Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
TIAA-CREF
ADP Retirement Services
Newport Group
Charles Schwab & Co.
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
American Funds
John Hancock Retirement Plan Services
Equitable
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Ubiquity Retirement + Savings
North American KTRADE Alliance
Nationwide Financial
PAi
Schwab Retirement Plan Services
J.P. Morgan Asset Management
The Hebets Company
BPAS
Ascensus, LLC
401GO, Inc.
Corebridge Financial
American Trust Retirement
Empower
NWPS
Ameritas
Lincoln Financial Group
Voya Financial Inc.
The Standard
American Financial Systems, Inc.
Slavic401k
Human Interest
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Principal Financial Group
The Entrust Group
July Business Services
Transamerica
T. Rowe Price
PCS Retirement
Alerus Retirement and Benefits
Pentegra Retirement Services
IPX Retirement
Vestwell
Securian Retirement
Mutual of America Financial Group
IRALOGIX, Inc

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Paychex, Inc.
Ameritas
CUNA Mutual Retirement Solutions
Corebridge Financial
North American KTRADE Alliance
NWPS
401GO, Inc.
American Funds
Alliance Benefit Group National
American Trust Retirement
ADP Retirement Services
Mutual of America Financial Group
Nationwide Financial
The Hebets Company
Alerus Retirement and Benefits
T. Rowe Price
Principal Financial Group
Slavic401k
IRALOGIX, Inc
Human Interest
Charles Schwab & Co.
The Entrust Group
PAi
Transamerica
Securian Retirement
Vestwell
Fidelity Investments
Equitable
IPX Retirement
Wells Fargo Advisors
The Standard
J.P. Morgan Asset Management
American Financial Systems, Inc.
Voya Financial Inc.
Ascensus, LLC
Lincoln Financial Group
July Business Services
NestEggs Retirement Plan Services, Inc.
Newport Group
TIAA-CREF
BPAS
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Ubiquity Retirement + Savings
Empower
PCS Retirement
John Hancock Retirement Plan Services
Schwab Retirement Plan Services

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Paychex, Inc.
North American KTRADE Alliance
Schwab Retirement Plan Services
Voya Financial Inc.
TIAA-CREF
American Funds
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
American Financial Systems, Inc.
BPAS
Securian Retirement
Ameritas
Alerus Retirement and Benefits
IRALOGIX, Inc
IPX Retirement
ADP Retirement Services
PCS Retirement
Empower
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Fidelity Investments
Charles Schwab & Co.
July Business Services
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
Mutual of Omaha Retirement Services
Alliance Benefit Group National
Newport Group
PAi
Hebets Company, The
Pentegra Retirement Services
Wells Fargo Advisors
Principal Financial Group
Lincoln Financial Group
Transamerica
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
401GO, Inc.
American Trust Retirement
Slavic401k
J.P. Morgan Asset Management
Human Interest
Equitable
Corebridge Financial
Vestwell
Standard, The
Touchstone Retirement Group

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Equitable
Entrust Group, The
Securian Retirement
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Standard, The
BPAS
Ubiquity Retirement + Savings
Mutual of America Financial Group
American Funds
J.P. Morgan Asset Management
Newport Group
Alliance Benefit Group National
Alerus Retirement and Benefits
Human Interest
July Business Services
Ameritas
Transamerica
ADP Retirement Services
American Financial Systems, Inc.
Nationwide Financial
American Trust Retirement
Mutual of Omaha Retirement Services
Slavic401k
John Hancock Retirement Plan Services
Empower
Wells Fargo Advisors
Charles Schwab & Co.
IPX Retirement
North American KTRADE Alliance
PAi
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Vestwell
Schwab Retirement Plan Services
401GO, Inc.
T. Rowe Price
NWPS
TIAA-CREF
Fidelity Investments
Touchstone Retirement Group
Corebridge Financial
Hebets Company, The
Voya Financial Inc.
Ascensus, LLC
Paychex, Inc.
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
PCS Retirement

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Entrust Group, The
Principal Financial Group
T. Rowe Price
Charles Schwab & Co.
Pentegra Retirement Services
Ubiquity Retirement + Savings
401GO, Inc.
Mutual of Omaha Retirement Services
Corebridge Financial
TIAA-CREF
Nationwide Financial
American Financial Systems, Inc.
Ameritas
NWPS
PAi
Transamerica
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Ascensus, LLC
IRALOGIX, Inc
American Trust Retirement
Slavic401k
July Business Services
John Hancock Retirement Plan Services
Empower
Wells Fargo Advisors
Securian Retirement
Paychex, Inc.
J.P. Morgan Asset Management
American Funds
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Hebets Company, The
Touchstone Retirement Group
Standard, The
Newport Group
Schwab Retirement Plan Services
Mutual of America Financial Group
Equitable
BPAS
Vestwell
Human Interest
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
ADP Retirement Services
North American KTRADE Alliance
Fidelity Investments
Voya Financial Inc.

