Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
BPAS
IPX Retirement
Alliance Benefit Group National
Newport Group
July Business Services
Ascensus, LLC
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
ADP Retirement Services
IRALOGIX, Inc
Lincoln Financial Group
Ubiquity Retirement + Savings
NWPS
Paychex, Inc.
TIAA-CREF
Fidelity Investments
Voya Financial Inc.
Principal Financial Group
John Hancock Retirement Plan Services
Human Interest
PCS Retirement
Touchstone Retirement Group
American Financial Systems, Inc.
Transamerica
Alerus Retirement and Benefits
Equitable
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Securian Retirement
NestEggs Retirement Plan Services, Inc.
The Standard
Schwab Retirement Plan Services
Pentegra Retirement Services
North American KTRADE Alliance
The Hebets Company
American Funds
Ameritas
401GO, Inc.
Slavic401k
Vestwell
Wells Fargo Advisors
Nationwide Financial
The Entrust Group
Corebridge Financial
Mutual of America Financial Group
Mutual of Omaha Retirement Services
PAi
Empower

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
ADP Retirement Services
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
The Entrust Group
BPAS
Pentegra Retirement Services
PCS Retirement
Equitable
TIAA-CREF
John Hancock Retirement Plan Services
Lincoln Financial Group
Charles Schwab & Co.
The Hebets Company
Ascensus, LLC
North American KTRADE Alliance
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
Transamerica
Corebridge Financial
July Business Services
Nationwide Financial
Vestwell
PAi
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Slavic401k
T. Rowe Price
The Standard
Ameritas
Securian Retirement
Touchstone Retirement Group
Empower
NWPS
Fidelity Investments
American Trust Retirement
Human Interest
Wells Fargo Advisors
American Funds
Voya Financial Inc.
Newport Group
401GO, Inc.
Paychex, Inc.
Principal Financial Group
Alliance Benefit Group National
J.P. Morgan Asset Management

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Paychex, Inc.
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
PAi
ADP Retirement Services
PCS Retirement
Vestwell
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
IRALOGIX, Inc
Ameritas
Principal Financial Group
American Trust Retirement
Voya Financial Inc.
American Funds
Touchstone Retirement Group
Pentegra Retirement Services
Mutual of America Financial Group
Slavic401k
NWPS
Equitable
Newport Group
Ascensus, LLC
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Transamerica
Human Interest
Lincoln Financial Group
TIAA-CREF
CUNA Mutual Retirement Solutions
T. Rowe Price
Standard, The
Alliance Benefit Group National
American Financial Systems, Inc.
Corebridge Financial
401GO, Inc.
Charles Schwab & Co.
BPAS
Alerus Retirement and Benefits
Hebets Company, The
North American KTRADE Alliance
Empower
John Hancock Retirement Plan Services
Fidelity Investments
Entrust Group, The
Schwab Retirement Plan Services
July Business Services
IPX Retirement

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
IRALOGIX, Inc
Entrust Group, The
American Funds
Equitable
PAi
North American KTRADE Alliance
Alerus Retirement and Benefits
401GO, Inc.
Pentegra Retirement Services
BPAS
July Business Services
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Nationwide Financial
Mutual of Omaha Retirement Services
Paychex, Inc.
Alliance Benefit Group National
Hebets Company, The
Fidelity Investments
Newport Group
Touchstone Retirement Group
Transamerica
Ascensus, LLC
American Financial Systems, Inc.
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
NWPS
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Ameritas
Vestwell
TIAA-CREF
Standard, The
Principal Financial Group
J.P. Morgan Asset Management
Securian Retirement
Slavic401k
Empower
ADP Retirement Services
PCS Retirement
Lincoln Financial Group
IPX Retirement
Wells Fargo Advisors
T. Rowe Price
John Hancock Retirement Plan Services
Human Interest
Ubiquity Retirement + Savings
Charles Schwab & Co.
Corebridge Financial

