Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Principal Financial Group
ADP Retirement Services
American Funds
The Hebets Company
J.P. Morgan Asset Management
Touchstone Retirement Group
T. Rowe Price
Schwab Retirement Plan Services
Securian Retirement
Alliance Benefit Group National
July Business Services
Alerus Retirement and Benefits
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Paychex, Inc.
Pentegra Retirement Services
PAi
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Charles Schwab & Co.
Fidelity Investments
IPX Retirement
The Standard
Transamerica
CUNA Mutual Retirement Solutions
Slavic401k
Empower
Corebridge Financial
North American KTRADE Alliance
BPAS
Newport Group
Human Interest
Ascensus, LLC
Equitable
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
Ameritas
Nationwide Financial
Wells Fargo Advisors
Mutual of America Financial Group
The Entrust Group
NWPS
Mutual of Omaha Retirement Services
American Trust Retirement
IRALOGIX, Inc
Vestwell
401GO, Inc.

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Mutual of America Financial Group
Alliance Benefit Group National
BPAS
IRALOGIX, Inc
Schwab Retirement Plan Services
Human Interest
Voya Financial Inc.
The Standard
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
NWPS
Ameritas
Newport Group
Empower
NestEggs Retirement Plan Services, Inc.
American Funds
July Business Services
Ascensus, LLC
Vestwell
Alerus Retirement and Benefits
Pentegra Retirement Services
The Entrust Group
Securian Retirement
American Financial Systems, Inc.
Charles Schwab & Co.
Lincoln Financial Group
Paychex, Inc.
Touchstone Retirement Group
Ubiquity Retirement + Savings
PAi
John Hancock Retirement Plan Services
North American KTRADE Alliance
Principal Financial Group
American Trust Retirement
Mutual of Omaha Retirement Services
Slavic401k
TIAA-CREF
T. Rowe Price
PCS Retirement
Nationwide Financial
Fidelity Investments
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
ADP Retirement Services
Transamerica
IPX Retirement
401GO, Inc.
Corebridge Financial
The Hebets Company

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Standard, The
Pentegra Retirement Services
North American KTRADE Alliance
Paychex, Inc.
Mutual of America Financial Group
Hebets Company, The
American Trust Retirement
Corebridge Financial
Ameritas
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Empower
Ascensus, LLC
Touchstone Retirement Group
Wells Fargo Advisors
Principal Financial Group
John Hancock Retirement Plan Services
401GO, Inc.
Ubiquity Retirement + Savings
Lincoln Financial Group
J.P. Morgan Asset Management
T. Rowe Price
Newport Group
CUNA Mutual Retirement Solutions
Human Interest
PAi
TIAA-CREF
IPX Retirement
July Business Services
ADP Retirement Services
NWPS
Schwab Retirement Plan Services
Alerus Retirement and Benefits
American Funds
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
IRALOGIX, Inc
BPAS
Equitable
PCS Retirement
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Fidelity Investments
Transamerica
Nationwide Financial
Entrust Group, The
Slavic401k
Charles Schwab & Co.

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7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
July Business Services
Schwab Retirement Plan Services
Fidelity Investments
Paychex, Inc.
American Financial Systems, Inc.
Human Interest
Standard, The
American Trust Retirement
Principal Financial Group
T. Rowe Price
Ameritas
Slavic401k
Empower
Voya Financial Inc.
IRALOGIX, Inc
John Hancock Retirement Plan Services
BPAS
Corebridge Financial
Nationwide Financial
CUNA Mutual Retirement Solutions
401GO, Inc.
PCS Retirement
Transamerica
Ascensus, LLC
Pentegra Retirement Services
Ubiquity Retirement + Savings
ADP Retirement Services
Hebets Company, The
J.P. Morgan Asset Management
Touchstone Retirement Group
PAi
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Equitable
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Alliance Benefit Group National
Newport Group
TIAA-CREF
Alerus Retirement and Benefits
Securian Retirement
Vestwell
American Funds
Entrust Group, The
NWPS
IPX Retirement

