Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Principal Financial Group
Charles Schwab & Co.
American Trust Retirement
IPX Retirement
The Hebets Company
Fidelity Investments
Pentegra Retirement Services
North American KTRADE Alliance
Ameritas
401GO, Inc.
Corebridge Financial
Newport Group
American Funds
The Entrust Group
NWPS
The Standard
Mutual of Omaha Retirement Services
BPAS
Equitable
PAi
Vestwell
Lincoln Financial Group
Voya Financial Inc.
J.P. Morgan Asset Management
Nationwide Financial
Ascensus, LLC
T. Rowe Price
Ubiquity Retirement + Savings
July Business Services
Human Interest
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
John Hancock Retirement Plan Services
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
TIAA-CREF
Securian Retirement
Paychex, Inc.
PCS Retirement
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
Slavic401k
Schwab Retirement Plan Services
ADP Retirement Services
Touchstone Retirement Group
Empower
Transamerica
Alliance Benefit Group National
American Financial Systems, Inc.

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
T. Rowe Price
Mutual of America Financial Group
Principal Financial Group
Pentegra Retirement Services
The Hebets Company
Schwab Retirement Plan Services
Newport Group
American Financial Systems, Inc.
PCS Retirement
Ubiquity Retirement + Savings
Fidelity Investments
Transamerica
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Ameritas
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
IRALOGIX, Inc
Alliance Benefit Group National
Alerus Retirement and Benefits
PAi
J.P. Morgan Asset Management
Empower
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Nationwide Financial
Paychex, Inc.
Securian Retirement
IPX Retirement
The Standard
John Hancock Retirement Plan Services
BPAS
Touchstone Retirement Group
Mutual of Omaha Retirement Services
American Funds
ADP Retirement Services
NWPS
Ascensus, LLC
July Business Services
Slavic401k
North American KTRADE Alliance
Vestwell
401GO, Inc.
Equitable
Voya Financial Inc.
Human Interest
The Entrust Group
Charles Schwab & Co.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Corebridge Financial
Touchstone Retirement Group
Nationwide Financial
PCS Retirement
Standard, The
Fidelity Investments
Mutual of America Financial Group
Ubiquity Retirement + Savings
Equitable
Alliance Benefit Group National
North American KTRADE Alliance
Schwab Retirement Plan Services
401GO, Inc.
T. Rowe Price
July Business Services
Empower
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Transamerica
Voya Financial Inc.
CUNA Mutual Retirement Solutions
American Funds
Ascensus, LLC
Pentegra Retirement Services
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Securian Retirement
IPX Retirement
NWPS
BPAS
IRALOGIX, Inc
Ameritas
Alerus Retirement and Benefits
PAi
American Financial Systems, Inc.
Entrust Group, The
John Hancock Retirement Plan Services
Charles Schwab & Co.
Newport Group
TIAA-CREF
Vestwell
Paychex, Inc.
Slavic401k
ADP Retirement Services
Lincoln Financial Group
Principal Financial Group
American Trust Retirement

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
401GO, Inc.
Ubiquity Retirement + Savings
TIAA-CREF
Fidelity Investments
John Hancock Retirement Plan Services
Securian Retirement
Vestwell
IPX Retirement
NWPS
PCS Retirement
American Funds
Paychex, Inc.
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
PAi
Hebets Company, The
IRALOGIX, Inc
Mutual of America Financial Group
BPAS
Alliance Benefit Group National
Nationwide Financial
Slavic401k
J.P. Morgan Asset Management
Newport Group
North American KTRADE Alliance
Lincoln Financial Group
Empower
ADP Retirement Services
American Financial Systems, Inc.
July Business Services
Transamerica
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Human Interest
Charles Schwab & Co.
Entrust Group, The
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
Alerus Retirement and Benefits
Corebridge Financial
Ameritas
Equitable
Standard, The
Touchstone Retirement Group
Voya Financial Inc.
Wells Fargo Advisors
American Trust Retirement
T. Rowe Price