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
IPX Retirement
Corebridge Financial
Entrust Group, The
Standard, The
Slavic401k
ADP Retirement Services
John Hancock Retirement Plan Services
Equitable
Ascensus, LLC
North American KTRADE Alliance
Vestwell
Transamerica
Voya Financial Inc.
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
BPAS
Hebets Company, The
Empower
Nationwide Financial
Human Interest
PAi
Newport Group
NWPS
July Business Services
TIAA-CREF
American Financial Systems, Inc.
Pentegra Retirement Services
Alerus Retirement and Benefits
Touchstone Retirement Group
American Funds
Alliance Benefit Group National
Charles Schwab & Co.
Ameritas
Paychex, Inc.
PCS Retirement
American Trust Retirement
Ubiquity Retirement + Savings
Fidelity Investments
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Lincoln Financial Group
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
T. Rowe Price

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
401GO, Inc.
BPAS
Equitable
CUNA Mutual Retirement Solutions
Fidelity Investments
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
July Business Services
Charles Schwab & Co.
Lincoln Financial Group
Newport Group
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Securian Retirement
John Hancock Retirement Plan Services
Entrust Group, The
ADP Retirement Services
IPX Retirement
American Trust Retirement
Paychex, Inc.
Alerus Retirement and Benefits
Empower
TIAA-CREF
Hebets Company, The
NWPS
T. Rowe Price
Mutual of America Financial Group
Vestwell
American Financial Systems, Inc.
Ameritas
Ascensus, LLC
Slavic401k
Alliance Benefit Group National
Standard, The
PCS Retirement
North American KTRADE Alliance
Human Interest
Ubiquity Retirement + Savings
Corebridge Financial
Nationwide Financial
Transamerica
Schwab Retirement Plan Services
Pentegra Retirement Services
Wells Fargo Advisors
Voya Financial Inc.
PAi
NestEggs Retirement Plan Services, Inc.
American Funds

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Ubiquity Retirement + Savings
J.P. Morgan Asset Management
Standard, The
Voya Financial Inc.
North American KTRADE Alliance
T. Rowe Price
IRALOGIX, Inc
July Business Services
Vestwell
Human Interest
Transamerica
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
NWPS
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Pentegra Retirement Services
Touchstone Retirement Group
American Financial Systems, Inc.
PCS Retirement
Ascensus, LLC
Mutual of America Financial Group
Hebets Company, The
Lincoln Financial Group
American Funds
Entrust Group, The
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
401GO, Inc.
Mutual of Omaha Retirement Services
Newport Group
BPAS
Principal Financial Group
Alliance Benefit Group National
Alerus Retirement and Benefits
Ameritas
Slavic401k
Nationwide Financial
Empower
American Trust Retirement
Securian Retirement
Corebridge Financial
Fidelity Investments
Paychex, Inc.
PAi
Equitable
Schwab Retirement Plan Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Ubiquity Retirement + Savings
Equitable
American Funds
NestEggs Retirement Plan Services, Inc.
Slavic401k
Empower
Human Interest
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Touchstone Retirement Group
Hebets Company, The
BPAS
Pentegra Retirement Services
J.P. Morgan Asset Management
Transamerica
John Hancock Retirement Plan Services
Standard, The
Mutual of America Financial Group
Entrust Group, The
CUNA Mutual Retirement Solutions
Securian Retirement
North American KTRADE Alliance
Principal Financial Group
IPX Retirement
Ascensus, LLC
ADP Retirement Services
Wells Fargo Advisors
July Business Services
American Trust Retirement
American Financial Systems, Inc.
PCS Retirement
PAi
IRALOGIX, Inc
T. Rowe Price
NWPS
Nationwide Financial
Fidelity Investments
Charles Schwab & Co.
Mutual of Omaha Retirement Services
Ameritas
401GO, Inc.
Lincoln Financial Group
Alliance Benefit Group National
Schwab Retirement Plan Services
Newport Group
TIAA-CREF
Alerus Retirement and Benefits
Paychex, Inc.
Vestwell

