Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
The Standard
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
Fidelity Investments
American Financial Systems, Inc.
Alliance Benefit Group National
J.P. Morgan Asset Management
The Hebets Company
Alerus Retirement and Benefits
Mutual of America Financial Group
Nationwide Financial
IPX Retirement
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
TIAA-CREF
IRALOGIX, Inc
Slavic401k
Schwab Retirement Plan Services
401GO, Inc.
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Human Interest
Charles Schwab & Co.
Securian Retirement
American Trust Retirement
NWPS
Lincoln Financial Group
Transamerica
Mutual of Omaha Retirement Services
Ascensus, LLC
Vestwell
T. Rowe Price
Touchstone Retirement Group
PAi
Empower
Voya Financial Inc.
North American KTRADE Alliance
Ameritas
PCS Retirement
Equitable
BPAS
ADP Retirement Services
July Business Services
American Funds
Pentegra Retirement Services
Paychex, Inc.
The Entrust Group
Newport Group

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Alerus Retirement and Benefits
Corebridge Financial
Empower
Mutual of Omaha Retirement Services
IRALOGIX, Inc
American Financial Systems, Inc.
BPAS
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Ubiquity Retirement + Savings
PAi
IPX Retirement
Voya Financial Inc.
Newport Group
Principal Financial Group
Transamerica
Schwab Retirement Plan Services
Vestwell
Alliance Benefit Group National
ADP Retirement Services
The Standard
Human Interest
American Funds
Equitable
Lincoln Financial Group
401GO, Inc.
John Hancock Retirement Plan Services
Ameritas
Nationwide Financial
Pentegra Retirement Services
North American KTRADE Alliance
Paychex, Inc.
TIAA-CREF
Mutual of America Financial Group
American Trust Retirement
The Hebets Company
Wells Fargo Advisors
NWPS
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Slavic401k
J.P. Morgan Asset Management
The Entrust Group
July Business Services
PCS Retirement
Securian Retirement
Fidelity Investments
Ascensus, LLC

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
Lincoln Financial Group
American Funds
Hebets Company, The
Securian Retirement
Entrust Group, The
T. Rowe Price
Transamerica
Fidelity Investments
Corebridge Financial
Standard, The
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Slavic401k
Alliance Benefit Group National
Alerus Retirement and Benefits
TIAA-CREF
Principal Financial Group
Ameritas
Ubiquity Retirement + Savings
NWPS
PCS Retirement
Mutual of America Financial Group
Empower
J.P. Morgan Asset Management
Touchstone Retirement Group
Human Interest
Paychex, Inc.
Pentegra Retirement Services
PAi
American Trust Retirement
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Vestwell
ADP Retirement Services
American Financial Systems, Inc.
IPX Retirement
North American KTRADE Alliance
Newport Group
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
July Business Services
IRALOGIX, Inc
BPAS
Equitable
Wells Fargo Advisors
John Hancock Retirement Plan Services
Ascensus, LLC
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
NWPS
Fidelity Investments
American Financial Systems, Inc.
PAi
401GO, Inc.
Pentegra Retirement Services
Transamerica
Voya Financial Inc.
Equitable
J.P. Morgan Asset Management
Charles Schwab & Co.
Newport Group
Ascensus, LLC
Principal Financial Group
Securian Retirement
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
ADP Retirement Services
Standard, The
Corebridge Financial
Hebets Company, The
Lincoln Financial Group
Alerus Retirement and Benefits
Entrust Group, The
Touchstone Retirement Group
Nationwide Financial
American Funds
IPX Retirement
Paychex, Inc.
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Vestwell
Slavic401k
Ubiquity Retirement + Savings
Alliance Benefit Group National
T. Rowe Price
Mutual of America Financial Group
Ameritas
TIAA-CREF
July Business Services
PCS Retirement
Mutual of Omaha Retirement Services
Empower
Wells Fargo Advisors
BPAS
Human Interest

