Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Human Interest
Corebridge Financial
Newport Group
Nationwide Financial
American Financial Systems, Inc.
North American KTRADE Alliance
Principal Financial Group
Transamerica
Pentegra Retirement Services
401GO, Inc.
PCS Retirement
T. Rowe Price
Ascensus, LLC
Voya Financial Inc.
TIAA-CREF
Lincoln Financial Group
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
American Funds
Ubiquity Retirement + Savings
IPX Retirement
Vestwell
Schneider Downs Wealth Management Advisors, LP
The Entrust Group
Paychex, Inc.
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Equitable
BPAS
Ameritas
PAi
IRALOGIX, Inc
Mutual of America Financial Group
Fidelity Investments
July Business Services
The Hebets Company
American Trust Retirement
The Standard
Wells Fargo Advisors
Slavic401k
Empower
Touchstone Retirement Group
J.P. Morgan Asset Management
ADP Retirement Services
NWPS

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Corebridge Financial
John Hancock Retirement Plan Services
T. Rowe Price
Schwab Retirement Plan Services
Wells Fargo Advisors
Touchstone Retirement Group
Mutual of America Financial Group
TIAA-CREF
PCS Retirement
401GO, Inc.
Vestwell
Mutual of Omaha Retirement Services
Securian Retirement
Fidelity Investments
Ameritas
Equitable
Human Interest
Principal Financial Group
Nationwide Financial
Lincoln Financial Group
Alerus Retirement and Benefits
ADP Retirement Services
IPX Retirement
American Trust Retirement
July Business Services
Paychex, Inc.
Transamerica
The Standard
The Entrust Group
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Newport Group
NestEggs Retirement Plan Services, Inc.
NWPS
Empower
North American KTRADE Alliance
Pentegra Retirement Services
BPAS
American Funds
Voya Financial Inc.
The Hebets Company
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Slavic401k
American Financial Systems, Inc.
PAi
J.P. Morgan Asset Management
Charles Schwab & Co.
Ascensus, LLC

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Standard, The
PCS Retirement
Newport Group
IPX Retirement
Fidelity Investments
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Charles Schwab & Co.
Schwab Retirement Plan Services
Paychex, Inc.
Corebridge Financial
Ameritas
401GO, Inc.
Alerus Retirement and Benefits
North American KTRADE Alliance
TIAA-CREF
American Trust Retirement
Human Interest
Nationwide Financial
Mutual of America Financial Group
T. Rowe Price
BPAS
Hebets Company, The
Empower
ADP Retirement Services
Wells Fargo Advisors
Ubiquity Retirement + Savings
American Funds
Principal Financial Group
Slavic401k
Alliance Benefit Group National
American Financial Systems, Inc.
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
NWPS
Mutual of Omaha Retirement Services
Vestwell
Ascensus, LLC
PAi
Touchstone Retirement Group
Equitable
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Voya Financial Inc.
Lincoln Financial Group
July Business Services
Entrust Group, The
J.P. Morgan Asset Management

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
Standard, The
CUNA Mutual Retirement Solutions
July Business Services
T. Rowe Price
Touchstone Retirement Group
Schwab Retirement Plan Services
Fidelity Investments
Human Interest
IRALOGIX, Inc
Alliance Benefit Group National
ADP Retirement Services
Ascensus, LLC
Alerus Retirement and Benefits
Ameritas
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
Vestwell
IPX Retirement
Transamerica
Charles Schwab & Co.
Wells Fargo Advisors
Lincoln Financial Group
BPAS
Securian Retirement
Corebridge Financial
Voya Financial Inc.
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Paychex, Inc.
Hebets Company, The
Equitable
Nationwide Financial
PCS Retirement
American Funds
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Principal Financial Group
Newport Group
TIAA-CREF
Slavic401k
PAi
Pentegra Retirement Services
NWPS
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Empower
Mutual of America Financial Group

