Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Principal Financial Group
Lincoln Financial Group
Ascensus, LLC
The Entrust Group
Paychex, Inc.
Ubiquity Retirement + Savings
Mutual of America Financial Group
Alerus Retirement and Benefits
Empower
IPX Retirement
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Fidelity Investments
ADP Retirement Services
NWPS
Voya Financial Inc.
Slavic401k
The Standard
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
Ameritas
IRALOGIX, Inc
North American KTRADE Alliance
Vestwell
BPAS
PAi
TIAA-CREF
Human Interest
PCS Retirement
T. Rowe Price
American Trust Retirement
401GO, Inc.
Newport Group
The Hebets Company
American Funds
Transamerica
Equitable
Charles Schwab & Co.
Corebridge Financial
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Pentegra Retirement Services
Alliance Benefit Group National
Nationwide Financial
Touchstone Retirement Group
July Business Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Ascensus, LLC
Charles Schwab & Co.
Pentegra Retirement Services
Alerus Retirement and Benefits
July Business Services
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Wells Fargo Advisors
NWPS
IRALOGIX, Inc
Vestwell
Schwab Retirement Plan Services
Touchstone Retirement Group
North American KTRADE Alliance
BPAS
Empower
American Financial Systems, Inc.
The Standard
PCS Retirement
Nationwide Financial
American Trust Retirement
The Hebets Company
Ameritas
ADP Retirement Services
The Entrust Group
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Transamerica
Human Interest
Corebridge Financial
IPX Retirement
Ubiquity Retirement + Savings
Alliance Benefit Group National
T. Rowe Price
Lincoln Financial Group
John Hancock Retirement Plan Services
PAi
Mutual of America Financial Group
Principal Financial Group
Fidelity Investments
Newport Group
TIAA-CREF
J.P. Morgan Asset Management
American Funds
Equitable
Securian Retirement

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
Human Interest
North American KTRADE Alliance
Lincoln Financial Group
TIAA-CREF
Newport Group
Securian Retirement
Fidelity Investments
Transamerica
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
T. Rowe Price
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
IRALOGIX, Inc
Touchstone Retirement Group
John Hancock Retirement Plan Services
Wells Fargo Advisors
Pentegra Retirement Services
Slavic401k
IPX Retirement
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Hebets Company, The
Empower
Corebridge Financial
Nationwide Financial
Voya Financial Inc.
401GO, Inc.
Entrust Group, The
Ameritas
Equitable
American Trust Retirement
PAi
American Funds
Charles Schwab & Co.
ADP Retirement Services
American Financial Systems, Inc.
PCS Retirement
J.P. Morgan Asset Management
July Business Services
Vestwell
Principal Financial Group
Ascensus, LLC
BPAS
Schneider Downs Wealth Management Advisors, LP
NWPS
Ubiquity Retirement + Savings
Paychex, Inc.

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Touchstone Retirement Group
TIAA-CREF
North American KTRADE Alliance
Transamerica
T. Rowe Price
Ameritas
Principal Financial Group
Corebridge Financial
Human Interest
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
IRALOGIX, Inc
PAi
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Lincoln Financial Group
American Funds
Voya Financial Inc.
Hebets Company, The
John Hancock Retirement Plan Services
Mutual of America Financial Group
Slavic401k
Equitable
Newport Group
Alerus Retirement and Benefits
Charles Schwab & Co.
Fidelity Investments
July Business Services
IPX Retirement
NWPS
Wells Fargo Advisors
American Trust Retirement
Pentegra Retirement Services
Vestwell
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Empower
401GO, Inc.
Paychex, Inc.
Mutual of Omaha Retirement Services
Entrust Group, The
Nationwide Financial
American Financial Systems, Inc.
PCS Retirement
Standard, The
BPAS
Securian Retirement
Schneider Downs Wealth Management Advisors, LP

