Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Touchstone Retirement Group
PAi
Ubiquity Retirement + Savings
Vestwell
American Trust Retirement
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
Lincoln Financial Group
Slavic401k
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Ameritas
Securian Retirement
Alerus Retirement and Benefits
Corebridge Financial
Transamerica
Alliance Benefit Group National
Fidelity Investments
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Human Interest
Mutual of America Financial Group
Charles Schwab & Co.
NWPS
T. Rowe Price
ADP Retirement Services
Schwab Retirement Plan Services
The Standard
J.P. Morgan Asset Management
Equitable
Empower
401GO, Inc.
July Business Services
The Hebets Company
Paychex, Inc.
American Funds
PCS Retirement
IRALOGIX, Inc
TIAA-CREF
Wells Fargo Advisors
Newport Group
Nationwide Financial
The Entrust Group
Principal Financial Group
BPAS
Ascensus, LLC
Voya Financial Inc.
CUNA Mutual Retirement Solutions

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Human Interest
John Hancock Retirement Plan Services
The Standard
Fidelity Investments
American Funds
Ameritas
Mutual of Omaha Retirement Services
July Business Services
The Hebets Company
Slavic401k
Equitable
Securian Retirement
TIAA-CREF
BPAS
American Financial Systems, Inc.
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
J.P. Morgan Asset Management
Alliance Benefit Group National
Ubiquity Retirement + Savings
IRALOGIX, Inc
NWPS
Wells Fargo Advisors
Mutual of America Financial Group
Ascensus, LLC
Paychex, Inc.
Transamerica
Touchstone Retirement Group
Alerus Retirement and Benefits
Empower
PCS Retirement
IPX Retirement
Corebridge Financial
CUNA Mutual Retirement Solutions
PAi
The Entrust Group
Lincoln Financial Group
Principal Financial Group
American Trust Retirement
Newport Group
Voya Financial Inc.
ADP Retirement Services
Pentegra Retirement Services
401GO, Inc.
Schwab Retirement Plan Services
Charles Schwab & Co.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
PCS Retirement
NWPS
Wells Fargo Advisors
Entrust Group, The
Charles Schwab & Co.
Empower
J.P. Morgan Asset Management
Pentegra Retirement Services
North American KTRADE Alliance
T. Rowe Price
Voya Financial Inc.
Corebridge Financial
Fidelity Investments
Human Interest
Mutual of America Financial Group
IRALOGIX, Inc
American Funds
Ascensus, LLC
American Financial Systems, Inc.
Touchstone Retirement Group
Ubiquity Retirement + Savings
ADP Retirement Services
Securian Retirement
Newport Group
American Trust Retirement
Vestwell
Equitable
July Business Services
Standard, The
BPAS
Principal Financial Group
PAi
Transamerica
John Hancock Retirement Plan Services
Hebets Company, The
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Ameritas
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
IPX Retirement
Mutual of Omaha Retirement Services
Paychex, Inc.
401GO, Inc.
Slavic401k
Nationwide Financial
Schwab Retirement Plan Services
TIAA-CREF

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Schwab Retirement Plan Services
Ascensus, LLC
Ubiquity Retirement + Savings
American Trust Retirement
Pentegra Retirement Services
Lincoln Financial Group
Slavic401k
Principal Financial Group
North American KTRADE Alliance
Alliance Benefit Group National
Securian Retirement
Mutual of Omaha Retirement Services
Voya Financial Inc.
Human Interest
Touchstone Retirement Group
Paychex, Inc.
Equitable
Charles Schwab & Co.
Standard, The
July Business Services
NWPS
John Hancock Retirement Plan Services
PAi
CUNA Mutual Retirement Solutions
Empower
BPAS
American Funds
Hebets Company, The
Newport Group
TIAA-CREF
Wells Fargo Advisors
T. Rowe Price
Vestwell
NestEggs Retirement Plan Services, Inc.
Transamerica
401GO, Inc.
American Financial Systems, Inc.
J.P. Morgan Asset Management
Fidelity Investments
Alerus Retirement and Benefits
Nationwide Financial
IRALOGIX, Inc
Entrust Group, The
IPX Retirement
ADP Retirement Services
Mutual of America Financial Group
Ameritas
Schneider Downs Wealth Management Advisors, LP
PCS Retirement

