Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Lincoln Financial Group
PCS Retirement
Paychex, Inc.
IRALOGIX, Inc
John Hancock Retirement Plan Services
Voya Financial Inc.
Alerus Retirement and Benefits
Principal Financial Group
Securian Retirement
Vestwell
NWPS
401GO, Inc.
Nationwide Financial
IPX Retirement
Fidelity Investments
American Funds
North American KTRADE Alliance
Ascensus, LLC
ADP Retirement Services
American Trust Retirement
T. Rowe Price
Slavic401k
The Standard
PAi
Mutual of America Financial Group
Alliance Benefit Group National
The Hebets Company
Touchstone Retirement Group
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Human Interest
Wells Fargo Advisors
Charles Schwab & Co.
Empower
Transamerica
The Entrust Group
Schneider Downs Wealth Management Advisors, LP
Newport Group
Mutual of Omaha Retirement Services
Corebridge Financial
Equitable
CUNA Mutual Retirement Solutions
Ameritas
July Business Services
BPAS
TIAA-CREF
Pentegra Retirement Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Touchstone Retirement Group
Equitable
Newport Group
Principal Financial Group
TIAA-CREF
Lincoln Financial Group
Schwab Retirement Plan Services
T. Rowe Price
ADP Retirement Services
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Securian Retirement
Empower
Human Interest
Vestwell
Slavic401k
Transamerica
PAi
American Funds
Mutual of America Financial Group
Corebridge Financial
Charles Schwab & Co.
North American KTRADE Alliance
NWPS
The Hebets Company
Pentegra Retirement Services
PCS Retirement
July Business Services
Wells Fargo Advisors
Nationwide Financial
IPX Retirement
American Trust Retirement
Alerus Retirement and Benefits
BPAS
Alliance Benefit Group National
The Entrust Group
Voya Financial Inc.
Fidelity Investments
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
The Standard
IRALOGIX, Inc
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Ameritas
Ascensus, LLC
Mutual of Omaha Retirement Services
Paychex, Inc.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Vestwell
Hebets Company, The
July Business Services
Slavic401k
Ascensus, LLC
American Trust Retirement
BPAS
Equitable
PCS Retirement
Transamerica
Human Interest
401GO, Inc.
Fidelity Investments
T. Rowe Price
Empower
NestEggs Retirement Plan Services, Inc.
American Funds
NWPS
Voya Financial Inc.
IPX Retirement
Paychex, Inc.
Entrust Group, The
Ubiquity Retirement + Savings
TIAA-CREF
Wells Fargo Advisors
PAi
Nationwide Financial
Mutual of America Financial Group
Lincoln Financial Group
North American KTRADE Alliance
Ameritas
Alerus Retirement and Benefits
American Financial Systems, Inc.
IRALOGIX, Inc
Charles Schwab & Co.
Alliance Benefit Group National
ADP Retirement Services
Standard, The
Touchstone Retirement Group
Pentegra Retirement Services
J.P. Morgan Asset Management
Corebridge Financial
Mutual of Omaha Retirement Services
Newport Group
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Securian Retirement
Principal Financial Group

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Touchstone Retirement Group
TIAA-CREF
Vestwell
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
PAi
Corebridge Financial
Fidelity Investments
Securian Retirement
Alliance Benefit Group National
Ascensus, LLC
Principal Financial Group
John Hancock Retirement Plan Services
401GO, Inc.
Pentegra Retirement Services
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Wells Fargo Advisors
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Human Interest
Equitable
Ameritas
Alerus Retirement and Benefits
BPAS
American Financial Systems, Inc.
Hebets Company, The
American Trust Retirement
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
NWPS
Newport Group
Standard, The
Nationwide Financial
Voya Financial Inc.
PCS Retirement
IRALOGIX, Inc
ADP Retirement Services
Schwab Retirement Plan Services
Slavic401k
July Business Services
Transamerica
American Funds
Charles Schwab & Co.
Paychex, Inc.
IPX Retirement
Empower
Ubiquity Retirement + Savings

