Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
The Standard
BPAS
IRALOGIX, Inc
Ubiquity Retirement + Savings
Lincoln Financial Group
North American KTRADE Alliance
The Entrust Group
PCS Retirement
Fidelity Investments
Corebridge Financial
Alerus Retirement and Benefits
Charles Schwab & Co.
Principal Financial Group
Alliance Benefit Group National
IPX Retirement
John Hancock Retirement Plan Services
Voya Financial Inc.
American Financial Systems, Inc.
American Trust Retirement
401GO, Inc.
Newport Group
T. Rowe Price
CUNA Mutual Retirement Solutions
Human Interest
J.P. Morgan Asset Management
Transamerica
PAi
TIAA-CREF
Pentegra Retirement Services
Ameritas
Vestwell
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Equitable
Wells Fargo Advisors
Securian Retirement
July Business Services
Empower
ADP Retirement Services
The Hebets Company
NWPS
Schwab Retirement Plan Services
American Funds
Mutual of America Financial Group
Touchstone Retirement Group
Ascensus, LLC
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
ADP Retirement Services
The Entrust Group
T. Rowe Price
American Financial Systems, Inc.
BPAS
Pentegra Retirement Services
American Trust Retirement
Securian Retirement
Empower
PAi
Mutual of Omaha Retirement Services
NWPS
North American KTRADE Alliance
Schwab Retirement Plan Services
The Hebets Company
Wells Fargo Advisors
Alliance Benefit Group National
Charles Schwab & Co.
Voya Financial Inc.
PCS Retirement
Nationwide Financial
Principal Financial Group
401GO, Inc.
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
IRALOGIX, Inc
Corebridge Financial
Fidelity Investments
Vestwell
IPX Retirement
Lincoln Financial Group
Transamerica
Equitable
NestEggs Retirement Plan Services, Inc.
Slavic401k
J.P. Morgan Asset Management
Human Interest
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Ameritas
July Business Services
American Funds
Ubiquity Retirement + Savings
The Standard
Ascensus, LLC
Newport Group
TIAA-CREF
Mutual of America Financial Group
CUNA Mutual Retirement Solutions

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Slavic401k
Hebets Company, The
Corebridge Financial
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
IRALOGIX, Inc
John Hancock Retirement Plan Services
Paychex, Inc.
T. Rowe Price
Wells Fargo Advisors
Ameritas
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
Charles Schwab & Co.
Securian Retirement
PCS Retirement
Vestwell
Principal Financial Group
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
IPX Retirement
BPAS
Newport Group
Nationwide Financial
Entrust Group, The
Lincoln Financial Group
Alliance Benefit Group National
Ascensus, LLC
July Business Services
TIAA-CREF
North American KTRADE Alliance
PAi
American Trust Retirement
Standard, The
J.P. Morgan Asset Management
401GO, Inc.
ADP Retirement Services
American Funds
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
NWPS
Mutual of America Financial Group
Schwab Retirement Plan Services
Transamerica
Touchstone Retirement Group
Ubiquity Retirement + Savings
Human Interest
Equitable

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
BPAS
Corebridge Financial
Schwab Retirement Plan Services
Slavic401k
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Pentegra Retirement Services
Vestwell
Principal Financial Group
Touchstone Retirement Group
Fidelity Investments
NWPS
Transamerica
John Hancock Retirement Plan Services
T. Rowe Price
401GO, Inc.
Alliance Benefit Group National
Empower
PAi
Lincoln Financial Group
North American KTRADE Alliance
J.P. Morgan Asset Management
Ameritas
Hebets Company, The
Standard, The
American Financial Systems, Inc.
Securian Retirement
American Trust Retirement
Paychex, Inc.
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Newport Group
Human Interest
IRALOGIX, Inc
Equitable
Entrust Group, The
IPX Retirement
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
American Funds
Charles Schwab & Co.
ADP Retirement Services
July Business Services
Ascensus, LLC
Nationwide Financial

