Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
401GO, Inc.
Transamerica
Nationwide Financial
Schwab Retirement Plan Services
American Financial Systems, Inc.
Voya Financial Inc.
Slavic401k
PCS Retirement
Vestwell
TIAA-CREF
Principal Financial Group
Paychex, Inc.
PAi
July Business Services
The Standard
Ameritas
T. Rowe Price
Alliance Benefit Group National
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Securian Retirement
BPAS
Equitable
Ascensus, LLC
ADP Retirement Services
Pentegra Retirement Services
The Entrust Group
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
NWPS
Wells Fargo Advisors
IPX Retirement
Corebridge Financial
American Trust Retirement
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Human Interest
IRALOGIX, Inc
American Funds
John Hancock Retirement Plan Services
North American KTRADE Alliance
Newport Group
Mutual of Omaha Retirement Services
Empower
Fidelity Investments
The Hebets Company
J.P. Morgan Asset Management
Touchstone Retirement Group

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
July Business Services
NestEggs Retirement Plan Services, Inc.
The Entrust Group
Wells Fargo Advisors
Slavic401k
401GO, Inc.
Touchstone Retirement Group
John Hancock Retirement Plan Services
American Funds
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
PCS Retirement
ADP Retirement Services
T. Rowe Price
Empower
Lincoln Financial Group
IRALOGIX, Inc
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Pentegra Retirement Services
Alerus Retirement and Benefits
Ameritas
Transamerica
Alliance Benefit Group National
Paychex, Inc.
American Financial Systems, Inc.
Voya Financial Inc.
Mutual of Omaha Retirement Services
Human Interest
Newport Group
NWPS
Nationwide Financial
TIAA-CREF
American Trust Retirement
Ascensus, LLC
Mutual of America Financial Group
The Hebets Company
Charles Schwab & Co.
Equitable
Fidelity Investments
Corebridge Financial
IPX Retirement
J.P. Morgan Asset Management
Principal Financial Group
Vestwell
Securian Retirement
BPAS
PAi
The Standard

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Charles Schwab & Co.
North American KTRADE Alliance
Alerus Retirement and Benefits
Slavic401k
T. Rowe Price
Pentegra Retirement Services
John Hancock Retirement Plan Services
Equitable
401GO, Inc.
Fidelity Investments
J.P. Morgan Asset Management
PAi
IPX Retirement
Voya Financial Inc.
IRALOGIX, Inc
Schwab Retirement Plan Services
American Trust Retirement
ADP Retirement Services
NWPS
Ascensus, LLC
Lincoln Financial Group
Hebets Company, The
Wells Fargo Advisors
Principal Financial Group
Standard, The
July Business Services
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Human Interest
Transamerica
BPAS
Corebridge Financial
Securian Retirement
Vestwell
Empower
Newport Group
Paychex, Inc.
Nationwide Financial
American Funds
Alliance Benefit Group National
Mutual of America Financial Group
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
TIAA-CREF
Entrust Group, The
Ameritas

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Alerus Retirement and Benefits
ADP Retirement Services
Equitable
John Hancock Retirement Plan Services
Nationwide Financial
American Trust Retirement
PAi
North American KTRADE Alliance
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Human Interest
T. Rowe Price
Corebridge Financial
Standard, The
J.P. Morgan Asset Management
Empower
Entrust Group, The
BPAS
IRALOGIX, Inc
Principal Financial Group
Hebets Company, The
Schwab Retirement Plan Services
Touchstone Retirement Group
IPX Retirement
July Business Services
Paychex, Inc.
Lincoln Financial Group
Slavic401k
401GO, Inc.
Charles Schwab & Co.
Pentegra Retirement Services
NWPS
Ascensus, LLC
PCS Retirement
Securian Retirement
Vestwell
American Funds
Newport Group
Alliance Benefit Group National
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Ubiquity Retirement + Savings
Fidelity Investments
TIAA-CREF
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Transamerica
Ameritas
American Financial Systems, Inc.

