Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
The Standard
Equitable
Alliance Benefit Group National
ADP Retirement Services
Newport Group
Human Interest
American Funds
PAi
Wells Fargo Advisors
IRALOGIX, Inc
Principal Financial Group
J.P. Morgan Asset Management
TIAA-CREF
NWPS
Slavic401k
401GO, Inc.
Mutual of America Financial Group
Ascensus, LLC
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Lincoln Financial Group
The Hebets Company
American Trust Retirement
PCS Retirement
Empower
Ameritas
John Hancock Retirement Plan Services
T. Rowe Price
BPAS
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Charles Schwab & Co.
American Financial Systems, Inc.
Nationwide Financial
Ubiquity Retirement + Savings
Vestwell
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
Mutual of Omaha Retirement Services
Pentegra Retirement Services
The Entrust Group
July Business Services
Transamerica
Corebridge Financial
Fidelity Investments
Schwab Retirement Plan Services
Securian Retirement
Paychex, Inc.
Touchstone Retirement Group
North American KTRADE Alliance

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
PAi
Touchstone Retirement Group
Principal Financial Group
Pentegra Retirement Services
IPX Retirement
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Ubiquity Retirement + Savings
T. Rowe Price
Voya Financial Inc.
IRALOGIX, Inc
Paychex, Inc.
Vestwell
Schwab Retirement Plan Services
Corebridge Financial
BPAS
NestEggs Retirement Plan Services, Inc.
Ameritas
401GO, Inc.
Mutual of America Financial Group
Charles Schwab & Co.
Newport Group
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Lincoln Financial Group
NWPS
Wells Fargo Advisors
Fidelity Investments
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Securian Retirement
Equitable
CUNA Mutual Retirement Solutions
Empower
Ascensus, LLC
American Trust Retirement
The Hebets Company
Slavic401k
John Hancock Retirement Plan Services
TIAA-CREF
American Funds
PCS Retirement
ADP Retirement Services
The Standard
Human Interest
Nationwide Financial
Transamerica
The Entrust Group

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Nationwide Financial
CUNA Mutual Retirement Solutions
TIAA-CREF
Mutual of Omaha Retirement Services
401GO, Inc.
July Business Services
Ameritas
John Hancock Retirement Plan Services
IRALOGIX, Inc
Corebridge Financial
North American KTRADE Alliance
Equitable
BPAS
Ubiquity Retirement + Savings
Standard, The
Human Interest
American Financial Systems, Inc.
Slavic401k
Fidelity Investments
T. Rowe Price
Lincoln Financial Group
Entrust Group, The
Charles Schwab & Co.
Touchstone Retirement Group
NWPS
ADP Retirement Services
Empower
Voya Financial Inc.
Alliance Benefit Group National
Wells Fargo Advisors
IPX Retirement
Mutual of America Financial Group
American Funds
Newport Group
Principal Financial Group
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Transamerica
Hebets Company, The
Vestwell
PAi
Pentegra Retirement Services
American Trust Retirement
PCS Retirement

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Paychex, Inc.
Lincoln Financial Group
Mutual of Omaha Retirement Services
Touchstone Retirement Group
IRALOGIX, Inc
Transamerica
Voya Financial Inc.
Principal Financial Group
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Equitable
Nationwide Financial
IPX Retirement
J.P. Morgan Asset Management
American Financial Systems, Inc.
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Slavic401k
PAi
CUNA Mutual Retirement Solutions
TIAA-CREF
Charles Schwab & Co.
Hebets Company, The
Alliance Benefit Group National
Empower
Entrust Group, The
July Business Services
Vestwell
Ubiquity Retirement + Savings
Ameritas
ADP Retirement Services
Alerus Retirement and Benefits
Newport Group
Human Interest
American Funds
NWPS
Standard, The
Ascensus, LLC
401GO, Inc.
Fidelity Investments
Mutual of America Financial Group
PCS Retirement
Corebridge Financial
North American KTRADE Alliance
John Hancock Retirement Plan Services
American Trust Retirement
T. Rowe Price
Wells Fargo Advisors
BPAS

