Plan Services
Slavic401k
American Financial Systems, Inc.
Principal Financial Group
Alliance Benefit Group National
PAi
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
American Funds
IPX Retirement
Corebridge Financial
Lincoln Financial Group
Nationwide Financial
T. Rowe Price
CUNA Mutual Retirement Solutions
Ascensus, LLC
Standard, The

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