Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Voya Financial Inc.
Schwab Retirement Plan Services
Newport Group
Ubiquity Retirement + Savings
Fidelity Investments
Alerus Retirement and Benefits
T. Rowe Price
NWPS
Slavic401k
American Financial Systems, Inc.
PAi
American Funds
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Touchstone Retirement Group
July Business Services
BPAS
Securian Retirement
Ascensus, LLC
Paychex, Inc.
Human Interest
Equitable
American Trust Retirement
Empower
Mutual of Omaha Retirement Services
ADP Retirement Services
Transamerica
Mutual of America Financial Group
Vestwell
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
PCS Retirement
TIAA-CREF
IRALOGIX, Inc
IPX Retirement
John Hancock Retirement Plan Services
Charles Schwab & Co.
The Standard
The Entrust Group
Principal Financial Group
Nationwide Financial
Ameritas
North American KTRADE Alliance
J.P. Morgan Asset Management
Lincoln Financial Group
The Hebets Company
Corebridge Financial

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Transamerica
Ameritas
Empower
Lincoln Financial Group
North American KTRADE Alliance
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
ADP Retirement Services
Pentegra Retirement Services
The Entrust Group
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
PAi
PCS Retirement
Principal Financial Group
Ascensus, LLC
Vestwell
The Standard
Mutual of America Financial Group
Paychex, Inc.
J.P. Morgan Asset Management
Fidelity Investments
American Financial Systems, Inc.
Human Interest
American Trust Retirement
Securian Retirement
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
July Business Services
T. Rowe Price
Alliance Benefit Group National
401GO, Inc.
The Hebets Company
BPAS
NWPS
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
American Funds
Nationwide Financial
Wells Fargo Advisors
Slavic401k
Charles Schwab & Co.
Newport Group
Alerus Retirement and Benefits
Corebridge Financial
Touchstone Retirement Group
IPX Retirement
Equitable

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Securian Retirement
Corebridge Financial
Voya Financial Inc.
Newport Group
Charles Schwab & Co.
Ascensus, LLC
Touchstone Retirement Group
Nationwide Financial
Wells Fargo Advisors
John Hancock Retirement Plan Services
Vestwell
Fidelity Investments
PCS Retirement
American Trust Retirement
Principal Financial Group
Alerus Retirement and Benefits
Entrust Group, The
ADP Retirement Services
Standard, The
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Human Interest
Ubiquity Retirement + Savings
Transamerica
Ameritas
July Business Services
PAi
American Funds
BPAS
Paychex, Inc.
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Empower
T. Rowe Price
Alliance Benefit Group National
Slavic401k
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Hebets Company, The
Lincoln Financial Group
Schwab Retirement Plan Services
NWPS
Equitable
401GO, Inc.

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Equitable
Lincoln Financial Group
TIAA-CREF
Paychex, Inc.
J.P. Morgan Asset Management
Wells Fargo Advisors
Touchstone Retirement Group
Corebridge Financial
American Financial Systems, Inc.
IRALOGIX, Inc
Standard, The
Empower
Slavic401k
401GO, Inc.
Mutual of America Financial Group
Vestwell
July Business Services
ADP Retirement Services
Transamerica
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Ameritas
Charles Schwab & Co.
Human Interest
NWPS
Entrust Group, The
Pentegra Retirement Services
North American KTRADE Alliance
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Hebets Company, The
Alliance Benefit Group National
Fidelity Investments
PAi
Ubiquity Retirement + Savings
Nationwide Financial
Ascensus, LLC
Securian Retirement
BPAS
Schwab Retirement Plan Services
PCS Retirement
Principal Financial Group
T. Rowe Price
American Funds
Voya Financial Inc.
CUNA Mutual Retirement Solutions
IPX Retirement

