Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Equitable
Corebridge Financial
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Pentegra Retirement Services
American Funds
Human Interest
Ascensus, LLC
Wells Fargo Advisors
401GO, Inc.
Fidelity Investments
Principal Financial Group
Mutual of America Financial Group
Transamerica
The Entrust Group
Empower
PAi
IPX Retirement
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Slavic401k
Charles Schwab & Co.
TIAA-CREF
American Trust Retirement
Paychex, Inc.
Ubiquity Retirement + Savings
Lincoln Financial Group
Newport Group
The Standard
The Hebets Company
NWPS
Nationwide Financial
North American KTRADE Alliance
Touchstone Retirement Group
PCS Retirement
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
BPAS
T. Rowe Price
July Business Services
Mutual of Omaha Retirement Services
ADP Retirement Services
Securian Retirement
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Vestwell
Ameritas

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
American Financial Systems, Inc.
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
Transamerica
PAi
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Charles Schwab & Co.
The Standard
Human Interest
T. Rowe Price
ADP Retirement Services
Empower
401GO, Inc.
Newport Group
John Hancock Retirement Plan Services
Principal Financial Group
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Slavic401k
Alliance Benefit Group National
PCS Retirement
The Entrust Group
J.P. Morgan Asset Management
Vestwell
Lincoln Financial Group
Fidelity Investments
Voya Financial Inc.
Corebridge Financial
TIAA-CREF
Equitable
NWPS
Wells Fargo Advisors
North American KTRADE Alliance
Alerus Retirement and Benefits
Ascensus, LLC
Nationwide Financial
July Business Services
Mutual of America Financial Group
Pentegra Retirement Services
Ameritas
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
The Hebets Company
BPAS
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Securian Retirement

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Newport Group
BPAS
PAi
T. Rowe Price
North American KTRADE Alliance
Standard, The
July Business Services
Transamerica
American Funds
401GO, Inc.
Voya Financial Inc.
J.P. Morgan Asset Management
Fidelity Investments
Pentegra Retirement Services
Lincoln Financial Group
TIAA-CREF
Paychex, Inc.
CUNA Mutual Retirement Solutions
IPX Retirement
Wells Fargo Advisors
American Financial Systems, Inc.
Nationwide Financial
Equitable
NWPS
Slavic401k
Hebets Company, The
Alerus Retirement and Benefits
Mutual of America Financial Group
Vestwell
American Trust Retirement
Mutual of Omaha Retirement Services
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
IRALOGIX, Inc
Ubiquity Retirement + Savings
Charles Schwab & Co.
PCS Retirement
Entrust Group, The
Touchstone Retirement Group
Empower
ADP Retirement Services
Principal Financial Group
Human Interest
Ameritas
Ascensus, LLC
Corebridge Financial
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Equitable
Transamerica
Voya Financial Inc.
Ubiquity Retirement + Savings
Lincoln Financial Group
American Trust Retirement
Corebridge Financial
Empower
Vestwell
Fidelity Investments
North American KTRADE Alliance
ADP Retirement Services
Touchstone Retirement Group
Standard, The
PCS Retirement
Schwab Retirement Plan Services
Pentegra Retirement Services
Principal Financial Group
Alliance Benefit Group National
American Funds
J.P. Morgan Asset Management
Mutual of America Financial Group
Entrust Group, The
July Business Services
John Hancock Retirement Plan Services
BPAS
Charles Schwab & Co.
IPX Retirement
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Newport Group
Ascensus, LLC
Ameritas
Human Interest
Hebets Company, The
Alerus Retirement and Benefits
TIAA-CREF
T. Rowe Price
NWPS
Nationwide Financial
Mutual of Omaha Retirement Services
Wells Fargo Advisors
American Financial Systems, Inc.
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Slavic401k
IRALOGIX, Inc
Paychex, Inc.
PAi

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
John Hancock Retirement Plan Services
Securian Retirement
Wells Fargo Advisors
IRALOGIX, Inc
Entrust Group, The
Ubiquity Retirement + Savings
T. Rowe Price
Alerus Retirement and Benefits
Equitable
Vestwell
American Funds
Ascensus, LLC
TIAA-CREF
ADP Retirement Services
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Ameritas
Hebets Company, The
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Voya Financial Inc.
401GO, Inc.
Schwab Retirement Plan Services
Empower
Principal Financial Group
North American KTRADE Alliance
PAi
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Standard, The
Touchstone Retirement Group
Slavic401k
Alliance Benefit Group National
Newport Group
July Business Services
Human Interest
NWPS
Transamerica
J.P. Morgan Asset Management
American Trust Retirement
BPAS
Corebridge Financial
Charles Schwab & Co.
PCS Retirement