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Ascensus, LLC
July Business Services
Ameritas
Equitable
NestEggs Retirement Plan Services, Inc.
IPX Retirement
IRALOGIX, Inc
Human Interest
American Trust Retirement
Empower
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Wells Fargo Advisors
NWPS
Lincoln Financial Group
Standard, The
Mutual of Omaha Retirement Services
Principal Financial Group
Nationwide Financial
Vestwell
American Financial Systems, Inc.
PAi
Newport Group
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
PCS Retirement
Charles Schwab & Co.
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Transamerica
Paychex, Inc.
TIAA-CREF
Touchstone Retirement Group
Securian Retirement
BPAS
J.P. Morgan Asset Management
Mutual of America Financial Group
401GO, Inc.
Pentegra Retirement Services
Schwab Retirement Plan Services
Hebets Company, The
T. Rowe Price
American Funds
Voya Financial Inc.
North American KTRADE Alliance
Slavic401k
Entrust Group, The
Corebridge Financial

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Ubiquity Retirement + Savings
Voya Financial Inc.
Equitable
American Trust Retirement
ADP Retirement Services
Lincoln Financial Group
NWPS
Standard, The
Alliance Benefit Group National
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Hebets Company, The
IPX Retirement
Securian Retirement
Vestwell
Newport Group
Ameritas
Pentegra Retirement Services
Empower
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Paychex, Inc.
401GO, Inc.
BPAS
Slavic401k
Ascensus, LLC
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
July Business Services
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Corebridge Financial
PAi
IRALOGIX, Inc
Human Interest
J.P. Morgan Asset Management
Transamerica
Nationwide Financial
Touchstone Retirement Group
Fidelity Investments
T. Rowe Price
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Entrust Group, The
PCS Retirement
Schwab Retirement Plan Services

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Alerus Retirement and Benefits
Vestwell
Slavic401k
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
Ascensus, LLC
Empower
Touchstone Retirement Group
IRALOGIX, Inc
ADP Retirement Services
Transamerica
T. Rowe Price
TIAA-CREF
PCS Retirement
CUNA Mutual Retirement Solutions
American Funds
Corebridge Financial
Human Interest
PAi
Voya Financial Inc.
IPX Retirement
Securian Retirement
Standard, The
BPAS
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Ameritas
Hebets Company, The
Equitable
Schwab Retirement Plan Services
Mutual of America Financial Group
NWPS
American Trust Retirement
401GO, Inc.
Charles Schwab & Co.
Lincoln Financial Group
July Business Services
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Paychex, Inc.
Wells Fargo Advisors
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Entrust Group, The
Newport Group
John Hancock Retirement Plan Services
Pentegra Retirement Services
Fidelity Investments

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
PCS Retirement
Lincoln Financial Group
Empower
Ubiquity Retirement + Savings
Pentegra Retirement Services
Alerus Retirement and Benefits
Human Interest
July Business Services
TIAA-CREF
Paychex, Inc.
Vestwell
Newport Group
Standard, The
Fidelity Investments
BPAS
Voya Financial Inc.
Corebridge Financial
NWPS
401GO, Inc.
Transamerica
T. Rowe Price
ADP Retirement Services
Nationwide Financial
Touchstone Retirement Group
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Mutual of America Financial Group
Schwab Retirement Plan Services
American Trust Retirement
American Financial Systems, Inc.
Charles Schwab & Co.
Equitable
Wells Fargo Advisors
Alliance Benefit Group National
Ascensus, LLC
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
IPX Retirement
PAi
CUNA Mutual Retirement Solutions
Principal Financial Group
American Funds
Securian Retirement
J.P. Morgan Asset Management
Entrust Group, The
Ameritas
Mutual of Omaha Retirement Services
IRALOGIX, Inc

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Ascensus, LLC
Schwab Retirement Plan Services
Standard, The
PAi
Slavic401k
Pentegra Retirement Services
Charles Schwab & Co.
Securian Retirement
Entrust Group, The
Touchstone Retirement Group
July Business Services
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
BPAS
Ameritas
T. Rowe Price
Transamerica
Newport Group
CUNA Mutual Retirement Solutions
Lincoln Financial Group
NWPS
J.P. Morgan Asset Management
American Trust Retirement
TIAA-CREF
Equitable
ADP Retirement Services
Corebridge Financial
Human Interest
IPX Retirement
PCS Retirement
Vestwell
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Paychex, Inc.
Hebets Company, The
Wells Fargo Advisors
John Hancock Retirement Plan Services
North American KTRADE Alliance
Empower
Mutual of America Financial Group
401GO, Inc.
Mutual of Omaha Retirement Services
American Funds
Fidelity Investments
Alliance Benefit Group National
Nationwide Financial

