Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
The Entrust Group
Equitable
Mutual of America Financial Group
PCS Retirement
Slavic401k
IPX Retirement
Fidelity Investments
The Standard
Vestwell
The Hebets Company
Human Interest
American Funds
July Business Services
American Financial Systems, Inc.
Corebridge Financial
Touchstone Retirement Group
401GO, Inc.
Alliance Benefit Group National
Charles Schwab & Co.
Empower
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Transamerica
Principal Financial Group
NWPS
CUNA Mutual Retirement Solutions
American Trust Retirement
Ascensus, LLC
Voya Financial Inc.
ADP Retirement Services
Securian Retirement
IRALOGIX, Inc
TIAA-CREF
T. Rowe Price
John Hancock Retirement Plan Services
Lincoln Financial Group
Ameritas
North American KTRADE Alliance
Paychex, Inc.
Wells Fargo Advisors
BPAS
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Newport Group
Alerus Retirement and Benefits
PAi
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
BPAS
Ascensus, LLC
Voya Financial Inc.
American Trust Retirement
Mutual of America Financial Group
July Business Services
Nationwide Financial
NWPS
The Entrust Group
American Funds
IRALOGIX, Inc
Touchstone Retirement Group
Pentegra Retirement Services
Alerus Retirement and Benefits
TIAA-CREF
J.P. Morgan Asset Management
Human Interest
The Standard
Mutual of Omaha Retirement Services
Paychex, Inc.
Securian Retirement
Lincoln Financial Group
American Financial Systems, Inc.
Schwab Retirement Plan Services
Alliance Benefit Group National
Newport Group
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Equitable
ADP Retirement Services
T. Rowe Price
Wells Fargo Advisors
Empower
IPX Retirement
Transamerica
PCS Retirement
401GO, Inc.
Charles Schwab & Co.
PAi
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
The Hebets Company
Ameritas
Vestwell
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Fidelity Investments
Principal Financial Group
North American KTRADE Alliance

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Ameritas
J.P. Morgan Asset Management
Transamerica
Vestwell
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Slavic401k
John Hancock Retirement Plan Services
Standard, The
Ubiquity Retirement + Savings
401GO, Inc.
American Funds
Principal Financial Group
PCS Retirement
Wells Fargo Advisors
TIAA-CREF
Fidelity Investments
Touchstone Retirement Group
NWPS
Entrust Group, The
Hebets Company, The
CUNA Mutual Retirement Solutions
July Business Services
PAi
North American KTRADE Alliance
Corebridge Financial
Charles Schwab & Co.
Alliance Benefit Group National
Voya Financial Inc.
Alerus Retirement and Benefits
Securian Retirement
American Financial Systems, Inc.
Schwab Retirement Plan Services
Mutual of America Financial Group
T. Rowe Price
BPAS
Lincoln Financial Group
Nationwide Financial
Equitable
Pentegra Retirement Services
Newport Group
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Empower
Human Interest
American Trust Retirement
IRALOGIX, Inc
Ascensus, LLC

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
401GO, Inc.
IPX Retirement
CUNA Mutual Retirement Solutions
NWPS
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
American Funds
Vestwell
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Human Interest
PCS Retirement
July Business Services
Transamerica
Equitable
Hebets Company, The
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
American Financial Systems, Inc.
PAi
J.P. Morgan Asset Management
Empower
Mutual of America Financial Group
North American KTRADE Alliance
BPAS
Fidelity Investments
Voya Financial Inc.
Standard, The
Alliance Benefit Group National
Newport Group
Wells Fargo Advisors
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
T. Rowe Price
Securian Retirement
American Trust Retirement
Ameritas
Entrust Group, The
TIAA-CREF
Ascensus, LLC
ADP Retirement Services
Slavic401k
Corebridge Financial
IRALOGIX, Inc
Pentegra Retirement Services
Schwab Retirement Plan Services
Touchstone Retirement Group
Principal Financial Group

