Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
IPX Retirement
Paychex, Inc.
Touchstone Retirement Group
Ameritas
Mutual of America Financial Group
American Funds
American Financial Systems, Inc.
Principal Financial Group
NWPS
Schwab Retirement Plan Services
The Hebets Company
Wells Fargo Advisors
North American KTRADE Alliance
Charles Schwab & Co.
PAi
American Trust Retirement
IRALOGIX, Inc
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Empower
NestEggs Retirement Plan Services, Inc.
July Business Services
Equitable
Corebridge Financial
PCS Retirement
The Standard
TIAA-CREF
Alliance Benefit Group National
Pentegra Retirement Services
T. Rowe Price
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Newport Group
Transamerica
Voya Financial Inc.
Ubiquity Retirement + Savings
The Entrust Group
ADP Retirement Services
401GO, Inc.
Vestwell
John Hancock Retirement Plan Services
Ascensus, LLC
Lincoln Financial Group
Nationwide Financial
BPAS
Alerus Retirement and Benefits
Human Interest
Securian Retirement

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
ADP Retirement Services
Corebridge Financial
Charles Schwab & Co.
TIAA-CREF
Alliance Benefit Group National
Human Interest
Ubiquity Retirement + Savings
Equitable
Principal Financial Group
Lincoln Financial Group
Ascensus, LLC
Touchstone Retirement Group
Fidelity Investments
North American KTRADE Alliance
Vestwell
The Hebets Company
CUNA Mutual Retirement Solutions
401GO, Inc.
Newport Group
Schwab Retirement Plan Services
NWPS
T. Rowe Price
Wells Fargo Advisors
J.P. Morgan Asset Management
Voya Financial Inc.
Nationwide Financial
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Empower
BPAS
PCS Retirement
Pentegra Retirement Services
John Hancock Retirement Plan Services
Paychex, Inc.
Securian Retirement
Ameritas
The Entrust Group
July Business Services
Slavic401k
Alerus Retirement and Benefits
IPX Retirement
The Standard
Mutual of America Financial Group
Transamerica
IRALOGIX, Inc
American Financial Systems, Inc.
American Funds

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Mutual of America Financial Group
TIAA-CREF
ADP Retirement Services
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Nationwide Financial
Empower
401GO, Inc.
Equitable
Vestwell
Corebridge Financial
Entrust Group, The
Voya Financial Inc.
PAi
Hebets Company, The
T. Rowe Price
PCS Retirement
Newport Group
Alliance Benefit Group National
Human Interest
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
American Funds
Transamerica
Slavic401k
Lincoln Financial Group
IPX Retirement
American Financial Systems, Inc.
Ascensus, LLC
J.P. Morgan Asset Management
American Trust Retirement
IRALOGIX, Inc
Ubiquity Retirement + Savings
Fidelity Investments
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Standard, The
BPAS
Wells Fargo Advisors
Paychex, Inc.
NWPS
John Hancock Retirement Plan Services
Ameritas
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Principal Financial Group
July Business Services
Alerus Retirement and Benefits
Schwab Retirement Plan Services

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Paychex, Inc.
J.P. Morgan Asset Management
Ascensus, LLC
NWPS
Alliance Benefit Group National
Principal Financial Group
Touchstone Retirement Group
Wells Fargo Advisors
Ameritas
Equitable
Slavic401k
Vestwell
Schwab Retirement Plan Services
BPAS
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
TIAA-CREF
Hebets Company, The
Entrust Group, The
Mutual of Omaha Retirement Services
PAi
Newport Group
PCS Retirement
Voya Financial Inc.
John Hancock Retirement Plan Services
ADP Retirement Services
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Pentegra Retirement Services
Empower
American Funds
Transamerica
Mutual of America Financial Group
July Business Services
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Nationwide Financial
American Trust Retirement
American Financial Systems, Inc.
401GO, Inc.
North American KTRADE Alliance
T. Rowe Price
Ubiquity Retirement + Savings
Securian Retirement
IRALOGIX, Inc
Corebridge Financial
Human Interest
Standard, The

