Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Newport Group
Transamerica
J.P. Morgan Asset Management
Human Interest
TIAA-CREF
North American KTRADE Alliance
John Hancock Retirement Plan Services
American Trust Retirement
The Entrust Group
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
PAi
Touchstone Retirement Group
Paychex, Inc.
IPX Retirement
Nationwide Financial
American Financial Systems, Inc.
Securian Retirement
July Business Services
IRALOGIX, Inc
Fidelity Investments
Empower
Ubiquity Retirement + Savings
Charles Schwab & Co.
NWPS
Ascensus, LLC
Pentegra Retirement Services
American Funds
Schwab Retirement Plan Services
Vestwell
Mutual of America Financial Group
The Standard
Ameritas
Corebridge Financial
401GO, Inc.
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Lincoln Financial Group
T. Rowe Price
Principal Financial Group
Voya Financial Inc.
Wells Fargo Advisors
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Equitable
The Hebets Company
ADP Retirement Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Alliance Benefit Group National
Mutual of America Financial Group
Empower
IPX Retirement
Transamerica
Securian Retirement
TIAA-CREF
Slavic401k
Pentegra Retirement Services
Human Interest
PAi
PCS Retirement
Wells Fargo Advisors
Newport Group
The Hebets Company
Principal Financial Group
July Business Services
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Ascensus, LLC
American Trust Retirement
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Corebridge Financial
BPAS
CUNA Mutual Retirement Solutions
Lincoln Financial Group
Touchstone Retirement Group
Vestwell
American Funds
Ameritas
401GO, Inc.
Equitable
NWPS
The Standard
ADP Retirement Services
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Voya Financial Inc.
Paychex, Inc.
IRALOGIX, Inc
John Hancock Retirement Plan Services
The Entrust Group
North American KTRADE Alliance
Ubiquity Retirement + Savings
T. Rowe Price
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
TIAA-CREF
American Funds
Human Interest
Corebridge Financial
PCS Retirement
Alerus Retirement and Benefits
Transamerica
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Mutual of Omaha Retirement Services
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
July Business Services
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
J.P. Morgan Asset Management
North American KTRADE Alliance
Vestwell
Empower
PAi
Hebets Company, The
American Trust Retirement
Schwab Retirement Plan Services
T. Rowe Price
BPAS
Slavic401k
John Hancock Retirement Plan Services
Fidelity Investments
Ameritas
Equitable
IPX Retirement
Lincoln Financial Group
Paychex, Inc.
Standard, The
Charles Schwab & Co.
Voya Financial Inc.
Alliance Benefit Group National
NWPS
American Financial Systems, Inc.
Entrust Group, The
Pentegra Retirement Services
IRALOGIX, Inc
Ascensus, LLC
ADP Retirement Services
Ubiquity Retirement + Savings
Newport Group
Wells Fargo Advisors
401GO, Inc.

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
Charles Schwab & Co.
North American KTRADE Alliance
Ameritas
July Business Services
American Funds
Principal Financial Group
Mutual of Omaha Retirement Services
IPX Retirement
Hebets Company, The
T. Rowe Price
Fidelity Investments
American Trust Retirement
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Nationwide Financial
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Slavic401k
TIAA-CREF
BPAS
Newport Group
Wells Fargo Advisors
Pentegra Retirement Services
ADP Retirement Services
NWPS
IRALOGIX, Inc
Alerus Retirement and Benefits
Empower
Lincoln Financial Group
Paychex, Inc.
Securian Retirement
Human Interest
Transamerica
Vestwell
Ubiquity Retirement + Savings
Mutual of America Financial Group
American Financial Systems, Inc.
Touchstone Retirement Group
401GO, Inc.
Entrust Group, The
Corebridge Financial
Alliance Benefit Group National
Standard, The
PCS Retirement
PAi
Equitable

