Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Charles Schwab & Co.
Paychex, Inc.
Touchstone Retirement Group
Equitable
T. Rowe Price
Nationwide Financial
Wells Fargo Advisors
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
401GO, Inc.
J.P. Morgan Asset Management
ADP Retirement Services
Mutual of Omaha Retirement Services
PAi
Voya Financial Inc.
American Trust Retirement
The Hebets Company
Ascensus, LLC
The Standard
Principal Financial Group
Vestwell
Mutual of America Financial Group
Securian Retirement
IPX Retirement
Slavic401k
Schwab Retirement Plan Services
North American KTRADE Alliance
American Financial Systems, Inc.
IRALOGIX, Inc
NWPS
American Funds
Lincoln Financial Group
Alerus Retirement and Benefits
July Business Services
Alliance Benefit Group National
Fidelity Investments
Transamerica
PCS Retirement
Ameritas
Human Interest
NestEggs Retirement Plan Services, Inc.
Newport Group
CUNA Mutual Retirement Solutions
The Entrust Group
TIAA-CREF
BPAS

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Paychex, Inc.
Schwab Retirement Plan Services
The Standard
CUNA Mutual Retirement Solutions
ADP Retirement Services
NWPS
Charles Schwab & Co.
IRALOGIX, Inc
Pentegra Retirement Services
Human Interest
Ascensus, LLC
Touchstone Retirement Group
John Hancock Retirement Plan Services
PCS Retirement
The Entrust Group
North American KTRADE Alliance
Slavic401k
Vestwell
American Funds
Securian Retirement
Transamerica
Wells Fargo Advisors
Newport Group
Empower
Corebridge Financial
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Principal Financial Group
IPX Retirement
Equitable
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Fidelity Investments
The Hebets Company
T. Rowe Price
American Trust Retirement
Ameritas
401GO, Inc.
Alerus Retirement and Benefits
PAi
BPAS
July Business Services
Lincoln Financial Group
Nationwide Financial
TIAA-CREF

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Slavic401k
Touchstone Retirement Group
Equitable
ADP Retirement Services
IPX Retirement
John Hancock Retirement Plan Services
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
NWPS
July Business Services
CUNA Mutual Retirement Solutions
Ascensus, LLC
American Funds
TIAA-CREF
North American KTRADE Alliance
Human Interest
Nationwide Financial
American Financial Systems, Inc.
Fidelity Investments
Schwab Retirement Plan Services
American Trust Retirement
J.P. Morgan Asset Management
Lincoln Financial Group
Charles Schwab & Co.
PAi
BPAS
IRALOGIX, Inc
Transamerica
Securian Retirement
Ameritas
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Empower
Ubiquity Retirement + Savings
Wells Fargo Advisors
Mutual of America Financial Group
Alliance Benefit Group National
401GO, Inc.
Hebets Company, The
Mutual of Omaha Retirement Services
Newport Group
Corebridge Financial
Voya Financial Inc.
Paychex, Inc.
Pentegra Retirement Services
T. Rowe Price
Vestwell
Standard, The
PCS Retirement

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
PCS Retirement
Vestwell
PAi
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
TIAA-CREF
Transamerica
Lincoln Financial Group
Pentegra Retirement Services
Ascensus, LLC
North American KTRADE Alliance
Equitable
Ameritas
Standard, The
Slavic401k
Alliance Benefit Group National
T. Rowe Price
Human Interest
Entrust Group, The
Empower
American Funds
Fidelity Investments
July Business Services
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Corebridge Financial
Touchstone Retirement Group
Securian Retirement
Alerus Retirement and Benefits
ADP Retirement Services
Mutual of America Financial Group
Voya Financial Inc.
Paychex, Inc.
NWPS
Principal Financial Group
American Trust Retirement
Hebets Company, The
Ubiquity Retirement + Savings
Wells Fargo Advisors
American Financial Systems, Inc.
401GO, Inc.
Nationwide Financial
John Hancock Retirement Plan Services
BPAS
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Newport Group
J.P. Morgan Asset Management

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Ameritas
Charles Schwab & Co.
Voya Financial Inc.
Equitable
Paychex, Inc.
Lincoln Financial Group
401GO, Inc.
American Funds
Standard, The
J.P. Morgan Asset Management
Newport Group
Entrust Group, The
Hebets Company, The
American Trust Retirement
American Financial Systems, Inc.
BPAS
Transamerica
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Alliance Benefit Group National
July Business Services
Vestwell
Nationwide Financial
North American KTRADE Alliance
TIAA-CREF
Touchstone Retirement Group
PCS Retirement
Fidelity Investments
Human Interest
PAi
CUNA Mutual Retirement Solutions
Slavic401k
Ascensus, LLC
ADP Retirement Services
Securian Retirement
NWPS
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Principal Financial Group
Corebridge Financial
Mutual of America Financial Group
Empower
Alerus Retirement and Benefits
T. Rowe Price
Pentegra Retirement Services
John Hancock Retirement Plan Services
IPX Retirement
NestEggs Retirement Plan Services, Inc.

