Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
The Entrust Group
Touchstone Retirement Group
John Hancock Retirement Plan Services
American Funds
Corebridge Financial
July Business Services
Slavic401k
T. Rowe Price
The Hebets Company
Ascensus, LLC
IRALOGIX, Inc
Equitable
Alliance Benefit Group National
ADP Retirement Services
PCS Retirement
NWPS
BPAS
Newport Group
Securian Retirement
Lincoln Financial Group
The Standard
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Nationwide Financial
TIAA-CREF
Charles Schwab & Co.
Vestwell
Ubiquity Retirement + Savings
Mutual of America Financial Group
Ameritas
American Trust Retirement
American Financial Systems, Inc.
401GO, Inc.
Transamerica
North American KTRADE Alliance
Human Interest
Paychex, Inc.
IPX Retirement
Alerus Retirement and Benefits
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
Empower
Voya Financial Inc.
PAi

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Ascensus, LLC
TIAA-CREF
The Entrust Group
Paychex, Inc.
John Hancock Retirement Plan Services
Charles Schwab & Co.
Nationwide Financial
Mutual of America Financial Group
J.P. Morgan Asset Management
Transamerica
Ameritas
IRALOGIX, Inc
July Business Services
Vestwell
PAi
Newport Group
Schwab Retirement Plan Services
Wells Fargo Advisors
Slavic401k
ADP Retirement Services
American Financial Systems, Inc.
Equitable
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Securian Retirement
Corebridge Financial
Fidelity Investments
NWPS
Pentegra Retirement Services
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Lincoln Financial Group
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
BPAS
PCS Retirement
American Funds
Alliance Benefit Group National
Human Interest
Empower
The Hebets Company
401GO, Inc.
The Standard
IPX Retirement
American Trust Retirement
Touchstone Retirement Group
Principal Financial Group
NestEggs Retirement Plan Services, Inc.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Mutual of America Financial Group
Charles Schwab & Co.
ADP Retirement Services
Hebets Company, The
Empower
Equitable
401GO, Inc.
Ubiquity Retirement + Savings
Entrust Group, The
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Transamerica
IRALOGIX, Inc
Vestwell
NWPS
PCS Retirement
J.P. Morgan Asset Management
Nationwide Financial
Securian Retirement
Ascensus, LLC
T. Rowe Price
CUNA Mutual Retirement Solutions
Ameritas
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Principal Financial Group
Mutual of Omaha Retirement Services
Lincoln Financial Group
IPX Retirement
American Trust Retirement
Wells Fargo Advisors
PAi
American Financial Systems, Inc.
Standard, The
Schwab Retirement Plan Services
Touchstone Retirement Group
North American KTRADE Alliance
American Funds
Human Interest
Alliance Benefit Group National
Pentegra Retirement Services
John Hancock Retirement Plan Services
BPAS
Paychex, Inc.
Corebridge Financial
Fidelity Investments
Newport Group
Alerus Retirement and Benefits
July Business Services

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Principal Financial Group
ADP Retirement Services
Securian Retirement
Mutual of Omaha Retirement Services
Voya Financial Inc.
Entrust Group, The
John Hancock Retirement Plan Services
North American KTRADE Alliance
Human Interest
BPAS
Empower
Ascensus, LLC
TIAA-CREF
T. Rowe Price
Wells Fargo Advisors
Hebets Company, The
Charles Schwab & Co.
J.P. Morgan Asset Management
PCS Retirement
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Paychex, Inc.
NWPS
NestEggs Retirement Plan Services, Inc.
American Funds
PAi
Touchstone Retirement Group
Schwab Retirement Plan Services
July Business Services
Nationwide Financial
American Trust Retirement
Ameritas
Alliance Benefit Group National
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Transamerica
Vestwell
Standard, The
Fidelity Investments
Corebridge Financial
401GO, Inc.
Equitable
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Lincoln Financial Group
IPX Retirement
Pentegra Retirement Services
American Financial Systems, Inc.