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Schwab Retirement Plan Services
American Funds
Principal Financial Group
Pentegra Retirement Services
BPAS
401GO, Inc.
Ubiquity Retirement + Savings
NWPS
July Business Services
Touchstone Retirement Group
Alerus Retirement and Benefits
PCS Retirement
American Trust Retirement
Human Interest
Nationwide Financial
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Standard, The
Empower
North American KTRADE Alliance
Slavic401k
IRALOGIX, Inc
TIAA-CREF
IPX Retirement
John Hancock Retirement Plan Services
Lincoln Financial Group
ADP Retirement Services
Corebridge Financial
Ascensus, LLC
PAi
Vestwell
Entrust Group, The
Newport Group
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Voya Financial Inc.
J.P. Morgan Asset Management
American Financial Systems, Inc.
Ameritas
Mutual of America Financial Group
Alliance Benefit Group National
Hebets Company, The
Securian Retirement
Equitable
Fidelity Investments
Transamerica

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Entrust Group, The
PCS Retirement
John Hancock Retirement Plan Services
July Business Services
Ascensus, LLC
Vestwell
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
TIAA-CREF
T. Rowe Price
Pentegra Retirement Services
Mutual of America Financial Group
Empower
Principal Financial Group
Human Interest
Paychex, Inc.
PAi
Slavic401k
Alliance Benefit Group National
Fidelity Investments
American Funds
American Trust Retirement
American Financial Systems, Inc.
Hebets Company, The
Voya Financial Inc.
Ameritas
Lincoln Financial Group
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
BPAS
North American KTRADE Alliance
Corebridge Financial
IRALOGIX, Inc
Charles Schwab & Co.
Standard, The
Touchstone Retirement Group
Securian Retirement
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Nationwide Financial
Newport Group
ADP Retirement Services
IPX Retirement
J.P. Morgan Asset Management
Wells Fargo Advisors
NWPS
Equitable

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
NWPS
IRALOGIX, Inc
Alerus Retirement and Benefits
Principal Financial Group
Vestwell
Charles Schwab & Co.
J.P. Morgan Asset Management
PCS Retirement
American Trust Retirement
T. Rowe Price
Slavic401k
Schwab Retirement Plan Services
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Ameritas
Ubiquity Retirement + Savings
American Funds
July Business Services
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Ascensus, LLC
Empower
IPX Retirement
John Hancock Retirement Plan Services
Mutual of America Financial Group
401GO, Inc.
Human Interest
Nationwide Financial
Hebets Company, The
Corebridge Financial
American Financial Systems, Inc.
Equitable
Wells Fargo Advisors
Securian Retirement
Mutual of Omaha Retirement Services
Fidelity Investments
Transamerica
PAi
BPAS
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Pentegra Retirement Services
Entrust Group, The
TIAA-CREF
Voya Financial Inc.
Standard, The
Lincoln Financial Group

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
401GO, Inc.
Charles Schwab & Co.
T. Rowe Price
Fidelity Investments
Touchstone Retirement Group
Entrust Group, The
Principal Financial Group
July Business Services
PAi
Paychex, Inc.
Slavic401k
J.P. Morgan Asset Management
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Newport Group
Ascensus, LLC
Voya Financial Inc.
Equitable
CUNA Mutual Retirement Solutions
NWPS
John Hancock Retirement Plan Services
Mutual of America Financial Group
Lincoln Financial Group
TIAA-CREF
Alliance Benefit Group National
Nationwide Financial
Wells Fargo Advisors
North American KTRADE Alliance
Empower
Securian Retirement
BPAS
Hebets Company, The
Schwab Retirement Plan Services
PCS Retirement
Transamerica
Human Interest
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
American Funds
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Ameritas
IRALOGIX, Inc
IPX Retirement
American Trust Retirement
ADP Retirement Services
Vestwell
NestEggs Retirement Plan Services, Inc.
Corebridge Financial

