Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Alliance Benefit Group National
Equitable
The Standard
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Slavic401k
TIAA-CREF
BPAS
Paychex, Inc.
Voya Financial Inc.
Fidelity Investments
American Funds
ADP Retirement Services
Charles Schwab & Co.
American Financial Systems, Inc.
Principal Financial Group
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
T. Rowe Price
Mutual of America Financial Group
Transamerica
IRALOGIX, Inc
Lincoln Financial Group
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
The Entrust Group
Pentegra Retirement Services
Newport Group
CUNA Mutual Retirement Solutions
PCS Retirement
IPX Retirement
Wells Fargo Advisors
July Business Services
Securian Retirement
Schwab Retirement Plan Services
NWPS
Ameritas
The Hebets Company
Touchstone Retirement Group
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
401GO, Inc.
PAi
American Trust Retirement
Human Interest
Alerus Retirement and Benefits
Nationwide Financial
Ascensus, LLC
Empower

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
American Funds
American Financial Systems, Inc.
Human Interest
Charles Schwab & Co.
NWPS
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
PCS Retirement
Nationwide Financial
J.P. Morgan Asset Management
Empower
Mutual of America Financial Group
ADP Retirement Services
Mutual of Omaha Retirement Services
Paychex, Inc.
John Hancock Retirement Plan Services
Lincoln Financial Group
Vestwell
BPAS
Ameritas
Transamerica
July Business Services
Fidelity Investments
Alerus Retirement and Benefits
Principal Financial Group
The Standard
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
IPX Retirement
TIAA-CREF
The Hebets Company
The Entrust Group
Voya Financial Inc.
Touchstone Retirement Group
American Trust Retirement
T. Rowe Price
Schwab Retirement Plan Services
Equitable
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Wells Fargo Advisors
PAi
Alliance Benefit Group National
IRALOGIX, Inc
Pentegra Retirement Services
North American KTRADE Alliance
Newport Group
401GO, Inc.

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Mutual of Omaha Retirement Services
Empower
Transamerica
ADP Retirement Services
Newport Group
American Trust Retirement
Voya Financial Inc.
North American KTRADE Alliance
NWPS
PAi
Alliance Benefit Group National
401GO, Inc.
BPAS
Ascensus, LLC
PCS Retirement
IRALOGIX, Inc
Nationwide Financial
Human Interest
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
Ameritas
John Hancock Retirement Plan Services
Slavic401k
Pentegra Retirement Services
Lincoln Financial Group
Vestwell
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
July Business Services
Touchstone Retirement Group
Securian Retirement
TIAA-CREF
Charles Schwab & Co.
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Equitable
Corebridge Financial
Mutual of America Financial Group
Entrust Group, The
Paychex, Inc.
Hebets Company, The
American Funds
IPX Retirement
Standard, The
Fidelity Investments
Schwab Retirement Plan Services

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
NWPS
Ascensus, LLC
T. Rowe Price
Nationwide Financial
Entrust Group, The
Equitable
American Funds
North American KTRADE Alliance
Slavic401k
Schwab Retirement Plan Services
Securian Retirement
Voya Financial Inc.
J.P. Morgan Asset Management
BPAS
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Newport Group
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Transamerica
Corebridge Financial
Empower
Alerus Retirement and Benefits
Lincoln Financial Group
PAi
Paychex, Inc.
American Financial Systems, Inc.
IPX Retirement
Vestwell
Ubiquity Retirement + Savings
Ameritas
TIAA-CREF
Hebets Company, The
Standard, The
PCS Retirement
Human Interest
Wells Fargo Advisors
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Fidelity Investments
July Business Services
Pentegra Retirement Services
Mutual of America Financial Group
Charles Schwab & Co.
John Hancock Retirement Plan Services
Principal Financial Group

