Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Pentegra Retirement Services
July Business Services
IRALOGIX, Inc
Wells Fargo Advisors
Slavic401k
The Hebets Company
Touchstone Retirement Group
Charles Schwab & Co.
Mutual of America Financial Group
Empower
BPAS
Lincoln Financial Group
Alerus Retirement and Benefits
The Entrust Group
American Financial Systems, Inc.
North American KTRADE Alliance
John Hancock Retirement Plan Services
Nationwide Financial
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
ADP Retirement Services
401GO, Inc.
Fidelity Investments
Alliance Benefit Group National
NWPS
Schwab Retirement Plan Services
Human Interest
The Standard
Newport Group
TIAA-CREF
Equitable
J.P. Morgan Asset Management
Voya Financial Inc.
American Funds
PCS Retirement
Ameritas
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Vestwell
Securian Retirement
IPX Retirement
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
PAi
Ascensus, LLC
Paychex, Inc.
American Trust Retirement
Mutual of Omaha Retirement Services

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
North American KTRADE Alliance
T. Rowe Price
Equitable
Alerus Retirement and Benefits
Slavic401k
PCS Retirement
ADP Retirement Services
Newport Group
American Trust Retirement
John Hancock Retirement Plan Services
Voya Financial Inc.
Ameritas
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Pentegra Retirement Services
Mutual of Omaha Retirement Services
Human Interest
PAi
Schwab Retirement Plan Services
Wells Fargo Advisors
Nationwide Financial
Fidelity Investments
Paychex, Inc.
Securian Retirement
The Hebets Company
Mutual of America Financial Group
Lincoln Financial Group
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
July Business Services
American Funds
Ascensus, LLC
401GO, Inc.
IPX Retirement
Corebridge Financial
IRALOGIX, Inc
Charles Schwab & Co.
American Financial Systems, Inc.
Transamerica
Empower
TIAA-CREF
The Entrust Group
NWPS
Touchstone Retirement Group
Alliance Benefit Group National
Principal Financial Group
CUNA Mutual Retirement Solutions
Vestwell
The Standard

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Entrust Group, The
Nationwide Financial
Alerus Retirement and Benefits
July Business Services
Ubiquity Retirement + Savings
Ameritas
Touchstone Retirement Group
NWPS
Newport Group
Slavic401k
IRALOGIX, Inc
Voya Financial Inc.
Vestwell
North American KTRADE Alliance
Hebets Company, The
Paychex, Inc.
CUNA Mutual Retirement Solutions
PCS Retirement
TIAA-CREF
Schwab Retirement Plan Services
Mutual of America Financial Group
Human Interest
American Financial Systems, Inc.
Empower
IPX Retirement
Wells Fargo Advisors
J.P. Morgan Asset Management
Lincoln Financial Group
American Funds
ADP Retirement Services
John Hancock Retirement Plan Services
Principal Financial Group
Equitable
Securian Retirement
Fidelity Investments
Transamerica
Mutual of Omaha Retirement Services
Ascensus, LLC
BPAS
Standard, The
Charles Schwab & Co.
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Corebridge Financial
Pentegra Retirement Services
PAi

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
American Financial Systems, Inc.
July Business Services
Alliance Benefit Group National
North American KTRADE Alliance
Slavic401k
Ameritas
Touchstone Retirement Group
PAi
BPAS
T. Rowe Price
Ubiquity Retirement + Savings
ADP Retirement Services
401GO, Inc.
Equitable
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Ascensus, LLC
TIAA-CREF
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
Principal Financial Group
Vestwell
IPX Retirement
Pentegra Retirement Services
Corebridge Financial
Human Interest
Newport Group
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
NWPS
Empower
Standard, The
American Funds
Transamerica
John Hancock Retirement Plan Services
American Trust Retirement
PCS Retirement
J.P. Morgan Asset Management
Hebets Company, The
Alerus Retirement and Benefits
IRALOGIX, Inc
Lincoln Financial Group
Paychex, Inc.
Voya Financial Inc.
Entrust Group, The
Securian Retirement
Schwab Retirement Plan Services