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
ADP Retirement Services
PCS Retirement
North American KTRADE Alliance
Securian Retirement
PAi
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Newport Group
NWPS
Ubiquity Retirement + Savings
Ameritas
IRALOGIX, Inc
Entrust Group, The
Hebets Company, The
Lincoln Financial Group
Alerus Retirement and Benefits
BPAS
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Pentegra Retirement Services
Nationwide Financial
Corebridge Financial
Paychex, Inc.
Empower
Slavic401k
Touchstone Retirement Group
Equitable
July Business Services
Ascensus, LLC
Charles Schwab & Co.
Vestwell
TIAA-CREF
Principal Financial Group
T. Rowe Price
John Hancock Retirement Plan Services
Alliance Benefit Group National
Voya Financial Inc.
Transamerica
Fidelity Investments
Standard, The
American Funds
Wells Fargo Advisors
J.P. Morgan Asset Management
American Financial Systems, Inc.
IPX Retirement
Mutual of America Financial Group
Schwab Retirement Plan Services
Human Interest

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Schwab Retirement Plan Services
American Financial Systems, Inc.
Empower
Fidelity Investments
American Trust Retirement
PAi
Vestwell
Paychex, Inc.
Slavic401k
Transamerica
Voya Financial Inc.
Mutual of Omaha Retirement Services
July Business Services
ADP Retirement Services
PCS Retirement
Lincoln Financial Group
NWPS
Touchstone Retirement Group
T. Rowe Price
Standard, The
North American KTRADE Alliance
IPX Retirement
BPAS
Hebets Company, The
Equitable
TIAA-CREF
Entrust Group, The
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Principal Financial Group
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
American Funds
Alliance Benefit Group National
Ameritas
401GO, Inc.
IRALOGIX, Inc
Mutual of America Financial Group
Human Interest
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Securian Retirement
Pentegra Retirement Services
Newport Group
Nationwide Financial
Ascensus, LLC
Wells Fargo Advisors

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Entrust Group, The
Principal Financial Group
Hebets Company, The
PAi
Mutual of Omaha Retirement Services
Corebridge Financial
Equitable
North American KTRADE Alliance
Charles Schwab & Co.
Lincoln Financial Group
Mutual of America Financial Group
Touchstone Retirement Group
IRALOGIX, Inc
Transamerica
CUNA Mutual Retirement Solutions
July Business Services
Voya Financial Inc.
American Financial Systems, Inc.
Securian Retirement
Pentegra Retirement Services
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
TIAA-CREF
Human Interest
Alliance Benefit Group National
Standard, The
Paychex, Inc.
Newport Group
Fidelity Investments
Slavic401k
Vestwell
Ascensus, LLC
IPX Retirement
PCS Retirement
NWPS
Ameritas
American Funds
American Trust Retirement
Nationwide Financial
T. Rowe Price
Empower
Wells Fargo Advisors
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
BPAS
NestEggs Retirement Plan Services, Inc.

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Ameritas
IRALOGIX, Inc
Vestwell
Paychex, Inc.
Corebridge Financial
Pentegra Retirement Services
Ascensus, LLC
J.P. Morgan Asset Management
Touchstone Retirement Group
PAi
401GO, Inc.
American Financial Systems, Inc.
Slavic401k
Securian Retirement
NWPS
Voya Financial Inc.
BPAS
Entrust Group, The
Principal Financial Group
Lincoln Financial Group
Human Interest
TIAA-CREF
Hebets Company, The
American Trust Retirement
Empower
PCS Retirement
IPX Retirement
Alerus Retirement and Benefits
Alliance Benefit Group National
Newport Group
Equitable
American Funds
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Standard, The
Mutual of Omaha Retirement Services
Transamerica
Ubiquity Retirement + Savings
Nationwide Financial
ADP Retirement Services
Charles Schwab & Co.
Fidelity Investments
John Hancock Retirement Plan Services
July Business Services
Schwab Retirement Plan Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Ascensus, LLC
North American KTRADE Alliance
T. Rowe Price
July Business Services
Paychex, Inc.
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
TIAA-CREF
Human Interest
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Schwab Retirement Plan Services
Ameritas
Fidelity Investments
Corebridge Financial
Pentegra Retirement Services
IPX Retirement
Slavic401k
Equitable
ADP Retirement Services
IRALOGIX, Inc
J.P. Morgan Asset Management
PAi
Entrust Group, The
401GO, Inc.
Vestwell
Ubiquity Retirement + Savings
American Trust Retirement
Voya Financial Inc.
American Financial Systems, Inc.
Transamerica
Securian Retirement
PCS Retirement
Wells Fargo Advisors
NWPS
Principal Financial Group
John Hancock Retirement Plan Services
BPAS
Nationwide Financial
Lincoln Financial Group
American Funds
Touchstone Retirement Group
Standard, The
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Alliance Benefit Group National
Newport Group
CUNA Mutual Retirement Solutions

