Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
July Business Services
Slavic401k
NWPS
The Entrust Group
401GO, Inc.
PAi
Transamerica
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Newport Group
Wells Fargo Advisors
Lincoln Financial Group
American Trust Retirement
J.P. Morgan Asset Management
IPX Retirement
Fidelity Investments
Ameritas
T. Rowe Price
Paychex, Inc.
Principal Financial Group
The Hebets Company
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Schwab Retirement Plan Services
Equitable
Securian Retirement
Ascensus, LLC
Empower
Human Interest
Alerus Retirement and Benefits
Mutual of America Financial Group
Charles Schwab & Co.
Voya Financial Inc.
ADP Retirement Services
John Hancock Retirement Plan Services
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
American Funds
Alliance Benefit Group National
Mutual of Omaha Retirement Services
Vestwell
TIAA-CREF
Touchstone Retirement Group
PCS Retirement
Nationwide Financial
BPAS
The Standard
IRALOGIX, Inc

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Newport Group
BPAS
Alliance Benefit Group National
Corebridge Financial
CUNA Mutual Retirement Solutions
The Hebets Company
Alerus Retirement and Benefits
ADP Retirement Services
Pentegra Retirement Services
401GO, Inc.
Paychex, Inc.
Nationwide Financial
John Hancock Retirement Plan Services
Vestwell
Transamerica
PCS Retirement
The Standard
TIAA-CREF
American Funds
Mutual of Omaha Retirement Services
Human Interest
T. Rowe Price
July Business Services
Equitable
IPX Retirement
Slavic401k
Voya Financial Inc.
Principal Financial Group
Ascensus, LLC
Fidelity Investments
NWPS
Ubiquity Retirement + Savings
North American KTRADE Alliance
Securian Retirement
Wells Fargo Advisors
J.P. Morgan Asset Management
Ameritas
Touchstone Retirement Group
Charles Schwab & Co.
American Financial Systems, Inc.
Empower
Schwab Retirement Plan Services
IRALOGIX, Inc
Lincoln Financial Group
The Entrust Group
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
PAi

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Lincoln Financial Group
American Financial Systems, Inc.
IRALOGIX, Inc
Paychex, Inc.
ADP Retirement Services
PCS Retirement
401GO, Inc.
TIAA-CREF
Entrust Group, The
Schwab Retirement Plan Services
Standard, The
CUNA Mutual Retirement Solutions
July Business Services
Newport Group
Vestwell
Securian Retirement
Wells Fargo Advisors
North American KTRADE Alliance
Empower
Slavic401k
Mutual of Omaha Retirement Services
Nationwide Financial
PAi
Ascensus, LLC
Ubiquity Retirement + Savings
Mutual of America Financial Group
BPAS
American Trust Retirement
Corebridge Financial
Fidelity Investments
Human Interest
Alerus Retirement and Benefits
Principal Financial Group
NWPS
Transamerica
Equitable
NestEggs Retirement Plan Services, Inc.
IPX Retirement
John Hancock Retirement Plan Services
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Pentegra Retirement Services
T. Rowe Price
J.P. Morgan Asset Management
Voya Financial Inc.
Hebets Company, The
Alliance Benefit Group National
American Funds

Question Title

* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Empower
Hebets Company, The
Alerus Retirement and Benefits
401GO, Inc.
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Lincoln Financial Group
Transamerica
Corebridge Financial
IRALOGIX, Inc
J.P. Morgan Asset Management
Nationwide Financial
Pentegra Retirement Services
Mutual of America Financial Group
Entrust Group, The
American Financial Systems, Inc.
American Trust Retirement
PCS Retirement
ADP Retirement Services
Newport Group
Equitable
Fidelity Investments
Human Interest
July Business Services
Securian Retirement
NWPS
American Funds
Slavic401k
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Principal Financial Group
Charles Schwab & Co.
John Hancock Retirement Plan Services
Alliance Benefit Group National
PAi
North American KTRADE Alliance
Standard, The
BPAS
Ameritas
Touchstone Retirement Group
Ubiquity Retirement + Savings
Vestwell
Wells Fargo Advisors
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
T. Rowe Price
IPX Retirement