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Human Interest
Alerus Retirement and Benefits
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
IPX Retirement
Entrust Group, The
IRALOGIX, Inc
NWPS
Hebets Company, The
American Funds
Voya Financial Inc.
T. Rowe Price
PAi
July Business Services
Ameritas
American Trust Retirement
TIAA-CREF
Lincoln Financial Group
BPAS
Mutual of Omaha Retirement Services
Empower
PCS Retirement
Ascensus, LLC
Corebridge Financial
American Financial Systems, Inc.
Charles Schwab & Co.
Ubiquity Retirement + Savings
401GO, Inc.
Nationwide Financial
Schwab Retirement Plan Services
Wells Fargo Advisors
Vestwell
Transamerica
Fidelity Investments
Equitable
Paychex, Inc.
Newport Group
Mutual of America Financial Group
ADP Retirement Services
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
Slavic401k
John Hancock Retirement Plan Services
Standard, The
J.P. Morgan Asset Management
Principal Financial Group
Securian Retirement

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Corebridge Financial
TIAA-CREF
Pentegra Retirement Services
ADP Retirement Services
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Entrust Group, The
Vestwell
Ascensus, LLC
American Funds
CUNA Mutual Retirement Solutions
Hebets Company, The
NWPS
Slavic401k
T. Rowe Price
Fidelity Investments
Empower
Alerus Retirement and Benefits
Nationwide Financial
J.P. Morgan Asset Management
PAi
Ameritas
Securian Retirement
Touchstone Retirement Group
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Charles Schwab & Co.
Newport Group
401GO, Inc.
IPX Retirement
American Trust Retirement
July Business Services
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Mutual of America Financial Group
Principal Financial Group
Voya Financial Inc.
Schwab Retirement Plan Services
Alliance Benefit Group National
Wells Fargo Advisors
Transamerica
IRALOGIX, Inc
Lincoln Financial Group
Equitable
John Hancock Retirement Plan Services
Human Interest
BPAS
Standard, The

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Equitable
Slavic401k
Newport Group
July Business Services
T. Rowe Price
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
American Financial Systems, Inc.
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Paychex, Inc.
Nationwide Financial
John Hancock Retirement Plan Services
Principal Financial Group
Empower
IPX Retirement
American Funds
Ascensus, LLC
Lincoln Financial Group
Fidelity Investments
Pentegra Retirement Services
Vestwell
Standard, The
401GO, Inc.
NWPS
Voya Financial Inc.
Ameritas
Securian Retirement
Human Interest
Corebridge Financial
Hebets Company, The
PCS Retirement
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Entrust Group, The
PAi
Transamerica
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
TIAA-CREF
Touchstone Retirement Group
Wells Fargo Advisors
American Trust Retirement
BPAS
Alliance Benefit Group National
ADP Retirement Services
Ubiquity Retirement + Savings

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Transamerica
Corebridge Financial
John Hancock Retirement Plan Services
NWPS
Principal Financial Group
American Trust Retirement
Ubiquity Retirement + Savings
Wells Fargo Advisors
Entrust Group, The
Voya Financial Inc.
J.P. Morgan Asset Management
Touchstone Retirement Group
Pentegra Retirement Services
IPX Retirement
Fidelity Investments
Empower
Nationwide Financial
July Business Services
PCS Retirement
American Funds
T. Rowe Price
Hebets Company, The
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
PAi
Lincoln Financial Group
North American KTRADE Alliance
Ameritas
Slavic401k
Newport Group
Schwab Retirement Plan Services
Vestwell
Alerus Retirement and Benefits
American Financial Systems, Inc.
Human Interest
Mutual of America Financial Group
Charles Schwab & Co.
Standard, The
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
TIAA-CREF
Paychex, Inc.
401GO, Inc.
Alliance Benefit Group National
ADP Retirement Services
Equitable
NestEggs Retirement Plan Services, Inc.
BPAS
Ascensus, LLC

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Ubiquity Retirement + Savings
BPAS
Hebets Company, The
Empower
Charles Schwab & Co.
Principal Financial Group
Entrust Group, The
American Trust Retirement
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
401GO, Inc.
Touchstone Retirement Group
Human Interest
NWPS
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
IPX Retirement
ADP Retirement Services
Pentegra Retirement Services
T. Rowe Price
Paychex, Inc.
IRALOGIX, Inc
American Financial Systems, Inc.
PAi
Nationwide Financial
TIAA-CREF
Schwab Retirement Plan Services
Corebridge Financial
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Ascensus, LLC
Slavic401k
Lincoln Financial Group
Ameritas
American Funds
July Business Services
Mutual of Omaha Retirement Services
PCS Retirement
Securian Retirement
Newport Group
Wells Fargo Advisors
Transamerica
Standard, The
Mutual of America Financial Group
Voya Financial Inc.
Equitable