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Principal Financial Group
Alliance Benefit Group National
J.P. Morgan Asset Management
Hebets Company, The
North American KTRADE Alliance
American Funds
Charles Schwab & Co.
Alerus Retirement and Benefits
Touchstone Retirement Group
Ameritas
Newport Group
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Voya Financial Inc.
Slavic401k
NestEggs Retirement Plan Services, Inc.
NWPS
American Financial Systems, Inc.
Human Interest
Fidelity Investments
T. Rowe Price
PAi
CUNA Mutual Retirement Solutions
Corebridge Financial
Pentegra Retirement Services
401GO, Inc.
Paychex, Inc.
Equitable
American Trust Retirement
Transamerica
July Business Services
Wells Fargo Advisors
TIAA-CREF
Securian Retirement
Vestwell
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Mutual of America Financial Group
BPAS
Ubiquity Retirement + Savings
Ascensus, LLC
Empower
ADP Retirement Services
Entrust Group, The
IRALOGIX, Inc
Schwab Retirement Plan Services
IPX Retirement
Nationwide Financial
Standard, The

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Entrust Group, The
Corebridge Financial
NWPS
Equitable
Ameritas
Lincoln Financial Group
Standard, The
Paychex, Inc.
Slavic401k
July Business Services
Empower
TIAA-CREF
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
ADP Retirement Services
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Voya Financial Inc.
IRALOGIX, Inc
American Trust Retirement
Touchstone Retirement Group
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Transamerica
BPAS
American Funds
Alliance Benefit Group National
Securian Retirement
Mutual of America Financial Group
T. Rowe Price
PAi
Principal Financial Group
American Financial Systems, Inc.
Vestwell
Mutual of Omaha Retirement Services
401GO, Inc.
Human Interest
J.P. Morgan Asset Management
Ascensus, LLC
North American KTRADE Alliance
Charles Schwab & Co.
PCS Retirement
Fidelity Investments
Wells Fargo Advisors
Newport Group
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Alerus Retirement and Benefits

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
John Hancock Retirement Plan Services
Lincoln Financial Group
Ubiquity Retirement + Savings
Slavic401k
IPX Retirement
Mutual of Omaha Retirement Services
American Funds
Schneider Downs Wealth Management Advisors, LP
PAi
American Trust Retirement
Empower
Paychex, Inc.
Human Interest
NWPS
Principal Financial Group
Corebridge Financial
Fidelity Investments
Wells Fargo Advisors
T. Rowe Price
Voya Financial Inc.
Hebets Company, The
Mutual of America Financial Group
401GO, Inc.
Vestwell
ADP Retirement Services
PCS Retirement
Newport Group
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
Pentegra Retirement Services
Standard, The
Touchstone Retirement Group
Transamerica
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
TIAA-CREF
Securian Retirement
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Ascensus, LLC
Charles Schwab & Co.
Ameritas
North American KTRADE Alliance
Equitable
J.P. Morgan Asset Management
American Financial Systems, Inc.
July Business Services
BPAS
Entrust Group, The

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
J.P. Morgan Asset Management
401GO, Inc.
ADP Retirement Services
Fidelity Investments
Charles Schwab & Co.
Nationwide Financial
PAi
IRALOGIX, Inc
PCS Retirement
Securian Retirement
Ameritas
American Funds
NWPS
American Trust Retirement
Human Interest
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Transamerica
TIAA-CREF
Pentegra Retirement Services
Principal Financial Group
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
July Business Services
Alliance Benefit Group National
Empower
Wells Fargo Advisors
Paychex, Inc.
Corebridge Financial
CUNA Mutual Retirement Solutions
T. Rowe Price
Lincoln Financial Group
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
IPX Retirement
Vestwell
BPAS
American Financial Systems, Inc.
Equitable
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Newport Group
North American KTRADE Alliance
Standard, The
Ascensus, LLC
Slavic401k
Touchstone Retirement Group
Mutual of America Financial Group

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Transamerica
T. Rowe Price
Nationwide Financial
Newport Group
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
Entrust Group, The
American Trust Retirement
J.P. Morgan Asset Management
American Funds
Hebets Company, The
Mutual of America Financial Group
BPAS
Alerus Retirement and Benefits
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Empower
Standard, The
July Business Services
Slavic401k
Ameritas
401GO, Inc.
Vestwell
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Touchstone Retirement Group
Alliance Benefit Group National
ADP Retirement Services
Equitable
TIAA-CREF
Ascensus, LLC
PCS Retirement
Securian Retirement
Voya Financial Inc.
Schwab Retirement Plan Services
Principal Financial Group
Fidelity Investments
PAi
Ubiquity Retirement + Savings
North American KTRADE Alliance
Lincoln Financial Group
Wells Fargo Advisors
Human Interest
IPX Retirement
John Hancock Retirement Plan Services
NWPS
Charles Schwab & Co.
IRALOGIX, Inc
Corebridge Financial