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
ADP Retirement Services
Transamerica
Alerus Retirement and Benefits
Newport Group
Entrust Group, The
J.P. Morgan Asset Management
Principal Financial Group
July Business Services
Touchstone Retirement Group
PCS Retirement
American Financial Systems, Inc.
Securian Retirement
IPX Retirement
Mutual of America Financial Group
Empower
Hebets Company, The
Lincoln Financial Group
American Funds
Ameritas
Charles Schwab & Co.
BPAS
Fidelity Investments
Pentegra Retirement Services
Schwab Retirement Plan Services
Voya Financial Inc.
Ascensus, LLC
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Slavic401k
American Trust Retirement
T. Rowe Price
PAi
Mutual of Omaha Retirement Services
TIAA-CREF
Equitable
Alliance Benefit Group National
IRALOGIX, Inc
Ubiquity Retirement + Savings
Human Interest
NWPS
Wells Fargo Advisors
Vestwell
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
Standard, The
401GO, Inc.
Paychex, Inc.
North American KTRADE Alliance

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Slavic401k
Ameritas
Fidelity Investments
Transamerica
Mutual of America Financial Group
Ubiquity Retirement + Savings
Corebridge Financial
Pentegra Retirement Services
PAi
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
NWPS
Alerus Retirement and Benefits
Nationwide Financial
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
American Funds
Empower
Equitable
Newport Group
Mutual of Omaha Retirement Services
PCS Retirement
Hebets Company, The
North American KTRADE Alliance
John Hancock Retirement Plan Services
BPAS
ADP Retirement Services
Principal Financial Group
J.P. Morgan Asset Management
Ascensus, LLC
401GO, Inc.
Schwab Retirement Plan Services
Alliance Benefit Group National
Charles Schwab & Co.
Paychex, Inc.
Human Interest
IRALOGIX, Inc
Touchstone Retirement Group
IPX Retirement
Lincoln Financial Group
Entrust Group, The
July Business Services
Wells Fargo Advisors
Standard, The
American Financial Systems, Inc.
Vestwell
CUNA Mutual Retirement Solutions
T. Rowe Price

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
Equitable
T. Rowe Price
Human Interest
Lincoln Financial Group
Standard, The
Touchstone Retirement Group
Ubiquity Retirement + Savings
Newport Group
NWPS
J.P. Morgan Asset Management
Empower
Voya Financial Inc.
John Hancock Retirement Plan Services
American Financial Systems, Inc.
Mutual of America Financial Group
Ascensus, LLC
PCS Retirement
Wells Fargo Advisors
Fidelity Investments
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Slavic401k
Vestwell
Schwab Retirement Plan Services
BPAS
Principal Financial Group
Entrust Group, The
Ameritas
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Alerus Retirement and Benefits
Securian Retirement
Charles Schwab & Co.
401GO, Inc.
North American KTRADE Alliance
Nationwide Financial
Hebets Company, The
July Business Services
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Corebridge Financial
American Trust Retirement
Transamerica
Paychex, Inc.
TIAA-CREF
American Funds
Pentegra Retirement Services
IPX Retirement

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
NWPS
401GO, Inc.
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Empower
Ameritas
T. Rowe Price
Touchstone Retirement Group
Schwab Retirement Plan Services
Entrust Group, The
Principal Financial Group
Securian Retirement
Corebridge Financial
Alerus Retirement and Benefits
American Financial Systems, Inc.
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
John Hancock Retirement Plan Services
Equitable
BPAS
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Pentegra Retirement Services
Mutual of America Financial Group
Charles Schwab & Co.
July Business Services
Slavic401k
Ubiquity Retirement + Savings
PCS Retirement
IPX Retirement
North American KTRADE Alliance
American Trust Retirement
Transamerica
Mutual of Omaha Retirement Services
Voya Financial Inc.
Hebets Company, The
PAi
American Funds
Fidelity Investments
Lincoln Financial Group
Human Interest
ADP Retirement Services
Vestwell
Newport Group
Standard, The
J.P. Morgan Asset Management
Ascensus, LLC
Alliance Benefit Group National

Question Title

* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Hebets Company, The
Touchstone Retirement Group
Newport Group
PCS Retirement
Mutual of America Financial Group
Ascensus, LLC
July Business Services
Standard, The
Fidelity Investments
American Financial Systems, Inc.
Equitable
Schwab Retirement Plan Services
Lincoln Financial Group
NWPS
ADP Retirement Services
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Entrust Group, The
American Trust Retirement
T. Rowe Price
BPAS
Empower
Alerus Retirement and Benefits
PAi
TIAA-CREF
Paychex, Inc.
J.P. Morgan Asset Management
Slavic401k
IPX Retirement
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Nationwide Financial
American Funds
Ameritas
Wells Fargo Advisors
Corebridge Financial
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
Vestwell
Transamerica
Human Interest
John Hancock Retirement Plan Services
Charles Schwab & Co.
Principal Financial Group
401GO, Inc.