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
Alliance Benefit Group National
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
BPAS
Mutual of Omaha Retirement Services
Standard, The
Lincoln Financial Group
North American KTRADE Alliance
Touchstone Retirement Group
Paychex, Inc.
Fidelity Investments
Corebridge Financial
July Business Services
Mutual of America Financial Group
Human Interest
Hebets Company, The
J.P. Morgan Asset Management
Vestwell
American Funds
Voya Financial Inc.
Ubiquity Retirement + Savings
TIAA-CREF
T. Rowe Price
NWPS
John Hancock Retirement Plan Services
Ameritas
Securian Retirement
Ascensus, LLC
Transamerica
American Financial Systems, Inc.
Empower
Alerus Retirement and Benefits
Equitable
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
401GO, Inc.
IPX Retirement
PCS Retirement
Nationwide Financial
IRALOGIX, Inc
Newport Group
American Trust Retirement
PAi
Entrust Group, The
Charles Schwab & Co.
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Slavic401k

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
IRALOGIX, Inc
Hebets Company, The
Newport Group
Nationwide Financial
401GO, Inc.
Wells Fargo Advisors
Ubiquity Retirement + Savings
NWPS
American Trust Retirement
Mutual of Omaha Retirement Services
TIAA-CREF
J.P. Morgan Asset Management
Entrust Group, The
July Business Services
Fidelity Investments
Ameritas
Vestwell
Lincoln Financial Group
Corebridge Financial
Charles Schwab & Co.
T. Rowe Price
Pentegra Retirement Services
Transamerica
American Funds
John Hancock Retirement Plan Services
Voya Financial Inc.
Equitable
Human Interest
Mutual of America Financial Group
Standard, The
PAi
IPX Retirement
Alerus Retirement and Benefits
BPAS
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
Ascensus, LLC
Alliance Benefit Group National
Empower
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Slavic401k
Schwab Retirement Plan Services
American Financial Systems, Inc.
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Securian Retirement
PCS Retirement
Paychex, Inc.

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Mutual of America Financial Group
Human Interest
American Financial Systems, Inc.
Newport Group
Wells Fargo Advisors
Voya Financial Inc.
North American KTRADE Alliance
Nationwide Financial
Standard, The
J.P. Morgan Asset Management
Corebridge Financial
ADP Retirement Services
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Equitable
IPX Retirement
Charles Schwab & Co.
Ascensus, LLC
American Funds
T. Rowe Price
Paychex, Inc.
Fidelity Investments
Hebets Company, The
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Transamerica
401GO, Inc.
Lincoln Financial Group
Mutual of Omaha Retirement Services
Ameritas
Schwab Retirement Plan Services
Slavic401k
Empower
July Business Services
American Trust Retirement
Vestwell
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
IRALOGIX, Inc
John Hancock Retirement Plan Services
Pentegra Retirement Services
NWPS
Principal Financial Group
PAi
Entrust Group, The
PCS Retirement
BPAS
TIAA-CREF

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
Vestwell
July Business Services
Charles Schwab & Co.
American Funds
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
ADP Retirement Services
Newport Group
Entrust Group, The
Securian Retirement
Transamerica
401GO, Inc.
Voya Financial Inc.
IPX Retirement
American Financial Systems, Inc.
Principal Financial Group
T. Rowe Price
PCS Retirement
North American KTRADE Alliance
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Mutual of America Financial Group
John Hancock Retirement Plan Services
Alliance Benefit Group National
NWPS
Ubiquity Retirement + Savings
Human Interest
Hebets Company, The
Equitable
Corebridge Financial
BPAS
Lincoln Financial Group
Standard, The
Empower
Wells Fargo Advisors
IRALOGIX, Inc
Ameritas
Alerus Retirement and Benefits
Paychex, Inc.
Ascensus, LLC
CUNA Mutual Retirement Solutions
Nationwide Financial
PAi
Slavic401k
Pentegra Retirement Services
American Trust Retirement

Question Title

12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Wells Fargo Advisors
NWPS
J.P. Morgan Asset Management
401GO, Inc.
ADP Retirement Services
Human Interest
Slavic401k
Pentegra Retirement Services
Hebets Company, The
American Trust Retirement
Paychex, Inc.
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Charles Schwab & Co.
Entrust Group, The
Nationwide Financial
Corebridge Financial
Empower
July Business Services
Alerus Retirement and Benefits
Vestwell
PAi
Securian Retirement
Fidelity Investments
Touchstone Retirement Group
Voya Financial Inc.
IRALOGIX, Inc
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Ascensus, LLC
North American KTRADE Alliance
American Funds
Standard, The
Lincoln Financial Group
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
IPX Retirement
American Financial Systems, Inc.
BPAS
Mutual of Omaha Retirement Services
Newport Group
Alliance Benefit Group National
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Equitable
Ameritas
Mutual of America Financial Group