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Newport Group
PCS Retirement
Nationwide Financial
Standard, The
Transamerica
Mutual of America Financial Group
Touchstone Retirement Group
IPX Retirement
North American KTRADE Alliance
PAi
Paychex, Inc.
Mutual of Omaha Retirement Services
401GO, Inc.
BPAS
T. Rowe Price
Empower
Equitable
Charles Schwab & Co.
Lincoln Financial Group
Slavic401k
ADP Retirement Services
Ameritas
Fidelity Investments
Vestwell
Schwab Retirement Plan Services
Corebridge Financial
CUNA Mutual Retirement Solutions
American Trust Retirement
Pentegra Retirement Services
Securian Retirement
Ascensus, LLC
IRALOGIX, Inc
American Funds
Wells Fargo Advisors
Hebets Company, The
Alliance Benefit Group National
J.P. Morgan Asset Management
American Financial Systems, Inc.
Entrust Group, The
NWPS
July Business Services
Human Interest
John Hancock Retirement Plan Services
Voya Financial Inc.
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Voya Financial Inc.
Mutual of America Financial Group
Newport Group
Nationwide Financial
Empower
IRALOGIX, Inc
Equitable
ADP Retirement Services
CUNA Mutual Retirement Solutions
Vestwell
Pentegra Retirement Services
T. Rowe Price
Hebets Company, The
Paychex, Inc.
American Financial Systems, Inc.
Ubiquity Retirement + Savings
American Funds
Ascensus, LLC
Human Interest
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
IPX Retirement
July Business Services
Principal Financial Group
BPAS
Transamerica
Charles Schwab & Co.
John Hancock Retirement Plan Services
North American KTRADE Alliance
PCS Retirement
Mutual of Omaha Retirement Services
Standard, The
Slavic401k
Alliance Benefit Group National
NWPS
Securian Retirement
Entrust Group, The
TIAA-CREF
Schwab Retirement Plan Services
PAi
Wells Fargo Advisors
J.P. Morgan Asset Management
Ameritas
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Touchstone Retirement Group
Fidelity Investments
American Trust Retirement

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
401GO, Inc.
Principal Financial Group
July Business Services
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Nationwide Financial
Securian Retirement
American Funds
Newport Group
Slavic401k
Ameritas
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
North American KTRADE Alliance
Standard, The
Equitable
Charles Schwab & Co.
Corebridge Financial
Entrust Group, The
ADP Retirement Services
PCS Retirement
TIAA-CREF
PAi
Transamerica
Voya Financial Inc.
Wells Fargo Advisors
Human Interest
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Touchstone Retirement Group
Mutual of America Financial Group
Schwab Retirement Plan Services
Vestwell
NWPS
T. Rowe Price
Alliance Benefit Group National
Pentegra Retirement Services
Ascensus, LLC
Hebets Company, The
American Trust Retirement
Empower
Ubiquity Retirement + Savings
Fidelity Investments
IRALOGIX, Inc
BPAS
IPX Retirement
Paychex, Inc.
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Alerus Retirement and Benefits
July Business Services
J.P. Morgan Asset Management
Standard, The
Wells Fargo Advisors
Securian Retirement
Charles Schwab & Co.
Fidelity Investments
Alliance Benefit Group National
Mutual of America Financial Group
PCS Retirement
ADP Retirement Services
Touchstone Retirement Group
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Entrust Group, The
Pentegra Retirement Services
Human Interest
CUNA Mutual Retirement Solutions
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Ameritas
IPX Retirement
Empower
American Trust Retirement
Hebets Company, The
NWPS
John Hancock Retirement Plan Services
Vestwell
PAi
Nationwide Financial
BPAS
Paychex, Inc.
Voya Financial Inc.
Transamerica
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
Principal Financial Group
IRALOGIX, Inc
Equitable
Ascensus, LLC
Corebridge Financial
Lincoln Financial Group
American Funds
Newport Group
Schwab Retirement Plan Services
Slavic401k
TIAA-CREF
American Financial Systems, Inc.

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schwab Retirement Plan Services
Wells Fargo Advisors
IPX Retirement
Hebets Company, The
BPAS
Equitable
Slavic401k
NWPS
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
North American KTRADE Alliance
Alerus Retirement and Benefits
Touchstone Retirement Group
Mutual of Omaha Retirement Services
Principal Financial Group
American Financial Systems, Inc.
American Trust Retirement
IRALOGIX, Inc
Charles Schwab & Co.
Alliance Benefit Group National
PAi
Vestwell
Fidelity Investments
Pentegra Retirement Services
July Business Services
Entrust Group, The
American Funds
401GO, Inc.
TIAA-CREF
Standard, The
Human Interest
Newport Group
Lincoln Financial Group
Paychex, Inc.
Nationwide Financial
Mutual of America Financial Group
PCS Retirement
Empower
ADP Retirement Services
Securian Retirement
Ubiquity Retirement + Savings
J.P. Morgan Asset Management
Transamerica
Ameritas
Corebridge Financial
Ascensus, LLC
John Hancock Retirement Plan Services
T. Rowe Price
CUNA Mutual Retirement Solutions

