Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

* 1. Your email address (for confirmation only).

Question Title

* 2. CRD Number (if none, just put 000)

Question Title

* 3. What is/are your target markets (check all that apply)?

Question Title

* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
The Hebets Company
Wells Fargo Advisors
Voya Financial Inc.
Equitable
Human Interest
Slavic401k
PCS Retirement
The Standard
Corebridge Financial
Charles Schwab & Co.
July Business Services
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Transamerica
TIAA-CREF
Paychex, Inc.
American Financial Systems, Inc.
Alliance Benefit Group National
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Mutual of America Financial Group
BPAS
Lincoln Financial Group
Empower
ADP Retirement Services
Schwab Retirement Plan Services
401GO, Inc.
Touchstone Retirement Group
Ascensus, LLC
Ameritas
Principal Financial Group
IRALOGIX, Inc
American Trust Retirement
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
Pentegra Retirement Services
The Entrust Group
Newport Group
Alerus Retirement and Benefits
Securian Retirement
Vestwell
American Funds
PAi
John Hancock Retirement Plan Services
Fidelity Investments
J.P. Morgan Asset Management
NWPS
North American KTRADE Alliance

Question Title

* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
Wells Fargo Advisors
North American KTRADE Alliance
PCS Retirement
The Entrust Group
Ubiquity Retirement + Savings
American Funds
The Standard
ADP Retirement Services
John Hancock Retirement Plan Services
BPAS
Securian Retirement
Charles Schwab & Co.
IPX Retirement
TIAA-CREF
Fidelity Investments
Principal Financial Group
Nationwide Financial
Newport Group
The Hebets Company
Alliance Benefit Group National
Empower
Slavic401k
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Vestwell
American Trust Retirement
Voya Financial Inc.
T. Rowe Price
NWPS
Human Interest
Equitable
Ameritas
PAi
401GO, Inc.
Mutual of America Financial Group
American Financial Systems, Inc.
Corebridge Financial
Ascensus, LLC
July Business Services
Touchstone Retirement Group
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Transamerica
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
IRALOGIX, Inc
Paychex, Inc.

Question Title

* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Standard, The
Fidelity Investments
Transamerica
July Business Services
IPX Retirement
Pentegra Retirement Services
American Funds
Touchstone Retirement Group
Wells Fargo Advisors
Mutual of America Financial Group
TIAA-CREF
T. Rowe Price
Paychex, Inc.
Newport Group
Entrust Group, The
Vestwell
John Hancock Retirement Plan Services
Corebridge Financial
Voya Financial Inc.
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
NWPS
North American KTRADE Alliance
Lincoln Financial Group
IRALOGIX, Inc
Charles Schwab & Co.
Principal Financial Group
Ameritas
401GO, Inc.
American Trust Retirement
PCS Retirement
Slavic401k
Hebets Company, The
Alerus Retirement and Benefits
American Financial Systems, Inc.
Securian Retirement
Nationwide Financial
Ubiquity Retirement + Savings
PAi
Empower
Human Interest
J.P. Morgan Asset Management
Equitable
ADP Retirement Services
Ascensus, LLC
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP

Question Title

* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Paychex, Inc.
Voya Financial Inc.
Human Interest
Corebridge Financial
Securian Retirement
John Hancock Retirement Plan Services
Fidelity Investments
PCS Retirement
T. Rowe Price
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
July Business Services
Newport Group
IPX Retirement
Vestwell
Alerus Retirement and Benefits
NWPS
Charles Schwab & Co.
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Equitable
Entrust Group, The
North American KTRADE Alliance
Transamerica
Ascensus, LLC
IRALOGIX, Inc
Wells Fargo Advisors
Empower
Touchstone Retirement Group
BPAS
Schwab Retirement Plan Services
Hebets Company, The
401GO, Inc.
American Financial Systems, Inc.
Standard, The
J.P. Morgan Asset Management
TIAA-CREF
Alliance Benefit Group National
Nationwide Financial
PAi
Pentegra Retirement Services
Ameritas
ADP Retirement Services
American Funds