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Paychex, Inc.
PAi
NWPS
Entrust Group, The
American Funds
CUNA Mutual Retirement Solutions
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Ameritas
T. Rowe Price
Principal Financial Group
Voya Financial Inc.
IPX Retirement
Corebridge Financial
TIAA-CREF
Touchstone Retirement Group
Nationwide Financial
Slavic401k
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
Equitable
American Trust Retirement
Human Interest
Charles Schwab & Co.
Pentegra Retirement Services
Transamerica
Newport Group
PCS Retirement
J.P. Morgan Asset Management
BPAS
Schwab Retirement Plan Services
Lincoln Financial Group
401GO, Inc.
Wells Fargo Advisors
Standard, The
IRALOGIX, Inc
Ubiquity Retirement + Savings
Empower
Hebets Company, The
Mutual of America Financial Group
Alliance Benefit Group National
Vestwell
ADP Retirement Services
Ascensus, LLC
American Financial Systems, Inc.
North American KTRADE Alliance
July Business Services

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
American Trust Retirement
Ameritas
PAi
PCS Retirement
Nationwide Financial
Entrust Group, The
ADP Retirement Services
CUNA Mutual Retirement Solutions
Fidelity Investments
Touchstone Retirement Group
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Securian Retirement
Ubiquity Retirement + Savings
Empower
Wells Fargo Advisors
TIAA-CREF
American Funds
Ascensus, LLC
Principal Financial Group
John Hancock Retirement Plan Services
Pentegra Retirement Services
Paychex, Inc.
Equitable
BPAS
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Charles Schwab & Co.
Voya Financial Inc.
Mutual of America Financial Group
Transamerica
Human Interest
Lincoln Financial Group
J.P. Morgan Asset Management
July Business Services
401GO, Inc.
Hebets Company, The
T. Rowe Price
NWPS
IRALOGIX, Inc
Standard, The
IPX Retirement
Newport Group
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Slavic401k
Vestwell
Corebridge Financial

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Touchstone Retirement Group
401GO, Inc.
Paychex, Inc.
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Newport Group
American Trust Retirement
Equitable
Lincoln Financial Group
Ameritas
NWPS
Standard, The
Slavic401k
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Fidelity Investments
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Alerus Retirement and Benefits
American Financial Systems, Inc.
Corebridge Financial
PAi
Wells Fargo Advisors
July Business Services
Voya Financial Inc.
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
Hebets Company, The
American Funds
Alliance Benefit Group National
Entrust Group, The
Nationwide Financial
Vestwell
T. Rowe Price
Transamerica
Ascensus, LLC
J.P. Morgan Asset Management
North American KTRADE Alliance
Principal Financial Group
Empower
John Hancock Retirement Plan Services
Securian Retirement
TIAA-CREF
ADP Retirement Services
PCS Retirement
Human Interest
Mutual of America Financial Group

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
J.P. Morgan Asset Management
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Wells Fargo Advisors
Empower
Pentegra Retirement Services
TIAA-CREF
PAi
PCS Retirement
Hebets Company, The
American Funds
Standard, The
IRALOGIX, Inc
Lincoln Financial Group
Equitable
Alerus Retirement and Benefits
NWPS
Nationwide Financial
July Business Services
Ubiquity Retirement + Savings
Paychex, Inc.
Entrust Group, The
BPAS
Schneider Downs Wealth Management Advisors, LP
Newport Group
North American KTRADE Alliance
American Financial Systems, Inc.
Fidelity Investments
Securian Retirement
Transamerica
Ameritas
Touchstone Retirement Group
Voya Financial Inc.
Slavic401k
Principal Financial Group
Vestwell
401GO, Inc.
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Human Interest
Corebridge Financial
Mutual of America Financial Group
T. Rowe Price
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
IPX Retirement
American Trust Retirement
Schwab Retirement Plan Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Newport Group
401GO, Inc.
Alerus Retirement and Benefits
American Funds
TIAA-CREF
Standard, The
John Hancock Retirement Plan Services
Touchstone Retirement Group
North American KTRADE Alliance
T. Rowe Price
Principal Financial Group
Entrust Group, The
Fidelity Investments
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Alliance Benefit Group National
Wells Fargo Advisors
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Human Interest
Ameritas
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Lincoln Financial Group
Voya Financial Inc.
ADP Retirement Services
PCS Retirement
Vestwell
BPAS
Equitable
Charles Schwab & Co.
Ascensus, LLC
Nationwide Financial
Ubiquity Retirement + Savings
NWPS
Pentegra Retirement Services
PAi
American Trust Retirement
Hebets Company, The
Paychex, Inc.
July Business Services
Transamerica
Slavic401k
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Securian Retirement

