Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
American Funds
Charles Schwab & Co.
Corebridge Financial
PCS Retirement
Schwab Retirement Plan Services
Ameritas
IPX Retirement
Paychex, Inc.
Pentegra Retirement Services
Alliance Benefit Group National
Human Interest
The Entrust Group
NWPS
Vestwell
T. Rowe Price
TIAA-CREF
Empower
NestEggs Retirement Plan Services, Inc.
Newport Group
July Business Services
Equitable
BPAS
The Hebets Company
Voya Financial Inc.
Wells Fargo Advisors
Ascensus, LLC
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Principal Financial Group
CUNA Mutual Retirement Solutions
401GO, Inc.
Securian Retirement
Fidelity Investments
American Trust Retirement
ADP Retirement Services
Lincoln Financial Group
Mutual of America Financial Group
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
American Financial Systems, Inc.
IRALOGIX, Inc
The Standard
North American KTRADE Alliance
Transamerica
Schneider Downs Wealth Management Advisors, LP
PAi
J.P. Morgan Asset Management
Slavic401k
Alerus Retirement and Benefits

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Nationwide Financial
North American KTRADE Alliance
TIAA-CREF
Charles Schwab & Co.
PCS Retirement
Equitable
Lincoln Financial Group
American Trust Retirement
Touchstone Retirement Group
American Financial Systems, Inc.
IRALOGIX, Inc
Newport Group
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
Fidelity Investments
The Standard
John Hancock Retirement Plan Services
Human Interest
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
401GO, Inc.
Corebridge Financial
BPAS
The Hebets Company
Mutual of America Financial Group
Transamerica
Ameritas
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
Slavic401k
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Alliance Benefit Group National
Vestwell
American Funds
T. Rowe Price
The Entrust Group
NWPS
Empower
Principal Financial Group
PAi
ADP Retirement Services
Voya Financial Inc.
Ascensus, LLC
Schwab Retirement Plan Services
Securian Retirement

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
TIAA-CREF
BPAS
American Funds
J.P. Morgan Asset Management
Fidelity Investments
NWPS
Newport Group
American Trust Retirement
Ascensus, LLC
401GO, Inc.
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Empower
ADP Retirement Services
Human Interest
Standard, The
Paychex, Inc.
Securian Retirement
CUNA Mutual Retirement Solutions
July Business Services
American Financial Systems, Inc.
Voya Financial Inc.
Wells Fargo Advisors
Pentegra Retirement Services
Slavic401k
Alerus Retirement and Benefits
Touchstone Retirement Group
Nationwide Financial
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
IPX Retirement
PCS Retirement
John Hancock Retirement Plan Services
Charles Schwab & Co.
North American KTRADE Alliance
Ameritas
PAi
Lincoln Financial Group
Mutual of Omaha Retirement Services
Equitable
Hebets Company, The
Schwab Retirement Plan Services
T. Rowe Price
Vestwell
Entrust Group, The
Corebridge Financial
Principal Financial Group
Ubiquity Retirement + Savings

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Vestwell
Empower
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Hebets Company, The
ADP Retirement Services
Ameritas
Securian Retirement
Human Interest
Voya Financial Inc.
Standard, The
Mutual of America Financial Group
Entrust Group, The
Mutual of Omaha Retirement Services
American Funds
Corebridge Financial
Slavic401k
Nationwide Financial
Alerus Retirement and Benefits
Charles Schwab & Co.
American Financial Systems, Inc.
PCS Retirement
401GO, Inc.
NWPS
Principal Financial Group
Pentegra Retirement Services
July Business Services
BPAS
North American KTRADE Alliance
J.P. Morgan Asset Management
Newport Group
Lincoln Financial Group
TIAA-CREF
Fidelity Investments
IRALOGIX, Inc
Alliance Benefit Group National
Ubiquity Retirement + Savings
Transamerica
American Trust Retirement
Equitable
Wells Fargo Advisors
John Hancock Retirement Plan Services
PAi
IPX Retirement
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Ascensus, LLC
Schwab Retirement Plan Services

