Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

* 1. Your email address (for confirmation only).

Question Title

* 2. CRD Number (if none, just put 000)

Question Title

* 3. What is/are your target markets (check all that apply)?

Question Title

* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
ADP Retirement Services
T. Rowe Price
401GO, Inc.
The Hebets Company
July Business Services
Schwab Retirement Plan Services
Nationwide Financial
The Standard
Vestwell
Alerus Retirement and Benefits
CUNA Mutual Retirement Solutions
PCS Retirement
Voya Financial Inc.
American Trust Retirement
Slavic401k
Mutual of America Financial Group
IPX Retirement
TIAA-CREF
NWPS
Corebridge Financial
Newport Group
NestEggs Retirement Plan Services, Inc.
Empower
John Hancock Retirement Plan Services
American Financial Systems, Inc.
Alliance Benefit Group National
Ubiquity Retirement + Savings
Lincoln Financial Group
Ascensus, LLC
American Funds
BPAS
Securian Retirement
The Entrust Group
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
PAi
J.P. Morgan Asset Management
Transamerica
Ameritas
Pentegra Retirement Services
Charles Schwab & Co.
IRALOGIX, Inc
Fidelity Investments
Paychex, Inc.
Mutual of Omaha Retirement Services
Principal Financial Group
Human Interest
Equitable
Wells Fargo Advisors

Question Title

* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Vestwell
July Business Services
Newport Group
ADP Retirement Services
The Hebets Company
Charles Schwab & Co.
NWPS
Alliance Benefit Group National
The Standard
Securian Retirement
Mutual of America Financial Group
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Equitable
TIAA-CREF
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Pentegra Retirement Services
T. Rowe Price
Ameritas
Principal Financial Group
Slavic401k
IPX Retirement
Nationwide Financial
PCS Retirement
CUNA Mutual Retirement Solutions
Ascensus, LLC
Voya Financial Inc.
Human Interest
American Trust Retirement
Fidelity Investments
American Funds
PAi
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
American Financial Systems, Inc.
Empower
Wells Fargo Advisors
Paychex, Inc.
BPAS
Touchstone Retirement Group
John Hancock Retirement Plan Services
The Entrust Group
Corebridge Financial
Alerus Retirement and Benefits
Transamerica
North American KTRADE Alliance

Question Title

* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
Alliance Benefit Group National
Touchstone Retirement Group
Transamerica
Principal Financial Group
Alerus Retirement and Benefits
Mutual of America Financial Group
Hebets Company, The
PAi
401GO, Inc.
Pentegra Retirement Services
BPAS
Equitable
Standard, The
Lincoln Financial Group
Schwab Retirement Plan Services
American Funds
Mutual of Omaha Retirement Services
Ameritas
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
CUNA Mutual Retirement Solutions
Ascensus, LLC
IPX Retirement
Wells Fargo Advisors
American Trust Retirement
IRALOGIX, Inc
Voya Financial Inc.
July Business Services
Ubiquity Retirement + Savings
PCS Retirement
John Hancock Retirement Plan Services
Newport Group
Entrust Group, The
Nationwide Financial
Charles Schwab & Co.
Slavic401k
Securian Retirement
Human Interest
American Financial Systems, Inc.
J.P. Morgan Asset Management
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Empower
TIAA-CREF
Corebridge Financial
Paychex, Inc.
Fidelity Investments
Vestwell
NWPS

Question Title

* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Touchstone Retirement Group
Newport Group
T. Rowe Price
North American KTRADE Alliance
Ubiquity Retirement + Savings
Standard, The
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Hebets Company, The
John Hancock Retirement Plan Services
Charles Schwab & Co.
Corebridge Financial
Wells Fargo Advisors
Alliance Benefit Group National
American Funds
J.P. Morgan Asset Management
PAi
Transamerica
Mutual of America Financial Group
PCS Retirement
TIAA-CREF
Slavic401k
Fidelity Investments
Schwab Retirement Plan Services
BPAS
Vestwell
NWPS
Ascensus, LLC
Securian Retirement
Paychex, Inc.
Alerus Retirement and Benefits
Empower
Entrust Group, The
Ameritas
Lincoln Financial Group
IRALOGIX, Inc
Human Interest
Equitable
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
CUNA Mutual Retirement Solutions
American Trust Retirement
ADP Retirement Services
Principal Financial Group
July Business Services
Voya Financial Inc.
American Financial Systems, Inc.
Nationwide Financial

