Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
American Trust Retirement
Wells Fargo Advisors
ADP Retirement Services
Touchstone Retirement Group
Ameritas
Corebridge Financial
Charles Schwab & Co.
The Standard
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Newport Group
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Slavic401k
Transamerica
The Hebets Company
NWPS
Schwab Retirement Plan Services
BPAS
Human Interest
North American KTRADE Alliance
Lincoln Financial Group
Empower
401GO, Inc.
Ubiquity Retirement + Savings
T. Rowe Price
J.P. Morgan Asset Management
Paychex, Inc.
Pentegra Retirement Services
TIAA-CREF
PAi
The Entrust Group
Securian Retirement
Nationwide Financial
IPX Retirement
IRALOGIX, Inc
Vestwell
American Funds
Equitable
July Business Services
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
Principal Financial Group
Alerus Retirement and Benefits
Ascensus, LLC
Voya Financial Inc.
Fidelity Investments

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
T. Rowe Price
NWPS
IPX Retirement
North American KTRADE Alliance
Alliance Benefit Group National
401GO, Inc.
Wells Fargo Advisors
American Financial Systems, Inc.
Human Interest
TIAA-CREF
J.P. Morgan Asset Management
American Trust Retirement
Transamerica
BPAS
The Standard
IRALOGIX, Inc
Newport Group
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
The Hebets Company
The Entrust Group
Fidelity Investments
Voya Financial Inc.
Pentegra Retirement Services
Slavic401k
ADP Retirement Services
PAi
Touchstone Retirement Group
July Business Services
Lincoln Financial Group
Paychex, Inc.
PCS Retirement
Vestwell
Equitable
Securian Retirement
Alerus Retirement and Benefits
Mutual of America Financial Group
Empower
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Corebridge Financial
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Ascensus, LLC
American Funds
Nationwide Financial

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Entrust Group, The
Voya Financial Inc.
Ascensus, LLC
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Wells Fargo Advisors
Alerus Retirement and Benefits
Securian Retirement
TIAA-CREF
Hebets Company, The
Slavic401k
American Financial Systems, Inc.
Mutual of America Financial Group
Pentegra Retirement Services
PAi
Newport Group
Nationwide Financial
Principal Financial Group
401GO, Inc.
Human Interest
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
NWPS
Empower
Corebridge Financial
July Business Services
American Trust Retirement
Vestwell
John Hancock Retirement Plan Services
North American KTRADE Alliance
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Fidelity Investments
Schwab Retirement Plan Services
PCS Retirement
American Funds
Touchstone Retirement Group
Equitable
IPX Retirement
Transamerica
J.P. Morgan Asset Management
Lincoln Financial Group
Standard, The
T. Rowe Price
Ameritas
IRALOGIX, Inc
BPAS
ADP Retirement Services

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Slavic401k
Nationwide Financial
Schwab Retirement Plan Services
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Equitable
Touchstone Retirement Group
Hebets Company, The
Securian Retirement
Principal Financial Group
401GO, Inc.
John Hancock Retirement Plan Services
Pentegra Retirement Services
Voya Financial Inc.
Wells Fargo Advisors
PAi
CUNA Mutual Retirement Solutions
Ascensus, LLC
Charles Schwab & Co.
Human Interest
Ameritas
North American KTRADE Alliance
T. Rowe Price
Newport Group
American Trust Retirement
Empower
IPX Retirement
TIAA-CREF
Mutual of Omaha Retirement Services
Corebridge Financial
Entrust Group, The
Transamerica
Alerus Retirement and Benefits
American Funds
Standard, The
IRALOGIX, Inc
Alliance Benefit Group National
NWPS
Mutual of America Financial Group
ADP Retirement Services
Lincoln Financial Group
BPAS
July Business Services
Paychex, Inc.
Ubiquity Retirement + Savings
Vestwell