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Alerus Retirement and Benefits
American Funds
Standard, The
American Financial Systems, Inc.
Vestwell
American Trust Retirement
Nationwide Financial
401GO, Inc.
IRALOGIX, Inc
J.P. Morgan Asset Management
Slavic401k
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Ubiquity Retirement + Savings
PAi
Touchstone Retirement Group
Wells Fargo Advisors
Human Interest
Voya Financial Inc.
John Hancock Retirement Plan Services
Fidelity Investments
Mutual of America Financial Group
NWPS
Entrust Group, The
PCS Retirement
IPX Retirement
Mutual of Omaha Retirement Services
North American KTRADE Alliance
Empower
July Business Services
Ameritas
Paychex, Inc.
Alliance Benefit Group National
Pentegra Retirement Services
T. Rowe Price
Newport Group
CUNA Mutual Retirement Solutions
BPAS
Hebets Company, The
Securian Retirement
Ascensus, LLC
Principal Financial Group
TIAA-CREF
Charles Schwab & Co.
Equitable
Transamerica
ADP Retirement Services

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9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Corebridge Financial
Ascensus, LLC
Alliance Benefit Group National
Slavic401k
J.P. Morgan Asset Management
Principal Financial Group
Lincoln Financial Group
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
North American KTRADE Alliance
Mutual of Omaha Retirement Services
IRALOGIX, Inc
American Financial Systems, Inc.
Newport Group
Ubiquity Retirement + Savings
Ameritas
Mutual of America Financial Group
Nationwide Financial
IPX Retirement
Vestwell
T. Rowe Price
PCS Retirement
Fidelity Investments
CUNA Mutual Retirement Solutions
Transamerica
Equitable
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
BPAS
American Funds
Entrust Group, The
PAi
Pentegra Retirement Services
401GO, Inc.
Schwab Retirement Plan Services
Charles Schwab & Co.
Wells Fargo Advisors
NWPS
Securian Retirement
John Hancock Retirement Plan Services
TIAA-CREF
ADP Retirement Services
Alerus Retirement and Benefits
American Trust Retirement
Human Interest
Standard, The
Empower
July Business Services

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
American Funds
Mutual of America Financial Group
Wells Fargo Advisors
Equitable
Voya Financial Inc.
Securian Retirement
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Ascensus, LLC
Alerus Retirement and Benefits
Empower
John Hancock Retirement Plan Services
Newport Group
Mutual of Omaha Retirement Services
Lincoln Financial Group
Ameritas
Ubiquity Retirement + Savings
Paychex, Inc.
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
PAi
Charles Schwab & Co.
TIAA-CREF
IRALOGIX, Inc
Human Interest
Nationwide Financial
NWPS
American Trust Retirement
Vestwell
Corebridge Financial
IPX Retirement
Hebets Company, The
Touchstone Retirement Group
Entrust Group, The
PCS Retirement
Pentegra Retirement Services
Schwab Retirement Plan Services
Standard, The
ADP Retirement Services
July Business Services
Alliance Benefit Group National
Slavic401k
Principal Financial Group
Fidelity Investments
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
BPAS
401GO, Inc.

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
BPAS
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Mutual of Omaha Retirement Services
Equitable
Pentegra Retirement Services
Slavic401k
Fidelity Investments
Standard, The
Voya Financial Inc.
Schwab Retirement Plan Services
Corebridge Financial
Transamerica
Ascensus, LLC
Human Interest
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Empower
July Business Services
Lincoln Financial Group
Vestwell
American Financial Systems, Inc.
401GO, Inc.
Touchstone Retirement Group
Securian Retirement
IPX Retirement
American Trust Retirement
American Funds
IRALOGIX, Inc
Alliance Benefit Group National
TIAA-CREF
Charles Schwab & Co.
Wells Fargo Advisors
Nationwide Financial
PCS Retirement
ADP Retirement Services
Mutual of America Financial Group
Hebets Company, The
Principal Financial Group
NWPS
J.P. Morgan Asset Management
Ameritas
John Hancock Retirement Plan Services
Newport Group
PAi
Alerus Retirement and Benefits

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Ubiquity Retirement + Savings
Newport Group
Wells Fargo Advisors
Standard, The
TIAA-CREF
Charles Schwab & Co.
Empower
Ameritas
401GO, Inc.
Principal Financial Group
Entrust Group, The
PAi
Human Interest
Hebets Company, The
J.P. Morgan Asset Management
Corebridge Financial
North American KTRADE Alliance
Transamerica
NWPS
PCS Retirement
Fidelity Investments
Alerus Retirement and Benefits
Securian Retirement
Alliance Benefit Group National
BPAS
July Business Services
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
IPX Retirement
T. Rowe Price
Mutual of America Financial Group
Lincoln Financial Group
American Trust Retirement
Pentegra Retirement Services
Voya Financial Inc.
ADP Retirement Services
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
American Funds
Vestwell
Equitable
Nationwide Financial
Paychex, Inc.
John Hancock Retirement Plan Services
Slavic401k