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Newport Group
Paychex, Inc.
Voya Financial Inc.
Entrust Group, The
Ameritas
IPX Retirement
Hebets Company, The
Alliance Benefit Group National
Fidelity Investments
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Corebridge Financial
401GO, Inc.
Wells Fargo Advisors
Charles Schwab & Co.
John Hancock Retirement Plan Services
IRALOGIX, Inc
Slavic401k
Touchstone Retirement Group
NWPS
Securian Retirement
Ubiquity Retirement + Savings
Equitable
North American KTRADE Alliance
PCS Retirement
Empower
TIAA-CREF
Standard, The
July Business Services
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Nationwide Financial
Mutual of America Financial Group
Schwab Retirement Plan Services
BPAS
Mutual of Omaha Retirement Services
Ascensus, LLC
Transamerica
CUNA Mutual Retirement Solutions
PAi
ADP Retirement Services
Principal Financial Group
Vestwell
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Lincoln Financial Group
T. Rowe Price
American Funds

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Pentegra Retirement Services
Charles Schwab & Co.
Empower
American Funds
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Vestwell
Lincoln Financial Group
IRALOGIX, Inc
Touchstone Retirement Group
J.P. Morgan Asset Management
Nationwide Financial
TIAA-CREF
Alliance Benefit Group National
PAi
T. Rowe Price
Newport Group
North American KTRADE Alliance
NWPS
Paychex, Inc.
Slavic401k
John Hancock Retirement Plan Services
PCS Retirement
Principal Financial Group
Ascensus, LLC
Mutual of America Financial Group
Voya Financial Inc.
Transamerica
IPX Retirement
Corebridge Financial
BPAS
Schwab Retirement Plan Services
Standard, The
ADP Retirement Services
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
American Trust Retirement
Equitable
Entrust Group, The
Fidelity Investments
Alerus Retirement and Benefits
July Business Services
Hebets Company, The
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Ameritas
Securian Retirement
401GO, Inc.
NestEggs Retirement Plan Services, Inc.

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
Wells Fargo Advisors
Hebets Company, The
J.P. Morgan Asset Management
Fidelity Investments
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Ubiquity Retirement + Savings
PAi
Empower
Voya Financial Inc.
American Financial Systems, Inc.
BPAS
T. Rowe Price
Newport Group
Human Interest
Securian Retirement
IRALOGIX, Inc
Slavic401k
Equitable
Nationwide Financial
PCS Retirement
Vestwell
Principal Financial Group
401GO, Inc.
Charles Schwab & Co.
Entrust Group, The
American Funds
Mutual of Omaha Retirement Services
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Alerus Retirement and Benefits
TIAA-CREF
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
Mutual of America Financial Group
IPX Retirement
NWPS
North American KTRADE Alliance
American Trust Retirement
ADP Retirement Services
Transamerica
July Business Services
Corebridge Financial
CUNA Mutual Retirement Solutions
Standard, The
Touchstone Retirement Group
Ameritas

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
CUNA Mutual Retirement Solutions
Transamerica
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Alerus Retirement and Benefits
North American KTRADE Alliance
John Hancock Retirement Plan Services
Voya Financial Inc.
ADP Retirement Services
NWPS
Human Interest
Ubiquity Retirement + Savings
Corebridge Financial
TIAA-CREF
Principal Financial Group
Hebets Company, The
IPX Retirement
Mutual of America Financial Group
Lincoln Financial Group
Fidelity Investments
Alliance Benefit Group National
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Empower
PAi
IRALOGIX, Inc
401GO, Inc.
Vestwell
Ascensus, LLC
BPAS
Touchstone Retirement Group
Nationwide Financial
American Financial Systems, Inc.
Pentegra Retirement Services
J.P. Morgan Asset Management
American Trust Retirement
PCS Retirement
Wells Fargo Advisors
Charles Schwab & Co.
Slavic401k
American Funds
Mutual of Omaha Retirement Services
Ameritas
Newport Group
Paychex, Inc.
Standard, The
Equitable
July Business Services

Question Title

* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Securian Retirement
Principal Financial Group
Standard, The
NestEggs Retirement Plan Services, Inc.
Newport Group
Slavic401k
Voya Financial Inc.
Equitable
Hebets Company, The
Ameritas
Lincoln Financial Group
American Financial Systems, Inc.
Touchstone Retirement Group
Empower
BPAS
IPX Retirement
Human Interest
Paychex, Inc.
Transamerica
North American KTRADE Alliance
PAi
J.P. Morgan Asset Management
July Business Services
Charles Schwab & Co.
Pentegra Retirement Services
Vestwell
Corebridge Financial
Schwab Retirement Plan Services
401GO, Inc.
Entrust Group, The
Alerus Retirement and Benefits
American Funds
ADP Retirement Services
John Hancock Retirement Plan Services
PCS Retirement
TIAA-CREF
Ubiquity Retirement + Savings
Alliance Benefit Group National
Fidelity Investments
Wells Fargo Advisors
American Trust Retirement
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Nationwide Financial
NWPS
T. Rowe Price
Ascensus, LLC

