Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Ameritas
The Hebets Company
American Trust Retirement
Nationwide Financial
Alerus Retirement and Benefits
Transamerica
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
401GO, Inc.
TIAA-CREF
Touchstone Retirement Group
American Financial Systems, Inc.
Vestwell
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Empower
Charles Schwab & Co.
NWPS
July Business Services
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
IRALOGIX, Inc
American Funds
Paychex, Inc.
Corebridge Financial
Pentegra Retirement Services
Slavic401k
PAi
The Standard
Fidelity Investments
Voya Financial Inc.
Equitable
PCS Retirement
Principal Financial Group
Wells Fargo Advisors
Ascensus, LLC
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
BPAS
The Entrust Group
Mutual of America Financial Group
T. Rowe Price
Human Interest
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
IPX Retirement
North American KTRADE Alliance
Securian Retirement

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Lincoln Financial Group
Paychex, Inc.
John Hancock Retirement Plan Services
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
American Funds
BPAS
Alliance Benefit Group National
Nationwide Financial
IRALOGIX, Inc
Wells Fargo Advisors
Voya Financial Inc.
NWPS
Alerus Retirement and Benefits
Pentegra Retirement Services
Slavic401k
Charles Schwab & Co.
Touchstone Retirement Group
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Schwab Retirement Plan Services
Human Interest
Ubiquity Retirement + Savings
Transamerica
Empower
North American KTRADE Alliance
Vestwell
ADP Retirement Services
The Standard
Corebridge Financial
PCS Retirement
Principal Financial Group
Newport Group
J.P. Morgan Asset Management
American Trust Retirement
TIAA-CREF
T. Rowe Price
PAi
Ameritas
July Business Services
401GO, Inc.
Equitable
Securian Retirement
Ascensus, LLC
The Entrust Group
IPX Retirement
Mutual of America Financial Group
The Hebets Company

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Corebridge Financial
John Hancock Retirement Plan Services
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
J.P. Morgan Asset Management
Principal Financial Group
Touchstone Retirement Group
American Funds
Equitable
July Business Services
Securian Retirement
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Voya Financial Inc.
Ascensus, LLC
PAi
Charles Schwab & Co.
Empower
American Trust Retirement
Nationwide Financial
Entrust Group, The
American Financial Systems, Inc.
Pentegra Retirement Services
Newport Group
BPAS
IRALOGIX, Inc
Paychex, Inc.
T. Rowe Price
Mutual of Omaha Retirement Services
Alliance Benefit Group National
Hebets Company, The
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Human Interest
Mutual of America Financial Group
Standard, The
IPX Retirement
401GO, Inc.
Vestwell
NWPS
Ameritas
Alerus Retirement and Benefits
Wells Fargo Advisors
Schwab Retirement Plan Services
TIAA-CREF
ADP Retirement Services
PCS Retirement
North American KTRADE Alliance

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
PAi
Corebridge Financial
Mutual of America Financial Group
Vestwell
American Financial Systems, Inc.
Hebets Company, The
Ascensus, LLC
Slavic401k
American Funds
Paychex, Inc.
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Entrust Group, The
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Empower
Securian Retirement
PCS Retirement
Newport Group
Lincoln Financial Group
Standard, The
Nationwide Financial
Charles Schwab & Co.
IPX Retirement
Voya Financial Inc.
Touchstone Retirement Group
John Hancock Retirement Plan Services
NWPS
Pentegra Retirement Services
Ameritas
Alerus Retirement and Benefits
Transamerica
401GO, Inc.
Equitable
TIAA-CREF
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
ADP Retirement Services
North American KTRADE Alliance
Fidelity Investments
American Trust Retirement
Human Interest
BPAS
T. Rowe Price
July Business Services
Mutual of Omaha Retirement Services
Wells Fargo Advisors