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Wells Fargo Advisors
Principal Financial Group
Human Interest
North American KTRADE Alliance
Voya Financial Inc.
Ubiquity Retirement + Savings
Newport Group
Transamerica
T. Rowe Price
Nationwide Financial
Ameritas
IPX Retirement
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Securian Retirement
ADP Retirement Services
Alerus Retirement and Benefits
Vestwell
NWPS
BPAS
Fidelity Investments
TIAA-CREF
401GO, Inc.
Pentegra Retirement Services
Alliance Benefit Group National
Corebridge Financial
PAi
Empower
Schwab Retirement Plan Services
PCS Retirement
CUNA Mutual Retirement Solutions
American Trust Retirement
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
July Business Services
American Funds
Slavic401k
Mutual of Omaha Retirement Services
Lincoln Financial Group
Charles Schwab & Co.
Entrust Group, The
IRALOGIX, Inc
Hebets Company, The
Ascensus, LLC
Standard, The
Paychex, Inc.
Equitable
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Ubiquity Retirement + Savings
Transamerica
Pentegra Retirement Services
Voya Financial Inc.
Charles Schwab & Co.
ADP Retirement Services
Ameritas
July Business Services
Vestwell
Human Interest
TIAA-CREF
Standard, The
T. Rowe Price
Paychex, Inc.
John Hancock Retirement Plan Services
Mutual of America Financial Group
Entrust Group, The
NWPS
Wells Fargo Advisors
BPAS
North American KTRADE Alliance
Fidelity Investments
Equitable
Lincoln Financial Group
IRALOGIX, Inc
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Newport Group
CUNA Mutual Retirement Solutions
Nationwide Financial
American Trust Retirement
IPX Retirement
American Funds
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
American Financial Systems, Inc.
PAi
Hebets Company, The
Empower
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Slavic401k
Corebridge Financial
Alliance Benefit Group National
Ascensus, LLC
PCS Retirement
Schwab Retirement Plan Services
Securian Retirement

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
North American KTRADE Alliance
ADP Retirement Services
Voya Financial Inc.
Nationwide Financial
IPX Retirement
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Newport Group
Securian Retirement
Standard, The
PAi
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Empower
PCS Retirement
Fidelity Investments
Ascensus, LLC
Charles Schwab & Co.
Vestwell
J.P. Morgan Asset Management
Principal Financial Group
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Corebridge Financial
BPAS
NWPS
Alliance Benefit Group National
Equitable
Entrust Group, The
Ameritas
Pentegra Retirement Services
July Business Services
American Trust Retirement
Alerus Retirement and Benefits
T. Rowe Price
Ubiquity Retirement + Savings
Transamerica
Lincoln Financial Group
Hebets Company, The
John Hancock Retirement Plan Services
Wells Fargo Advisors
TIAA-CREF
Paychex, Inc.
Touchstone Retirement Group
Human Interest
401GO, Inc.
Mutual of America Financial Group
IRALOGIX, Inc
American Funds

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Ameritas
Principal Financial Group
NWPS
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Transamerica
Newport Group
Hebets Company, The
BPAS
Lincoln Financial Group
Human Interest
Mutual of America Financial Group
American Trust Retirement
J.P. Morgan Asset Management
Empower
Entrust Group, The
Standard, The
Mutual of Omaha Retirement Services
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Touchstone Retirement Group
Nationwide Financial
T. Rowe Price
Equitable
Fidelity Investments
North American KTRADE Alliance
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
July Business Services
PAi
Ubiquity Retirement + Savings
American Financial Systems, Inc.
IPX Retirement
Ascensus, LLC
John Hancock Retirement Plan Services
Corebridge Financial
PCS Retirement
American Funds
Securian Retirement
401GO, Inc.
TIAA-CREF
Charles Schwab & Co.
Schwab Retirement Plan Services
Vestwell
Voya Financial Inc.
Alerus Retirement and Benefits

T