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Ameritas
BPAS
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
July Business Services
PAi
TIAA-CREF
North American KTRADE Alliance
Nationwide Financial
John Hancock Retirement Plan Services
Hebets Company, The
Entrust Group, The
Principal Financial Group
Securian Retirement
Wells Fargo Advisors
Human Interest
Ascensus, LLC
Mutual of America Financial Group
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
IPX Retirement
Standard, The
Voya Financial Inc.
Equitable
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Slavic401k
Lincoln Financial Group
Alerus Retirement and Benefits
Pentegra Retirement Services
NWPS
PCS Retirement
American Trust Retirement
Transamerica
Paychex, Inc.
American Funds
Mutual of Omaha Retirement Services
IRALOGIX, Inc
T. Rowe Price
Charles Schwab & Co.
Touchstone Retirement Group
Empower
Alliance Benefit Group National
Newport Group
Corebridge Financial
J.P. Morgan Asset Management
Schwab Retirement Plan Services
ADP Retirement Services

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Charles Schwab & Co.
American Financial Systems, Inc.
Entrust Group, The
July Business Services
Paychex, Inc.
Wells Fargo Advisors
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Pentegra Retirement Services
Empower
Ascensus, LLC
Touchstone Retirement Group
Newport Group
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
Equitable
J.P. Morgan Asset Management
North American KTRADE Alliance
PAi
American Trust Retirement
Slavic401k
Vestwell
ADP Retirement Services
Fidelity Investments
Nationwide Financial
Ameritas
American Funds
Alliance Benefit Group National
Corebridge Financial
PCS Retirement
401GO, Inc.
Securian Retirement
Human Interest
Voya Financial Inc.
Lincoln Financial Group
Principal Financial Group
TIAA-CREF
CUNA Mutual Retirement Solutions
NWPS
IRALOGIX, Inc
John Hancock Retirement Plan Services
T. Rowe Price
Standard, The
BPAS
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Transamerica
Alerus Retirement and Benefits

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Ubiquity Retirement + Savings
Touchstone Retirement Group
Entrust Group, The
Ascensus, LLC
Pentegra Retirement Services
TIAA-CREF
American Financial Systems, Inc.
Voya Financial Inc.
John Hancock Retirement Plan Services
American Funds
Wells Fargo Advisors
American Trust Retirement
Mutual of America Financial Group
Alliance Benefit Group National
Slavic401k
IPX Retirement
Equitable
Hebets Company, The
Alerus Retirement and Benefits
Principal Financial Group
401GO, Inc.
CUNA Mutual Retirement Solutions
Vestwell
Lincoln Financial Group
Nationwide Financial
Human Interest
IRALOGIX, Inc
PAi
J.P. Morgan Asset Management
Fidelity Investments
Ameritas
Mutual of Omaha Retirement Services
NWPS
Securian Retirement
BPAS
ADP Retirement Services
Standard, The
NestEggs Retirement Plan Services, Inc.
PCS Retirement
July Business Services
Charles Schwab & Co.
T. Rowe Price
Empower
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Paychex, Inc.
Schwab Retirement Plan Services
Transamerica
Newport Group

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Newport Group
Nationwide Financial
Standard, The
Voya Financial Inc.
Alerus Retirement and Benefits
Lincoln Financial Group
Charles Schwab & Co.
Human Interest
Fidelity Investments
Hebets Company, The
T. Rowe Price
American Trust Retirement
Alliance Benefit Group National
Vestwell
PCS Retirement
John Hancock Retirement Plan Services
Equitable
Slavic401k
Schwab Retirement Plan Services
TIAA-CREF
July Business Services
American Funds
401GO, Inc.
Corebridge Financial
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
North American KTRADE Alliance
Mutual of America Financial Group
Principal Financial Group
BPAS
Paychex, Inc.
Ubiquity Retirement + Savings
Touchstone Retirement Group
Wells Fargo Advisors
Empower
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
J.P. Morgan Asset Management
NWPS
IPX Retirement
Transamerica
American Financial Systems, Inc.
Ascensus, LLC
Ameritas
Entrust Group, The
PAi
Pentegra Retirement Services

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
BPAS
Alerus Retirement and Benefits
Voya Financial Inc.
Transamerica
Entrust Group, The
Nationwide Financial
Wells Fargo Advisors
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Securian Retirement
Pentegra Retirement Services
Ameritas
Lincoln Financial Group
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Fidelity Investments
ADP Retirement Services
IRALOGIX, Inc
American Funds
TIAA-CREF
American Financial Systems, Inc.
Empower
Principal Financial Group
Ascensus, LLC
Charles Schwab & Co.
July Business Services
Mutual of Omaha Retirement Services
Human Interest
Vestwell
American Trust Retirement
PCS Retirement
Touchstone Retirement Group
Standard, The
Newport Group
Schwab Retirement Plan Services
IPX Retirement
Alliance Benefit Group National
PAi
Corebridge Financial
T. Rowe Price
Ubiquity Retirement + Savings
NWPS
Paychex, Inc.
401GO, Inc.
Mutual of America Financial Group
Equitable
J.P. Morgan Asset Management