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
American Funds
Human Interest
Principal Financial Group
Lincoln Financial Group
Touchstone Retirement Group
Newport Group
Mutual of Omaha Retirement Services
ADP Retirement Services
John Hancock Retirement Plan Services
401GO, Inc.
J.P. Morgan Asset Management
IPX Retirement
Standard, The
Charles Schwab & Co.
Voya Financial Inc.
T. Rowe Price
American Trust Retirement
Alerus Retirement and Benefits
Corebridge Financial
Alliance Benefit Group National
Securian Retirement
NWPS
July Business Services
Schwab Retirement Plan Services
Pentegra Retirement Services
Ascensus, LLC
BPAS
Hebets Company, The
Nationwide Financial
IRALOGIX, Inc
Wells Fargo Advisors
PCS Retirement
Paychex, Inc.
Equitable
PAi
Empower
TIAA-CREF
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Transamerica
Vestwell
Mutual of America Financial Group
Ameritas
American Financial Systems, Inc.
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Slavic401k

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
IPX Retirement
Securian Retirement
Lincoln Financial Group
PCS Retirement
401GO, Inc.
Touchstone Retirement Group
July Business Services
Paychex, Inc.
Pentegra Retirement Services
Fidelity Investments
Ameritas
North American KTRADE Alliance
John Hancock Retirement Plan Services
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Equitable
Corebridge Financial
Ascensus, LLC
Charles Schwab & Co.
Nationwide Financial
Vestwell
Alerus Retirement and Benefits
Voya Financial Inc.
NWPS
PAi
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
TIAA-CREF
Standard, The
Alliance Benefit Group National
Hebets Company, The
Mutual of America Financial Group
Mutual of Omaha Retirement Services
T. Rowe Price
American Trust Retirement
Wells Fargo Advisors
American Financial Systems, Inc.
Transamerica
Human Interest
Principal Financial Group
J.P. Morgan Asset Management
Schwab Retirement Plan Services
BPAS
Slavic401k
NestEggs Retirement Plan Services, Inc.
Newport Group
ADP Retirement Services
Empower
American Funds

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Alliance Benefit Group National
Standard, The
Pentegra Retirement Services
ADP Retirement Services
Touchstone Retirement Group
American Funds
Newport Group
July Business Services
Mutual of America Financial Group
Securian Retirement
Transamerica
Vestwell
American Financial Systems, Inc.
PAi
IPX Retirement
Voya Financial Inc.
BPAS
Human Interest
Entrust Group, The
Charles Schwab & Co.
John Hancock Retirement Plan Services
PCS Retirement
North American KTRADE Alliance
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
Empower
Slavic401k
Fidelity Investments
Equitable
Ameritas
Nationwide Financial
T. Rowe Price
Schwab Retirement Plan Services
Principal Financial Group
NWPS
TIAA-CREF
401GO, Inc.
Mutual of Omaha Retirement Services
Ascensus, LLC
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
J.P. Morgan Asset Management
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Corebridge Financial
Lincoln Financial Group
American Trust Retirement

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Principal Financial Group
NWPS
Ameritas
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
North American KTRADE Alliance
IPX Retirement
Ascensus, LLC
Equitable
Corebridge Financial
Alliance Benefit Group National
John Hancock Retirement Plan Services
Mutual of America Financial Group
Ubiquity Retirement + Savings
American Trust Retirement
CUNA Mutual Retirement Solutions
July Business Services
BPAS
PAi
Fidelity Investments
Transamerica
Mutual of Omaha Retirement Services
Hebets Company, The
Entrust Group, The
Newport Group
TIAA-CREF
Pentegra Retirement Services
Lincoln Financial Group
ADP Retirement Services
Human Interest
IRALOGIX, Inc
American Funds
Wells Fargo Advisors
Voya Financial Inc.
Nationwide Financial
Standard, The
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Schwab Retirement Plan Services
Touchstone Retirement Group
Slavic401k
American Financial Systems, Inc.
Alerus Retirement and Benefits
Vestwell
Securian Retirement
Empower
Charles Schwab & Co.
Paychex, Inc.
T. Rowe Price

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