Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Transamerica
Ubiquity Retirement + Savings
T. Rowe Price
Wells Fargo Advisors
Principal Financial Group
NWPS
Mutual of America Financial Group
Paychex, Inc.
The Entrust Group
Alerus Retirement and Benefits
The Hebets Company
IPX Retirement
PCS Retirement
Securian Retirement
Pentegra Retirement Services
Newport Group
John Hancock Retirement Plan Services
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Voya Financial Inc.
PAi
American Funds
IRALOGIX, Inc
J.P. Morgan Asset Management
Alliance Benefit Group National
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Vestwell
Equitable
Lincoln Financial Group
American Financial Systems, Inc.
Nationwide Financial
American Trust Retirement
Touchstone Retirement Group
ADP Retirement Services
The Standard
North American KTRADE Alliance
Ascensus, LLC
Charles Schwab & Co.
July Business Services
Ameritas
Empower
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
Human Interest
Fidelity Investments
401GO, Inc.
CUNA Mutual Retirement Solutions

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Fidelity Investments
Ubiquity Retirement + Savings
Ascensus, LLC
PAi
Equitable
Touchstone Retirement Group
Corebridge Financial
Ameritas
Principal Financial Group
T. Rowe Price
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Empower
ADP Retirement Services
Paychex, Inc.
Transamerica
NestEggs Retirement Plan Services, Inc.
Vestwell
Lincoln Financial Group
The Hebets Company
July Business Services
NWPS
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
American Trust Retirement
The Entrust Group
The Standard
Voya Financial Inc.
Alliance Benefit Group National
American Financial Systems, Inc.
Human Interest
Alerus Retirement and Benefits
BPAS
Schwab Retirement Plan Services
IRALOGIX, Inc
North American KTRADE Alliance
American Funds
John Hancock Retirement Plan Services
Slavic401k
401GO, Inc.
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Newport Group
Pentegra Retirement Services
Mutual of America Financial Group
PCS Retirement
Nationwide Financial
Securian Retirement
IPX Retirement

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
July Business Services
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Charles Schwab & Co.
Securian Retirement
Vestwell
Empower
ADP Retirement Services
American Funds
CUNA Mutual Retirement Solutions
BPAS
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Pentegra Retirement Services
T. Rowe Price
Lincoln Financial Group
Wells Fargo Advisors
Nationwide Financial
American Financial Systems, Inc.
Paychex, Inc.
Schwab Retirement Plan Services
IPX Retirement
Mutual of America Financial Group
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
NWPS
Hebets Company, The
Slavic401k
Corebridge Financial
IRALOGIX, Inc
Alliance Benefit Group National
PAi
Standard, The
American Trust Retirement
TIAA-CREF
Ubiquity Retirement + Savings
Human Interest
Touchstone Retirement Group
Fidelity Investments
Voya Financial Inc.
Alerus Retirement and Benefits
Transamerica
Newport Group
Ameritas
Ascensus, LLC
Entrust Group, The
401GO, Inc.
Equitable
North American KTRADE Alliance

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Hebets Company, The
John Hancock Retirement Plan Services
Newport Group
Entrust Group, The
BPAS
PCS Retirement
IPX Retirement
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Empower
Securian Retirement
CUNA Mutual Retirement Solutions
American Funds
July Business Services
NWPS
Ameritas
Principal Financial Group
American Trust Retirement
Standard, The
Voya Financial Inc.
TIAA-CREF
Schwab Retirement Plan Services
Lincoln Financial Group
Ascensus, LLC
Transamerica
Corebridge Financial
Wells Fargo Advisors
Equitable
Human Interest
Alliance Benefit Group National
Vestwell
PAi
Ubiquity Retirement + Savings
North American KTRADE Alliance
Nationwide Financial
Charles Schwab & Co.
Touchstone Retirement Group
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
ADP Retirement Services
Alerus Retirement and Benefits
Fidelity Investments
401GO, Inc.
American Financial Systems, Inc.
Slavic401k
Mutual of Omaha Retirement Services
Pentegra Retirement Services
J.P. Morgan Asset Management