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
ADP Retirement Services
American Trust Retirement
IRALOGIX, Inc
Wells Fargo Advisors
Voya Financial Inc.
Corebridge Financial
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Standard, The
American Funds
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Ameritas
Nationwide Financial
North American KTRADE Alliance
PAi
John Hancock Retirement Plan Services
Principal Financial Group
Touchstone Retirement Group
Transamerica
Alerus Retirement and Benefits
Entrust Group, The
Vestwell
Empower
Slavic401k
NWPS
Alliance Benefit Group National
Fidelity Investments
Hebets Company, The
July Business Services
Securian Retirement
Lincoln Financial Group
Equitable
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Mutual of America Financial Group
Ubiquity Retirement + Savings
TIAA-CREF
401GO, Inc.
BPAS
J.P. Morgan Asset Management
IPX Retirement
PCS Retirement
Human Interest
Paychex, Inc.
Newport Group
Mutual of Omaha Retirement Services

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Standard, The
J.P. Morgan Asset Management
Lincoln Financial Group
Newport Group
Vestwell
Entrust Group, The
ADP Retirement Services
PAi
Equitable
Mutual of Omaha Retirement Services
TIAA-CREF
Ubiquity Retirement + Savings
NWPS
Voya Financial Inc.
Wells Fargo Advisors
Pentegra Retirement Services
Slavic401k
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Human Interest
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Nationwide Financial
Ascensus, LLC
North American KTRADE Alliance
Transamerica
PCS Retirement
CUNA Mutual Retirement Solutions
July Business Services
Empower
IRALOGIX, Inc
Securian Retirement
American Trust Retirement
Principal Financial Group
Corebridge Financial
Mutual of America Financial Group
Touchstone Retirement Group
American Funds
BPAS
Ameritas
IPX Retirement
T. Rowe Price
Charles Schwab & Co.
Fidelity Investments
Paychex, Inc.
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
CUNA Mutual Retirement Solutions
Equitable
Ubiquity Retirement + Savings
Securian Retirement
American Funds
IPX Retirement
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Voya Financial Inc.
Slavic401k
Standard, The
Vestwell
Nationwide Financial
T. Rowe Price
Lincoln Financial Group
PAi
401GO, Inc.
Principal Financial Group
Fidelity Investments
American Financial Systems, Inc.
John Hancock Retirement Plan Services
American Trust Retirement
TIAA-CREF
Paychex, Inc.
Entrust Group, The
Alerus Retirement and Benefits
Transamerica
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
July Business Services
J.P. Morgan Asset Management
Charles Schwab & Co.
Wells Fargo Advisors
North American KTRADE Alliance
Alliance Benefit Group National
Empower
IRALOGIX, Inc
Corebridge Financial
Human Interest
ADP Retirement Services
Mutual of America Financial Group
NWPS
PCS Retirement
Schwab Retirement Plan Services
Ameritas
Newport Group
NestEggs Retirement Plan Services, Inc.
BPAS
Ascensus, LLC

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
T. Rowe Price
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Paychex, Inc.
NWPS
TIAA-CREF
Slavic401k
American Financial Systems, Inc.
PAi
Charles Schwab & Co.
Ascensus, LLC
401GO, Inc.
Lincoln Financial Group
Hebets Company, The
Pentegra Retirement Services
Touchstone Retirement Group
Alliance Benefit Group National
Transamerica
Empower
Securian Retirement
Newport Group
ADP Retirement Services
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
IPX Retirement
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Human Interest
Voya Financial Inc.
Equitable
Nationwide Financial
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
PCS Retirement
Alerus Retirement and Benefits
July Business Services
Mutual of Omaha Retirement Services
American Funds
American Trust Retirement
North American KTRADE Alliance
Corebridge Financial
Standard, The
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
Vestwell
Ameritas
Entrust Group, The
IRALOGIX, Inc

T