Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Charles Schwab & Co.
Mutual of America Financial Group
Equitable
Newport Group
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
PCS Retirement
Nationwide Financial
PAi
T. Rowe Price
Touchstone Retirement Group
Pentegra Retirement Services
The Entrust Group
Fidelity Investments
The Hebets Company
Voya Financial Inc.
ADP Retirement Services
Securian Retirement
Vestwell
Paychex, Inc.
NWPS
Principal Financial Group
The Standard
Wells Fargo Advisors
J.P. Morgan Asset Management
North American KTRADE Alliance
401GO, Inc.
BPAS
IRALOGIX, Inc
IPX Retirement
Empower
American Trust Retirement
Mutual of Omaha Retirement Services
Transamerica
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Lincoln Financial Group
American Funds
Ameritas
American Financial Systems, Inc.
Alliance Benefit Group National
Human Interest
Corebridge Financial
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
July Business Services
CUNA Mutual Retirement Solutions
Slavic401k

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
Fidelity Investments
Ubiquity Retirement + Savings
Charles Schwab & Co.
North American KTRADE Alliance
July Business Services
Transamerica
Lincoln Financial Group
Slavic401k
John Hancock Retirement Plan Services
Vestwell
NWPS
Human Interest
TIAA-CREF
The Entrust Group
J.P. Morgan Asset Management
PAi
Equitable
Touchstone Retirement Group
Alerus Retirement and Benefits
Nationwide Financial
American Financial Systems, Inc.
Newport Group
American Trust Retirement
Wells Fargo Advisors
IPX Retirement
Schwab Retirement Plan Services
PCS Retirement
401GO, Inc.
Ameritas
Paychex, Inc.
Voya Financial Inc.
The Standard
American Funds
Mutual of America Financial Group
T. Rowe Price
Securian Retirement
BPAS
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Ascensus, LLC
CUNA Mutual Retirement Solutions
Empower
Principal Financial Group
Corebridge Financial
Alliance Benefit Group National
The Hebets Company
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Equitable
Schwab Retirement Plan Services
Wells Fargo Advisors
Principal Financial Group
Ascensus, LLC
American Trust Retirement
Transamerica
Entrust Group, The
Hebets Company, The
Mutual of Omaha Retirement Services
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Slavic401k
TIAA-CREF
Pentegra Retirement Services
American Funds
PCS Retirement
American Financial Systems, Inc.
Touchstone Retirement Group
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
NWPS
Lincoln Financial Group
401GO, Inc.
Voya Financial Inc.
IRALOGIX, Inc
Nationwide Financial
Securian Retirement
Ubiquity Retirement + Savings
T. Rowe Price
Newport Group
J.P. Morgan Asset Management
North American KTRADE Alliance
Empower
PAi
Alerus Retirement and Benefits
Fidelity Investments
Vestwell
Human Interest
IPX Retirement
Charles Schwab & Co.
John Hancock Retirement Plan Services
BPAS
ADP Retirement Services
July Business Services
Ameritas
Standard, The
Alliance Benefit Group National

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
IRALOGIX, Inc
Wells Fargo Advisors
Charles Schwab & Co.
North American KTRADE Alliance
Alerus Retirement and Benefits
ADP Retirement Services
TIAA-CREF
Entrust Group, The
T. Rowe Price
BPAS
Transamerica
Securian Retirement
American Financial Systems, Inc.
Principal Financial Group
Mutual of Omaha Retirement Services
PAi
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Standard, The
Fidelity Investments
Corebridge Financial
Schwab Retirement Plan Services
Human Interest
July Business Services
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Vestwell
401GO, Inc.
Paychex, Inc.
Pentegra Retirement Services
Slavic401k
Newport Group
Ameritas
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Alliance Benefit Group National
Voya Financial Inc.
PCS Retirement
American Funds
John Hancock Retirement Plan Services
Equitable
J.P. Morgan Asset Management
Ascensus, LLC
Lincoln Financial Group
Empower
NWPS
Ubiquity Retirement + Savings
IPX Retirement