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
American Funds
American Financial Systems, Inc.
Equitable
Wells Fargo Advisors
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
NWPS
PAi
Principal Financial Group
Mutual of America Financial Group
Voya Financial Inc.
Vestwell
John Hancock Retirement Plan Services
Slavic401k
Newport Group
J.P. Morgan Asset Management
Securian Retirement
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Charles Schwab & Co.
Human Interest
North American KTRADE Alliance
Ameritas
Touchstone Retirement Group
Standard, The
T. Rowe Price
BPAS
Empower
TIAA-CREF
Paychex, Inc.
July Business Services
Pentegra Retirement Services
Ascensus, LLC
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
PCS Retirement
Alliance Benefit Group National
Nationwide Financial
Lincoln Financial Group
Hebets Company, The
Entrust Group, The
American Trust Retirement
IPX Retirement
Mutual of Omaha Retirement Services
Corebridge Financial
Fidelity Investments
Transamerica
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
PCS Retirement
Fidelity Investments
American Trust Retirement
Human Interest
BPAS
American Financial Systems, Inc.
July Business Services
Principal Financial Group
Ascensus, LLC
PAi
Newport Group
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Paychex, Inc.
Charles Schwab & Co.
Ubiquity Retirement + Savings
Equitable
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Alliance Benefit Group National
Wells Fargo Advisors
Nationwide Financial
NWPS
Transamerica
Touchstone Retirement Group
Slavic401k
Alerus Retirement and Benefits
Vestwell
Hebets Company, The
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Securian Retirement
401GO, Inc.
Corebridge Financial
Pentegra Retirement Services
Standard, The
IRALOGIX, Inc
John Hancock Retirement Plan Services
ADP Retirement Services
Lincoln Financial Group
IPX Retirement
American Funds
Schwab Retirement Plan Services
TIAA-CREF
Voya Financial Inc.
J.P. Morgan Asset Management
T. Rowe Price
Empower

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Ameritas
J.P. Morgan Asset Management
T. Rowe Price
Lincoln Financial Group
PCS Retirement
Transamerica
Human Interest
American Trust Retirement
Wells Fargo Advisors
NWPS
BPAS
Empower
July Business Services
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Touchstone Retirement Group
Mutual of America Financial Group
American Funds
Schneider Downs Wealth Management Advisors, LP
PAi
401GO, Inc.
Charles Schwab & Co.
ADP Retirement Services
Equitable
Entrust Group, The
Mutual of Omaha Retirement Services
Fidelity Investments
Alerus Retirement and Benefits
Slavic401k
TIAA-CREF
Alliance Benefit Group National
Securian Retirement
Vestwell
Hebets Company, The
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Paychex, Inc.
IPX Retirement
North American KTRADE Alliance
Principal Financial Group
Standard, The
Ascensus, LLC
Nationwide Financial
Corebridge Financial
Voya Financial Inc.
Schwab Retirement Plan Services
Pentegra Retirement Services
Newport Group

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Touchstone Retirement Group
IPX Retirement
Corebridge Financial
Securian Retirement
Ameritas
Alliance Benefit Group National
American Financial Systems, Inc.
American Trust Retirement
Empower
IRALOGIX, Inc
Principal Financial Group
NWPS
Vestwell
Standard, The
Entrust Group, The
PCS Retirement
PAi
Schneider Downs Wealth Management Advisors, LP
Transamerica
Voya Financial Inc.
Charles Schwab & Co.
North American KTRADE Alliance
J.P. Morgan Asset Management
401GO, Inc.
Ascensus, LLC
Equitable
CUNA Mutual Retirement Solutions
T. Rowe Price
Lincoln Financial Group
Pentegra Retirement Services
Slavic401k
Human Interest
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Newport Group
Alerus Retirement and Benefits
July Business Services
Paychex, Inc.
Mutual of Omaha Retirement Services
Wells Fargo Advisors
TIAA-CREF
Fidelity Investments
Schwab Retirement Plan Services
Mutual of America Financial Group
Nationwide Financial
American Funds
John Hancock Retirement Plan Services
Hebets Company, The
BPAS