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
IPX Retirement
PCS Retirement
Nationwide Financial
Mutual of Omaha Retirement Services
ADP Retirement Services
Alerus Retirement and Benefits
Fidelity Investments
Hebets Company, The
Schwab Retirement Plan Services
American Financial Systems, Inc.
J.P. Morgan Asset Management
Voya Financial Inc.
Touchstone Retirement Group
Mutual of America Financial Group
IRALOGIX, Inc
Corebridge Financial
NWPS
North American KTRADE Alliance
Entrust Group, The
Ubiquity Retirement + Savings
401GO, Inc.
Slavic401k
Empower
Lincoln Financial Group
TIAA-CREF
John Hancock Retirement Plan Services
Transamerica
Principal Financial Group
July Business Services
PAi
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Newport Group
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
Charles Schwab & Co.
American Funds
American Trust Retirement
BPAS
Equitable
Securian Retirement
Paychex, Inc.
T. Rowe Price
Ameritas
Vestwell
Wells Fargo Advisors
Standard, The
Schneider Downs Wealth Management Advisors, LP

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
NestEggs Retirement Plan Services, Inc.
Equitable
Alliance Benefit Group National
Mutual of Omaha Retirement Services
TIAA-CREF
Ameritas
Standard, The
BPAS
Nationwide Financial
Mutual of America Financial Group
American Funds
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Slavic401k
CUNA Mutual Retirement Solutions
Securian Retirement
401GO, Inc.
J.P. Morgan Asset Management
July Business Services
Alerus Retirement and Benefits
Vestwell
Human Interest
Hebets Company, The
Ascensus, LLC
North American KTRADE Alliance
PCS Retirement
Wells Fargo Advisors
Touchstone Retirement Group
Pentegra Retirement Services
Fidelity Investments
Paychex, Inc.
Voya Financial Inc.
Entrust Group, The
Empower
Principal Financial Group
IPX Retirement
Corebridge Financial
IRALOGIX, Inc
Schwab Retirement Plan Services
American Trust Retirement
John Hancock Retirement Plan Services
ADP Retirement Services
Transamerica
PAi
American Financial Systems, Inc.
Newport Group
T. Rowe Price
Charles Schwab & Co.
Ubiquity Retirement + Savings

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
CUNA Mutual Retirement Solutions
Entrust Group, The
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
IPX Retirement
Corebridge Financial
Equitable
401GO, Inc.
Mutual of America Financial Group
PCS Retirement
John Hancock Retirement Plan Services
Human Interest
Pentegra Retirement Services
Ubiquity Retirement + Savings
Paychex, Inc.
American Trust Retirement
Standard, The
Fidelity Investments
IRALOGIX, Inc
T. Rowe Price
Touchstone Retirement Group
Securian Retirement
ADP Retirement Services
Wells Fargo Advisors
BPAS
American Funds
Ascensus, LLC
PAi
NWPS
Nationwide Financial
Vestwell
Transamerica
Newport Group
NestEggs Retirement Plan Services, Inc.
North American KTRADE Alliance
TIAA-CREF
July Business Services
J.P. Morgan Asset Management
Voya Financial Inc.
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Empower
Slavic401k
Hebets Company, The
American Financial Systems, Inc.
Charles Schwab & Co.
Alliance Benefit Group National
Principal Financial Group

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Hebets Company, The
Nationwide Financial
Paychex, Inc.
ADP Retirement Services
Ubiquity Retirement + Savings
BPAS
IRALOGIX, Inc
Entrust Group, The
T. Rowe Price
Ameritas
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
TIAA-CREF
Corebridge Financial
Lincoln Financial Group
Transamerica
Pentegra Retirement Services
Mutual of America Financial Group
J.P. Morgan Asset Management
PAi
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
American Funds
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
401GO, Inc.
July Business Services
Ascensus, LLC
Principal Financial Group
Standard, The
Vestwell
North American KTRADE Alliance
Human Interest
Empower
Alliance Benefit Group National
American Trust Retirement
Newport Group
American Financial Systems, Inc.
NWPS
IPX Retirement
John Hancock Retirement Plan Services
Wells Fargo Advisors
PCS Retirement
Fidelity Investments
Slavic401k
Equitable
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Charles Schwab & Co.

T