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
CUNA Mutual Retirement Solutions
Human Interest
Fidelity Investments
Pentegra Retirement Services
July Business Services
Wells Fargo Advisors
John Hancock Retirement Plan Services
Corebridge Financial
PCS Retirement
Voya Financial Inc.
North American KTRADE Alliance
Mutual of Omaha Retirement Services
TIAA-CREF
IRALOGIX, Inc
401GO, Inc.
T. Rowe Price
Nationwide Financial
J.P. Morgan Asset Management
Securian Retirement
Mutual of America Financial Group
Equitable
IPX Retirement
Entrust Group, The
Alliance Benefit Group National
Ascensus, LLC
Empower
Standard, The
PAi
American Funds
Schneider Downs Wealth Management Advisors, LP
BPAS
Hebets Company, The
Schwab Retirement Plan Services
Paychex, Inc.
Slavic401k
Lincoln Financial Group
Transamerica
Ameritas
Charles Schwab & Co.
Ubiquity Retirement + Savings
Vestwell
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
American Trust Retirement
Principal Financial Group
Touchstone Retirement Group
ADP Retirement Services
Newport Group
American Financial Systems, Inc.

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Mutual of Omaha Retirement Services
July Business Services
Alliance Benefit Group National
American Trust Retirement
ADP Retirement Services
Human Interest
Schneider Downs Wealth Management Advisors, LP
Vestwell
PAi
John Hancock Retirement Plan Services
NWPS
Mutual of America Financial Group
Standard, The
American Financial Systems, Inc.
Slavic401k
Voya Financial Inc.
IPX Retirement
Empower
Alerus Retirement and Benefits
Nationwide Financial
T. Rowe Price
Entrust Group, The
Newport Group
PCS Retirement
Ascensus, LLC
Schwab Retirement Plan Services
Wells Fargo Advisors
J.P. Morgan Asset Management
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
BPAS
TIAA-CREF
Transamerica
Hebets Company, The
CUNA Mutual Retirement Solutions
Ameritas
American Funds
401GO, Inc.
Ubiquity Retirement + Savings
IRALOGIX, Inc
Lincoln Financial Group
Charles Schwab & Co.
Fidelity Investments
Corebridge Financial
Touchstone Retirement Group
Securian Retirement
North American KTRADE Alliance
Pentegra Retirement Services
Principal Financial Group

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Schneider Downs Wealth Management Advisors, LP
Transamerica
North American KTRADE Alliance
BPAS
IRALOGIX, Inc
Fidelity Investments
NWPS
American Funds
Ameritas
Mutual of America Financial Group
Alerus Retirement and Benefits
TIAA-CREF
PAi
Wells Fargo Advisors
American Trust Retirement
Alliance Benefit Group National
Standard, The
John Hancock Retirement Plan Services
Touchstone Retirement Group
Hebets Company, The
Charles Schwab & Co.
Equitable
Lincoln Financial Group
Voya Financial Inc.
IPX Retirement
T. Rowe Price
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Slavic401k
401GO, Inc.
Corebridge Financial
American Financial Systems, Inc.
Entrust Group, The
J.P. Morgan Asset Management
Principal Financial Group
Newport Group
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Pentegra Retirement Services
Ascensus, LLC
July Business Services
Nationwide Financial
Paychex, Inc.
Empower
Securian Retirement
ADP Retirement Services
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
Human Interest

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Standard, The
American Funds
PAi
T. Rowe Price
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
John Hancock Retirement Plan Services
Empower
American Financial Systems, Inc.
PCS Retirement
Entrust Group, The
BPAS
Paychex, Inc.
Corebridge Financial
Ubiquity Retirement + Savings
July Business Services
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Wells Fargo Advisors
Voya Financial Inc.
Principal Financial Group
401GO, Inc.
ADP Retirement Services
Alliance Benefit Group National
Transamerica
North American KTRADE Alliance
Newport Group
IPX Retirement
Hebets Company, The
Mutual of America Financial Group
Human Interest
Slavic401k
American Trust Retirement
Charles Schwab & Co.
IRALOGIX, Inc
Lincoln Financial Group
Nationwide Financial
Fidelity Investments
NWPS
Alerus Retirement and Benefits
Vestwell
Schwab Retirement Plan Services
Ameritas
Equitable
Touchstone Retirement Group
CUNA Mutual Retirement Solutions