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
BPAS
Slavic401k
ADP Retirement Services
401GO, Inc.
Charles Schwab & Co.
Newport Group
CUNA Mutual Retirement Solutions
NWPS
Principal Financial Group
Mutual of America Financial Group
Equitable
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
Hebets Company, The
July Business Services
Nationwide Financial
IPX Retirement
Corebridge Financial
Paychex, Inc.
Voya Financial Inc.
PAi
Schwab Retirement Plan Services
Empower
Standard, The
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
Ascensus, LLC
Alerus Retirement and Benefits
Lincoln Financial Group
American Financial Systems, Inc.
Securian Retirement
IRALOGIX, Inc
North American KTRADE Alliance
American Trust Retirement
American Funds
Transamerica
Touchstone Retirement Group
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Alliance Benefit Group National
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
Human Interest
TIAA-CREF
Ameritas
Pentegra Retirement Services
Entrust Group, The
Wells Fargo Advisors
Fidelity Investments

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
Empower
Schwab Retirement Plan Services
American Trust Retirement
Ameritas
North American KTRADE Alliance
BPAS
July Business Services
Transamerica
Pentegra Retirement Services
Slavic401k
Nationwide Financial
Voya Financial Inc.
Paychex, Inc.
Vestwell
TIAA-CREF
401GO, Inc.
Alerus Retirement and Benefits
Human Interest
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Newport Group
ADP Retirement Services
Mutual of America Financial Group
American Financial Systems, Inc.
American Funds
CUNA Mutual Retirement Solutions
T. Rowe Price
PCS Retirement
Standard, The
Hebets Company, The
Alliance Benefit Group National
Touchstone Retirement Group
IRALOGIX, Inc
Charles Schwab & Co.
Equitable
IPX Retirement
Corebridge Financial
Principal Financial Group
J.P. Morgan Asset Management
NWPS
Securian Retirement
Ubiquity Retirement + Savings
PAi
Lincoln Financial Group
Entrust Group, The

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
American Funds
Lincoln Financial Group
Equitable
CUNA Mutual Retirement Solutions
NWPS
John Hancock Retirement Plan Services
PAi
American Trust Retirement
Securian Retirement
Paychex, Inc.
American Financial Systems, Inc.
T. Rowe Price
Entrust Group, The
Fidelity Investments
ADP Retirement Services
Hebets Company, The
North American KTRADE Alliance
Transamerica
Voya Financial Inc.
Nationwide Financial
IPX Retirement
Charles Schwab & Co.
Principal Financial Group
Alliance Benefit Group National
July Business Services
Newport Group
Touchstone Retirement Group
Corebridge Financial
Ascensus, LLC
Wells Fargo Advisors
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Human Interest
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
BPAS
Alerus Retirement and Benefits
Slavic401k
Vestwell
Mutual of Omaha Retirement Services
401GO, Inc.
PCS Retirement
Empower
Standard, The
TIAA-CREF
Mutual of America Financial Group
Ameritas
Schwab Retirement Plan Services
Ubiquity Retirement + Savings

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
CUNA Mutual Retirement Solutions
BPAS
Lincoln Financial Group
PAi
NWPS
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Slavic401k
Ubiquity Retirement + Savings
401GO, Inc.
J.P. Morgan Asset Management
Securian Retirement
Voya Financial Inc.
IRALOGIX, Inc
Wells Fargo Advisors
Principal Financial Group
Charles Schwab & Co.
Human Interest
American Trust Retirement
Touchstone Retirement Group
Schwab Retirement Plan Services
Transamerica
T. Rowe Price
PCS Retirement
Ameritas
Fidelity Investments
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Paychex, Inc.
Equitable
Vestwell
Nationwide Financial
Hebets Company, The
Standard, The
American Funds
Entrust Group, The
ADP Retirement Services
Empower
Newport Group
North American KTRADE Alliance
IPX Retirement
Ascensus, LLC
Mutual of Omaha Retirement Services
Corebridge Financial
Mutual of America Financial Group
Alliance Benefit Group National
Pentegra Retirement Services

T