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Nationwide Financial
Ameritas
Ubiquity Retirement + Savings
North American KTRADE Alliance
Pentegra Retirement Services
American Financial Systems, Inc.
Voya Financial Inc.
Lincoln Financial Group
IRALOGIX, Inc
Alerus Retirement and Benefits
T. Rowe Price
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
NWPS
BPAS
Transamerica
Touchstone Retirement Group
Paychex, Inc.
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
IPX Retirement
TIAA-CREF
July Business Services
John Hancock Retirement Plan Services
Vestwell
Equitable
Slavic401k
401GO, Inc.
PCS Retirement
ADP Retirement Services
Newport Group
CUNA Mutual Retirement Solutions
Human Interest
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
American Trust Retirement
American Funds
Fidelity Investments
Ascensus, LLC
Alliance Benefit Group National
Empower
Hebets Company, The
Securian Retirement
Entrust Group, The
Charles Schwab & Co.
Principal Financial Group
Standard, The
PAi
Mutual of America Financial Group

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
T. Rowe Price
NWPS
American Funds
Wells Fargo Advisors
Nationwide Financial
July Business Services
401GO, Inc.
Alerus Retirement and Benefits
Entrust Group, The
Standard, The
Touchstone Retirement Group
ADP Retirement Services
CUNA Mutual Retirement Solutions
BPAS
American Trust Retirement
IPX Retirement
Slavic401k
Pentegra Retirement Services
Corebridge Financial
J.P. Morgan Asset Management
American Financial Systems, Inc.
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Ameritas
Hebets Company, The
TIAA-CREF
PAi
Mutual of America Financial Group
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Human Interest
Lincoln Financial Group
Newport Group
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Equitable
Alliance Benefit Group National
Ascensus, LLC
Securian Retirement
PCS Retirement
Fidelity Investments
Paychex, Inc.
Vestwell
Empower
John Hancock Retirement Plan Services
North American KTRADE Alliance
Transamerica
Voya Financial Inc.

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
American Trust Retirement
Voya Financial Inc.
Mutual of Omaha Retirement Services
Vestwell
Paychex, Inc.
Slavic401k
Ubiquity Retirement + Savings
ADP Retirement Services
Transamerica
John Hancock Retirement Plan Services
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Empower
July Business Services
Nationwide Financial
Equitable
TIAA-CREF
Human Interest
T. Rowe Price
PCS Retirement
PAi
Fidelity Investments
Alliance Benefit Group National
North American KTRADE Alliance
J.P. Morgan Asset Management
IRALOGIX, Inc
Charles Schwab & Co.
Newport Group
BPAS
Alerus Retirement and Benefits
American Financial Systems, Inc.
Mutual of America Financial Group
Hebets Company, The
Wells Fargo Advisors
Touchstone Retirement Group
Entrust Group, The
Schwab Retirement Plan Services
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Securian Retirement
NWPS
Pentegra Retirement Services
American Funds
Ascensus, LLC
401GO, Inc.
Ameritas
Standard, The
Lincoln Financial Group

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Ascensus, LLC
American Funds
Charles Schwab & Co.
North American KTRADE Alliance
Nationwide Financial
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Ubiquity Retirement + Savings
Fidelity Investments
CUNA Mutual Retirement Solutions
PAi
Slavic401k
Vestwell
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Alerus Retirement and Benefits
Empower
Voya Financial Inc.
Transamerica
Ameritas
401GO, Inc.
Touchstone Retirement Group
TIAA-CREF
Securian Retirement
Paychex, Inc.
Entrust Group, The
IPX Retirement
Pentegra Retirement Services
Lincoln Financial Group
Human Interest
American Trust Retirement
NWPS
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Standard, The
July Business Services
IRALOGIX, Inc
Schwab Retirement Plan Services
American Financial Systems, Inc.
Equitable
BPAS
Wells Fargo Advisors
Hebets Company, The
PCS Retirement
Mutual of America Financial Group
T. Rowe Price
Newport Group

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
IRALOGIX, Inc
July Business Services
Equitable
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Empower
Charles Schwab & Co.
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Corebridge Financial
Voya Financial Inc.
Hebets Company, The
Standard, The
PAi
Nationwide Financial
401GO, Inc.
PCS Retirement
Slavic401k
Newport Group
Vestwell
TIAA-CREF
Lincoln Financial Group
Paychex, Inc.
Alerus Retirement and Benefits
Entrust Group, The
American Trust Retirement
Mutual of America Financial Group
ADP Retirement Services
Ascensus, LLC
Ameritas
IPX Retirement
Human Interest
American Funds
Principal Financial Group
BPAS
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Fidelity Investments
North American KTRADE Alliance
Alliance Benefit Group National
Transamerica
Ubiquity Retirement + Savings
NWPS
T. Rowe Price
Schwab Retirement Plan Services