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Fidelity Investments
Ascensus, LLC
NWPS
BPAS
ADP Retirement Services
North American KTRADE Alliance
Empower
Newport Group
Transamerica
Mutual of America Financial Group
IPX Retirement
Touchstone Retirement Group
TIAA-CREF
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
PCS Retirement
Ameritas
Vestwell
Hebets Company, The
Human Interest
Nationwide Financial
American Funds
T. Rowe Price
Paychex, Inc.
PAi
Lincoln Financial Group
IRALOGIX, Inc
American Trust Retirement
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Alerus Retirement and Benefits
Alliance Benefit Group National
Equitable
Securian Retirement
Schwab Retirement Plan Services
Pentegra Retirement Services
Standard, The
401GO, Inc.
Principal Financial Group
John Hancock Retirement Plan Services
Corebridge Financial
July Business Services
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Slavic401k

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9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Corebridge Financial
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Newport Group
Human Interest
Slavic401k
Entrust Group, The
J.P. Morgan Asset Management
NWPS
IRALOGIX, Inc
Lincoln Financial Group
Pentegra Retirement Services
Vestwell
ADP Retirement Services
T. Rowe Price
Equitable
Charles Schwab & Co.
Securian Retirement
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Ascensus, LLC
TIAA-CREF
July Business Services
Principal Financial Group
BPAS
Ameritas
American Funds
PCS Retirement
American Trust Retirement
PAi
Schwab Retirement Plan Services
Voya Financial Inc.
Empower
Transamerica
Nationwide Financial
Touchstone Retirement Group
Alerus Retirement and Benefits
Paychex, Inc.
Ubiquity Retirement + Savings
Alliance Benefit Group National
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
IPX Retirement
Fidelity Investments
North American KTRADE Alliance
Standard, The
Hebets Company, The
Wells Fargo Advisors

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Corebridge Financial
Hebets Company, The
Paychex, Inc.
PAi
Ascensus, LLC
ADP Retirement Services
T. Rowe Price
Wells Fargo Advisors
Slavic401k
Equitable
BPAS
Mutual of Omaha Retirement Services
Empower
Alliance Benefit Group National
John Hancock Retirement Plan Services
Charles Schwab & Co.
Nationwide Financial
Voya Financial Inc.
401GO, Inc.
Human Interest
Newport Group
Securian Retirement
American Funds
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
IPX Retirement
American Financial Systems, Inc.
TIAA-CREF
NWPS
PCS Retirement
American Trust Retirement
Pentegra Retirement Services
Mutual of America Financial Group
Ameritas
Alerus Retirement and Benefits
Entrust Group, The
Lincoln Financial Group
North American KTRADE Alliance
July Business Services
Transamerica
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Touchstone Retirement Group
Standard, The
Principal Financial Group
CUNA Mutual Retirement Solutions
Vestwell

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Paychex, Inc.
Nationwide Financial
Mutual of America Financial Group
Schwab Retirement Plan Services
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Entrust Group, The
Lincoln Financial Group
Hebets Company, The
American Funds
Wells Fargo Advisors
Charles Schwab & Co.
Alerus Retirement and Benefits
Fidelity Investments
IRALOGIX, Inc
T. Rowe Price
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
PAi
John Hancock Retirement Plan Services
BPAS
Human Interest
Empower
Transamerica
North American KTRADE Alliance
NWPS
Securian Retirement
J.P. Morgan Asset Management
Pentegra Retirement Services
TIAA-CREF
Newport Group
Standard, The
Principal Financial Group
Equitable
CUNA Mutual Retirement Solutions
Slavic401k
Touchstone Retirement Group
Corebridge Financial
Ubiquity Retirement + Savings
Ameritas
Voya Financial Inc.
Alliance Benefit Group National
July Business Services
American Financial Systems, Inc.
PCS Retirement
Mutual of Omaha Retirement Services
ADP Retirement Services
IPX Retirement

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Ascensus, LLC
American Trust Retirement
Schwab Retirement Plan Services
BPAS
ADP Retirement Services
Alliance Benefit Group National
T. Rowe Price
Pentegra Retirement Services
Ubiquity Retirement + Savings
Human Interest
American Financial Systems, Inc.
Entrust Group, The
Alerus Retirement and Benefits
Fidelity Investments
American Funds
J.P. Morgan Asset Management
Equitable
Touchstone Retirement Group
Lincoln Financial Group
TIAA-CREF
CUNA Mutual Retirement Solutions
Slavic401k
NWPS
Mutual of America Financial Group
Hebets Company, The
PCS Retirement
IPX Retirement
IRALOGIX, Inc
North American KTRADE Alliance
PAi
Voya Financial Inc.
Securian Retirement
Vestwell
401GO, Inc.
Empower
Paychex, Inc.
Nationwide Financial
Transamerica
Standard, The
Charles Schwab & Co.
Corebridge Financial
Newport Group
Ameritas
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
July Business Services
Mutual of Omaha Retirement Services
Principal Financial Group

