Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Corebridge Financial
Lincoln Financial Group
TIAA-CREF
American Financial Systems, Inc.
NWPS
CUNA Mutual Retirement Solutions
Nationwide Financial
PAi
Ameritas
Securian Retirement
Pentegra Retirement Services
The Entrust Group
North American KTRADE Alliance
IRALOGIX, Inc
T. Rowe Price
Fidelity Investments
Charles Schwab & Co.
BPAS
Principal Financial Group
Ascensus, LLC
Touchstone Retirement Group
401GO, Inc.
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
IPX Retirement
John Hancock Retirement Plan Services
The Standard
Wells Fargo Advisors
American Trust Retirement
Mutual of Omaha Retirement Services
ADP Retirement Services
Mutual of America Financial Group
Transamerica
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
PCS Retirement
Vestwell
Human Interest
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Slavic401k
July Business Services
Equitable
Empower
Voya Financial Inc.
Schwab Retirement Plan Services
The Hebets Company
Newport Group
Paychex, Inc.

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Vestwell
T. Rowe Price
American Trust Retirement
Schwab Retirement Plan Services
Wells Fargo Advisors
401GO, Inc.
IPX Retirement
Touchstone Retirement Group
Securian Retirement
Ameritas
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
BPAS
PAi
Lincoln Financial Group
Transamerica
PCS Retirement
North American KTRADE Alliance
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Human Interest
Pentegra Retirement Services
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
TIAA-CREF
NWPS
Empower
Corebridge Financial
American Funds
Fidelity Investments
Charles Schwab & Co.
The Standard
Ubiquity Retirement + Savings
The Entrust Group
Nationwide Financial
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Alerus Retirement and Benefits
Mutual of America Financial Group
Equitable
Newport Group
Ascensus, LLC
The Hebets Company
American Financial Systems, Inc.
ADP Retirement Services
J.P. Morgan Asset Management

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
ADP Retirement Services
Ascensus, LLC
Mutual of Omaha Retirement Services
Hebets Company, The
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Transamerica
Lincoln Financial Group
Empower
NWPS
Equitable
IPX Retirement
American Financial Systems, Inc.
401GO, Inc.
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
PCS Retirement
IRALOGIX, Inc
Touchstone Retirement Group
Vestwell
July Business Services
John Hancock Retirement Plan Services
Newport Group
Principal Financial Group
Human Interest
T. Rowe Price
Ameritas
Charles Schwab & Co.
Pentegra Retirement Services
PAi
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Voya Financial Inc.
BPAS
American Funds
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
American Trust Retirement
Nationwide Financial
Alliance Benefit Group National
Standard, The
Fidelity Investments
Slavic401k
North American KTRADE Alliance
TIAA-CREF
Mutual of America Financial Group
Wells Fargo Advisors

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Entrust Group, The
Empower
Transamerica
Slavic401k
Newport Group
Alerus Retirement and Benefits
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
NWPS
Vestwell
PCS Retirement
Principal Financial Group
Ascensus, LLC
ADP Retirement Services
IRALOGIX, Inc
Alliance Benefit Group National
North American KTRADE Alliance
Human Interest
CUNA Mutual Retirement Solutions
American Trust Retirement
PAi
Nationwide Financial
John Hancock Retirement Plan Services
Corebridge Financial
Touchstone Retirement Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
July Business Services
Charles Schwab & Co.
J.P. Morgan Asset Management
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
American Funds
IPX Retirement
Wells Fargo Advisors
Ubiquity Retirement + Savings
Ameritas
401GO, Inc.
BPAS
Standard, The
Fidelity Investments
Pentegra Retirement Services
Voya Financial Inc.
Schwab Retirement Plan Services
TIAA-CREF
T. Rowe Price
American Financial Systems, Inc.
Equitable