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Nationwide Financial
PAi
Standard, The
Ameritas
Touchstone Retirement Group
Entrust Group, The
Equitable
T. Rowe Price
Securian Retirement
Mutual of America Financial Group
IPX Retirement
American Funds
Lincoln Financial Group
ADP Retirement Services
TIAA-CREF
Pentegra Retirement Services
BPAS
Slavic401k
Hebets Company, The
Ascensus, LLC
401GO, Inc.
Fidelity Investments
Empower
Corebridge Financial
Paychex, Inc.
Ubiquity Retirement + Savings
Vestwell
North American KTRADE Alliance
July Business Services
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Human Interest
PCS Retirement
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Newport Group
American Financial Systems, Inc.
NWPS
Wells Fargo Advisors
Charles Schwab & Co.
Transamerica
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
Voya Financial Inc.
American Trust Retirement

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
ADP Retirement Services
Corebridge Financial
Nationwide Financial
American Funds
TIAA-CREF
July Business Services
Schneider Downs Wealth Management Advisors, LP
BPAS
Wells Fargo Advisors
American Trust Retirement
North American KTRADE Alliance
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Pentegra Retirement Services
Newport Group
IPX Retirement
PAi
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Vestwell
Equitable
Mutual of America Financial Group
Ameritas
Lincoln Financial Group
PCS Retirement
CUNA Mutual Retirement Solutions
Entrust Group, The
T. Rowe Price
Slavic401k
Ascensus, LLC
Principal Financial Group
Voya Financial Inc.
Schwab Retirement Plan Services
Transamerica
Charles Schwab & Co.
Fidelity Investments
Paychex, Inc.
J.P. Morgan Asset Management
Human Interest
Alliance Benefit Group National
Standard, The
Mutual of Omaha Retirement Services
NWPS
IRALOGIX, Inc
Empower
Touchstone Retirement Group
401GO, Inc.
John Hancock Retirement Plan Services
Securian Retirement

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Alerus Retirement and Benefits
Slavic401k
Ubiquity Retirement + Savings
TIAA-CREF
PAi
J.P. Morgan Asset Management
Lincoln Financial Group
Newport Group
Ascensus, LLC
Ameritas
July Business Services
Standard, The
Alliance Benefit Group National
Pentegra Retirement Services
Nationwide Financial
Hebets Company, The
Touchstone Retirement Group
Transamerica
Entrust Group, The
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
Fidelity Investments
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Principal Financial Group
PCS Retirement
Mutual of America Financial Group
Charles Schwab & Co.
Voya Financial Inc.
American Trust Retirement
Mutual of Omaha Retirement Services
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Equitable
Wells Fargo Advisors
Human Interest
401GO, Inc.
BPAS
Vestwell
NWPS
American Funds
Paychex, Inc.
IRALOGIX, Inc
American Financial Systems, Inc.
North American KTRADE Alliance

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
J.P. Morgan Asset Management
Standard, The
Slavic401k
American Financial Systems, Inc.
Hebets Company, The
Transamerica
Charles Schwab & Co.
Equitable
Human Interest
American Trust Retirement
IRALOGIX, Inc
Principal Financial Group
Securian Retirement
Vestwell
Mutual of America Financial Group
TIAA-CREF
Mutual of Omaha Retirement Services
Corebridge Financial
401GO, Inc.
ADP Retirement Services
American Funds
John Hancock Retirement Plan Services
Touchstone Retirement Group
Wells Fargo Advisors
T. Rowe Price
Fidelity Investments
Empower
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
PAi
Schneider Downs Wealth Management Advisors, LP
BPAS
North American KTRADE Alliance
Paychex, Inc.
Ascensus, LLC
Alliance Benefit Group National
Nationwide Financial
Schwab Retirement Plan Services
NWPS
Newport Group
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Lincoln Financial Group
IPX Retirement
Ubiquity Retirement + Savings
Voya Financial Inc.
Alerus Retirement and Benefits
Ameritas
July Business Services

T