Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Slavic401k
PCS Retirement
IRALOGIX, Inc
Nationwide Financial
Fidelity Investments
Pentegra Retirement Services
Principal Financial Group
Alerus Retirement and Benefits
Ameritas
T. Rowe Price
North American KTRADE Alliance
Equitable
Touchstone Retirement Group
Empower
IPX Retirement
Corebridge Financial
The Standard
TIAA-CREF
Mutual of Omaha Retirement Services
The Entrust Group
Charles Schwab & Co.
July Business Services
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Newport Group
Paychex, Inc.
Human Interest
American Financial Systems, Inc.
J.P. Morgan Asset Management
ADP Retirement Services
Securian Retirement
401GO, Inc.
Alliance Benefit Group National
American Funds
BPAS
Wells Fargo Advisors
PAi
Mutual of America Financial Group
Ubiquity Retirement + Savings
Voya Financial Inc.
NWPS
Vestwell
American Trust Retirement
CUNA Mutual Retirement Solutions
Transamerica
The Hebets Company
Lincoln Financial Group

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Slavic401k
Corebridge Financial
American Funds
Pentegra Retirement Services
North American KTRADE Alliance
Mutual of America Financial Group
NWPS
American Financial Systems, Inc.
Paychex, Inc.
Nationwide Financial
Lincoln Financial Group
401GO, Inc.
Charles Schwab & Co.
TIAA-CREF
Fidelity Investments
Transamerica
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Equitable
Alliance Benefit Group National
Vestwell
Principal Financial Group
Wells Fargo Advisors
Ameritas
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
The Entrust Group
Alerus Retirement and Benefits
Schwab Retirement Plan Services
BPAS
PCS Retirement
Empower
American Trust Retirement
The Hebets Company
The Standard
Securian Retirement
Human Interest
T. Rowe Price
IPX Retirement
Ubiquity Retirement + Savings
PAi
July Business Services
Mutual of Omaha Retirement Services
Voya Financial Inc.
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Newport Group
John Hancock Retirement Plan Services
J.P. Morgan Asset Management

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Corebridge Financial
J.P. Morgan Asset Management
Lincoln Financial Group
IPX Retirement
NWPS
Voya Financial Inc.
ADP Retirement Services
Equitable
Ameritas
Ubiquity Retirement + Savings
Slavic401k
Vestwell
July Business Services
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Hebets Company, The
Schwab Retirement Plan Services
American Financial Systems, Inc.
Empower
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Securian Retirement
Newport Group
PAi
Standard, The
North American KTRADE Alliance
American Funds
Fidelity Investments
Nationwide Financial
Entrust Group, The
Wells Fargo Advisors
Human Interest
Ascensus, LLC
Transamerica
American Trust Retirement
Principal Financial Group
T. Rowe Price
IRALOGIX, Inc
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
TIAA-CREF
Alliance Benefit Group National
401GO, Inc.
Alerus Retirement and Benefits
BPAS
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
PCS Retirement

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Alerus Retirement and Benefits
American Trust Retirement
Charles Schwab & Co.
Fidelity Investments
Voya Financial Inc.
American Financial Systems, Inc.
Equitable
Vestwell
Nationwide Financial
T. Rowe Price
North American KTRADE Alliance
Alliance Benefit Group National
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Schwab Retirement Plan Services
Empower
Standard, The
Human Interest
July Business Services
NWPS
Pentegra Retirement Services
Hebets Company, The
J.P. Morgan Asset Management
IPX Retirement
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
ADP Retirement Services
Ascensus, LLC
Transamerica
American Funds
Corebridge Financial
401GO, Inc.
Entrust Group, The
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
Ameritas
Wells Fargo Advisors
TIAA-CREF
Slavic401k
PCS Retirement
BPAS
IRALOGIX, Inc
Mutual of America Financial Group
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Newport Group
PAi
Securian Retirement