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Principal Financial Group
Transamerica
Nationwide Financial
ADP Retirement Services
PAi
Mutual of Omaha Retirement Services
401GO, Inc.
Vestwell
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Slavic401k
Alliance Benefit Group National
American Funds
Mutual of America Financial Group
Touchstone Retirement Group
Empower
IRALOGIX, Inc
Corebridge Financial
BPAS
Voya Financial Inc.
Pentegra Retirement Services
T. Rowe Price
Alerus Retirement and Benefits
Ascensus, LLC
Securian Retirement
PCS Retirement
Hebets Company, The
American Financial Systems, Inc.
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
Ameritas
July Business Services
Standard, The
Lincoln Financial Group
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Charles Schwab & Co.
NWPS
Entrust Group, The
Wells Fargo Advisors
TIAA-CREF
Human Interest
Fidelity Investments
North American KTRADE Alliance
Equitable
Schwab Retirement Plan Services
Newport Group

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
North American KTRADE Alliance
Transamerica
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Standard, The
Securian Retirement
Schwab Retirement Plan Services
Empower
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
ADP Retirement Services
Equitable
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Pentegra Retirement Services
Principal Financial Group
Slavic401k
Alliance Benefit Group National
Human Interest
T. Rowe Price
Wells Fargo Advisors
Ascensus, LLC
American Financial Systems, Inc.
Ubiquity Retirement + Savings
401GO, Inc.
IRALOGIX, Inc
Nationwide Financial
NWPS
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
PAi
Vestwell
American Funds
PCS Retirement
Entrust Group, The
Ameritas
Newport Group
Mutual of America Financial Group
American Trust Retirement
Alerus Retirement and Benefits
Fidelity Investments
TIAA-CREF
July Business Services
Voya Financial Inc.
Corebridge Financial
Lincoln Financial Group
BPAS
Paychex, Inc.
John Hancock Retirement Plan Services

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Alliance Benefit Group National
Newport Group
Nationwide Financial
American Trust Retirement
Securian Retirement
Empower
Touchstone Retirement Group
Hebets Company, The
Charles Schwab & Co.
American Funds
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
PCS Retirement
American Financial Systems, Inc.
BPAS
Corebridge Financial
Standard, The
Paychex, Inc.
NWPS
IPX Retirement
T. Rowe Price
Wells Fargo Advisors
Slavic401k
PAi
401GO, Inc.
Principal Financial Group
Pentegra Retirement Services
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Mutual of America Financial Group
Alerus Retirement and Benefits
ADP Retirement Services
CUNA Mutual Retirement Solutions
Vestwell
Schwab Retirement Plan Services
Ameritas
Ascensus, LLC
Entrust Group, The
J.P. Morgan Asset Management
TIAA-CREF
North American KTRADE Alliance
July Business Services
Lincoln Financial Group
Fidelity Investments
Transamerica
Equitable
IRALOGIX, Inc

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
Hebets Company, The
Touchstone Retirement Group
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Transamerica
401GO, Inc.
Pentegra Retirement Services
Mutual of America Financial Group
Human Interest
American Financial Systems, Inc.
T. Rowe Price
IRALOGIX, Inc
Wells Fargo Advisors
Securian Retirement
Entrust Group, The
Alliance Benefit Group National
PCS Retirement
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Newport Group
American Funds
Ubiquity Retirement + Savings
Voya Financial Inc.
Fidelity Investments
Empower
Ameritas
IPX Retirement
Nationwide Financial
North American KTRADE Alliance
J.P. Morgan Asset Management
Lincoln Financial Group
Vestwell
Corebridge Financial
Slavic401k
NWPS
BPAS
Principal Financial Group
ADP Retirement Services
July Business Services
John Hancock Retirement Plan Services
Equitable
PAi
American Trust Retirement
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.

T