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Schneider Downs Wealth Management Advisors, LP
Newport Group
Human Interest
401GO, Inc.
Charles Schwab & Co.
American Trust Retirement
Vestwell
T. Rowe Price
Alliance Benefit Group National
IRALOGIX, Inc
Voya Financial Inc.
J.P. Morgan Asset Management
Hebets Company, The
Alerus Retirement and Benefits
IPX Retirement
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
PCS Retirement
Empower
Schwab Retirement Plan Services
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Wells Fargo Advisors
Transamerica
Paychex, Inc.
BPAS
Entrust Group, The
Fidelity Investments
North American KTRADE Alliance
Ameritas
TIAA-CREF
Mutual of Omaha Retirement Services
Principal Financial Group
Lincoln Financial Group
Slavic401k
PAi
Ubiquity Retirement + Savings
ADP Retirement Services
July Business Services
American Funds
Corebridge Financial
Nationwide Financial
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Ascensus, LLC
Mutual of America Financial Group
NWPS
Standard, The

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Mutual of Omaha Retirement Services
Entrust Group, The
TIAA-CREF
Transamerica
PCS Retirement
Newport Group
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
401GO, Inc.
Alerus Retirement and Benefits
PAi
BPAS
Pentegra Retirement Services
July Business Services
Voya Financial Inc.
Hebets Company, The
Fidelity Investments
American Financial Systems, Inc.
Touchstone Retirement Group
IPX Retirement
Mutual of America Financial Group
Ubiquity Retirement + Savings
T. Rowe Price
Ascensus, LLC
Standard, The
Vestwell
American Funds
Slavic401k
Paychex, Inc.
CUNA Mutual Retirement Solutions
Empower
Lincoln Financial Group
NWPS
Wells Fargo Advisors
IRALOGIX, Inc
John Hancock Retirement Plan Services
Equitable
ADP Retirement Services
Securian Retirement
American Trust Retirement
J.P. Morgan Asset Management
Human Interest
Schwab Retirement Plan Services
Principal Financial Group
Nationwide Financial

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
American Financial Systems, Inc.
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Empower
Hebets Company, The
IPX Retirement
John Hancock Retirement Plan Services
401GO, Inc.
North American KTRADE Alliance
Mutual of America Financial Group
Ameritas
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
NWPS
Lincoln Financial Group
Human Interest
Securian Retirement
Newport Group
PCS Retirement
Touchstone Retirement Group
American Trust Retirement
American Funds
TIAA-CREF
Nationwide Financial
PAi
T. Rowe Price
Vestwell
Fidelity Investments
Equitable
Ubiquity Retirement + Savings
Ascensus, LLC
July Business Services
Standard, The
Alliance Benefit Group National
BPAS
Charles Schwab & Co.
Transamerica
Mutual of Omaha Retirement Services
Slavic401k
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Entrust Group, The
Principal Financial Group
Schwab Retirement Plan Services
IRALOGIX, Inc

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
July Business Services
Nationwide Financial
401GO, Inc.
Corebridge Financial
Ameritas
T. Rowe Price
Human Interest
Touchstone Retirement Group
ADP Retirement Services
Securian Retirement
IPX Retirement
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Ubiquity Retirement + Savings
PAi
Charles Schwab & Co.
TIAA-CREF
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Principal Financial Group
Empower
Slavic401k
Mutual of America Financial Group
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
North American KTRADE Alliance
BPAS
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
NWPS
J.P. Morgan Asset Management
Alliance Benefit Group National
Equitable
Schwab Retirement Plan Services
Newport Group
PCS Retirement
American Financial Systems, Inc.
American Trust Retirement
Lincoln Financial Group
Paychex, Inc.
Pentegra Retirement Services
Ascensus, LLC
Entrust Group, The
Vestwell
Alerus Retirement and Benefits
Fidelity Investments
Transamerica
Standard, The

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Entrust Group, The
Paychex, Inc.
Empower
Lincoln Financial Group
NWPS
J.P. Morgan Asset Management
T. Rowe Price
Standard, The
American Funds
Alliance Benefit Group National
Pentegra Retirement Services
IPX Retirement
Human Interest
Nationwide Financial
TIAA-CREF
Newport Group
BPAS
Hebets Company, The
Vestwell
Ameritas
American Trust Retirement
Fidelity Investments
Touchstone Retirement Group
Mutual of America Financial Group
Voya Financial Inc.
Ascensus, LLC
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Equitable
American Financial Systems, Inc.
Wells Fargo Advisors
July Business Services
Slavic401k
Mutual of Omaha Retirement Services
ADP Retirement Services
Ubiquity Retirement + Savings
PCS Retirement
John Hancock Retirement Plan Services
Principal Financial Group
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Corebridge Financial
Charles Schwab & Co.
PAi
Transamerica
Schwab Retirement Plan Services
North American KTRADE Alliance

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