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
American Trust Retirement
North American KTRADE Alliance
BPAS
Newport Group
American Funds
Nationwide Financial
Entrust Group, The
Ubiquity Retirement + Savings
401GO, Inc.
Transamerica
Charles Schwab & Co.
Slavic401k
Alerus Retirement and Benefits
Equitable
CUNA Mutual Retirement Solutions
Empower
IRALOGIX, Inc
T. Rowe Price
Ameritas
Securian Retirement
Paychex, Inc.
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Standard, The
John Hancock Retirement Plan Services
PAi
IPX Retirement
Lincoln Financial Group
Principal Financial Group
J.P. Morgan Asset Management
Hebets Company, The
TIAA-CREF
PCS Retirement
ADP Retirement Services
Vestwell
Ascensus, LLC
Pentegra Retirement Services
Touchstone Retirement Group
Human Interest
Schwab Retirement Plan Services
Mutual of America Financial Group
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
NWPS
Voya Financial Inc.
Alliance Benefit Group National

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Corebridge Financial
Ascensus, LLC
Principal Financial Group
July Business Services
BPAS
Ameritas
Entrust Group, The
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Pentegra Retirement Services
Empower
Nationwide Financial
Hebets Company, The
Human Interest
Newport Group
IRALOGIX, Inc
John Hancock Retirement Plan Services
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
Transamerica
Mutual of Omaha Retirement Services
Lincoln Financial Group
Mutual of America Financial Group
Fidelity Investments
American Financial Systems, Inc.
Standard, The
NWPS
American Trust Retirement
PAi
IPX Retirement
PCS Retirement
Securian Retirement
North American KTRADE Alliance
Equitable
Paychex, Inc.
Wells Fargo Advisors
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Alerus Retirement and Benefits
T. Rowe Price
American Funds
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Voya Financial Inc.
401GO, Inc.
Vestwell
ADP Retirement Services

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Ascensus, LLC
July Business Services
401GO, Inc.
J.P. Morgan Asset Management
Vestwell
Mutual of America Financial Group
T. Rowe Price
IPX Retirement
Hebets Company, The
American Funds
IRALOGIX, Inc
Lincoln Financial Group
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Paychex, Inc.
Fidelity Investments
Ubiquity Retirement + Savings
Equitable
PCS Retirement
Voya Financial Inc.
Entrust Group, The
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Empower
Slavic401k
American Trust Retirement
Nationwide Financial
Mutual of Omaha Retirement Services
TIAA-CREF
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
BPAS
Transamerica
Newport Group
Human Interest
Securian Retirement
PAi
Schwab Retirement Plan Services
Standard, The
North American KTRADE Alliance
Wells Fargo Advisors
Ameritas
Alliance Benefit Group National
ADP Retirement Services
Touchstone Retirement Group
Corebridge Financial
NWPS

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
401GO, Inc.
BPAS
IPX Retirement
Mutual of Omaha Retirement Services
Equitable
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Lincoln Financial Group
Alliance Benefit Group National
Hebets Company, The
Charles Schwab & Co.
J.P. Morgan Asset Management
Empower
Pentegra Retirement Services
Alerus Retirement and Benefits
Paychex, Inc.
American Financial Systems, Inc.
Ubiquity Retirement + Savings
IRALOGIX, Inc
Ameritas
John Hancock Retirement Plan Services
Entrust Group, The
North American KTRADE Alliance
Corebridge Financial
Securian Retirement
Touchstone Retirement Group
Standard, The
Newport Group
Principal Financial Group
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
PAi
Wells Fargo Advisors
Human Interest
Mutual of America Financial Group
July Business Services
American Trust Retirement
ADP Retirement Services
American Funds
Voya Financial Inc.
Vestwell
NWPS
Slavic401k
PCS Retirement
Ascensus, LLC
Transamerica
Fidelity Investments
T. Rowe Price
Nationwide Financial

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Voya Financial Inc.
IPX Retirement
Pentegra Retirement Services
Alerus Retirement and Benefits
Ameritas
Charles Schwab & Co.
American Funds
IRALOGIX, Inc
401GO, Inc.
Vestwell
BPAS
Ascensus, LLC
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
July Business Services
Alliance Benefit Group National
Nationwide Financial
Entrust Group, The
American Trust Retirement
CUNA Mutual Retirement Solutions
ADP Retirement Services
Standard, The
Newport Group
Lincoln Financial Group
Mutual of Omaha Retirement Services
Hebets Company, The
J.P. Morgan Asset Management
Wells Fargo Advisors
Transamerica
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Schwab Retirement Plan Services
Paychex, Inc.
Fidelity Investments
NWPS
Slavic401k
Principal Financial Group
PAi
Touchstone Retirement Group
North American KTRADE Alliance
Equitable
Corebridge Financial
John Hancock Retirement Plan Services
American Financial Systems, Inc.
T. Rowe Price
TIAA-CREF
Human Interest
Empower