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Slavic401k
Empower
Mutual of Omaha Retirement Services
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Corebridge Financial
American Financial Systems, Inc.
IRALOGIX, Inc
Mutual of America Financial Group
PAi
Charles Schwab & Co.
Wells Fargo Advisors
ADP Retirement Services
Fidelity Investments
American Trust Retirement
Voya Financial Inc.
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Ascensus, LLC
BPAS
Securian Retirement
IPX Retirement
Ameritas
Touchstone Retirement Group
T. Rowe Price
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
PCS Retirement
Vestwell
NWPS
Human Interest
Entrust Group, The
Schwab Retirement Plan Services
Newport Group
Equitable
North American KTRADE Alliance
Transamerica
Hebets Company, The
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Standard, The
Principal Financial Group
American Funds
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Lincoln Financial Group
Paychex, Inc.

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Entrust Group, The
American Trust Retirement
Fidelity Investments
T. Rowe Price
Pentegra Retirement Services
PAi
American Financial Systems, Inc.
TIAA-CREF
John Hancock Retirement Plan Services
North American KTRADE Alliance
J.P. Morgan Asset Management
IRALOGIX, Inc
Voya Financial Inc.
Human Interest
Wells Fargo Advisors
Mutual of Omaha Retirement Services
IPX Retirement
Empower
CUNA Mutual Retirement Solutions
July Business Services
NWPS
Newport Group
Standard, The
Equitable
Ubiquity Retirement + Savings
American Funds
BPAS
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Principal Financial Group
Securian Retirement
Paychex, Inc.
Schwab Retirement Plan Services
Mutual of America Financial Group
Touchstone Retirement Group
Ascensus, LLC
Ameritas
Hebets Company, The
PCS Retirement
Alliance Benefit Group National
Corebridge Financial
Alerus Retirement and Benefits
Slavic401k
ADP Retirement Services
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Transamerica
Nationwide Financial

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Entrust Group, The
Securian Retirement
Vestwell
July Business Services
CUNA Mutual Retirement Solutions
PAi
Hebets Company, The
Lincoln Financial Group
Alliance Benefit Group National
Alerus Retirement and Benefits
Paychex, Inc.
Ascensus, LLC
Touchstone Retirement Group
Wells Fargo Advisors
TIAA-CREF
PCS Retirement
Transamerica
American Funds
Ameritas
North American KTRADE Alliance
Fidelity Investments
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Charles Schwab & Co.
T. Rowe Price
Standard, The
J.P. Morgan Asset Management
Mutual of America Financial Group
Pentegra Retirement Services
Nationwide Financial
American Financial Systems, Inc.
American Trust Retirement
Mutual of Omaha Retirement Services
Newport Group
Schwab Retirement Plan Services
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
BPAS
Slavic401k
Equitable
Principal Financial Group
Corebridge Financial
NWPS
Human Interest
Voya Financial Inc.
John Hancock Retirement Plan Services
IPX Retirement
ADP Retirement Services

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Alerus Retirement and Benefits
North American KTRADE Alliance
BPAS
Human Interest
CUNA Mutual Retirement Solutions
Standard, The
Slavic401k
TIAA-CREF
John Hancock Retirement Plan Services
ADP Retirement Services
Transamerica
American Trust Retirement
Corebridge Financial
NWPS
IRALOGIX, Inc
Fidelity Investments
401GO, Inc.
Touchstone Retirement Group
Equitable
Wells Fargo Advisors
Nationwide Financial
Vestwell
T. Rowe Price
Empower
Hebets Company, The
Entrust Group, The
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Newport Group
Ascensus, LLC
July Business Services
Ameritas
Securian Retirement
American Financial Systems, Inc.
Charles Schwab & Co.
J.P. Morgan Asset Management
Mutual of America Financial Group
Pentegra Retirement Services
Schwab Retirement Plan Services
IPX Retirement
Principal Financial Group
PCS Retirement
PAi
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Paychex, Inc.
American Funds

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