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Newport Group
American Trust Retirement
Voya Financial Inc.
July Business Services
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Empower
Hebets Company, The
Paychex, Inc.
Vestwell
Wells Fargo Advisors
Equitable
Securian Retirement
Entrust Group, The
Ascensus, LLC
Nationwide Financial
PCS Retirement
American Funds
Ubiquity Retirement + Savings
American Financial Systems, Inc.
BPAS
Human Interest
Fidelity Investments
Lincoln Financial Group
Principal Financial Group
IRALOGIX, Inc
Pentegra Retirement Services
John Hancock Retirement Plan Services
NWPS
401GO, Inc.
Standard, The
J.P. Morgan Asset Management
Slavic401k
Transamerica
ADP Retirement Services
Corebridge Financial
Charles Schwab & Co.
TIAA-CREF
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
North American KTRADE Alliance
PAi
IPX Retirement
Touchstone Retirement Group
Schwab Retirement Plan Services
Mutual of America Financial Group
Ameritas
Alliance Benefit Group National

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Transamerica
Mutual of America Financial Group
BPAS
Fidelity Investments
TIAA-CREF
Corebridge Financial
American Financial Systems, Inc.
July Business Services
Voya Financial Inc.
Paychex, Inc.
Charles Schwab & Co.
Hebets Company, The
Principal Financial Group
J.P. Morgan Asset Management
Empower
Equitable
Newport Group
American Funds
ADP Retirement Services
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
Mutual of Omaha Retirement Services
Ameritas
Lincoln Financial Group
T. Rowe Price
Ubiquity Retirement + Savings
Touchstone Retirement Group
NWPS
Wells Fargo Advisors
401GO, Inc.
Entrust Group, The
Ascensus, LLC
Standard, The
CUNA Mutual Retirement Solutions
Human Interest
Pentegra Retirement Services
Nationwide Financial
Securian Retirement
Vestwell
John Hancock Retirement Plan Services
Slavic401k
Alliance Benefit Group National
PAi
PCS Retirement
North American KTRADE Alliance
IRALOGIX, Inc
Alerus Retirement and Benefits

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Securian Retirement
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Empower
Alerus Retirement and Benefits
Mutual of America Financial Group
Corebridge Financial
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Ameritas
Ascensus, LLC
Paychex, Inc.
Principal Financial Group
Vestwell
J.P. Morgan Asset Management
Hebets Company, The
American Financial Systems, Inc.
Transamerica
Pentegra Retirement Services
Touchstone Retirement Group
John Hancock Retirement Plan Services
NWPS
American Trust Retirement
IPX Retirement
IRALOGIX, Inc
Voya Financial Inc.
PAi
ADP Retirement Services
July Business Services
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
PCS Retirement
Nationwide Financial
TIAA-CREF
Wells Fargo Advisors
North American KTRADE Alliance
Standard, The
Alliance Benefit Group National
BPAS
401GO, Inc.
Lincoln Financial Group
Human Interest
Newport Group
Schneider Downs Wealth Management Advisors, LP
American Funds
Entrust Group, The
Fidelity Investments
NestEggs Retirement Plan Services, Inc.

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
ADP Retirement Services
Lincoln Financial Group
Mutual of America Financial Group
Equitable
401GO, Inc.
July Business Services
CUNA Mutual Retirement Solutions
Entrust Group, The
Human Interest
BPAS
PCS Retirement
American Funds
Ameritas
Voya Financial Inc.
North American KTRADE Alliance
Schwab Retirement Plan Services
Newport Group
IRALOGIX, Inc
Pentegra Retirement Services
Securian Retirement
Alliance Benefit Group National
Nationwide Financial
Principal Financial Group
J.P. Morgan Asset Management
Empower
Ascensus, LLC
IPX Retirement
Mutual of Omaha Retirement Services
Paychex, Inc.
Touchstone Retirement Group
Slavic401k
Alerus Retirement and Benefits
Corebridge Financial
NWPS
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Vestwell
American Trust Retirement
Hebets Company, The
Ubiquity Retirement + Savings
TIAA-CREF
Transamerica
Charles Schwab & Co.
Standard, The
PAi
Fidelity Investments
T. Rowe Price
American Financial Systems, Inc.
John Hancock Retirement Plan Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Schwab Retirement Plan Services
Securian Retirement
PAi
Voya Financial Inc.
North American KTRADE Alliance
Principal Financial Group
Charles Schwab & Co.
401GO, Inc.
Human Interest
T. Rowe Price
TIAA-CREF
American Trust Retirement
BPAS
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
Newport Group
J.P. Morgan Asset Management
ADP Retirement Services
PCS Retirement
Ubiquity Retirement + Savings
American Funds
Wells Fargo Advisors
Mutual of America Financial Group
Corebridge Financial
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Hebets Company, The
Ameritas
Transamerica
Entrust Group, The
IRALOGIX, Inc
Pentegra Retirement Services
Fidelity Investments
Equitable
Standard, The
July Business Services
American Financial Systems, Inc.
Nationwide Financial
Mutual of Omaha Retirement Services
Empower
IPX Retirement
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Lincoln Financial Group
Vestwell
NWPS
Paychex, Inc.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Principal Financial Group
Fidelity Investments
American Financial Systems, Inc.
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Transamerica
July Business Services
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
Equitable
Mutual of America Financial Group
Alliance Benefit Group National
401GO, Inc.
Ascensus, LLC
ADP Retirement Services
American Trust Retirement
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Lincoln Financial Group
Human Interest
NWPS
Charles Schwab & Co.
Pentegra Retirement Services
T. Rowe Price
PAi
American Funds
Schneider Downs Wealth Management Advisors, LP
Entrust Group, The
Voya Financial Inc.
Vestwell
Wells Fargo Advisors
TIAA-CREF
BPAS
J.P. Morgan Asset Management
Standard, The
Slavic401k
Ameritas
IPX Retirement
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
PCS Retirement
Nationwide Financial
Alerus Retirement and Benefits
Securian Retirement
Empower
Touchstone Retirement Group
Ubiquity Retirement + Savings
Newport Group