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
ADP Retirement Services
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Ascensus, LLC
John Hancock Retirement Plan Services
Nationwide Financial
American Trust Retirement
Ubiquity Retirement + Savings
Charles Schwab & Co.
July Business Services
Fidelity Investments
NWPS
American Funds
Empower
Standard, The
Corebridge Financial
Mutual of America Financial Group
Voya Financial Inc.
Hebets Company, The
BPAS
IPX Retirement
Alerus Retirement and Benefits
Vestwell
Ameritas
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
T. Rowe Price
Alliance Benefit Group National
Transamerica
PCS Retirement
J.P. Morgan Asset Management
Entrust Group, The
Slavic401k
TIAA-CREF
Newport Group
401GO, Inc.
Securian Retirement
Wells Fargo Advisors
PAi
Lincoln Financial Group
Paychex, Inc.
Human Interest
IRALOGIX, Inc
North American KTRADE Alliance
Principal Financial Group
American Financial Systems, Inc.

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9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
North American KTRADE Alliance
American Financial Systems, Inc.
Schwab Retirement Plan Services
American Funds
Touchstone Retirement Group
Mutual of Omaha Retirement Services
Newport Group
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
T. Rowe Price
Vestwell
Transamerica
Securian Retirement
John Hancock Retirement Plan Services
Ascensus, LLC
Pentegra Retirement Services
Ubiquity Retirement + Savings
Equitable
Entrust Group, The
Principal Financial Group
CUNA Mutual Retirement Solutions
Ameritas
American Trust Retirement
Fidelity Investments
Charles Schwab & Co.
Voya Financial Inc.
NWPS
TIAA-CREF
Hebets Company, The
J.P. Morgan Asset Management
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
ADP Retirement Services
IPX Retirement
Slavic401k
Empower
PCS Retirement
IRALOGIX, Inc
Alliance Benefit Group National
PAi
Standard, The
Lincoln Financial Group
July Business Services
Mutual of America Financial Group
Paychex, Inc.
Human Interest
BPAS
Corebridge Financial

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
Fidelity Investments
Paychex, Inc.
John Hancock Retirement Plan Services
Nationwide Financial
Securian Retirement
401GO, Inc.
BPAS
IPX Retirement
NWPS
J.P. Morgan Asset Management
Alliance Benefit Group National
Vestwell
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
TIAA-CREF
American Funds
July Business Services
Equitable
Charles Schwab & Co.
Newport Group
American Trust Retirement
Alerus Retirement and Benefits
Ameritas
Touchstone Retirement Group
Wells Fargo Advisors
T. Rowe Price
PCS Retirement
CUNA Mutual Retirement Solutions
Empower
Principal Financial Group
Transamerica
IRALOGIX, Inc
Entrust Group, The
Ubiquity Retirement + Savings
Voya Financial Inc.
Corebridge Financial
Ascensus, LLC
Slavic401k
North American KTRADE Alliance
ADP Retirement Services
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Hebets Company, The
American Financial Systems, Inc.
Pentegra Retirement Services
Standard, The
Human Interest
Mutual of America Financial Group

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
IPX Retirement
John Hancock Retirement Plan Services
Hebets Company, The
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Securian Retirement
Principal Financial Group
Paychex, Inc.
Touchstone Retirement Group
Fidelity Investments
Alerus Retirement and Benefits
Empower
CUNA Mutual Retirement Solutions
NWPS
Voya Financial Inc.
PAi
Equitable
BPAS
Schwab Retirement Plan Services
Ascensus, LLC
ADP Retirement Services
American Trust Retirement
401GO, Inc.
T. Rowe Price
Nationwide Financial
July Business Services
Charles Schwab & Co.
IRALOGIX, Inc
Standard, The
Mutual of Omaha Retirement Services
Mutual of America Financial Group
North American KTRADE Alliance
Transamerica
NestEggs Retirement Plan Services, Inc.
Vestwell
Pentegra Retirement Services
American Financial Systems, Inc.
Corebridge Financial
American Funds
Ameritas
Lincoln Financial Group
Slavic401k
Wells Fargo Advisors
Newport Group
Human Interest
Alliance Benefit Group National
TIAA-CREF
J.P. Morgan Asset Management