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
North American KTRADE Alliance
John Hancock Retirement Plan Services
Charles Schwab & Co.
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Ascensus, LLC
BPAS
Alliance Benefit Group National
Principal Financial Group
Ubiquity Retirement + Savings
Touchstone Retirement Group
Nationwide Financial
IPX Retirement
Newport Group
PAi
Paychex, Inc.
American Financial Systems, Inc.
Ameritas
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Equitable
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Transamerica
Entrust Group, The
PCS Retirement
Human Interest
Alerus Retirement and Benefits
American Funds
Voya Financial Inc.
Pentegra Retirement Services
Lincoln Financial Group
IRALOGIX, Inc
Empower
401GO, Inc.
Hebets Company, The
Schwab Retirement Plan Services
Standard, The
NWPS
Securian Retirement
July Business Services
Slavic401k
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
T. Rowe Price
TIAA-CREF
Vestwell
ADP Retirement Services
American Trust Retirement

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Ascensus, LLC
Newport Group
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Pentegra Retirement Services
Standard, The
Mutual of Omaha Retirement Services
Entrust Group, The
Charles Schwab & Co.
Empower
J.P. Morgan Asset Management
Touchstone Retirement Group
T. Rowe Price
Schwab Retirement Plan Services
July Business Services
Lincoln Financial Group
Slavic401k
John Hancock Retirement Plan Services
American Trust Retirement
Equitable
Nationwide Financial
BPAS
Ubiquity Retirement + Savings
IRALOGIX, Inc
Vestwell
Wells Fargo Advisors
Hebets Company, The
PAi
IPX Retirement
Human Interest
Mutual of America Financial Group
Transamerica
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
American Financial Systems, Inc.
ADP Retirement Services
North American KTRADE Alliance
Fidelity Investments
Principal Financial Group
Alerus Retirement and Benefits
Corebridge Financial
TIAA-CREF
American Funds
Ameritas
NWPS
401GO, Inc.

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Human Interest
NWPS
American Funds
Mutual of America Financial Group
PAi
Standard, The
Securian Retirement
American Financial Systems, Inc.
T. Rowe Price
Fidelity Investments
Newport Group
Hebets Company, The
Transamerica
Paychex, Inc.
ADP Retirement Services
Principal Financial Group
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Ameritas
Touchstone Retirement Group
North American KTRADE Alliance
John Hancock Retirement Plan Services
Slavic401k
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Nationwide Financial
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
CUNA Mutual Retirement Solutions
Corebridge Financial
July Business Services
Ascensus, LLC
American Trust Retirement
Empower
IRALOGIX, Inc
Schwab Retirement Plan Services
Wells Fargo Advisors
PCS Retirement
TIAA-CREF
Vestwell
Equitable
Charles Schwab & Co.
BPAS
Entrust Group, The
Voya Financial Inc.
IPX Retirement
Schneider Downs Wealth Management Advisors, LP

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
American Trust Retirement
July Business Services
Paychex, Inc.
Empower
Fidelity Investments
American Funds
Ameritas
PCS Retirement
Principal Financial Group
Hebets Company, The
Charles Schwab & Co.
Human Interest
Newport Group
Alliance Benefit Group National
ADP Retirement Services
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Equitable
PAi
IRALOGIX, Inc
Voya Financial Inc.
Nationwide Financial
Pentegra Retirement Services
TIAA-CREF
North American KTRADE Alliance
Standard, The
T. Rowe Price
IPX Retirement
John Hancock Retirement Plan Services
Slavic401k
Entrust Group, The
Touchstone Retirement Group
J.P. Morgan Asset Management
BPAS
American Financial Systems, Inc.
Corebridge Financial
Ubiquity Retirement + Savings
Ascensus, LLC
401GO, Inc.
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Transamerica
Vestwell
Wells Fargo Advisors
Mutual of America Financial Group
NWPS
Securian Retirement
Lincoln Financial Group