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
BPAS
Standard, The
PCS Retirement
Alerus Retirement and Benefits
Nationwide Financial
PAi
Ameritas
American Funds
Ubiquity Retirement + Savings
Paychex, Inc.
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
ADP Retirement Services
Entrust Group, The
Ascensus, LLC
Alliance Benefit Group National
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Hebets Company, The
Lincoln Financial Group
Human Interest
Corebridge Financial
Newport Group
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
IRALOGIX, Inc
Fidelity Investments
July Business Services
Transamerica
NWPS
Vestwell
Touchstone Retirement Group
American Financial Systems, Inc.
Mutual of America Financial Group
Voya Financial Inc.
Principal Financial Group
CUNA Mutual Retirement Solutions
American Trust Retirement
John Hancock Retirement Plan Services
North American KTRADE Alliance
IPX Retirement
Slavic401k
Schwab Retirement Plan Services
Empower
T. Rowe Price
Securian Retirement
Pentegra Retirement Services

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
Standard, The
NWPS
Principal Financial Group
Schwab Retirement Plan Services
Pentegra Retirement Services
Fidelity Investments
American Trust Retirement
Lincoln Financial Group
July Business Services
Mutual of America Financial Group
TIAA-CREF
Touchstone Retirement Group
John Hancock Retirement Plan Services
ADP Retirement Services
Mutual of Omaha Retirement Services
401GO, Inc.
T. Rowe Price
Vestwell
Ameritas
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Corebridge Financial
IPX Retirement
Transamerica
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Empower
Schneider Downs Wealth Management Advisors, LP
Newport Group
Alliance Benefit Group National
Slavic401k
Hebets Company, The
American Financial Systems, Inc.
IRALOGIX, Inc
Nationwide Financial
American Funds
Equitable
PAi
Entrust Group, The
Alerus Retirement and Benefits
Securian Retirement
Voya Financial Inc.
Wells Fargo Advisors
Human Interest
North American KTRADE Alliance
Ubiquity Retirement + Savings
Paychex, Inc.
J.P. Morgan Asset Management
BPAS

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Fidelity Investments
PCS Retirement
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
401GO, Inc.
TIAA-CREF
Standard, The
Vestwell
IRALOGIX, Inc
Newport Group
Alliance Benefit Group National
American Funds
Ascensus, LLC
Schwab Retirement Plan Services
Human Interest
J.P. Morgan Asset Management
ADP Retirement Services
Hebets Company, The
Empower
CUNA Mutual Retirement Solutions
Equitable
Charles Schwab & Co.
Nationwide Financial
Principal Financial Group
NWPS
Transamerica
Slavic401k
Securian Retirement
BPAS
Lincoln Financial Group
Entrust Group, The
Mutual of America Financial Group
North American KTRADE Alliance
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Ameritas
PAi
Pentegra Retirement Services
July Business Services
T. Rowe Price
Touchstone Retirement Group
Paychex, Inc.
American Trust Retirement
Wells Fargo Advisors
IPX Retirement
Voya Financial Inc.

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Voya Financial Inc.
IPX Retirement
Fidelity Investments
PCS Retirement
T. Rowe Price
Securian Retirement
PAi
Human Interest
Entrust Group, The
Equitable
NWPS
CUNA Mutual Retirement Solutions
BPAS
Hebets Company, The
North American KTRADE Alliance
Empower
July Business Services
Slavic401k
401GO, Inc.
American Trust Retirement
Paychex, Inc.
Newport Group
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Ascensus, LLC
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
Ameritas
Ubiquity Retirement + Savings
Wells Fargo Advisors
IRALOGIX, Inc
Mutual of America Financial Group
TIAA-CREF
Standard, The
Alliance Benefit Group National
Vestwell
Alerus Retirement and Benefits
Transamerica
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Pentegra Retirement Services
Corebridge Financial
Lincoln Financial Group
American Funds
Charles Schwab & Co.

