Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
The Hebets Company
ADP Retirement Services
IPX Retirement
TIAA-CREF
PCS Retirement
NWPS
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
Pentegra Retirement Services
American Funds
Equitable
Corebridge Financial
Empower
J.P. Morgan Asset Management
Lincoln Financial Group
Mutual of America Financial Group
Nationwide Financial
Vestwell
CUNA Mutual Retirement Solutions
American Trust Retirement
PAi
Newport Group
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Charles Schwab & Co.
Schwab Retirement Plan Services
North American KTRADE Alliance
Fidelity Investments
IRALOGIX, Inc
Principal Financial Group
Ameritas
The Entrust Group
American Financial Systems, Inc.
Alliance Benefit Group National
Human Interest
The Standard
Paychex, Inc.
Voya Financial Inc.
Securian Retirement
Transamerica
Ascensus, LLC
401GO, Inc.
Wells Fargo Advisors
Touchstone Retirement Group
T. Rowe Price
BPAS
July Business Services
Slavic401k

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
J.P. Morgan Asset Management
Corebridge Financial
Vestwell
Human Interest
Paychex, Inc.
Touchstone Retirement Group
Schwab Retirement Plan Services
TIAA-CREF
Lincoln Financial Group
The Standard
T. Rowe Price
Alliance Benefit Group National
The Hebets Company
PAi
Pentegra Retirement Services
Securian Retirement
401GO, Inc.
IRALOGIX, Inc
Ameritas
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Equitable
PCS Retirement
Nationwide Financial
Slavic401k
Newport Group
Fidelity Investments
Mutual of Omaha Retirement Services
North American KTRADE Alliance
The Entrust Group
Voya Financial Inc.
American Funds
NWPS
Ascensus, LLC
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
IPX Retirement
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
Transamerica
Charles Schwab & Co.
Empower
American Trust Retirement
July Business Services
Alerus Retirement and Benefits
American Financial Systems, Inc.
Ubiquity Retirement + Savings

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Touchstone Retirement Group
American Trust Retirement
Newport Group
Entrust Group, The
IRALOGIX, Inc
Principal Financial Group
Transamerica
Voya Financial Inc.
NWPS
July Business Services
Fidelity Investments
Mutual of Omaha Retirement Services
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
Vestwell
Paychex, Inc.
Alerus Retirement and Benefits
Standard, The
Schwab Retirement Plan Services
ADP Retirement Services
Hebets Company, The
IPX Retirement
Equitable
Corebridge Financial
Nationwide Financial
J.P. Morgan Asset Management
North American KTRADE Alliance
Securian Retirement
Ascensus, LLC
John Hancock Retirement Plan Services
Lincoln Financial Group
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
Ameritas
Wells Fargo Advisors
PCS Retirement
Mutual of America Financial Group
BPAS
401GO, Inc.
T. Rowe Price
American Funds
American Financial Systems, Inc.
Alliance Benefit Group National
Empower
Human Interest
PAi

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
IRALOGIX, Inc
NWPS
Voya Financial Inc.
401GO, Inc.
T. Rowe Price
Alliance Benefit Group National
July Business Services
Ameritas
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Transamerica
Human Interest
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
PAi
IPX Retirement
Equitable
North American KTRADE Alliance
Newport Group
Paychex, Inc.
Slavic401k
American Financial Systems, Inc.
Standard, The
Fidelity Investments
PCS Retirement
Alerus Retirement and Benefits
Pentegra Retirement Services
Ascensus, LLC
Vestwell
Lincoln Financial Group
Mutual of America Financial Group
American Funds
Nationwide Financial
Entrust Group, The
Schwab Retirement Plan Services
Securian Retirement
ADP Retirement Services
Wells Fargo Advisors
Empower
Ubiquity Retirement + Savings
BPAS
John Hancock Retirement Plan Services
American Trust Retirement
TIAA-CREF
CUNA Mutual Retirement Solutions
Principal Financial Group
Hebets Company, The
Mutual of Omaha Retirement Services