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
July Business Services
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Pentegra Retirement Services
Vestwell
TIAA-CREF
IPX Retirement
Touchstone Retirement Group
Human Interest
Paychex, Inc.
Equitable
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
PAi
American Funds
Mutual of America Financial Group
IRALOGIX, Inc
Mutual of Omaha Retirement Services
North American KTRADE Alliance
American Trust Retirement
Ubiquity Retirement + Savings
Lincoln Financial Group
Standard, The
Entrust Group, The
Wells Fargo Advisors
Principal Financial Group
John Hancock Retirement Plan Services
NWPS
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Ascensus, LLC
Fidelity Investments
Hebets Company, The
CUNA Mutual Retirement Solutions
Ameritas
T. Rowe Price
Newport Group
American Financial Systems, Inc.
Securian Retirement
Alliance Benefit Group National
Charles Schwab & Co.
Slavic401k
Alerus Retirement and Benefits
Empower
Transamerica
PCS Retirement
BPAS
401GO, Inc.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
T. Rowe Price
Lincoln Financial Group
American Funds
IRALOGIX, Inc
July Business Services
Alliance Benefit Group National
Voya Financial Inc.
Mutual of Omaha Retirement Services
NWPS
Fidelity Investments
Hebets Company, The
Ubiquity Retirement + Savings
ADP Retirement Services
Securian Retirement
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
American Trust Retirement
Entrust Group, The
Slavic401k
Corebridge Financial
Schwab Retirement Plan Services
Human Interest
Equitable
Charles Schwab & Co.
American Financial Systems, Inc.
North American KTRADE Alliance
Empower
PAi
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
Alerus Retirement and Benefits
Principal Financial Group
401GO, Inc.
Mutual of America Financial Group
Ameritas
Touchstone Retirement Group
Newport Group
Nationwide Financial
Standard, The
TIAA-CREF
IPX Retirement
Vestwell
BPAS
Transamerica

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Vestwell
401GO, Inc.
Securian Retirement
T. Rowe Price
Charles Schwab & Co.
Standard, The
Alliance Benefit Group National
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Paychex, Inc.
IRALOGIX, Inc
Ameritas
North American KTRADE Alliance
Wells Fargo Advisors
Lincoln Financial Group
Alerus Retirement and Benefits
PCS Retirement
American Funds
Fidelity Investments
Equitable
July Business Services
Entrust Group, The
Mutual of America Financial Group
Human Interest
BPAS
Mutual of Omaha Retirement Services
Voya Financial Inc.
Principal Financial Group
Hebets Company, The
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Newport Group
Corebridge Financial
Slavic401k
American Trust Retirement
Nationwide Financial
IPX Retirement
Touchstone Retirement Group
Transamerica
NWPS
PAi
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
TIAA-CREF
Ascensus, LLC
Empower

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Alliance Benefit Group National
Securian Retirement
CUNA Mutual Retirement Solutions
NWPS
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Equitable
John Hancock Retirement Plan Services
Mutual of America Financial Group
PCS Retirement
Standard, The
BPAS
Vestwell
Entrust Group, The
Touchstone Retirement Group
Hebets Company, The
Ubiquity Retirement + Savings
Principal Financial Group
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
Ameritas
Ascensus, LLC
Empower
American Financial Systems, Inc.
J.P. Morgan Asset Management
Newport Group
North American KTRADE Alliance
Mutual of Omaha Retirement Services
July Business Services
Alerus Retirement and Benefits
Transamerica
Nationwide Financial
Paychex, Inc.
PAi
401GO, Inc.
Fidelity Investments
Lincoln Financial Group
Voya Financial Inc.
IRALOGIX, Inc
ADP Retirement Services
Corebridge Financial
T. Rowe Price
Slavic401k
American Trust Retirement
Pentegra Retirement Services
American Funds
Human Interest

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
PAi
T. Rowe Price
Entrust Group, The
Schwab Retirement Plan Services
BPAS
TIAA-CREF
American Funds
Standard, The
Alerus Retirement and Benefits
IRALOGIX, Inc
IPX Retirement
Charles Schwab & Co.
Mutual of America Financial Group
Newport Group
Equitable
ADP Retirement Services
Alliance Benefit Group National
July Business Services
Vestwell
Transamerica
NestEggs Retirement Plan Services, Inc.
Empower
NWPS
Corebridge Financial
Hebets Company, The
American Financial Systems, Inc.
Nationwide Financial
Mutual of Omaha Retirement Services
401GO, Inc.
Human Interest
PCS Retirement
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Ubiquity Retirement + Savings
Securian Retirement
American Trust Retirement
Pentegra Retirement Services
North American KTRADE Alliance
Paychex, Inc.
Ameritas
J.P. Morgan Asset Management
Principal Financial Group
Slavic401k
John Hancock Retirement Plan Services
Fidelity Investments
Touchstone Retirement Group

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