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
BPAS
Transamerica
Ameritas
TIAA-CREF
Mutual of America Financial Group
T. Rowe Price
American Funds
PAi
NWPS
Charles Schwab & Co.
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
PCS Retirement
Nationwide Financial
Mutual of Omaha Retirement Services
Human Interest
Newport Group
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
American Financial Systems, Inc.
Alerus Retirement and Benefits
Principal Financial Group
Securian Retirement
CUNA Mutual Retirement Solutions
Lincoln Financial Group
Empower
July Business Services
J.P. Morgan Asset Management
Vestwell
Hebets Company, The
American Trust Retirement
Alliance Benefit Group National
Ascensus, LLC
IRALOGIX, Inc
Paychex, Inc.
Slavic401k
IPX Retirement
North American KTRADE Alliance
ADP Retirement Services
Standard, The
John Hancock Retirement Plan Services
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Fidelity Investments
Voya Financial Inc.
Equitable
Entrust Group, The
401GO, Inc.

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
July Business Services
Pentegra Retirement Services
Mutual of Omaha Retirement Services
T. Rowe Price
Lincoln Financial Group
Slavic401k
American Funds
Ascensus, LLC
American Trust Retirement
BPAS
Principal Financial Group
Entrust Group, The
PAi
Hebets Company, The
Fidelity Investments
Mutual of America Financial Group
North American KTRADE Alliance
Vestwell
Securian Retirement
CUNA Mutual Retirement Solutions
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
IPX Retirement
American Financial Systems, Inc.
Corebridge Financial
Nationwide Financial
John Hancock Retirement Plan Services
401GO, Inc.
Standard, The
J.P. Morgan Asset Management
Empower
Ameritas
NWPS
Transamerica
Voya Financial Inc.
PCS Retirement
Newport Group
Equitable
Schwab Retirement Plan Services
TIAA-CREF
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Human Interest
Ubiquity Retirement + Savings
Touchstone Retirement Group
Wells Fargo Advisors
Alerus Retirement and Benefits

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Nationwide Financial
Ascensus, LLC
July Business Services
Standard, The
IPX Retirement
Hebets Company, The
John Hancock Retirement Plan Services
PCS Retirement
Newport Group
American Funds
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Touchstone Retirement Group
Corebridge Financial
Ameritas
Voya Financial Inc.
Fidelity Investments
401GO, Inc.
Ubiquity Retirement + Savings
Empower
J.P. Morgan Asset Management
Securian Retirement
Equitable
Lincoln Financial Group
TIAA-CREF
Pentegra Retirement Services
T. Rowe Price
Mutual of America Financial Group
Alerus Retirement and Benefits
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Transamerica
PAi
Charles Schwab & Co.
Slavic401k
NWPS
Entrust Group, The
Mutual of Omaha Retirement Services
Wells Fargo Advisors
ADP Retirement Services
Human Interest
American Trust Retirement
Alliance Benefit Group National
American Financial Systems, Inc.
BPAS
Paychex, Inc.
Vestwell
NestEggs Retirement Plan Services, Inc.

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Equitable
Ameritas
Touchstone Retirement Group
401GO, Inc.
Schwab Retirement Plan Services
Nationwide Financial
Paychex, Inc.
Alliance Benefit Group National
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
American Funds
Transamerica
July Business Services
PAi
Hebets Company, The
Human Interest
Slavic401k
BPAS
Fidelity Investments
ADP Retirement Services
Voya Financial Inc.
Entrust Group, The
IPX Retirement
Alerus Retirement and Benefits
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
American Trust Retirement
T. Rowe Price
American Financial Systems, Inc.
Ascensus, LLC
Lincoln Financial Group
Corebridge Financial
IRALOGIX, Inc
Vestwell
Newport Group
Pentegra Retirement Services
Mutual of America Financial Group
Securian Retirement
Ubiquity Retirement + Savings
Principal Financial Group
CUNA Mutual Retirement Solutions
Standard, The
TIAA-CREF
Empower
Wells Fargo Advisors
PCS Retirement

T