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
IPX Retirement
IRALOGIX, Inc
Schwab Retirement Plan Services
ADP Retirement Services
Ascensus, LLC
Empower
J.P. Morgan Asset Management
Charles Schwab & Co.
Equitable
Principal Financial Group
Hebets Company, The
BPAS
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Lincoln Financial Group
American Trust Retirement
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
North American KTRADE Alliance
John Hancock Retirement Plan Services
Wells Fargo Advisors
Human Interest
Ameritas
Slavic401k
Fidelity Investments
Mutual of America Financial Group
Vestwell
Paychex, Inc.
Alerus Retirement and Benefits
Voya Financial Inc.
NWPS
Transamerica
Entrust Group, The
T. Rowe Price
Securian Retirement
July Business Services
Nationwide Financial
Touchstone Retirement Group
American Funds
Standard, The
Ubiquity Retirement + Savings
Alliance Benefit Group National
PCS Retirement
CUNA Mutual Retirement Solutions
401GO, Inc.
Corebridge Financial
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Newport Group

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
North American KTRADE Alliance
Empower
NWPS
Newport Group
Nationwide Financial
PCS Retirement
American Funds
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Ameritas
Hebets Company, The
Corebridge Financial
John Hancock Retirement Plan Services
BPAS
Securian Retirement
Equitable
Slavic401k
Paychex, Inc.
Fidelity Investments
J.P. Morgan Asset Management
Alerus Retirement and Benefits
July Business Services
401GO, Inc.
Vestwell
IRALOGIX, Inc
Alliance Benefit Group National
Mutual of Omaha Retirement Services
Entrust Group, The
IPX Retirement
Mutual of America Financial Group
Ascensus, LLC
Lincoln Financial Group
Standard, The
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Transamerica
American Trust Retirement
Pentegra Retirement Services
PAi
American Financial Systems, Inc.
Wells Fargo Advisors
T. Rowe Price
ADP Retirement Services
Charles Schwab & Co.
Touchstone Retirement Group
TIAA-CREF
Voya Financial Inc.

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
Vestwell
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
BPAS
Mutual of Omaha Retirement Services
North American KTRADE Alliance
American Funds
Corebridge Financial
Human Interest
Charles Schwab & Co.
Slavic401k
Mutual of America Financial Group
401GO, Inc.
Voya Financial Inc.
Newport Group
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Securian Retirement
J.P. Morgan Asset Management
Wells Fargo Advisors
ADP Retirement Services
Alliance Benefit Group National
T. Rowe Price
Equitable
Paychex, Inc.
Lincoln Financial Group
Hebets Company, The
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Ameritas
Alerus Retirement and Benefits
Touchstone Retirement Group
Empower
Ascensus, LLC
Nationwide Financial
July Business Services
Fidelity Investments
NWPS
PCS Retirement
IPX Retirement
Principal Financial Group
Entrust Group, The
American Trust Retirement
TIAA-CREF
Standard, The
IRALOGIX, Inc
John Hancock Retirement Plan Services
Transamerica

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Mutual of America Financial Group
Securian Retirement
Equitable
Newport Group
Nationwide Financial
John Hancock Retirement Plan Services
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Touchstone Retirement Group
IPX Retirement
Ameritas
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
American Trust Retirement
IRALOGIX, Inc
Entrust Group, The
American Financial Systems, Inc.
TIAA-CREF
American Funds
Vestwell
Mutual of Omaha Retirement Services
July Business Services
Lincoln Financial Group
Ascensus, LLC
Transamerica
Schwab Retirement Plan Services
Hebets Company, The
PCS Retirement
Standard, The
T. Rowe Price
J.P. Morgan Asset Management
ADP Retirement Services
Paychex, Inc.
PAi
Charles Schwab & Co.
BPAS
Wells Fargo Advisors
Empower
Human Interest
Corebridge Financial
Voya Financial Inc.
401GO, Inc.
Alliance Benefit Group National
Principal Financial Group
NWPS

T