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
North American KTRADE Alliance
Ameritas
Paychex, Inc.
Ascensus, LLC
IRALOGIX, Inc
American Trust Retirement
ADP Retirement Services
T. Rowe Price
J.P. Morgan Asset Management
Standard, The
Alerus Retirement and Benefits
Securian Retirement
Fidelity Investments
Wells Fargo Advisors
Nationwide Financial
Lincoln Financial Group
Empower
July Business Services
Newport Group
Schwab Retirement Plan Services
Principal Financial Group
PAi
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Transamerica
Hebets Company, The
Alliance Benefit Group National
NWPS
Ubiquity Retirement + Savings
TIAA-CREF
IPX Retirement
Corebridge Financial
PCS Retirement
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Slavic401k
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Mutual of Omaha Retirement Services
American Funds
BPAS
Touchstone Retirement Group
Vestwell
Mutual of America Financial Group
Voya Financial Inc.
Charles Schwab & Co.
Human Interest
Equitable

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
J.P. Morgan Asset Management
PCS Retirement
Vestwell
Mutual of America Financial Group
401GO, Inc.
CUNA Mutual Retirement Solutions
July Business Services
Touchstone Retirement Group
Empower
Entrust Group, The
Transamerica
TIAA-CREF
American Financial Systems, Inc.
Standard, The
Voya Financial Inc.
Slavic401k
PAi
Newport Group
Fidelity Investments
IPX Retirement
NWPS
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
BPAS
Ubiquity Retirement + Savings
Equitable
Ameritas
Pentegra Retirement Services
American Trust Retirement
Ascensus, LLC
Nationwide Financial
Hebets Company, The
Securian Retirement
Mutual of Omaha Retirement Services
American Funds
Paychex, Inc.
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
ADP Retirement Services
Schwab Retirement Plan Services
Lincoln Financial Group
Human Interest
John Hancock Retirement Plan Services
Charles Schwab & Co.
Principal Financial Group
T. Rowe Price
IRALOGIX, Inc
Wells Fargo Advisors

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Schwab Retirement Plan Services
Corebridge Financial
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Charles Schwab & Co.
Alliance Benefit Group National
Ameritas
NestEggs Retirement Plan Services, Inc.
Human Interest
Hebets Company, The
Pentegra Retirement Services
Touchstone Retirement Group
NWPS
Fidelity Investments
Vestwell
IPX Retirement
Wells Fargo Advisors
North American KTRADE Alliance
Empower
IRALOGIX, Inc
Mutual of America Financial Group
TIAA-CREF
July Business Services
Securian Retirement
BPAS
CUNA Mutual Retirement Solutions
Ascensus, LLC
Principal Financial Group
T. Rowe Price
Ubiquity Retirement + Savings
Slavic401k
Standard, The
Newport Group
American Financial Systems, Inc.
Equitable
John Hancock Retirement Plan Services
PAi
American Trust Retirement
American Funds
Lincoln Financial Group
J.P. Morgan Asset Management
Transamerica
Voya Financial Inc.
401GO, Inc.
Nationwide Financial
ADP Retirement Services
PCS Retirement
Entrust Group, The

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Human Interest
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
ADP Retirement Services
PAi
Ubiquity Retirement + Savings
TIAA-CREF
IPX Retirement
Hebets Company, The
American Funds
Standard, The
IRALOGIX, Inc
Schwab Retirement Plan Services
Paychex, Inc.
PCS Retirement
Alerus Retirement and Benefits
Nationwide Financial
Touchstone Retirement Group
Fidelity Investments
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Equitable
Pentegra Retirement Services
American Trust Retirement
CUNA Mutual Retirement Solutions
NWPS
Empower
T. Rowe Price
July Business Services
Slavic401k
Lincoln Financial Group
John Hancock Retirement Plan Services
Alliance Benefit Group National
Transamerica
Principal Financial Group
Ascensus, LLC
Vestwell
401GO, Inc.
Voya Financial Inc.
Ameritas
American Financial Systems, Inc.
J.P. Morgan Asset Management
Charles Schwab & Co.
Corebridge Financial
BPAS
Newport Group
Securian Retirement

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Alliance Benefit Group National
North American KTRADE Alliance
Hebets Company, The
IRALOGIX, Inc
Principal Financial Group
Ascensus, LLC
J.P. Morgan Asset Management
American Funds
NestEggs Retirement Plan Services, Inc.
BPAS
American Trust Retirement
Newport Group
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
PAi
Mutual of Omaha Retirement Services
Transamerica
Corebridge Financial
ADP Retirement Services
July Business Services
Nationwide Financial
Lincoln Financial Group
TIAA-CREF
Voya Financial Inc.
Charles Schwab & Co.
Paychex, Inc.
401GO, Inc.
Human Interest
Alerus Retirement and Benefits
Schwab Retirement Plan Services
IPX Retirement
Ubiquity Retirement + Savings
Empower
Vestwell
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
American Financial Systems, Inc.
Wells Fargo Advisors
Equitable
John Hancock Retirement Plan Services
T. Rowe Price
Mutual of America Financial Group
NWPS
Entrust Group, The
Slavic401k
Ameritas
Standard, The
Fidelity Investments