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
Transamerica
Empower
Ascensus, LLC
Equitable
Alliance Benefit Group National
TIAA-CREF
Charles Schwab & Co.
Entrust Group, The
Hebets Company, The
Standard, The
401GO, Inc.
Lincoln Financial Group
CUNA Mutual Retirement Solutions
IPX Retirement
July Business Services
Newport Group
Principal Financial Group
Ameritas
American Funds
Wells Fargo Advisors
Pentegra Retirement Services
BPAS
John Hancock Retirement Plan Services
T. Rowe Price
Paychex, Inc.
American Trust Retirement
American Financial Systems, Inc.
Vestwell
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
IRALOGIX, Inc
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Corebridge Financial
Voya Financial Inc.
J.P. Morgan Asset Management
Slavic401k
North American KTRADE Alliance
NWPS
Fidelity Investments
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
PCS Retirement
Ubiquity Retirement + Savings
Touchstone Retirement Group
Human Interest

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
T. Rowe Price
PAi
American Financial Systems, Inc.
IRALOGIX, Inc
Ubiquity Retirement + Savings
Principal Financial Group
Charles Schwab & Co.
401GO, Inc.
Paychex, Inc.
Vestwell
Fidelity Investments
North American KTRADE Alliance
Voya Financial Inc.
Lincoln Financial Group
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
American Funds
Mutual of America Financial Group
Pentegra Retirement Services
July Business Services
NWPS
Corebridge Financial
Ameritas
NestEggs Retirement Plan Services, Inc.
Transamerica
IPX Retirement
Entrust Group, The
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Securian Retirement
Empower
Mutual of Omaha Retirement Services
Equitable
Slavic401k
Newport Group
Ascensus, LLC
John Hancock Retirement Plan Services
Hebets Company, The
ADP Retirement Services
Human Interest
Nationwide Financial
TIAA-CREF
PCS Retirement
Standard, The
American Trust Retirement
Touchstone Retirement Group

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
PAi
Fidelity Investments
Alliance Benefit Group National
TIAA-CREF
Entrust Group, The
Ascensus, LLC
401GO, Inc.
Mutual of Omaha Retirement Services
Paychex, Inc.
Schwab Retirement Plan Services
Vestwell
Hebets Company, The
Securian Retirement
American Trust Retirement
Corebridge Financial
Wells Fargo Advisors
Mutual of America Financial Group
American Funds
Touchstone Retirement Group
Nationwide Financial
IRALOGIX, Inc
IPX Retirement
Transamerica
Ameritas
Pentegra Retirement Services
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
North American KTRADE Alliance
J.P. Morgan Asset Management
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Lincoln Financial Group
NWPS
Principal Financial Group
ADP Retirement Services
BPAS
T. Rowe Price
Equitable
Newport Group
Standard, The
Voya Financial Inc.
July Business Services
Human Interest
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Empower

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
BPAS
PAi
Mutual of America Financial Group
American Financial Systems, Inc.
T. Rowe Price
Equitable
Newport Group
July Business Services
Entrust Group, The
Human Interest
Vestwell
Principal Financial Group
ADP Retirement Services
Alerus Retirement and Benefits
Lincoln Financial Group
American Trust Retirement
Paychex, Inc.
TIAA-CREF
American Funds
Alliance Benefit Group National
Slavic401k
North American KTRADE Alliance
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
John Hancock Retirement Plan Services
Transamerica
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Hebets Company, The
Fidelity Investments
Voya Financial Inc.
IRALOGIX, Inc
IPX Retirement
Pentegra Retirement Services
Ascensus, LLC
Charles Schwab & Co.
Wells Fargo Advisors
Ameritas
Securian Retirement
PCS Retirement
Standard, The
NWPS
Empower

Question Title

* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Wells Fargo Advisors
TIAA-CREF
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Charles Schwab & Co.
T. Rowe Price
Ubiquity Retirement + Savings
Voya Financial Inc.
Slavic401k
Hebets Company, The
PCS Retirement
Ascensus, LLC
Transamerica
John Hancock Retirement Plan Services
IPX Retirement
Entrust Group, The
Touchstone Retirement Group
Lincoln Financial Group
American Funds
Newport Group
Mutual of America Financial Group
NWPS
Schwab Retirement Plan Services
Corebridge Financial
ADP Retirement Services
Ameritas
J.P. Morgan Asset Management
PAi
North American KTRADE Alliance
Human Interest
CUNA Mutual Retirement Solutions
Equitable
Fidelity Investments
BPAS
Standard, The
401GO, Inc.
Empower
Securian Retirement
July Business Services
Alliance Benefit Group National
Nationwide Financial
Vestwell
Mutual of Omaha Retirement Services
Paychex, Inc.
American Trust Retirement