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Entrust Group, The
North American KTRADE Alliance
Fidelity Investments
NWPS
Vestwell
401GO, Inc.
American Financial Systems, Inc.
Ascensus, LLC
John Hancock Retirement Plan Services
Human Interest
American Trust Retirement
IRALOGIX, Inc
Lincoln Financial Group
Ubiquity Retirement + Savings
Securian Retirement
IPX Retirement
Touchstone Retirement Group
Newport Group
July Business Services
Equitable
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Pentegra Retirement Services
Corebridge Financial
Hebets Company, The
Ameritas
Slavic401k
Wells Fargo Advisors
PAi
Standard, The
American Funds
Charles Schwab & Co.
Principal Financial Group
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Paychex, Inc.
BPAS
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
PCS Retirement
ADP Retirement Services
J.P. Morgan Asset Management
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Transamerica
Alliance Benefit Group National
Empower

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
BPAS
Alerus Retirement and Benefits
Slavic401k
Schwab Retirement Plan Services
Nationwide Financial
Corebridge Financial
Ubiquity Retirement + Savings
Transamerica
Standard, The
Alliance Benefit Group National
Lincoln Financial Group
T. Rowe Price
American Trust Retirement
American Funds
Charles Schwab & Co.
Principal Financial Group
Equitable
CUNA Mutual Retirement Solutions
PCS Retirement
Paychex, Inc.
Ameritas
NWPS
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Human Interest
Fidelity Investments
IPX Retirement
Mutual of America Financial Group
American Financial Systems, Inc.
John Hancock Retirement Plan Services
ADP Retirement Services
IRALOGIX, Inc
Hebets Company, The
PAi
401GO, Inc.
Voya Financial Inc.
J.P. Morgan Asset Management
Securian Retirement
Mutual of Omaha Retirement Services
Vestwell
Entrust Group, The
Touchstone Retirement Group
Empower
North American KTRADE Alliance
July Business Services
Newport Group
Pentegra Retirement Services

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Securian Retirement
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
IPX Retirement
NestEggs Retirement Plan Services, Inc.
PCS Retirement
PAi
Empower
NWPS
Corebridge Financial
Ameritas
American Funds
Equitable
American Trust Retirement
Mutual of Omaha Retirement Services
Human Interest
Voya Financial Inc.
Pentegra Retirement Services
Hebets Company, The
Wells Fargo Advisors
Lincoln Financial Group
North American KTRADE Alliance
ADP Retirement Services
Fidelity Investments
IRALOGIX, Inc
Newport Group
BPAS
TIAA-CREF
Ubiquity Retirement + Savings
Standard, The
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
July Business Services
American Financial Systems, Inc.
401GO, Inc.
Paychex, Inc.
T. Rowe Price
Transamerica
Principal Financial Group
Slavic401k
Mutual of America Financial Group
Ascensus, LLC
Vestwell
J.P. Morgan Asset Management
Entrust Group, The
Touchstone Retirement Group
Alliance Benefit Group National
Nationwide Financial

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Human Interest
Principal Financial Group
Ubiquity Retirement + Savings
North American KTRADE Alliance
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Mutual of America Financial Group
401GO, Inc.
Voya Financial Inc.
NWPS
BPAS
Alerus Retirement and Benefits
Securian Retirement
Ameritas
Equitable
Vestwell
American Financial Systems, Inc.
American Funds
American Trust Retirement
Empower
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
July Business Services
Fidelity Investments
Ascensus, LLC
TIAA-CREF
T. Rowe Price
Transamerica
Schwab Retirement Plan Services
Standard, The
ADP Retirement Services
IPX Retirement
Touchstone Retirement Group
Slavic401k
Paychex, Inc.
Newport Group
Pentegra Retirement Services
Lincoln Financial Group
Nationwide Financial
PCS Retirement
Charles Schwab & Co.
Corebridge Financial
J.P. Morgan Asset Management
Entrust Group, The
PAi

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
PAi
Newport Group
Mutual of Omaha Retirement Services
Pentegra Retirement Services
J.P. Morgan Asset Management
Entrust Group, The
American Funds
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Schwab Retirement Plan Services
Ascensus, LLC
Standard, The
Paychex, Inc.
PCS Retirement
Principal Financial Group
IPX Retirement
Alerus Retirement and Benefits
Fidelity Investments
Touchstone Retirement Group
TIAA-CREF
T. Rowe Price
BPAS
Corebridge Financial
401GO, Inc.
American Financial Systems, Inc.
Lincoln Financial Group
American Trust Retirement
Human Interest
Ubiquity Retirement + Savings
Voya Financial Inc.
Mutual of America Financial Group
Hebets Company, The
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Equitable
Vestwell
July Business Services
Securian Retirement
Charles Schwab & Co.
Slavic401k
ADP Retirement Services
Wells Fargo Advisors
NWPS
IRALOGIX, Inc
Ameritas
Schneider Downs Wealth Management Advisors, LP
Empower
Nationwide Financial
John Hancock Retirement Plan Services