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
PCS Retirement
American Financial Systems, Inc.
Fidelity Investments
IRALOGIX, Inc
American Funds
Mutual of Omaha Retirement Services
BPAS
American Trust Retirement
Securian Retirement
Paychex, Inc.
Alliance Benefit Group National
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
TIAA-CREF
Standard, The
Mutual of America Financial Group
Schwab Retirement Plan Services
Hebets Company, The
July Business Services
Lincoln Financial Group
North American KTRADE Alliance
Vestwell
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
T. Rowe Price
401GO, Inc.
Human Interest
Corebridge Financial
Nationwide Financial
Equitable
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Charles Schwab & Co.
Empower
NWPS
Principal Financial Group
Entrust Group, The
Ascensus, LLC
Transamerica
Ubiquity Retirement + Savings
Slavic401k
NestEggs Retirement Plan Services, Inc.
Newport Group
Touchstone Retirement Group
IPX Retirement
Ameritas
Wells Fargo Advisors
ADP Retirement Services
Alerus Retirement and Benefits

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Principal Financial Group
Pentegra Retirement Services
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Entrust Group, The
Wells Fargo Advisors
Nationwide Financial
IPX Retirement
Mutual of America Financial Group
TIAA-CREF
Slavic401k
401GO, Inc.
J.P. Morgan Asset Management
Alerus Retirement and Benefits
ADP Retirement Services
Empower
Transamerica
NWPS
BPAS
Newport Group
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
Alliance Benefit Group National
American Financial Systems, Inc.
Fidelity Investments
PCS Retirement
Standard, The
Securian Retirement
American Funds
Human Interest
Charles Schwab & Co.
Corebridge Financial
PAi
North American KTRADE Alliance
T. Rowe Price
Touchstone Retirement Group
Hebets Company, The
IRALOGIX, Inc
Equitable
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Ascensus, LLC
American Trust Retirement
July Business Services
Lincoln Financial Group
Ameritas
Vestwell
Mutual of Omaha Retirement Services

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
IRALOGIX, Inc
PCS Retirement
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
BPAS
NWPS
Corebridge Financial
T. Rowe Price
Fidelity Investments
Vestwell
Newport Group
Voya Financial Inc.
Slavic401k
Touchstone Retirement Group
Principal Financial Group
American Funds
401GO, Inc.
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Ubiquity Retirement + Savings
Human Interest
TIAA-CREF
North American KTRADE Alliance
American Trust Retirement
John Hancock Retirement Plan Services
Lincoln Financial Group
Nationwide Financial
Schwab Retirement Plan Services
Standard, The
Entrust Group, The
CUNA Mutual Retirement Solutions
Transamerica
Alliance Benefit Group National
IPX Retirement
July Business Services
Ascensus, LLC
Securian Retirement
Paychex, Inc.
Alerus Retirement and Benefits
American Financial Systems, Inc.
J.P. Morgan Asset Management
Empower
Wells Fargo Advisors
Hebets Company, The
Equitable
Ameritas
PAi
Mutual of America Financial Group

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Lincoln Financial Group
Empower
Hebets Company, The
Schwab Retirement Plan Services
Ameritas
PAi
401GO, Inc.
Newport Group
IPX Retirement
Pentegra Retirement Services
Voya Financial Inc.
Equitable
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Vestwell
Transamerica
Touchstone Retirement Group
Ubiquity Retirement + Savings
IRALOGIX, Inc
Mutual of America Financial Group
Ascensus, LLC
Corebridge Financial
Mutual of Omaha Retirement Services
Paychex, Inc.
Securian Retirement
ADP Retirement Services
BPAS
American Funds
American Trust Retirement
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
NWPS
TIAA-CREF
Wells Fargo Advisors
Standard, The
J.P. Morgan Asset Management
American Financial Systems, Inc.
Slavic401k
PCS Retirement
Entrust Group, The
Human Interest
July Business Services
T. Rowe Price
Nationwide Financial
Charles Schwab & Co.