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Alliance Benefit Group National
Newport Group
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
July Business Services
Charles Schwab & Co.
Alerus Retirement and Benefits
PCS Retirement
Ascensus, LLC
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Slavic401k
Ameritas
PAi
American Trust Retirement
Wells Fargo Advisors
Human Interest
ADP Retirement Services
IRALOGIX, Inc
Hebets Company, The
Nationwide Financial
J.P. Morgan Asset Management
401GO, Inc.
Securian Retirement
Paychex, Inc.
Vestwell
Pentegra Retirement Services
American Funds
Lincoln Financial Group
North American KTRADE Alliance
American Financial Systems, Inc.
BPAS
T. Rowe Price
Mutual of America Financial Group
Standard, The
Fidelity Investments
NWPS
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
Transamerica
Entrust Group, The
TIAA-CREF
IPX Retirement
Equitable
Empower

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Hebets Company, The
Newport Group
Ameritas
July Business Services
Nationwide Financial
Standard, The
IPX Retirement
Ascensus, LLC
Corebridge Financial
NWPS
Alerus Retirement and Benefits
T. Rowe Price
J.P. Morgan Asset Management
Empower
Fidelity Investments
Equitable
PAi
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
American Financial Systems, Inc.
North American KTRADE Alliance
ADP Retirement Services
Lincoln Financial Group
BPAS
Charles Schwab & Co.
American Funds
Voya Financial Inc.
Transamerica
John Hancock Retirement Plan Services
401GO, Inc.
Slavic401k
Pentegra Retirement Services
Paychex, Inc.
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Human Interest
IRALOGIX, Inc
Wells Fargo Advisors
PCS Retirement
Vestwell
Securian Retirement
Alliance Benefit Group National
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
American Trust Retirement

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Voya Financial Inc.
American Trust Retirement
American Funds
Mutual of Omaha Retirement Services
Fidelity Investments
Human Interest
TIAA-CREF
CUNA Mutual Retirement Solutions
PAi
Schneider Downs Wealth Management Advisors, LP
Ameritas
Alliance Benefit Group National
Wells Fargo Advisors
PCS Retirement
Transamerica
Slavic401k
John Hancock Retirement Plan Services
Equitable
Securian Retirement
Pentegra Retirement Services
Paychex, Inc.
Corebridge Financial
July Business Services
American Financial Systems, Inc.
Alerus Retirement and Benefits
Vestwell
Charles Schwab & Co.
BPAS
North American KTRADE Alliance
Empower
NWPS
Standard, The
Touchstone Retirement Group
Newport Group
Ubiquity Retirement + Savings
Principal Financial Group
Nationwide Financial
401GO, Inc.
T. Rowe Price
ADP Retirement Services
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Lincoln Financial Group
IPX Retirement
IRALOGIX, Inc
Mutual of America Financial Group
Ascensus, LLC
Hebets Company, The

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Hebets Company, The
PAi
NWPS
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Ameritas
Touchstone Retirement Group
Fidelity Investments
Vestwell
401GO, Inc.
Slavic401k
Principal Financial Group
TIAA-CREF
Lincoln Financial Group
Transamerica
Mutual of Omaha Retirement Services
Wells Fargo Advisors
July Business Services
John Hancock Retirement Plan Services
Empower
Corebridge Financial
Charles Schwab & Co.
T. Rowe Price
Schwab Retirement Plan Services
Standard, The
Nationwide Financial
Newport Group
Securian Retirement
IPX Retirement
Human Interest
Entrust Group, The
Pentegra Retirement Services
Equitable
IRALOGIX, Inc
American Financial Systems, Inc.
BPAS
North American KTRADE Alliance
ADP Retirement Services
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Mutual of America Financial Group
PCS Retirement
J.P. Morgan Asset Management
Voya Financial Inc.
Alerus Retirement and Benefits
Ubiquity Retirement + Savings

T