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
American Trust Retirement
Schwab Retirement Plan Services
American Funds
Voya Financial Inc.
John Hancock Retirement Plan Services
IPX Retirement
TIAA-CREF
NWPS
Schneider Downs Wealth Management Advisors, LP
Vestwell
Slavic401k
Pentegra Retirement Services
BPAS
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Hebets Company, The
Wells Fargo Advisors
401GO, Inc.
Equitable
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
T. Rowe Price
Newport Group
North American KTRADE Alliance
Principal Financial Group
ADP Retirement Services
Transamerica
Fidelity Investments
Touchstone Retirement Group
Ascensus, LLC
Empower
Mutual of America Financial Group
Standard, The
PCS Retirement
Corebridge Financial
Paychex, Inc.
Lincoln Financial Group
Mutual of Omaha Retirement Services
Securian Retirement
Alliance Benefit Group National
Nationwide Financial
July Business Services
IRALOGIX, Inc
PAi
Ubiquity Retirement + Savings
Human Interest
Entrust Group, The
Charles Schwab & Co.
Alerus Retirement and Benefits

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Slavic401k
Equitable
NestEggs Retirement Plan Services, Inc.
Standard, The
PCS Retirement
Voya Financial Inc.
American Financial Systems, Inc.
Hebets Company, The
Charles Schwab & Co.
July Business Services
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Ameritas
Vestwell
IPX Retirement
Transamerica
Alliance Benefit Group National
Newport Group
T. Rowe Price
John Hancock Retirement Plan Services
Paychex, Inc.
Mutual of America Financial Group
TIAA-CREF
NWPS
BPAS
401GO, Inc.
Touchstone Retirement Group
IRALOGIX, Inc
American Trust Retirement
Pentegra Retirement Services
Entrust Group, The
PAi
Ubiquity Retirement + Savings
Principal Financial Group
Schwab Retirement Plan Services
Human Interest
J.P. Morgan Asset Management
Empower
Mutual of Omaha Retirement Services
Securian Retirement
Lincoln Financial Group
American Funds
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Fidelity Investments
ADP Retirement Services
Ascensus, LLC
Wells Fargo Advisors
Corebridge Financial

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
PAi
Ubiquity Retirement + Savings
PCS Retirement
IPX Retirement
July Business Services
BPAS
Lincoln Financial Group
Empower
Entrust Group, The
Slavic401k
Voya Financial Inc.
Fidelity Investments
American Trust Retirement
Human Interest
Transamerica
Wells Fargo Advisors
American Funds
Nationwide Financial
Ameritas
NWPS
Pentegra Retirement Services
Mutual of America Financial Group
Alliance Benefit Group National
John Hancock Retirement Plan Services
T. Rowe Price
CUNA Mutual Retirement Solutions
TIAA-CREF
Vestwell
Corebridge Financial
IRALOGIX, Inc
ADP Retirement Services
401GO, Inc.
Equitable
Hebets Company, The
J.P. Morgan Asset Management
Schwab Retirement Plan Services
North American KTRADE Alliance
Charles Schwab & Co.
Newport Group
Securian Retirement
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Ascensus, LLC
Principal Financial Group
Touchstone Retirement Group
American Financial Systems, Inc.
Standard, The
Alerus Retirement and Benefits

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Alerus Retirement and Benefits
J.P. Morgan Asset Management
TIAA-CREF
Vestwell
American Funds
Empower
Pentegra Retirement Services
Touchstone Retirement Group
Charles Schwab & Co.
Hebets Company, The
PAi
BPAS
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Transamerica
North American KTRADE Alliance
Corebridge Financial
Equitable
ADP Retirement Services
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Nationwide Financial
Securian Retirement
Wells Fargo Advisors
Fidelity Investments
401GO, Inc.
Newport Group
T. Rowe Price
Human Interest
Entrust Group, The
Principal Financial Group
Ameritas
Slavic401k
American Financial Systems, Inc.
NWPS
Mutual of Omaha Retirement Services
Paychex, Inc.
American Trust Retirement
Alliance Benefit Group National
Ubiquity Retirement + Savings
PCS Retirement
Schwab Retirement Plan Services
Standard, The
IPX Retirement
Lincoln Financial Group
Mutual of America Financial Group
July Business Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Empower
401GO, Inc.
Fidelity Investments
North American KTRADE Alliance
Alerus Retirement and Benefits
Nationwide Financial
NWPS
Ascensus, LLC
PCS Retirement
Transamerica
American Trust Retirement
Human Interest
Paychex, Inc.
John Hancock Retirement Plan Services
Newport Group
PAi
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
ADP Retirement Services
T. Rowe Price
Ubiquity Retirement + Savings
IRALOGIX, Inc
Charles Schwab & Co.
Securian Retirement
Slavic401k
Standard, The
Ameritas
J.P. Morgan Asset Management
Mutual of America Financial Group
Pentegra Retirement Services
Corebridge Financial
IPX Retirement
American Funds
BPAS
Entrust Group, The
Wells Fargo Advisors
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
TIAA-CREF
Vestwell
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Hebets Company, The
Lincoln Financial Group
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Alliance Benefit Group National
July Business Services