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Pentegra Retirement Services
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Newport Group
American Trust Retirement
Lincoln Financial Group
Standard, The
401GO, Inc.
Alliance Benefit Group National
Vestwell
Voya Financial Inc.
IRALOGIX, Inc
TIAA-CREF
Hebets Company, The
ADP Retirement Services
Empower
American Financial Systems, Inc.
Principal Financial Group
PAi
Touchstone Retirement Group
Mutual of Omaha Retirement Services
July Business Services
IPX Retirement
Slavic401k
Ascensus, LLC
Alerus Retirement and Benefits
American Funds
Securian Retirement
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Nationwide Financial
NWPS
North American KTRADE Alliance
Transamerica
Paychex, Inc.
Entrust Group, The
Equitable
BPAS
Fidelity Investments
Ameritas
Human Interest
Corebridge Financial
Schwab Retirement Plan Services
Charles Schwab & Co.
T. Rowe Price
John Hancock Retirement Plan Services
Mutual of America Financial Group

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Empower
Principal Financial Group
North American KTRADE Alliance
Schwab Retirement Plan Services
American Financial Systems, Inc.
Charles Schwab & Co.
NWPS
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
July Business Services
T. Rowe Price
John Hancock Retirement Plan Services
Ameritas
Pentegra Retirement Services
Corebridge Financial
IRALOGIX, Inc
Fidelity Investments
TIAA-CREF
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Nationwide Financial
Newport Group
IPX Retirement
Human Interest
BPAS
Wells Fargo Advisors
Entrust Group, The
PCS Retirement
Transamerica
Ubiquity Retirement + Savings
ADP Retirement Services
Alliance Benefit Group National
Paychex, Inc.
Touchstone Retirement Group
Mutual of America Financial Group
PAi
Hebets Company, The
Lincoln Financial Group
401GO, Inc.
American Funds
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Slavic401k
Standard, The
Ascensus, LLC
CUNA Mutual Retirement Solutions
Equitable
Vestwell

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
Alerus Retirement and Benefits
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Hebets Company, The
Alliance Benefit Group National
Transamerica
John Hancock Retirement Plan Services
Newport Group
American Trust Retirement
American Funds
Human Interest
Ameritas
Slavic401k
Vestwell
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Principal Financial Group
July Business Services
PAi
ADP Retirement Services
Touchstone Retirement Group
Ubiquity Retirement + Savings
TIAA-CREF
Entrust Group, The
IPX Retirement
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
North American KTRADE Alliance
Voya Financial Inc.
Lincoln Financial Group
T. Rowe Price
Fidelity Investments
PCS Retirement
Empower
American Financial Systems, Inc.
Schwab Retirement Plan Services
Standard, The
Equitable
NWPS
BPAS
Ascensus, LLC
401GO, Inc.
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Securian Retirement
Mutual of America Financial Group
Corebridge Financial

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
Principal Financial Group
Empower
Equitable
American Funds
Paychex, Inc.
Newport Group
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Slavic401k
IPX Retirement
July Business Services
Vestwell
Standard, The
Corebridge Financial
Transamerica
Pentegra Retirement Services
Human Interest
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
BPAS
Fidelity Investments
Ascensus, LLC
CUNA Mutual Retirement Solutions
TIAA-CREF
Ameritas
401GO, Inc.
IRALOGIX, Inc
Alliance Benefit Group National
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Voya Financial Inc.
T. Rowe Price
ADP Retirement Services
PCS Retirement
American Financial Systems, Inc.
American Trust Retirement
Securian Retirement
J.P. Morgan Asset Management
Entrust Group, The
Hebets Company, The
Charles Schwab & Co.
NWPS
North American KTRADE Alliance
Nationwide Financial
Wells Fargo Advisors

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
J.P. Morgan Asset Management
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
BPAS
Empower
NWPS
ADP Retirement Services
Slavic401k
Corebridge Financial
Human Interest
Equitable
Lincoln Financial Group
Alerus Retirement and Benefits
TIAA-CREF
Vestwell
Fidelity Investments
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
North American KTRADE Alliance
Wells Fargo Advisors
American Trust Retirement
PCS Retirement
Ubiquity Retirement + Savings
Nationwide Financial
Alliance Benefit Group National
Securian Retirement
Voya Financial Inc.
Touchstone Retirement Group
Mutual of America Financial Group
Ameritas
401GO, Inc.
T. Rowe Price
IPX Retirement
Newport Group
Standard, The
Charles Schwab & Co.
Paychex, Inc.
PAi
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Transamerica
Entrust Group, The
July Business Services
Pentegra Retirement Services
Mutual of Omaha Retirement Services
Principal Financial Group
American Funds