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Slavic401k
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
IPX Retirement
Principal Financial Group
Standard, The
CUNA Mutual Retirement Solutions
July Business Services
Securian Retirement
Touchstone Retirement Group
Alliance Benefit Group National
BPAS
Pentegra Retirement Services
Hebets Company, The
Alerus Retirement and Benefits
401GO, Inc.
Charles Schwab & Co.
Fidelity Investments
Schwab Retirement Plan Services
Mutual of America Financial Group
T. Rowe Price
NWPS
Nationwide Financial
Paychex, Inc.
American Funds
North American KTRADE Alliance
Lincoln Financial Group
Transamerica
TIAA-CREF
Ubiquity Retirement + Savings
Voya Financial Inc.
Ameritas
John Hancock Retirement Plan Services
Empower
IRALOGIX, Inc
Vestwell
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Human Interest
ADP Retirement Services
PAi
Entrust Group, The
American Trust Retirement
Wells Fargo Advisors
J.P. Morgan Asset Management
Ascensus, LLC
Newport Group
Equitable
NestEggs Retirement Plan Services, Inc.

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
American Financial Systems, Inc.
Lincoln Financial Group
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
ADP Retirement Services
401GO, Inc.
Securian Retirement
Vestwell
IRALOGIX, Inc
Entrust Group, The
Alerus Retirement and Benefits
T. Rowe Price
Fidelity Investments
Charles Schwab & Co.
Transamerica
American Trust Retirement
Human Interest
Nationwide Financial
Principal Financial Group
CUNA Mutual Retirement Solutions
July Business Services
Touchstone Retirement Group
Corebridge Financial
PAi
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Empower
Wells Fargo Advisors
Voya Financial Inc.
Pentegra Retirement Services
North American KTRADE Alliance
NWPS
Equitable
BPAS
American Funds
Paychex, Inc.
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
PCS Retirement
TIAA-CREF
Ameritas
J.P. Morgan Asset Management
IPX Retirement
Ascensus, LLC
Newport Group
Hebets Company, The
Slavic401k
Alliance Benefit Group National

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Empower
IPX Retirement
American Financial Systems, Inc.
ADP Retirement Services
BPAS
Schwab Retirement Plan Services
Slavic401k
Hebets Company, The
Newport Group
TIAA-CREF
Pentegra Retirement Services
Ascensus, LLC
Lincoln Financial Group
PAi
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Ubiquity Retirement + Savings
Standard, The
Alliance Benefit Group National
Mutual of America Financial Group
401GO, Inc.
IRALOGIX, Inc
Charles Schwab & Co.
Human Interest
PCS Retirement
NWPS
Corebridge Financial
Voya Financial Inc.
Vestwell
Nationwide Financial
North American KTRADE Alliance
Ameritas
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
American Funds
Transamerica
Principal Financial Group
T. Rowe Price
July Business Services
Paychex, Inc.
Securian Retirement
Alerus Retirement and Benefits
Touchstone Retirement Group
Equitable
Fidelity Investments
John Hancock Retirement Plan Services

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
American Financial Systems, Inc.
Transamerica
Ameritas
American Funds
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
BPAS
401GO, Inc.
Ubiquity Retirement + Savings
Wells Fargo Advisors
Standard, The
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Lincoln Financial Group
PCS Retirement
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Empower
July Business Services
Hebets Company, The
American Trust Retirement
North American KTRADE Alliance
Schwab Retirement Plan Services
Nationwide Financial
Entrust Group, The
Human Interest
Principal Financial Group
Alliance Benefit Group National
PAi
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
Ascensus, LLC
Newport Group
NWPS
Fidelity Investments
Touchstone Retirement Group
Mutual of America Financial Group
Equitable
Voya Financial Inc.
J.P. Morgan Asset Management
Slavic401k
Vestwell
T. Rowe Price
ADP Retirement Services
IPX Retirement
Paychex, Inc.
TIAA-CREF

T