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
Ameritas
ADP Retirement Services
T. Rowe Price
Lincoln Financial Group
John Hancock Retirement Plan Services
Alliance Benefit Group National
IRALOGIX, Inc
Paychex, Inc.
BPAS
Securian Retirement
NWPS
J.P. Morgan Asset Management
American Funds
IPX Retirement
Principal Financial Group
Touchstone Retirement Group
Human Interest
CUNA Mutual Retirement Solutions
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Hebets Company, The
Alerus Retirement and Benefits
Standard, The
Transamerica
Wells Fargo Advisors
Entrust Group, The
Nationwide Financial
Equitable
North American KTRADE Alliance
Mutual of America Financial Group
Voya Financial Inc.
Charles Schwab & Co.
Corebridge Financial
TIAA-CREF
Newport Group
NestEggs Retirement Plan Services, Inc.
PAi
Slavic401k
American Financial Systems, Inc.
PCS Retirement
Pentegra Retirement Services
Vestwell
Fidelity Investments
401GO, Inc.
July Business Services
Empower
Schwab Retirement Plan Services

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Paychex, Inc.
IRALOGIX, Inc
Ascensus, LLC
Mutual of Omaha Retirement Services
Standard, The
BPAS
Empower
Securian Retirement
Wells Fargo Advisors
Charles Schwab & Co.
Alliance Benefit Group National
Entrust Group, The
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Pentegra Retirement Services
Hebets Company, The
Newport Group
American Funds
American Financial Systems, Inc.
Vestwell
Ameritas
American Trust Retirement
NWPS
Nationwide Financial
PAi
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Lincoln Financial Group
IPX Retirement
Touchstone Retirement Group
PCS Retirement
ADP Retirement Services
Mutual of America Financial Group
Fidelity Investments
Corebridge Financial
Human Interest
Slavic401k
401GO, Inc.
Schwab Retirement Plan Services
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Equitable
Principal Financial Group
July Business Services
TIAA-CREF
Transamerica
J.P. Morgan Asset Management

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
TIAA-CREF
Alliance Benefit Group National
Charles Schwab & Co.
Touchstone Retirement Group
Standard, The
T. Rowe Price
Empower
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Principal Financial Group
American Funds
Paychex, Inc.
Corebridge Financial
BPAS
North American KTRADE Alliance
American Trust Retirement
Alerus Retirement and Benefits
ADP Retirement Services
401GO, Inc.
Newport Group
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Entrust Group, The
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Hebets Company, The
Equitable
Vestwell
Fidelity Investments
Mutual of Omaha Retirement Services
Transamerica
PCS Retirement
Voya Financial Inc.
PAi
IPX Retirement
Ameritas
Human Interest
Slavic401k
American Financial Systems, Inc.
Mutual of America Financial Group
Wells Fargo Advisors
Securian Retirement
IRALOGIX, Inc
July Business Services
Nationwide Financial
Ascensus, LLC

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Paychex, Inc.
Principal Financial Group
ADP Retirement Services
Mutual of America Financial Group
BPAS
Ascensus, LLC
Alliance Benefit Group National
Wells Fargo Advisors
Charles Schwab & Co.
Touchstone Retirement Group
Voya Financial Inc.
Lincoln Financial Group
July Business Services
Entrust Group, The
Standard, The
American Trust Retirement
John Hancock Retirement Plan Services
Equitable
American Financial Systems, Inc.
North American KTRADE Alliance
Pentegra Retirement Services
Slavic401k
Newport Group
Ubiquity Retirement + Savings
IRALOGIX, Inc
Schwab Retirement Plan Services
T. Rowe Price
American Funds
Mutual of Omaha Retirement Services
TIAA-CREF
CUNA Mutual Retirement Solutions
Ameritas
Hebets Company, The
Fidelity Investments
Transamerica
NWPS
401GO, Inc.
J.P. Morgan Asset Management
Nationwide Financial
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Vestwell
IPX Retirement
Securian Retirement
Empower
Human Interest
PAi
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits

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