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Wells Fargo Advisors
Nationwide Financial
401GO, Inc.
Slavic401k
Entrust Group, The
Ascensus, LLC
TIAA-CREF
Standard, The
Pentegra Retirement Services
John Hancock Retirement Plan Services
IRALOGIX, Inc
Principal Financial Group
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Hebets Company, The
American Funds
Touchstone Retirement Group
American Trust Retirement
Vestwell
Mutual of America Financial Group
Corebridge Financial
ADP Retirement Services
Alliance Benefit Group National
July Business Services
Lincoln Financial Group
PAi
North American KTRADE Alliance
Ameritas
CUNA Mutual Retirement Solutions
Empower
T. Rowe Price
American Financial Systems, Inc.
Alerus Retirement and Benefits
IPX Retirement
Fidelity Investments
Equitable
Transamerica
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Newport Group
Human Interest
Schwab Retirement Plan Services
BPAS
J.P. Morgan Asset Management
Securian Retirement
Ubiquity Retirement + Savings
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
PCS Retirement
July Business Services
Nationwide Financial
Equitable
IRALOGIX, Inc
PAi
Wells Fargo Advisors
American Trust Retirement
Empower
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
ADP Retirement Services
Alliance Benefit Group National
John Hancock Retirement Plan Services
IPX Retirement
American Funds
Hebets Company, The
Voya Financial Inc.
Mutual of Omaha Retirement Services
Standard, The
Principal Financial Group
Newport Group
TIAA-CREF
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Paychex, Inc.
Mutual of America Financial Group
Touchstone Retirement Group
Ascensus, LLC
Vestwell
J.P. Morgan Asset Management
Transamerica
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
BPAS
Fidelity Investments
Lincoln Financial Group
Entrust Group, The
Charles Schwab & Co.
Human Interest
Pentegra Retirement Services
North American KTRADE Alliance
Schwab Retirement Plan Services
Slavic401k
Securian Retirement
Ameritas
Corebridge Financial

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Lincoln Financial Group
Hebets Company, The
American Trust Retirement
Slavic401k
Entrust Group, The
Mutual of Omaha Retirement Services
Newport Group
North American KTRADE Alliance
Charles Schwab & Co.
Human Interest
Voya Financial Inc.
Standard, The
ADP Retirement Services
Corebridge Financial
CUNA Mutual Retirement Solutions
401GO, Inc.
Transamerica
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Empower
Schwab Retirement Plan Services
July Business Services
Ubiquity Retirement + Savings
Touchstone Retirement Group
Securian Retirement
Wells Fargo Advisors
Ameritas
BPAS
Pentegra Retirement Services
Paychex, Inc.
Alliance Benefit Group National
John Hancock Retirement Plan Services
Nationwide Financial
American Financial Systems, Inc.
T. Rowe Price
Fidelity Investments
Ascensus, LLC
Mutual of America Financial Group
Equitable
Principal Financial Group
Vestwell
PAi
IRALOGIX, Inc
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
American Funds
NWPS
NestEggs Retirement Plan Services, Inc.
PCS Retirement

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
American Financial Systems, Inc.
Paychex, Inc.
IPX Retirement
John Hancock Retirement Plan Services
Nationwide Financial
401GO, Inc.
Schwab Retirement Plan Services
Standard, The
CUNA Mutual Retirement Solutions
Vestwell
PAi
Entrust Group, The
Pentegra Retirement Services
Equitable
Mutual of Omaha Retirement Services
Transamerica
J.P. Morgan Asset Management
Human Interest
BPAS
Fidelity Investments
PCS Retirement
Alerus Retirement and Benefits
Alliance Benefit Group National
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
TIAA-CREF
Principal Financial Group
Mutual of America Financial Group
Securian Retirement
IRALOGIX, Inc
Ascensus, LLC
Voya Financial Inc.
Newport Group
American Trust Retirement
American Funds
Hebets Company, The
NWPS
Empower
North American KTRADE Alliance
July Business Services
Touchstone Retirement Group
Charles Schwab & Co.
Wells Fargo Advisors
Ameritas
Slavic401k
Corebridge Financial
Lincoln Financial Group

T