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Alliance Benefit Group National
Pentegra Retirement Services
Ameritas
Equitable
July Business Services
Lincoln Financial Group
Hebets Company, The
J.P. Morgan Asset Management
Standard, The
Human Interest
Empower
Alerus Retirement and Benefits
BPAS
T. Rowe Price
Ascensus, LLC
Corebridge Financial
Wells Fargo Advisors
Paychex, Inc.
Mutual of Omaha Retirement Services
IPX Retirement
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
ADP Retirement Services
401GO, Inc.
Touchstone Retirement Group
Vestwell
Transamerica
Nationwide Financial
Schwab Retirement Plan Services
Slavic401k
TIAA-CREF
Mutual of America Financial Group
NWPS
North American KTRADE Alliance
Securian Retirement
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
American Trust Retirement
Fidelity Investments
American Funds
Newport Group
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
PAi
Principal Financial Group
Ubiquity Retirement + Savings
Entrust Group, The
Charles Schwab & Co.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
American Financial Systems, Inc.
Voya Financial Inc.
Newport Group
Lincoln Financial Group
Fidelity Investments
American Funds
American Trust Retirement
Empower
Vestwell
Wells Fargo Advisors
Alerus Retirement and Benefits
IRALOGIX, Inc
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Slavic401k
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Equitable
Hebets Company, The
Securian Retirement
Ubiquity Retirement + Savings
Nationwide Financial
Paychex, Inc.
Alliance Benefit Group National
Entrust Group, The
Ascensus, LLC
North American KTRADE Alliance
Human Interest
Corebridge Financial
ADP Retirement Services
Standard, The
IPX Retirement
PAi
PCS Retirement
Pentegra Retirement Services
BPAS
T. Rowe Price
Ameritas
Charles Schwab & Co.
Transamerica
Mutual of America Financial Group
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Touchstone Retirement Group
TIAA-CREF
CUNA Mutual Retirement Solutions
NWPS
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
NWPS
T. Rowe Price
CUNA Mutual Retirement Solutions
Slavic401k
Nationwide Financial
Empower
Touchstone Retirement Group
American Trust Retirement
Voya Financial Inc.
BPAS
Vestwell
Mutual of America Financial Group
Schwab Retirement Plan Services
Corebridge Financial
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Ameritas
Human Interest
ADP Retirement Services
North American KTRADE Alliance
TIAA-CREF
American Financial Systems, Inc.
PAi
Principal Financial Group
IRALOGIX, Inc
Securian Retirement
IPX Retirement
J.P. Morgan Asset Management
PCS Retirement
Standard, The
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
Alliance Benefit Group National
Equitable
Paychex, Inc.
July Business Services
Mutual of Omaha Retirement Services
Lincoln Financial Group
American Funds
Ubiquity Retirement + Savings
Pentegra Retirement Services
Transamerica
401GO, Inc.
Entrust Group, The
Ascensus, LLC
Fidelity Investments
Wells Fargo Advisors
Newport Group

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Human Interest
Charles Schwab & Co.
American Trust Retirement
Mutual of America Financial Group
NWPS
Principal Financial Group
Lincoln Financial Group
T. Rowe Price
J.P. Morgan Asset Management
July Business Services
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
American Funds
Nationwide Financial
IRALOGIX, Inc
Standard, The
Schwab Retirement Plan Services
BPAS
Paychex, Inc.
Newport Group
North American KTRADE Alliance
American Financial Systems, Inc.
Wells Fargo Advisors
Transamerica
Voya Financial Inc.
Ubiquity Retirement + Savings
Touchstone Retirement Group
Vestwell
Slavic401k
Alerus Retirement and Benefits
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Hebets Company, The
Empower
Entrust Group, The
Mutual of Omaha Retirement Services
TIAA-CREF
Pentegra Retirement Services
PAi
NestEggs Retirement Plan Services, Inc.
Ameritas
Fidelity Investments
Corebridge Financial
John Hancock Retirement Plan Services
Ascensus, LLC
PCS Retirement
IPX Retirement
401GO, Inc.
ADP Retirement Services

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Slavic401k
Mutual of America Financial Group
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Voya Financial Inc.
Schwab Retirement Plan Services
Transamerica
IPX Retirement
Vestwell
Hebets Company, The
Paychex, Inc.
Equitable
401GO, Inc.
Charles Schwab & Co.
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
PCS Retirement
Nationwide Financial
Fidelity Investments
T. Rowe Price
Corebridge Financial
ADP Retirement Services
NWPS
Ameritas
Principal Financial Group
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Entrust Group, The
Alliance Benefit Group National
Ascensus, LLC
Standard, The
PAi
American Funds
American Trust Retirement
Human Interest
Empower
Newport Group
Lincoln Financial Group
North American KTRADE Alliance
BPAS
TIAA-CREF
July Business Services
Touchstone Retirement Group
John Hancock Retirement Plan Services
Wells Fargo Advisors

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