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Slavic401k
PAi
Transamerica
Voya Financial Inc.
401GO, Inc.
Alerus Retirement and Benefits
Standard, The
Nationwide Financial
Ameritas
Corebridge Financial
IRALOGIX, Inc
Securian Retirement
Vestwell
Human Interest
TIAA-CREF
ADP Retirement Services
Lincoln Financial Group
Alliance Benefit Group National
Wells Fargo Advisors
Fidelity Investments
Entrust Group, The
Paychex, Inc.
American Trust Retirement
Newport Group
Charles Schwab & Co.
July Business Services
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
PCS Retirement
American Financial Systems, Inc.
American Funds
CUNA Mutual Retirement Solutions
BPAS
North American KTRADE Alliance
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Ubiquity Retirement + Savings
IPX Retirement
Mutual of America Financial Group
T. Rowe Price
Principal Financial Group
Equitable
Ascensus, LLC
NWPS
Hebets Company, The
Touchstone Retirement Group
Empower

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
TIAA-CREF
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Wells Fargo Advisors
T. Rowe Price
PAi
Vestwell
Alliance Benefit Group National
American Financial Systems, Inc.
IPX Retirement
Hebets Company, The
July Business Services
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
IRALOGIX, Inc
Ascensus, LLC
Schwab Retirement Plan Services
Newport Group
Empower
401GO, Inc.
Charles Schwab & Co.
Entrust Group, The
Transamerica
Voya Financial Inc.
Paychex, Inc.
John Hancock Retirement Plan Services
Standard, The
BPAS
Equitable
NWPS
CUNA Mutual Retirement Solutions
American Funds
Ubiquity Retirement + Savings
Human Interest
Ameritas
North American KTRADE Alliance
Mutual of America Financial Group
ADP Retirement Services
Nationwide Financial
PCS Retirement
Mutual of Omaha Retirement Services
American Trust Retirement
Pentegra Retirement Services
Securian Retirement
Corebridge Financial
Slavic401k
Touchstone Retirement Group
Lincoln Financial Group

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Alliance Benefit Group National
TIAA-CREF
Standard, The
Entrust Group, The
Corebridge Financial
Nationwide Financial
Newport Group
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Vestwell
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
IPX Retirement
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
July Business Services
ADP Retirement Services
Alerus Retirement and Benefits
Fidelity Investments
Voya Financial Inc.
Ascensus, LLC
Transamerica
Human Interest
T. Rowe Price
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Equitable
Lincoln Financial Group
Slavic401k
American Trust Retirement
PCS Retirement
Securian Retirement
Ameritas
Schwab Retirement Plan Services
Mutual of America Financial Group
American Financial Systems, Inc.
NWPS
PAi
American Funds
Pentegra Retirement Services
IRALOGIX, Inc
Principal Financial Group
BPAS
North American KTRADE Alliance
Hebets Company, The
Wells Fargo Advisors
Touchstone Retirement Group
J.P. Morgan Asset Management
Charles Schwab & Co.

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
North American KTRADE Alliance
IPX Retirement
Touchstone Retirement Group
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Transamerica
Fidelity Investments
John Hancock Retirement Plan Services
401GO, Inc.
July Business Services
Lincoln Financial Group
Entrust Group, The
Voya Financial Inc.
Slavic401k
Wells Fargo Advisors
Charles Schwab & Co.
Principal Financial Group
PCS Retirement
Alliance Benefit Group National
Hebets Company, The
American Financial Systems, Inc.
T. Rowe Price
Mutual of America Financial Group
Empower
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
PAi
ADP Retirement Services
Ameritas
Schwab Retirement Plan Services
BPAS
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Newport Group
Ascensus, LLC
Vestwell
Corebridge Financial
Securian Retirement
Paychex, Inc.
Human Interest
TIAA-CREF
American Funds
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
IRALOGIX, Inc
Equitable
Standard, The
Mutual of Omaha Retirement Services