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Empower
Charles Schwab & Co.
Wells Fargo Advisors
North American KTRADE Alliance
Hebets Company, The
401GO, Inc.
J.P. Morgan Asset Management
July Business Services
Slavic401k
IPX Retirement
Paychex, Inc.
Ameritas
Touchstone Retirement Group
PCS Retirement
IRALOGIX, Inc
Voya Financial Inc.
Corebridge Financial
Ascensus, LLC
NWPS
Transamerica
Nationwide Financial
Equitable
ADP Retirement Services
Entrust Group, The
American Trust Retirement
T. Rowe Price
Alerus Retirement and Benefits
American Funds
Newport Group
Human Interest
PAi
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Principal Financial Group
Standard, The
Fidelity Investments
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Vestwell
BPAS
American Financial Systems, Inc.
TIAA-CREF

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
IRALOGIX, Inc
ADP Retirement Services
Standard, The
CUNA Mutual Retirement Solutions
Entrust Group, The
Touchstone Retirement Group
Lincoln Financial Group
American Funds
American Financial Systems, Inc.
Charles Schwab & Co.
Corebridge Financial
BPAS
Ascensus, LLC
Transamerica
Voya Financial Inc.
Pentegra Retirement Services
Equitable
Human Interest
Newport Group
Mutual of America Financial Group
Principal Financial Group
Schwab Retirement Plan Services
PAi
Ubiquity Retirement + Savings
Paychex, Inc.
Mutual of Omaha Retirement Services
PCS Retirement
Wells Fargo Advisors
Alliance Benefit Group National
IPX Retirement
NWPS
Slavic401k
Hebets Company, The
T. Rowe Price
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Vestwell
July Business Services
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Alerus Retirement and Benefits
TIAA-CREF
American Trust Retirement
401GO, Inc.
John Hancock Retirement Plan Services
Nationwide Financial
Ameritas
North American KTRADE Alliance

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Principal Financial Group
BPAS
Lincoln Financial Group
North American KTRADE Alliance
NWPS
Empower
Vestwell
Hebets Company, The
Alerus Retirement and Benefits
Entrust Group, The
Slavic401k
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Voya Financial Inc.
PAi
NestEggs Retirement Plan Services, Inc.
Newport Group
Pentegra Retirement Services
TIAA-CREF
Fidelity Investments
Ameritas
Equitable
Touchstone Retirement Group
Mutual of America Financial Group
Nationwide Financial
IRALOGIX, Inc
PCS Retirement
Corebridge Financial
Wells Fargo Advisors
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Ascensus, LLC
John Hancock Retirement Plan Services
Paychex, Inc.
401GO, Inc.
T. Rowe Price
Alliance Benefit Group National
American Financial Systems, Inc.
IPX Retirement
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Standard, The
Securian Retirement
Transamerica
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
July Business Services
American Trust Retirement
American Funds

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Standard, The
TIAA-CREF
BPAS
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Pentegra Retirement Services
Equitable
Wells Fargo Advisors
Newport Group
Voya Financial Inc.
July Business Services
Slavic401k
Transamerica
Securian Retirement
ADP Retirement Services
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
John Hancock Retirement Plan Services
T. Rowe Price
Alliance Benefit Group National
PCS Retirement
Hebets Company, The
American Funds
401GO, Inc.
Fidelity Investments
Human Interest
Entrust Group, The
Vestwell
IRALOGIX, Inc
J.P. Morgan Asset Management
Charles Schwab & Co.
Empower
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
PAi
Touchstone Retirement Group
American Trust Retirement
Corebridge Financial
Ameritas
Schwab Retirement Plan Services
Ascensus, LLC
Lincoln Financial Group
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
NWPS
American Financial Systems, Inc.

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