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Schwab Retirement Plan Services
Equitable
Slavic401k
T. Rowe Price
Principal Financial Group
IRALOGIX, Inc
PAi
Entrust Group, The
Securian Retirement
Mutual of America Financial Group
J.P. Morgan Asset Management
Standard, The
Alliance Benefit Group National
IPX Retirement
CUNA Mutual Retirement Solutions
PCS Retirement
Ubiquity Retirement + Savings
Charles Schwab & Co.
Corebridge Financial
Wells Fargo Advisors
Paychex, Inc.
Nationwide Financial
Hebets Company, The
NWPS
Transamerica
BPAS
Lincoln Financial Group
July Business Services
ADP Retirement Services
American Trust Retirement
Mutual of Omaha Retirement Services
TIAA-CREF
Newport Group
401GO, Inc.
John Hancock Retirement Plan Services
American Financial Systems, Inc.
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
American Funds
Fidelity Investments
Ameritas
Ascensus, LLC
Alerus Retirement and Benefits
Vestwell
Empower
Touchstone Retirement Group
Voya Financial Inc.
Human Interest

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
IPX Retirement
Securian Retirement
PCS Retirement
J.P. Morgan Asset Management
ADP Retirement Services
Wells Fargo Advisors
Nationwide Financial
Mutual of Omaha Retirement Services
TIAA-CREF
Charles Schwab & Co.
North American KTRADE Alliance
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Equitable
Vestwell
American Trust Retirement
Lincoln Financial Group
Hebets Company, The
BPAS
Schwab Retirement Plan Services
Principal Financial Group
T. Rowe Price
American Funds
Mutual of America Financial Group
Human Interest
Voya Financial Inc.
Ascensus, LLC
July Business Services
Slavic401k
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
PAi
Transamerica
Empower
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Ameritas
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Touchstone Retirement Group
Corebridge Financial
Alerus Retirement and Benefits
Newport Group
NWPS
Entrust Group, The
Alliance Benefit Group National
Standard, The

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
Alliance Benefit Group National
Hebets Company, The
Newport Group
J.P. Morgan Asset Management
Mutual of America Financial Group
American Funds
Equitable
Ascensus, LLC
Schwab Retirement Plan Services
401GO, Inc.
Alerus Retirement and Benefits
Paychex, Inc.
Mutual of Omaha Retirement Services
T. Rowe Price
Charles Schwab & Co.
American Financial Systems, Inc.
IPX Retirement
Corebridge Financial
Touchstone Retirement Group
ADP Retirement Services
Human Interest
John Hancock Retirement Plan Services
Wells Fargo Advisors
Nationwide Financial
Entrust Group, The
Ameritas
Schneider Downs Wealth Management Advisors, LP
Transamerica
IRALOGIX, Inc
Securian Retirement
Principal Financial Group
Standard, The
Vestwell
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
PCS Retirement
Lincoln Financial Group
American Trust Retirement
BPAS
July Business Services
Empower
PAi
Fidelity Investments
Slavic401k
NWPS
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Voya Financial Inc.
Ubiquity Retirement + Savings

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