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Alliance Benefit Group National
Fidelity Investments
J.P. Morgan Asset Management
Newport Group
ADP Retirement Services
Schwab Retirement Plan Services
BPAS
Slavic401k
North American KTRADE Alliance
Touchstone Retirement Group
Standard, The
American Trust Retirement
Paychex, Inc.
Ascensus, LLC
Vestwell
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Securian Retirement
Lincoln Financial Group
Nationwide Financial
Principal Financial Group
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Equitable
Empower
IPX Retirement
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
PCS Retirement
John Hancock Retirement Plan Services
IRALOGIX, Inc
Pentegra Retirement Services
TIAA-CREF
T. Rowe Price
PAi
Voya Financial Inc.
Entrust Group, The
American Funds
Hebets Company, The
July Business Services
Corebridge Financial
Ameritas
Mutual of Omaha Retirement Services
NWPS
Human Interest
Mutual of America Financial Group
Transamerica
Wells Fargo Advisors

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Corebridge Financial
Nationwide Financial
Mutual of America Financial Group
John Hancock Retirement Plan Services
Securian Retirement
Alerus Retirement and Benefits
PCS Retirement
Fidelity Investments
IRALOGIX, Inc
Newport Group
401GO, Inc.
Touchstone Retirement Group
North American KTRADE Alliance
Schwab Retirement Plan Services
Entrust Group, The
Voya Financial Inc.
Slavic401k
ADP Retirement Services
Human Interest
American Trust Retirement
Equitable
Wells Fargo Advisors
Paychex, Inc.
American Funds
Hebets Company, The
J.P. Morgan Asset Management
BPAS
Ameritas
CUNA Mutual Retirement Solutions
Standard, The
Alliance Benefit Group National
T. Rowe Price
Transamerica
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Pentegra Retirement Services
TIAA-CREF
IPX Retirement
July Business Services
Mutual of Omaha Retirement Services
Lincoln Financial Group
Principal Financial Group
Charles Schwab & Co.
PAi
Empower
NestEggs Retirement Plan Services, Inc.
NWPS
Vestwell
Ubiquity Retirement + Savings

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Touchstone Retirement Group
American Financial Systems, Inc.
Transamerica
Securian Retirement
Standard, The
Vestwell
Slavic401k
TIAA-CREF
Wells Fargo Advisors
Corebridge Financial
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
BPAS
Principal Financial Group
T. Rowe Price
Alliance Benefit Group National
401GO, Inc.
Ascensus, LLC
Nationwide Financial
American Trust Retirement
J.P. Morgan Asset Management
NWPS
American Funds
Lincoln Financial Group
North American KTRADE Alliance
PCS Retirement
John Hancock Retirement Plan Services
PAi
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Schwab Retirement Plan Services
Fidelity Investments
ADP Retirement Services
Equitable
Mutual of Omaha Retirement Services
Entrust Group, The
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Paychex, Inc.
Human Interest
Ameritas
Mutual of America Financial Group
Newport Group
July Business Services
Charles Schwab & Co.
IPX Retirement
Empower

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Ameritas
Slavic401k
J.P. Morgan Asset Management
Principal Financial Group
BPAS
Wells Fargo Advisors
NWPS
Ubiquity Retirement + Savings
Corebridge Financial
T. Rowe Price
Voya Financial Inc.
Touchstone Retirement Group
IPX Retirement
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Charles Schwab & Co.
Empower
Vestwell
American Financial Systems, Inc.
Fidelity Investments
Ascensus, LLC
Mutual of Omaha Retirement Services
American Funds
Hebets Company, The
July Business Services
John Hancock Retirement Plan Services
American Trust Retirement
Pentegra Retirement Services
Alerus Retirement and Benefits
PCS Retirement
401GO, Inc.
Transamerica
Paychex, Inc.
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Newport Group
Entrust Group, The
Standard, The
Nationwide Financial
PAi
Equitable
Schwab Retirement Plan Services
Lincoln Financial Group
Mutual of America Financial Group
IRALOGIX, Inc
Alliance Benefit Group National
Securian Retirement
ADP Retirement Services

T