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
American Financial Systems, Inc.
Fidelity Investments
Mutual of Omaha Retirement Services
Alliance Benefit Group National
Corebridge Financial
IRALOGIX, Inc
Schwab Retirement Plan Services
Charles Schwab & Co.
Pentegra Retirement Services
July Business Services
American Trust Retirement
John Hancock Retirement Plan Services
Securian Retirement
Ubiquity Retirement + Savings
Vestwell
American Funds
ADP Retirement Services
Principal Financial Group
PCS Retirement
Wells Fargo Advisors
Lincoln Financial Group
Ameritas
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Entrust Group, The
Voya Financial Inc.
Alerus Retirement and Benefits
Equitable
TIAA-CREF
401GO, Inc.
Paychex, Inc.
PAi
Empower
Hebets Company, The
Standard, The
J.P. Morgan Asset Management
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
Slavic401k
IPX Retirement
BPAS
NWPS
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Newport Group
North American KTRADE Alliance
Nationwide Financial
Transamerica
Human Interest

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
Alerus Retirement and Benefits
TIAA-CREF
Alliance Benefit Group National
American Trust Retirement
Fidelity Investments
Newport Group
Schneider Downs Wealth Management Advisors, LP
Human Interest
Ascensus, LLC
Touchstone Retirement Group
Wells Fargo Advisors
Hebets Company, The
Paychex, Inc.
J.P. Morgan Asset Management
North American KTRADE Alliance
July Business Services
American Funds
Vestwell
Principal Financial Group
Ameritas
T. Rowe Price
Nationwide Financial
Schwab Retirement Plan Services
Slavic401k
Corebridge Financial
BPAS
Transamerica
CUNA Mutual Retirement Solutions
PCS Retirement
Voya Financial Inc.
PAi
ADP Retirement Services
Ubiquity Retirement + Savings
Securian Retirement
IPX Retirement
Empower
Entrust Group, The
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
NWPS
Mutual of Omaha Retirement Services
Standard, The
American Financial Systems, Inc.
401GO, Inc.
Charles Schwab & Co.
Equitable
Mutual of America Financial Group
Lincoln Financial Group

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Entrust Group, The
Paychex, Inc.
Newport Group
IRALOGIX, Inc
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
PAi
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Nationwide Financial
Fidelity Investments
Pentegra Retirement Services
North American KTRADE Alliance
American Trust Retirement
T. Rowe Price
July Business Services
Ubiquity Retirement + Savings
Slavic401k
Equitable
Standard, The
IPX Retirement
PCS Retirement
Human Interest
Schneider Downs Wealth Management Advisors, LP
Vestwell
Securian Retirement
Schwab Retirement Plan Services
Mutual of America Financial Group
Alliance Benefit Group National
Charles Schwab & Co.
Empower
Transamerica
TIAA-CREF
Ascensus, LLC
401GO, Inc.
BPAS
NWPS
American Financial Systems, Inc.
Hebets Company, The
Voya Financial Inc.
Ameritas
ADP Retirement Services
J.P. Morgan Asset Management
Lincoln Financial Group
Corebridge Financial
Alerus Retirement and Benefits
Wells Fargo Advisors

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
ADP Retirement Services
Vestwell
Wells Fargo Advisors
Paychex, Inc.
American Funds
Fidelity Investments
Entrust Group, The
Newport Group
Principal Financial Group
Voya Financial Inc.
Touchstone Retirement Group
Corebridge Financial
J.P. Morgan Asset Management
July Business Services
401GO, Inc.
Transamerica
Mutual of Omaha Retirement Services
Nationwide Financial
PCS Retirement
John Hancock Retirement Plan Services
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
TIAA-CREF
Charles Schwab & Co.
Mutual of America Financial Group
Ascensus, LLC
NWPS
Standard, The
American Trust Retirement
T. Rowe Price
Ameritas
Schwab Retirement Plan Services
IPX Retirement
Pentegra Retirement Services
PAi
Equitable
Empower
Lincoln Financial Group
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Human Interest
American Financial Systems, Inc.
Alerus Retirement and Benefits
IRALOGIX, Inc
BPAS

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