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Standard, The
American Trust Retirement
Newport Group
Slavic401k
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Schwab Retirement Plan Services
Paychex, Inc.
NWPS
American Financial Systems, Inc.
Ascensus, LLC
July Business Services
Empower
Charles Schwab & Co.
Touchstone Retirement Group
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Pentegra Retirement Services
American Funds
Wells Fargo Advisors
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
IPX Retirement
Fidelity Investments
Nationwide Financial
TIAA-CREF
Vestwell
Alliance Benefit Group National
Hebets Company, The
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
CUNA Mutual Retirement Solutions
Human Interest
Mutual of America Financial Group
Equitable
Securian Retirement
Principal Financial Group
North American KTRADE Alliance
PAi
T. Rowe Price
Ameritas
Voya Financial Inc.
Alerus Retirement and Benefits
Entrust Group, The
BPAS
Transamerica
401GO, Inc.
Lincoln Financial Group

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Ascensus, LLC
Equitable
John Hancock Retirement Plan Services
Lincoln Financial Group
Touchstone Retirement Group
Human Interest
Principal Financial Group
North American KTRADE Alliance
PAi
BPAS
T. Rowe Price
Paychex, Inc.
July Business Services
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
401GO, Inc.
Vestwell
American Trust Retirement
Slavic401k
Empower
Schwab Retirement Plan Services
Securian Retirement
ADP Retirement Services
TIAA-CREF
Nationwide Financial
IPX Retirement
Wells Fargo Advisors
American Funds
Hebets Company, The
Ameritas
Ubiquity Retirement + Savings
Alliance Benefit Group National
IRALOGIX, Inc
Alerus Retirement and Benefits
Fidelity Investments
Standard, The
Voya Financial Inc.
CUNA Mutual Retirement Solutions
PCS Retirement
NWPS
Mutual of Omaha Retirement Services
Entrust Group, The
Newport Group
Pentegra Retirement Services
Corebridge Financial
Transamerica
Mutual of America Financial Group
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Wells Fargo Advisors
Lincoln Financial Group
Alerus Retirement and Benefits
Touchstone Retirement Group
TIAA-CREF
Charles Schwab & Co.
July Business Services
Hebets Company, The
Fidelity Investments
Vestwell
ADP Retirement Services
Paychex, Inc.
Voya Financial Inc.
IPX Retirement
PAi
Slavic401k
Human Interest
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Nationwide Financial
BPAS
PCS Retirement
American Funds
Ascensus, LLC
Empower
Alliance Benefit Group National
Newport Group
401GO, Inc.
NWPS
American Financial Systems, Inc.
Entrust Group, The
Principal Financial Group
Securian Retirement
IRALOGIX, Inc
Ubiquity Retirement + Savings
Equitable
T. Rowe Price
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Standard, The
American Trust Retirement
Transamerica
Ameritas
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
Mutual of America Financial Group

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
Standard, The
Newport Group
401GO, Inc.
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Equitable
Principal Financial Group
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
BPAS
IRALOGIX, Inc
Alerus Retirement and Benefits
Ascensus, LLC
Charles Schwab & Co.
Lincoln Financial Group
PCS Retirement
Fidelity Investments
Alliance Benefit Group National
American Trust Retirement
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Mutual of America Financial Group
ADP Retirement Services
PAi
Transamerica
Empower
North American KTRADE Alliance
NWPS
Schwab Retirement Plan Services
TIAA-CREF
July Business Services
T. Rowe Price
Nationwide Financial
Vestwell
Pentegra Retirement Services
Ameritas
IPX Retirement
Wells Fargo Advisors
Securian Retirement
Ubiquity Retirement + Savings
Slavic401k
American Financial Systems, Inc.
American Funds
Paychex, Inc.
Entrust Group, The
Corebridge Financial
Human Interest
Mutual of Omaha Retirement Services

T