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
T. Rowe Price
Securian Retirement
Paychex, Inc.
Equitable
Schwab Retirement Plan Services
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
July Business Services
Transamerica
Ameritas
Standard, The
Empower
Alerus Retirement and Benefits
Newport Group
IRALOGIX, Inc
ADP Retirement Services
North American KTRADE Alliance
Nationwide Financial
Ubiquity Retirement + Savings
Ascensus, LLC
TIAA-CREF
PAi
American Trust Retirement
401GO, Inc.
Alliance Benefit Group National
John Hancock Retirement Plan Services
Wells Fargo Advisors
Corebridge Financial
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
BPAS
NWPS
Touchstone Retirement Group
Slavic401k
PCS Retirement
Pentegra Retirement Services
Mutual of Omaha Retirement Services
Entrust Group, The
Hebets Company, The
Fidelity Investments
Human Interest
Mutual of America Financial Group
Vestwell
American Financial Systems, Inc.
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
American Funds
Voya Financial Inc.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Ascensus, LLC
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Principal Financial Group
Alerus Retirement and Benefits
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Hebets Company, The
Mutual of America Financial Group
Nationwide Financial
J.P. Morgan Asset Management
ADP Retirement Services
BPAS
401GO, Inc.
PAi
Schwab Retirement Plan Services
Empower
John Hancock Retirement Plan Services
Voya Financial Inc.
Wells Fargo Advisors
Vestwell
Equitable
Charles Schwab & Co.
Touchstone Retirement Group
Paychex, Inc.
Slavic401k
Newport Group
IRALOGIX, Inc
Standard, The
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
American Trust Retirement
PCS Retirement
Mutual of Omaha Retirement Services
T. Rowe Price
American Funds
Ameritas
NWPS
American Financial Systems, Inc.
Ubiquity Retirement + Savings
North American KTRADE Alliance
Fidelity Investments
Lincoln Financial Group
Corebridge Financial
Entrust Group, The
July Business Services
Transamerica
Human Interest

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Ameritas
IRALOGIX, Inc
Alliance Benefit Group National
401GO, Inc.
Nationwide Financial
Charles Schwab & Co.
American Financial Systems, Inc.
T. Rowe Price
Equitable
Voya Financial Inc.
Principal Financial Group
Schwab Retirement Plan Services
Hebets Company, The
Paychex, Inc.
J.P. Morgan Asset Management
Lincoln Financial Group
BPAS
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Newport Group
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
TIAA-CREF
NWPS
American Trust Retirement
Corebridge Financial
North American KTRADE Alliance
Human Interest
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Standard, The
Entrust Group, The
Securian Retirement
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
Touchstone Retirement Group
Empower
Slavic401k
July Business Services
PAi
Fidelity Investments
Mutual of Omaha Retirement Services
Vestwell
ADP Retirement Services
American Funds
Ubiquity Retirement + Savings
PCS Retirement

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Ascensus, LLC
BPAS
401GO, Inc.
Human Interest
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Empower
Pentegra Retirement Services
Principal Financial Group
July Business Services
Voya Financial Inc.
Fidelity Investments
Newport Group
John Hancock Retirement Plan Services
American Financial Systems, Inc.
J.P. Morgan Asset Management
Schwab Retirement Plan Services
IRALOGIX, Inc
TIAA-CREF
PCS Retirement
Wells Fargo Advisors
Touchstone Retirement Group
T. Rowe Price
IPX Retirement
ADP Retirement Services
PAi
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Hebets Company, The
Mutual of America Financial Group
NWPS
Corebridge Financial
Vestwell
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Lincoln Financial Group
Charles Schwab & Co.
Transamerica
Ameritas
Entrust Group, The
Mutual of Omaha Retirement Services
Slavic401k
American Trust Retirement
Standard, The
Ubiquity Retirement + Savings
Equitable
Paychex, Inc.
American Funds

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
Equitable
Wells Fargo Advisors
Fidelity Investments
Touchstone Retirement Group
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
PAi
Human Interest
BPAS
401GO, Inc.
Ameritas
Lincoln Financial Group
Empower
Mutual of America Financial Group
Securian Retirement
ADP Retirement Services
NWPS
Corebridge Financial
Ascensus, LLC
Alerus Retirement and Benefits
Voya Financial Inc.
Standard, The
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Hebets Company, The
July Business Services
TIAA-CREF
IRALOGIX, Inc
PCS Retirement
Paychex, Inc.
Schwab Retirement Plan Services
American Funds
Transamerica
Nationwide Financial
Slavic401k
North American KTRADE Alliance
Principal Financial Group
Mutual of Omaha Retirement Services
American Trust Retirement
Vestwell
American Financial Systems, Inc.
J.P. Morgan Asset Management
T. Rowe Price
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Alliance Benefit Group National
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Newport Group

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