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
NWPS
Newport Group
401GO, Inc.
Alliance Benefit Group National
IRALOGIX, Inc
Vestwell
Lincoln Financial Group
PAi
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
ADP Retirement Services
Principal Financial Group
Paychex, Inc.
Hebets Company, The
Ubiquity Retirement + Savings
July Business Services
American Funds
Standard, The
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Ameritas
Mutual of America Financial Group
Human Interest
T. Rowe Price
Voya Financial Inc.
Entrust Group, The
Schwab Retirement Plan Services
BPAS
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
TIAA-CREF
Nationwide Financial
Ascensus, LLC
Charles Schwab & Co.
Empower
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Pentegra Retirement Services
Transamerica
IPX Retirement
American Trust Retirement
Equitable
American Financial Systems, Inc.
PCS Retirement
Fidelity Investments
Securian Retirement
Slavic401k
Touchstone Retirement Group

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Nationwide Financial
Lincoln Financial Group
IRALOGIX, Inc
ADP Retirement Services
Schwab Retirement Plan Services
Standard, The
Touchstone Retirement Group
American Financial Systems, Inc.
Mutual of America Financial Group
Corebridge Financial
PCS Retirement
American Trust Retirement
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
Pentegra Retirement Services
Hebets Company, The
IPX Retirement
Voya Financial Inc.
Wells Fargo Advisors
Newport Group
Ascensus, LLC
Equitable
BPAS
July Business Services
Paychex, Inc.
401GO, Inc.
Transamerica
Empower
American Funds
Fidelity Investments
Ameritas
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
NWPS
PAi
TIAA-CREF
Securian Retirement
Alliance Benefit Group National
John Hancock Retirement Plan Services
Vestwell
Mutual of Omaha Retirement Services
Human Interest
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Principal Financial Group
Charles Schwab & Co.
T. Rowe Price

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Nationwide Financial
PAi
IRALOGIX, Inc
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Hebets Company, The
IPX Retirement
ADP Retirement Services
Alerus Retirement and Benefits
July Business Services
Touchstone Retirement Group
Standard, The
401GO, Inc.
North American KTRADE Alliance
Empower
PCS Retirement
TIAA-CREF
Lincoln Financial Group
Equitable
Ascensus, LLC
Alliance Benefit Group National
Principal Financial Group
Securian Retirement
Fidelity Investments
Wells Fargo Advisors
BPAS
Voya Financial Inc.
Schwab Retirement Plan Services
Vestwell
Ubiquity Retirement + Savings
J.P. Morgan Asset Management
American Funds
Human Interest
Slavic401k
CUNA Mutual Retirement Solutions
NWPS
Mutual of America Financial Group
Charles Schwab & Co.
Corebridge Financial
T. Rowe Price
Ameritas
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Pentegra Retirement Services
Newport Group
Entrust Group, The

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Lincoln Financial Group
Human Interest
PAi
American Trust Retirement
TIAA-CREF
Principal Financial Group
Transamerica
BPAS
Charles Schwab & Co.
IPX Retirement
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Ameritas
J.P. Morgan Asset Management
IRALOGIX, Inc
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Vestwell
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
John Hancock Retirement Plan Services
Corebridge Financial
Schwab Retirement Plan Services
Newport Group
Ubiquity Retirement + Savings
Fidelity Investments
NWPS
Securian Retirement
Alerus Retirement and Benefits
T. Rowe Price
North American KTRADE Alliance
Paychex, Inc.
Empower
Equitable
Nationwide Financial
ADP Retirement Services
Voya Financial Inc.
Touchstone Retirement Group
American Funds
PCS Retirement
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Ascensus, LLC
Standard, The
Pentegra Retirement Services
Slavic401k
401GO, Inc.

T