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Alerus Retirement and Benefits
Alliance Benefit Group National
Schwab Retirement Plan Services
Empower
Ubiquity Retirement + Savings
Touchstone Retirement Group
July Business Services
Paychex, Inc.
American Funds
IRALOGIX, Inc
J.P. Morgan Asset Management
North American KTRADE Alliance
BPAS
Equitable
PCS Retirement
Vestwell
Hebets Company, The
401GO, Inc.
Ameritas
John Hancock Retirement Plan Services
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Securian Retirement
NWPS
IPX Retirement
American Financial Systems, Inc.
Pentegra Retirement Services
American Trust Retirement
Mutual of America Financial Group
Standard, The
Charles Schwab & Co.
Voya Financial Inc.
Wells Fargo Advisors
Transamerica
Human Interest
Entrust Group, The
PAi
TIAA-CREF
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
Lincoln Financial Group
Principal Financial Group
Fidelity Investments
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Newport Group
Corebridge Financial
Nationwide Financial
Ascensus, LLC

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Ameritas
Newport Group
Fidelity Investments
Mutual of America Financial Group
IRALOGIX, Inc
PCS Retirement
Touchstone Retirement Group
401GO, Inc.
Transamerica
TIAA-CREF
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Hebets Company, The
Empower
Wells Fargo Advisors
Equitable
Schwab Retirement Plan Services
American Funds
Human Interest
Paychex, Inc.
NWPS
CUNA Mutual Retirement Solutions
BPAS
July Business Services
PAi
IPX Retirement
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Lincoln Financial Group
Corebridge Financial
Nationwide Financial
Standard, The
Entrust Group, The
Voya Financial Inc.
Charles Schwab & Co.
Vestwell
Alerus Retirement and Benefits
Pentegra Retirement Services
Ubiquity Retirement + Savings
Ascensus, LLC
American Trust Retirement
T. Rowe Price
Slavic401k
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
North American KTRADE Alliance

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Lincoln Financial Group
T. Rowe Price
NWPS
Mutual of Omaha Retirement Services
Touchstone Retirement Group
Newport Group
Human Interest
401GO, Inc.
PAi
Fidelity Investments
Equitable
Alliance Benefit Group National
BPAS
Ascensus, LLC
Charles Schwab & Co.
Standard, The
North American KTRADE Alliance
American Funds
Pentegra Retirement Services
Transamerica
Principal Financial Group
Nationwide Financial
PCS Retirement
J.P. Morgan Asset Management
Vestwell
Ameritas
Schwab Retirement Plan Services
Paychex, Inc.
American Trust Retirement
TIAA-CREF
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Slavic401k
Voya Financial Inc.
IRALOGIX, Inc
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Empower
Mutual of America Financial Group
Corebridge Financial
July Business Services
IPX Retirement
Securian Retirement
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Entrust Group, The

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
American Trust Retirement
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Alliance Benefit Group National
401GO, Inc.
CUNA Mutual Retirement Solutions
Human Interest
IPX Retirement
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
PCS Retirement
Empower
NestEggs Retirement Plan Services, Inc.
Standard, The
NWPS
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Newport Group
Slavic401k
Ascensus, LLC
BPAS
Pentegra Retirement Services
American Funds
Transamerica
ADP Retirement Services
Touchstone Retirement Group
Equitable
Lincoln Financial Group
Ubiquity Retirement + Savings
Corebridge Financial
July Business Services
Fidelity Investments
Mutual of America Financial Group
Principal Financial Group
Hebets Company, The
Wells Fargo Advisors
PAi
North American KTRADE Alliance
Ameritas
Voya Financial Inc.
Paychex, Inc.
Nationwide Financial
Securian Retirement
John Hancock Retirement Plan Services
Vestwell
IRALOGIX, Inc
TIAA-CREF
T. Rowe Price

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
PCS Retirement
American Trust Retirement
July Business Services
TIAA-CREF
Empower
Ascensus, LLC
Transamerica
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
American Financial Systems, Inc.
Paychex, Inc.
North American KTRADE Alliance
Alerus Retirement and Benefits
Charles Schwab & Co.
BPAS
J.P. Morgan Asset Management
IPX Retirement
T. Rowe Price
Ubiquity Retirement + Savings
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
Voya Financial Inc.
Schwab Retirement Plan Services
PAi
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Corebridge Financial
Vestwell
Equitable
Nationwide Financial
Wells Fargo Advisors
IRALOGIX, Inc
John Hancock Retirement Plan Services
Pentegra Retirement Services
Entrust Group, The
Hebets Company, The
ADP Retirement Services
Ameritas
Fidelity Investments
Slavic401k
NWPS
Newport Group
Mutual of America Financial Group
Human Interest
Lincoln Financial Group
Standard, The

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