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Paychex, Inc.
Pentegra Retirement Services
ADP Retirement Services
American Trust Retirement
Lincoln Financial Group
Nationwide Financial
BPAS
American Funds
TIAA-CREF
Schwab Retirement Plan Services
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
Equitable
Ubiquity Retirement + Savings
Empower
Human Interest
Hebets Company, The
Corebridge Financial
Transamerica
July Business Services
J.P. Morgan Asset Management
Slavic401k
PAi
North American KTRADE Alliance
Mutual of Omaha Retirement Services
PCS Retirement
Touchstone Retirement Group
Principal Financial Group
IPX Retirement
Wells Fargo Advisors
Vestwell
IRALOGIX, Inc
401GO, Inc.
Newport Group
T. Rowe Price
Ascensus, LLC
Charles Schwab & Co.
Standard, The
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Ameritas
Voya Financial Inc.
NWPS
Alliance Benefit Group National
Fidelity Investments
Entrust Group, The
Securian Retirement

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
Ascensus, LLC
Mutual of America Financial Group
Standard, The
Mutual of Omaha Retirement Services
TIAA-CREF
Wells Fargo Advisors
July Business Services
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Entrust Group, The
Equitable
Hebets Company, The
NWPS
Nationwide Financial
Transamerica
Schneider Downs Wealth Management Advisors, LP
Ameritas
Voya Financial Inc.
Vestwell
American Trust Retirement
401GO, Inc.
Alerus Retirement and Benefits
Securian Retirement
PCS Retirement
Empower
American Financial Systems, Inc.
PAi
ADP Retirement Services
North American KTRADE Alliance
Lincoln Financial Group
Alliance Benefit Group National
Slavic401k
J.P. Morgan Asset Management
Charles Schwab & Co.
Newport Group
IPX Retirement
BPAS
Human Interest
Paychex, Inc.
T. Rowe Price
Pentegra Retirement Services
American Funds
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Fidelity Investments
Principal Financial Group

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
CUNA Mutual Retirement Solutions
PCS Retirement
PAi
Alliance Benefit Group National
J.P. Morgan Asset Management
Charles Schwab & Co.
Nationwide Financial
Fidelity Investments
Alerus Retirement and Benefits
ADP Retirement Services
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Slavic401k
Lincoln Financial Group
Touchstone Retirement Group
IPX Retirement
Pentegra Retirement Services
July Business Services
American Financial Systems, Inc.
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Vestwell
Standard, The
TIAA-CREF
Equitable
American Funds
Hebets Company, The
Human Interest
Mutual of Omaha Retirement Services
Newport Group
Wells Fargo Advisors
John Hancock Retirement Plan Services
Voya Financial Inc.
American Trust Retirement
Corebridge Financial
Ameritas
Empower
BPAS
IRALOGIX, Inc
North American KTRADE Alliance
Transamerica
Schneider Downs Wealth Management Advisors, LP
NWPS
Mutual of America Financial Group
Principal Financial Group
Paychex, Inc.
Securian Retirement
Ascensus, LLC
Entrust Group, The

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
July Business Services
North American KTRADE Alliance
PAi
Pentegra Retirement Services
American Funds
Securian Retirement
CUNA Mutual Retirement Solutions
Principal Financial Group
ADP Retirement Services
Empower
Transamerica
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
American Trust Retirement
Schwab Retirement Plan Services
Corebridge Financial
T. Rowe Price
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
BPAS
Human Interest
John Hancock Retirement Plan Services
Lincoln Financial Group
Newport Group
Ameritas
TIAA-CREF
J.P. Morgan Asset Management
Paychex, Inc.
IPX Retirement
Alliance Benefit Group National
Entrust Group, The
Touchstone Retirement Group
Nationwide Financial
Slavic401k
Wells Fargo Advisors
Vestwell
Standard, The
Charles Schwab & Co.
American Financial Systems, Inc.
IRALOGIX, Inc
PCS Retirement
Mutual of America Financial Group
Hebets Company, The
NWPS
Ascensus, LLC
Ubiquity Retirement + Savings

T