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
John Hancock Retirement Plan Services
Lincoln Financial Group
Empower
Slavic401k
Paychex, Inc.
Ameritas
IRALOGIX, Inc
BPAS
Charles Schwab & Co.
401GO, Inc.
Ascensus, LLC
PAi
Principal Financial Group
T. Rowe Price
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Vestwell
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
CUNA Mutual Retirement Solutions
Corebridge Financial
Schwab Retirement Plan Services
American Financial Systems, Inc.
TIAA-CREF
Wells Fargo Advisors
Human Interest
J.P. Morgan Asset Management
Pentegra Retirement Services
Nationwide Financial
ADP Retirement Services
American Trust Retirement
Equitable
July Business Services
Mutual of America Financial Group
Fidelity Investments
Mutual of Omaha Retirement Services
IPX Retirement
Touchstone Retirement Group
Transamerica
Standard, The
Entrust Group, The
North American KTRADE Alliance
Hebets Company, The
PCS Retirement
American Funds
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Newport Group

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
BPAS
Securian Retirement
Touchstone Retirement Group
Lincoln Financial Group
Mutual of America Financial Group
Fidelity Investments
Voya Financial Inc.
Wells Fargo Advisors
Vestwell
T. Rowe Price
Charles Schwab & Co.
Nationwide Financial
PAi
Equitable
PCS Retirement
IPX Retirement
Ascensus, LLC
American Financial Systems, Inc.
Ameritas
Empower
Pentegra Retirement Services
Principal Financial Group
North American KTRADE Alliance
Alliance Benefit Group National
Alerus Retirement and Benefits
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Paychex, Inc.
Transamerica
American Trust Retirement
TIAA-CREF
Standard, The
401GO, Inc.
July Business Services
John Hancock Retirement Plan Services
Hebets Company, The
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Newport Group
ADP Retirement Services
American Funds
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Slavic401k
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
Human Interest

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Ameritas
Vestwell
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Principal Financial Group
ADP Retirement Services
Ascensus, LLC
Corebridge Financial
PCS Retirement
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Entrust Group, The
Paychex, Inc.
Slavic401k
IRALOGIX, Inc
July Business Services
Securian Retirement
Mutual of Omaha Retirement Services
Human Interest
American Funds
T. Rowe Price
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Hebets Company, The
Mutual of America Financial Group
Nationwide Financial
Newport Group
IPX Retirement
Standard, The
Pentegra Retirement Services
Schwab Retirement Plan Services
Voya Financial Inc.
NWPS
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Empower
PAi
TIAA-CREF
Equitable
American Trust Retirement
Wells Fargo Advisors
John Hancock Retirement Plan Services
American Financial Systems, Inc.
Charles Schwab & Co.
Lincoln Financial Group
BPAS
Touchstone Retirement Group
Ubiquity Retirement + Savings
401GO, Inc.

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
IPX Retirement
NWPS
Hebets Company, The
American Trust Retirement
Principal Financial Group
Fidelity Investments
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
PAi
Empower
Voya Financial Inc.
Newport Group
Securian Retirement
Entrust Group, The
TIAA-CREF
Transamerica
Lincoln Financial Group
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
IRALOGIX, Inc
Vestwell
ADP Retirement Services
John Hancock Retirement Plan Services
Nationwide Financial
Corebridge Financial
J.P. Morgan Asset Management
Wells Fargo Advisors
North American KTRADE Alliance
Standard, The
401GO, Inc.
July Business Services
Human Interest
American Financial Systems, Inc.
Charles Schwab & Co.
Paychex, Inc.
Ameritas
Ubiquity Retirement + Savings
BPAS
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
PCS Retirement
Pentegra Retirement Services
Touchstone Retirement Group
American Funds
Equitable
Slavic401k

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
Alliance Benefit Group National
IPX Retirement
Nationwide Financial
Pentegra Retirement Services
Slavic401k
Paychex, Inc.
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Empower
American Trust Retirement
Wells Fargo Advisors
Voya Financial Inc.
401GO, Inc.
Lincoln Financial Group
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Schwab Retirement Plan Services
BPAS
Ubiquity Retirement + Savings
Standard, The
T. Rowe Price
NWPS
Corebridge Financial
TIAA-CREF
Newport Group
Vestwell
Human Interest
John Hancock Retirement Plan Services
American Financial Systems, Inc.
IRALOGIX, Inc
American Funds
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Hebets Company, The
Equitable
Entrust Group, The
Charles Schwab & Co.
Principal Financial Group
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
PCS Retirement
Securian Retirement
July Business Services
Transamerica
Ameritas
North American KTRADE Alliance
PAi
ADP Retirement Services
Fidelity Investments

T