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
American Funds
Standard, The
ADP Retirement Services
Newport Group
Wells Fargo Advisors
Pentegra Retirement Services
J.P. Morgan Asset Management
IPX Retirement
Charles Schwab & Co.
Vestwell
Securian Retirement
Ubiquity Retirement + Savings
PAi
Voya Financial Inc.
American Trust Retirement
Human Interest
Ameritas
Fidelity Investments
John Hancock Retirement Plan Services
Slavic401k
Principal Financial Group
American Financial Systems, Inc.
Schwab Retirement Plan Services
Equitable
BPAS
TIAA-CREF
Mutual of Omaha Retirement Services
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
NWPS
PCS Retirement
Empower
Hebets Company, The
North American KTRADE Alliance
T. Rowe Price
Nationwide Financial
July Business Services
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
401GO, Inc.
Transamerica
Touchstone Retirement Group
Entrust Group, The
Ascensus, LLC
Alerus Retirement and Benefits
Lincoln Financial Group
Paychex, Inc.

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Voya Financial Inc.
Transamerica
TIAA-CREF
Mutual of Omaha Retirement Services
Human Interest
Standard, The
PCS Retirement
NestEggs Retirement Plan Services, Inc.
Newport Group
CUNA Mutual Retirement Solutions
ADP Retirement Services
J.P. Morgan Asset Management
Paychex, Inc.
BPAS
Equitable
Wells Fargo Advisors
Mutual of America Financial Group
Pentegra Retirement Services
Principal Financial Group
Empower
Fidelity Investments
Slavic401k
North American KTRADE Alliance
IPX Retirement
Vestwell
Charles Schwab & Co.
Touchstone Retirement Group
John Hancock Retirement Plan Services
Securian Retirement
NWPS
401GO, Inc.
PAi
Ameritas
July Business Services
Entrust Group, The
Schwab Retirement Plan Services
Lincoln Financial Group
Ascensus, LLC
Corebridge Financial
American Trust Retirement
Alerus Retirement and Benefits
American Financial Systems, Inc.
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
American Funds
Hebets Company, The
Ubiquity Retirement + Savings
Nationwide Financial

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
ADP Retirement Services
Human Interest
NestEggs Retirement Plan Services, Inc.
Ameritas
Nationwide Financial
Corebridge Financial
Touchstone Retirement Group
Principal Financial Group
Schwab Retirement Plan Services
Empower
IRALOGIX, Inc
Alerus Retirement and Benefits
Pentegra Retirement Services
July Business Services
Equitable
Ubiquity Retirement + Savings
American Funds
North American KTRADE Alliance
Wells Fargo Advisors
Standard, The
PAi
American Financial Systems, Inc.
Transamerica
Entrust Group, The
CUNA Mutual Retirement Solutions
401GO, Inc.
Newport Group
Vestwell
BPAS
Alliance Benefit Group National
Hebets Company, The
Slavic401k
PCS Retirement
Voya Financial Inc.
TIAA-CREF
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Charles Schwab & Co.
Securian Retirement
Ascensus, LLC
Paychex, Inc.
Fidelity Investments
T. Rowe Price
J.P. Morgan Asset Management
NWPS
Mutual of Omaha Retirement Services
IPX Retirement
Mutual of America Financial Group

Question Title

* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Paychex, Inc.
Standard, The
Mutual of Omaha Retirement Services
Entrust Group, The
Newport Group
CUNA Mutual Retirement Solutions
Human Interest
Slavic401k
PCS Retirement
Fidelity Investments
Schwab Retirement Plan Services
Transamerica
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Securian Retirement
North American KTRADE Alliance
PAi
Lincoln Financial Group
Alliance Benefit Group National
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
NWPS
Corebridge Financial
ADP Retirement Services
Charles Schwab & Co.
TIAA-CREF
American Trust Retirement
Ascensus, LLC
Ameritas
Vestwell
Voya Financial Inc.
Mutual of America Financial Group
John Hancock Retirement Plan Services
BPAS
Principal Financial Group
Touchstone Retirement Group
IPX Retirement
IRALOGIX, Inc
Pentegra Retirement Services
July Business Services
Nationwide Financial
Hebets Company, The
American Funds
J.P. Morgan Asset Management
Empower
Equitable