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
T. Rowe Price
Hebets Company, The
PCS Retirement
NWPS
Slavic401k
Transamerica
John Hancock Retirement Plan Services
American Funds
PAi
Pentegra Retirement Services
Nationwide Financial
Empower
401GO, Inc.
Charles Schwab & Co.
American Trust Retirement
Schwab Retirement Plan Services
Lincoln Financial Group
Human Interest
Entrust Group, The
Standard, The
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Ameritas
Newport Group
IPX Retirement
IRALOGIX, Inc
Principal Financial Group
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Paychex, Inc.
Ubiquity Retirement + Savings
Vestwell
J.P. Morgan Asset Management
Alliance Benefit Group National
ADP Retirement Services
BPAS
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Alerus Retirement and Benefits
Equitable
July Business Services
Ascensus, LLC
Fidelity Investments
Touchstone Retirement Group
American Financial Systems, Inc.
North American KTRADE Alliance
TIAA-CREF

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
American Trust Retirement
401GO, Inc.
IPX Retirement
Voya Financial Inc.
Paychex, Inc.
Alliance Benefit Group National
Human Interest
Fidelity Investments
Touchstone Retirement Group
Nationwide Financial
Standard, The
Ameritas
T. Rowe Price
Slavic401k
Empower
Newport Group
J.P. Morgan Asset Management
NWPS
Pentegra Retirement Services
Alerus Retirement and Benefits
TIAA-CREF
Corebridge Financial
American Financial Systems, Inc.
John Hancock Retirement Plan Services
PAi
July Business Services
Hebets Company, The
Vestwell
CUNA Mutual Retirement Solutions
Ascensus, LLC
Transamerica
Charles Schwab & Co.
Ubiquity Retirement + Savings
American Funds
Wells Fargo Advisors
PCS Retirement
IRALOGIX, Inc
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
BPAS
Equitable
Securian Retirement

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Newport Group
North American KTRADE Alliance
IPX Retirement
Principal Financial Group
Voya Financial Inc.
American Trust Retirement
Equitable
Vestwell
Pentegra Retirement Services
Wells Fargo Advisors
401GO, Inc.
Standard, The
Paychex, Inc.
Securian Retirement
American Funds
ADP Retirement Services
Entrust Group, The
IRALOGIX, Inc
Human Interest
Mutual of America Financial Group
T. Rowe Price
July Business Services
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Touchstone Retirement Group
Transamerica
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Hebets Company, The
Ameritas
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
PAi
Mutual of Omaha Retirement Services
Empower
Fidelity Investments
PCS Retirement
Slavic401k
Lincoln Financial Group
BPAS
Alerus Retirement and Benefits
TIAA-CREF
Alliance Benefit Group National
NWPS
Corebridge Financial
John Hancock Retirement Plan Services
Nationwide Financial
Ubiquity Retirement + Savings
American Financial Systems, Inc.

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
401GO, Inc.
ADP Retirement Services
Mutual of Omaha Retirement Services
Equitable
Touchstone Retirement Group
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
Human Interest
American Financial Systems, Inc.
Mutual of America Financial Group
Charles Schwab & Co.
Paychex, Inc.
Empower
Ascensus, LLC
PCS Retirement
Lincoln Financial Group
North American KTRADE Alliance
NWPS
Securian Retirement
T. Rowe Price
Entrust Group, The
Slavic401k
Transamerica
Newport Group
Corebridge Financial
American Funds
American Trust Retirement
July Business Services
Alliance Benefit Group National
PAi
Ubiquity Retirement + Savings
IPX Retirement
Voya Financial Inc.
Ameritas
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
IRALOGIX, Inc
Principal Financial Group
Vestwell
Pentegra Retirement Services
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Fidelity Investments
TIAA-CREF
Alerus Retirement and Benefits
Standard, The
BPAS

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Securian Retirement
Hebets Company, The
Ascensus, LLC
BPAS
Vestwell
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Entrust Group, The
North American KTRADE Alliance
Slavic401k
Voya Financial Inc.
PAi
J.P. Morgan Asset Management
IPX Retirement
Mutual of America Financial Group
401GO, Inc.
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Human Interest
ADP Retirement Services
American Financial Systems, Inc.
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Empower
Corebridge Financial
CUNA Mutual Retirement Solutions
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Newport Group
PCS Retirement
John Hancock Retirement Plan Services
Equitable
American Trust Retirement
Paychex, Inc.
NWPS
Transamerica
Schwab Retirement Plan Services
Standard, The
Charles Schwab & Co.
Alliance Benefit Group National
American Funds
Nationwide Financial
T. Rowe Price
Principal Financial Group
IRALOGIX, Inc
TIAA-CREF
Fidelity Investments
Ameritas