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
TIAA-CREF
Entrust Group, The
Securian Retirement
Pentegra Retirement Services
Wells Fargo Advisors
Slavic401k
North American KTRADE Alliance
Principal Financial Group
ADP Retirement Services
Ameritas
John Hancock Retirement Plan Services
Newport Group
IPX Retirement
Fidelity Investments
Alliance Benefit Group National
Lincoln Financial Group
Charles Schwab & Co.
American Funds
July Business Services
Voya Financial Inc.
Equitable
Paychex, Inc.
T. Rowe Price
Standard, The
Hebets Company, The
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Ascensus, LLC
BPAS
Human Interest
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
NWPS
Mutual of America Financial Group
Transamerica
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Nationwide Financial
Touchstone Retirement Group
Empower
Alerus Retirement and Benefits
IRALOGIX, Inc
PCS Retirement
Vestwell
Corebridge Financial
PAi
American Financial Systems, Inc.

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
Ubiquity Retirement + Savings
Ameritas
J.P. Morgan Asset Management
Wells Fargo Advisors
Entrust Group, The
BPAS
NestEggs Retirement Plan Services, Inc.
PAi
Equitable
July Business Services
ADP Retirement Services
NWPS
IRALOGIX, Inc
Empower
Slavic401k
Hebets Company, The
Fidelity Investments
American Funds
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Nationwide Financial
John Hancock Retirement Plan Services
Securian Retirement
TIAA-CREF
Alerus Retirement and Benefits
401GO, Inc.
Voya Financial Inc.
Principal Financial Group
Schwab Retirement Plan Services
Newport Group
IPX Retirement
PCS Retirement
Alliance Benefit Group National
Pentegra Retirement Services
Ascensus, LLC
Charles Schwab & Co.
Mutual of America Financial Group
North American KTRADE Alliance
Vestwell
American Financial Systems, Inc.
Paychex, Inc.
Lincoln Financial Group
Standard, The
Corebridge Financial
Mutual of Omaha Retirement Services
Human Interest
Transamerica
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Vestwell
Charles Schwab & Co.
BPAS
Entrust Group, The
Fidelity Investments
Human Interest
PCS Retirement
Ascensus, LLC
T. Rowe Price
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
American Trust Retirement
IPX Retirement
Alliance Benefit Group National
J.P. Morgan Asset Management
Alerus Retirement and Benefits
Ameritas
CUNA Mutual Retirement Solutions
July Business Services
Slavic401k
American Financial Systems, Inc.
Hebets Company, The
401GO, Inc.
Paychex, Inc.
Newport Group
Ubiquity Retirement + Savings
Standard, The
TIAA-CREF
Voya Financial Inc.
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Transamerica
Empower
Lincoln Financial Group
Touchstone Retirement Group
ADP Retirement Services
Corebridge Financial
IRALOGIX, Inc
Nationwide Financial
Pentegra Retirement Services
Wells Fargo Advisors
Equitable
North American KTRADE Alliance
American Funds
PAi

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
North American KTRADE Alliance
Transamerica
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
IPX Retirement
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
July Business Services
Principal Financial Group
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Newport Group
Corebridge Financial
Vestwell
Schwab Retirement Plan Services
BPAS
Standard, The
Pentegra Retirement Services
Slavic401k
Securian Retirement
Mutual of America Financial Group
Ubiquity Retirement + Savings
PCS Retirement
Ameritas
Paychex, Inc.
John Hancock Retirement Plan Services
Entrust Group, The
TIAA-CREF
Equitable
Empower
Touchstone Retirement Group
PAi
Mutual of Omaha Retirement Services
Ascensus, LLC
401GO, Inc.
Fidelity Investments
Wells Fargo Advisors
NWPS
American Trust Retirement
IRALOGIX, Inc
Alerus Retirement and Benefits
ADP Retirement Services
Nationwide Financial
Hebets Company, The
Human Interest
American Funds
T. Rowe Price
J.P. Morgan Asset Management
Voya Financial Inc.

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