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
American Funds
Touchstone Retirement Group
Voya Financial Inc.
Mutual of America Financial Group
Wells Fargo Advisors
American Trust Retirement
Charles Schwab & Co.
Newport Group
Ameritas
Schneider Downs Wealth Management Advisors, LP
BPAS
American Financial Systems, Inc.
Ubiquity Retirement + Savings
TIAA-CREF
Fidelity Investments
July Business Services
J.P. Morgan Asset Management
NWPS
Vestwell
Ascensus, LLC
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
IRALOGIX, Inc
John Hancock Retirement Plan Services
Principal Financial Group
Nationwide Financial
Human Interest
Standard, The
Slavic401k
PAi
CUNA Mutual Retirement Solutions
Transamerica
PCS Retirement
Alerus Retirement and Benefits
Securian Retirement
Alliance Benefit Group National
Entrust Group, The
Mutual of Omaha Retirement Services
T. Rowe Price
Pentegra Retirement Services
North American KTRADE Alliance
Empower
Lincoln Financial Group
IPX Retirement
ADP Retirement Services
Corebridge Financial
Equitable
Schwab Retirement Plan Services

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Wells Fargo Advisors
Paychex, Inc.
Pentegra Retirement Services
John Hancock Retirement Plan Services
Principal Financial Group
IRALOGIX, Inc
PAi
Ameritas
Securian Retirement
Mutual of America Financial Group
Equitable
Empower
Schwab Retirement Plan Services
Corebridge Financial
American Trust Retirement
401GO, Inc.
Alliance Benefit Group National
Ascensus, LLC
Alerus Retirement and Benefits
T. Rowe Price
Touchstone Retirement Group
Ubiquity Retirement + Savings
NWPS
Human Interest
Nationwide Financial
North American KTRADE Alliance
Newport Group
J.P. Morgan Asset Management
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Standard, The
Voya Financial Inc.
July Business Services
American Financial Systems, Inc.
BPAS
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
Mutual of Omaha Retirement Services
Charles Schwab & Co.
American Funds
Transamerica
CUNA Mutual Retirement Solutions
TIAA-CREF
PCS Retirement
Slavic401k
ADP Retirement Services
Vestwell
Fidelity Investments

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
American Trust Retirement
Alerus Retirement and Benefits
Standard, The
NestEggs Retirement Plan Services, Inc.
Newport Group
Principal Financial Group
Nationwide Financial
July Business Services
Human Interest
PCS Retirement
Ameritas
Slavic401k
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
American Funds
BPAS
Alliance Benefit Group National
NWPS
TIAA-CREF
Corebridge Financial
John Hancock Retirement Plan Services
Charles Schwab & Co.
401GO, Inc.
Ascensus, LLC
Ubiquity Retirement + Savings
Touchstone Retirement Group
American Financial Systems, Inc.
J.P. Morgan Asset Management
PAi
ADP Retirement Services
Wells Fargo Advisors
Mutual of America Financial Group
Hebets Company, The
Paychex, Inc.
Vestwell
Mutual of Omaha Retirement Services
Empower
IPX Retirement
Entrust Group, The
Voya Financial Inc.
Equitable
CUNA Mutual Retirement Solutions
T. Rowe Price
North American KTRADE Alliance
Lincoln Financial Group
Securian Retirement
Schwab Retirement Plan Services
Transamerica
Pentegra Retirement Services

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
PAi
IRALOGIX, Inc
Transamerica
Nationwide Financial
Vestwell
July Business Services
401GO, Inc.
American Funds
Wells Fargo Advisors
Lincoln Financial Group
ADP Retirement Services
TIAA-CREF
American Financial Systems, Inc.
Schwab Retirement Plan Services
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
Standard, The
Human Interest
Equitable
Ameritas
Touchstone Retirement Group
American Trust Retirement
John Hancock Retirement Plan Services
Mutual of America Financial Group
NWPS
Voya Financial Inc.
Newport Group
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Empower
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
PCS Retirement
Hebets Company, The
Slavic401k
Paychex, Inc.
Corebridge Financial
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
North American KTRADE Alliance
Pentegra Retirement Services
Alliance Benefit Group National
Entrust Group, The
IPX Retirement
Principal Financial Group
Securian Retirement
Ascensus, LLC
BPAS
CUNA Mutual Retirement Solutions