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
ADP Retirement Services
IRALOGIX, Inc
T. Rowe Price
TIAA-CREF
Ameritas
Newport Group
Corebridge Financial
J.P. Morgan Asset Management
PAi
Ascensus, LLC
Human Interest
NWPS
401GO, Inc.
Nationwide Financial
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
July Business Services
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Standard, The
American Funds
American Trust Retirement
BPAS
Securian Retirement
Fidelity Investments
Alerus Retirement and Benefits
Slavic401k
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Touchstone Retirement Group
American Financial Systems, Inc.
Schwab Retirement Plan Services
Entrust Group, The
Paychex, Inc.
Hebets Company, The
Vestwell
Wells Fargo Advisors
Charles Schwab & Co.
Principal Financial Group
Alliance Benefit Group National
Equitable
Mutual of Omaha Retirement Services
Lincoln Financial Group
North American KTRADE Alliance
Pentegra Retirement Services
Empower
Transamerica
Voya Financial Inc.
IPX Retirement

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
American Financial Systems, Inc.
Slavic401k
Ascensus, LLC
IPX Retirement
Paychex, Inc.
Standard, The
Equitable
J.P. Morgan Asset Management
Hebets Company, The
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Securian Retirement
Newport Group
July Business Services
Mutual of Omaha Retirement Services
Human Interest
Pentegra Retirement Services
Entrust Group, The
401GO, Inc.
Vestwell
Voya Financial Inc.
American Funds
Ubiquity Retirement + Savings
Alliance Benefit Group National
Transamerica
Empower
Nationwide Financial
T. Rowe Price
American Trust Retirement
North American KTRADE Alliance
Lincoln Financial Group
ADP Retirement Services
Ameritas
Fidelity Investments
BPAS
NWPS
PCS Retirement
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Principal Financial Group
Corebridge Financial
Touchstone Retirement Group
IRALOGIX, Inc
Wells Fargo Advisors
Alerus Retirement and Benefits
TIAA-CREF
PAi

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
NWPS
Pentegra Retirement Services
Equitable
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Standard, The
July Business Services
Ameritas
Alliance Benefit Group National
401GO, Inc.
Mutual of America Financial Group
T. Rowe Price
Paychex, Inc.
Transamerica
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Newport Group
Wells Fargo Advisors
North American KTRADE Alliance
Voya Financial Inc.
Alerus Retirement and Benefits
IRALOGIX, Inc
Corebridge Financial
Hebets Company, The
American Trust Retirement
IPX Retirement
Human Interest
Empower
PAi
Touchstone Retirement Group
Lincoln Financial Group
Schwab Retirement Plan Services
Entrust Group, The
Principal Financial Group
Vestwell
Fidelity Investments
Charles Schwab & Co.
Ascensus, LLC
Nationwide Financial
PCS Retirement
ADP Retirement Services
Ubiquity Retirement + Savings
American Funds
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
Slavic401k
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
BPAS

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Entrust Group, The
J.P. Morgan Asset Management
North American KTRADE Alliance
Newport Group
Ameritas
Principal Financial Group
Hebets Company, The
Securian Retirement
ADP Retirement Services
Mutual of America Financial Group
TIAA-CREF
Slavic401k
Mutual of Omaha Retirement Services
BPAS
Lincoln Financial Group
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Alerus Retirement and Benefits
PAi
Ascensus, LLC
Alliance Benefit Group National
American Funds
Touchstone Retirement Group
NWPS
Standard, The
Vestwell
Paychex, Inc.
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Equitable
American Financial Systems, Inc.
Fidelity Investments
PCS Retirement
Corebridge Financial
IPX Retirement
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Human Interest
Voya Financial Inc.
T. Rowe Price
Pentegra Retirement Services
American Trust Retirement
Transamerica
Nationwide Financial
Empower
401GO, Inc.

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