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Pentegra Retirement Services
John Hancock Retirement Plan Services
Lincoln Financial Group
401GO, Inc.
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Newport Group
Wells Fargo Advisors
Ubiquity Retirement + Savings
Hebets Company, The
T. Rowe Price
American Funds
J.P. Morgan Asset Management
Paychex, Inc.
Mutual of America Financial Group
Equitable
Empower
Nationwide Financial
Touchstone Retirement Group
Ameritas
Human Interest
ADP Retirement Services
PCS Retirement
Securian Retirement
North American KTRADE Alliance
TIAA-CREF
IRALOGIX, Inc
Alliance Benefit Group National
July Business Services
BPAS
Entrust Group, The
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
PAi
Standard, The
Slavic401k
Charles Schwab & Co.
NWPS
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Corebridge Financial
IPX Retirement
Schwab Retirement Plan Services
Transamerica
American Trust Retirement
Ascensus, LLC

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
PAi
PCS Retirement
IRALOGIX, Inc
Schwab Retirement Plan Services
Nationwide Financial
Hebets Company, The
TIAA-CREF
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
BPAS
Vestwell
Transamerica
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Empower
Voya Financial Inc.
Ascensus, LLC
NWPS
Mutual of Omaha Retirement Services
Corebridge Financial
Ameritas
Newport Group
July Business Services
Pentegra Retirement Services
401GO, Inc.
Principal Financial Group
Slavic401k
Alliance Benefit Group National
Alerus Retirement and Benefits
American Trust Retirement
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Equitable
Charles Schwab & Co.
Human Interest
John Hancock Retirement Plan Services
Entrust Group, The
Wells Fargo Advisors
Fidelity Investments
Touchstone Retirement Group
T. Rowe Price
North American KTRADE Alliance
Standard, The
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Securian Retirement
American Funds
Lincoln Financial Group
Paychex, Inc.

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
J.P. Morgan Asset Management
401GO, Inc.
IPX Retirement
Corebridge Financial
PCS Retirement
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Ameritas
Lincoln Financial Group
NWPS
Voya Financial Inc.
American Funds
Nationwide Financial
TIAA-CREF
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Newport Group
Hebets Company, The
Mutual of America Financial Group
John Hancock Retirement Plan Services
American Trust Retirement
Securian Retirement
North American KTRADE Alliance
Empower
Pentegra Retirement Services
IRALOGIX, Inc
Alliance Benefit Group National
Human Interest
Ascensus, LLC
Vestwell
Alerus Retirement and Benefits
PAi
Charles Schwab & Co.
Entrust Group, The
Wells Fargo Advisors
ADP Retirement Services
Standard, The
Equitable
T. Rowe Price
Mutual of Omaha Retirement Services
Transamerica
Slavic401k
Fidelity Investments
BPAS
Ubiquity Retirement + Savings
July Business Services
Paychex, Inc.

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Empower
PCS Retirement
Mutual of America Financial Group
Entrust Group, The
T. Rowe Price
Voya Financial Inc.
Pentegra Retirement Services
Nationwide Financial
NWPS
Standard, The
Principal Financial Group
Ameritas
Vestwell
Schwab Retirement Plan Services
TIAA-CREF
IPX Retirement
Paychex, Inc.
Securian Retirement
American Funds
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
IRALOGIX, Inc
BPAS
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Slavic401k
Charles Schwab & Co.
Lincoln Financial Group
Wells Fargo Advisors
Alliance Benefit Group National
Transamerica
Newport Group
Hebets Company, The
J.P. Morgan Asset Management
Ascensus, LLC
John Hancock Retirement Plan Services
PAi
Human Interest
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
401GO, Inc.
Equitable
Fidelity Investments
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
July Business Services
ADP Retirement Services
American Trust Retirement

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
American Funds
Ubiquity Retirement + Savings
Empower
Pentegra Retirement Services
Human Interest
Lincoln Financial Group
Voya Financial Inc.
Standard, The
Ascensus, LLC
Entrust Group, The
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
NWPS
PCS Retirement
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Wells Fargo Advisors
Ameritas
TIAA-CREF
American Financial Systems, Inc.
July Business Services
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
North American KTRADE Alliance
401GO, Inc.
American Trust Retirement
Paychex, Inc.
Charles Schwab & Co.
Schwab Retirement Plan Services
Vestwell
IPX Retirement
T. Rowe Price
Transamerica
ADP Retirement Services
Equitable
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Newport Group
Touchstone Retirement Group
Securian Retirement
Slavic401k
Principal Financial Group
Fidelity Investments
Nationwide Financial
J.P. Morgan Asset Management
PAi
IRALOGIX, Inc
BPAS

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