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
ADP Retirement Services
Nationwide Financial
Principal Financial Group
Slavic401k
Pentegra Retirement Services
Standard, The
Wells Fargo Advisors
July Business Services
T. Rowe Price
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Lincoln Financial Group
Alliance Benefit Group National
Newport Group
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Ascensus, LLC
Human Interest
Securian Retirement
401GO, Inc.
American Financial Systems, Inc.
Corebridge Financial
Paychex, Inc.
John Hancock Retirement Plan Services
Entrust Group, The
American Trust Retirement
J.P. Morgan Asset Management
PAi
TIAA-CREF
Equitable
American Funds
IRALOGIX, Inc
Charles Schwab & Co.
North American KTRADE Alliance
Alerus Retirement and Benefits
IPX Retirement
Voya Financial Inc.
Empower
Vestwell
NestEggs Retirement Plan Services, Inc.
BPAS
Ameritas
Transamerica
Touchstone Retirement Group
Hebets Company, The
Mutual of America Financial Group
PCS Retirement
Fidelity Investments
NWPS

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Securian Retirement
Slavic401k
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Alerus Retirement and Benefits
Schwab Retirement Plan Services
TIAA-CREF
July Business Services
PAi
Fidelity Investments
American Trust Retirement
Hebets Company, The
ADP Retirement Services
NWPS
Ubiquity Retirement + Savings
PCS Retirement
Newport Group
Corebridge Financial
Voya Financial Inc.
J.P. Morgan Asset Management
Pentegra Retirement Services
Lincoln Financial Group
Ascensus, LLC
IPX Retirement
Mutual of Omaha Retirement Services
Vestwell
Wells Fargo Advisors
Standard, The
IRALOGIX, Inc
Paychex, Inc.
Principal Financial Group
Ameritas
Nationwide Financial
Alliance Benefit Group National
Mutual of America Financial Group
Charles Schwab & Co.
John Hancock Retirement Plan Services
Touchstone Retirement Group
T. Rowe Price
Empower
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Transamerica
American Funds
BPAS
North American KTRADE Alliance
Equitable
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
North American KTRADE Alliance
Human Interest
Schwab Retirement Plan Services
Securian Retirement
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
Entrust Group, The
NWPS
Alerus Retirement and Benefits
Lincoln Financial Group
Wells Fargo Advisors
Nationwide Financial
Mutual of America Financial Group
Standard, The
Ascensus, LLC
American Funds
Charles Schwab & Co.
BPAS
ADP Retirement Services
Empower
Alliance Benefit Group National
Fidelity Investments
T. Rowe Price
Pentegra Retirement Services
401GO, Inc.
Vestwell
John Hancock Retirement Plan Services
PAi
Principal Financial Group
Slavic401k
American Financial Systems, Inc.
TIAA-CREF
Mutual of Omaha Retirement Services
Equitable
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Hebets Company, The
July Business Services
J.P. Morgan Asset Management
PCS Retirement
Paychex, Inc.
IRALOGIX, Inc
Newport Group
Ubiquity Retirement + Savings
IPX Retirement
American Trust Retirement
Transamerica
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
BPAS
American Trust Retirement
Fidelity Investments
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Empower
North American KTRADE Alliance
IPX Retirement
Newport Group
PAi
Equitable
Ascensus, LLC
Mutual of Omaha Retirement Services
T. Rowe Price
Securian Retirement
Schwab Retirement Plan Services
Charles Schwab & Co.
PCS Retirement
Hebets Company, The
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Voya Financial Inc.
Vestwell
J.P. Morgan Asset Management
Transamerica
Corebridge Financial
American Funds
Alliance Benefit Group National
Human Interest
Principal Financial Group
Paychex, Inc.
American Financial Systems, Inc.
Nationwide Financial
Wells Fargo Advisors
Entrust Group, The
John Hancock Retirement Plan Services
IRALOGIX, Inc
TIAA-CREF
NWPS
Slavic401k
Ubiquity Retirement + Savings
July Business Services
ADP Retirement Services
Pentegra Retirement Services
Touchstone Retirement Group
401GO, Inc.
Ameritas
Standard, The

T