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Touchstone Retirement Group
American Financial Systems, Inc.
Entrust Group, The
Lincoln Financial Group
Wells Fargo Advisors
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Fidelity Investments
American Trust Retirement
Nationwide Financial
Slavic401k
PAi
NWPS
Corebridge Financial
Ubiquity Retirement + Savings
Hebets Company, The
Vestwell
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Human Interest
Ascensus, LLC
TIAA-CREF
Standard, The
Newport Group
401GO, Inc.
T. Rowe Price
Voya Financial Inc.
Ameritas
Charles Schwab & Co.
Empower
Transamerica
Mutual of America Financial Group
Alerus Retirement and Benefits
Pentegra Retirement Services
IPX Retirement
CUNA Mutual Retirement Solutions
July Business Services
J.P. Morgan Asset Management
American Funds
BPAS
Securian Retirement
Equitable
PCS Retirement
Principal Financial Group
North American KTRADE Alliance

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Schwab Retirement Plan Services
Fidelity Investments
July Business Services
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Human Interest
BPAS
Alliance Benefit Group National
Vestwell
Paychex, Inc.
Wells Fargo Advisors
Ubiquity Retirement + Savings
Pentegra Retirement Services
Voya Financial Inc.
Equitable
Mutual of Omaha Retirement Services
Empower
Newport Group
Slavic401k
IPX Retirement
Entrust Group, The
Principal Financial Group
IRALOGIX, Inc
Lincoln Financial Group
Ameritas
Hebets Company, The
Corebridge Financial
PCS Retirement
Securian Retirement
401GO, Inc.
Alerus Retirement and Benefits
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Nationwide Financial
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
TIAA-CREF
American Funds
Transamerica
Charles Schwab & Co.
American Trust Retirement
Touchstone Retirement Group
Ascensus, LLC
NWPS
ADP Retirement Services
PAi

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
J.P. Morgan Asset Management
Standard, The
Paychex, Inc.
ADP Retirement Services
Ubiquity Retirement + Savings
NWPS
Vestwell
Equitable
Principal Financial Group
Empower
Voya Financial Inc.
Human Interest
IPX Retirement
Nationwide Financial
Lincoln Financial Group
Touchstone Retirement Group
Alliance Benefit Group National
Hebets Company, The
July Business Services
Fidelity Investments
Pentegra Retirement Services
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
T. Rowe Price
Newport Group
Mutual of America Financial Group
TIAA-CREF
Slavic401k
John Hancock Retirement Plan Services
Entrust Group, The
BPAS
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Alerus Retirement and Benefits
Wells Fargo Advisors
401GO, Inc.
Schwab Retirement Plan Services
North American KTRADE Alliance
Transamerica
Securian Retirement
CUNA Mutual Retirement Solutions
Ameritas
PAi
American Funds
Mutual of Omaha Retirement Services
American Trust Retirement
IRALOGIX, Inc

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Newport Group
Mutual of Omaha Retirement Services
American Funds
Vestwell
Pentegra Retirement Services
NWPS
American Financial Systems, Inc.
Empower
Ameritas
BPAS
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
ADP Retirement Services
Hebets Company, The
TIAA-CREF
John Hancock Retirement Plan Services
Transamerica
Alliance Benefit Group National
401GO, Inc.
North American KTRADE Alliance
Entrust Group, The
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Corebridge Financial
American Trust Retirement
Paychex, Inc.
Touchstone Retirement Group
T. Rowe Price
Lincoln Financial Group
IPX Retirement
Ascensus, LLC
IRALOGIX, Inc
PAi
Human Interest
July Business Services
Nationwide Financial
PCS Retirement
Mutual of America Financial Group
Schwab Retirement Plan Services
Standard, The
Voya Financial Inc.
J.P. Morgan Asset Management
Equitable
Securian Retirement
Principal Financial Group
Slavic401k
Fidelity Investments

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Principal Financial Group
Pentegra Retirement Services
Wells Fargo Advisors
T. Rowe Price
American Funds
Ameritas
Touchstone Retirement Group
American Trust Retirement
John Hancock Retirement Plan Services
Newport Group
Charles Schwab & Co.
Standard, The
Corebridge Financial
Mutual of America Financial Group
Securian Retirement
Slavic401k
Hebets Company, The
July Business Services
PCS Retirement
Nationwide Financial
Alerus Retirement and Benefits
Ascensus, LLC
Schwab Retirement Plan Services
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
BPAS
Equitable
Voya Financial Inc.
Fidelity Investments
Alliance Benefit Group National
Transamerica
North American KTRADE Alliance
401GO, Inc.
Vestwell
Empower
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Paychex, Inc.
PAi
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Lincoln Financial Group
ADP Retirement Services
NWPS
J.P. Morgan Asset Management
IPX Retirement
Human Interest
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The

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