Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
IPX Retirement
Paychex, Inc.
IRALOGIX, Inc
July Business Services
The Standard
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
American Funds
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Vestwell
Alliance Benefit Group National
The Hebets Company
Lincoln Financial Group
ADP Retirement Services
North American KTRADE Alliance
John Hancock Retirement Plan Services
PAi
American Financial Systems, Inc.
Voya Financial Inc.
The Entrust Group
Equitable
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Schwab Retirement Plan Services
Nationwide Financial
T. Rowe Price
TIAA-CREF
BPAS
Touchstone Retirement Group
Charles Schwab & Co.
Transamerica
Slavic401k
Human Interest
PCS Retirement
Alerus Retirement and Benefits
Ameritas
Mutual of America Financial Group
Newport Group
Principal Financial Group
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
Wells Fargo Advisors
401GO, Inc.
NWPS
Empower
Corebridge Financial

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Fidelity Investments
July Business Services
Mutual of Omaha Retirement Services
American Funds
Schwab Retirement Plan Services
IRALOGIX, Inc
T. Rowe Price
Equitable
The Entrust Group
Alerus Retirement and Benefits
Ascensus, LLC
Ubiquity Retirement + Savings
Principal Financial Group
John Hancock Retirement Plan Services
BPAS
Securian Retirement
IPX Retirement
Transamerica
American Financial Systems, Inc.
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Voya Financial Inc.
ADP Retirement Services
PAi
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Alliance Benefit Group National
The Hebets Company
Paychex, Inc.
Empower
Lincoln Financial Group
Slavic401k
TIAA-CREF
Vestwell
PCS Retirement
Newport Group
Pentegra Retirement Services
The Standard
Charles Schwab & Co.
Ameritas
Nationwide Financial
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
NWPS
401GO, Inc.
North American KTRADE Alliance
Touchstone Retirement Group
Mutual of America Financial Group
Human Interest

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Lincoln Financial Group
North American KTRADE Alliance
Equitable
CUNA Mutual Retirement Solutions
IPX Retirement
PAi
Pentegra Retirement Services
John Hancock Retirement Plan Services
American Funds
PCS Retirement
J.P. Morgan Asset Management
401GO, Inc.
Paychex, Inc.
TIAA-CREF
Wells Fargo Advisors
Alerus Retirement and Benefits
IRALOGIX, Inc
Schwab Retirement Plan Services
Alliance Benefit Group National
Transamerica
Charles Schwab & Co.
Ubiquity Retirement + Savings
NWPS
Corebridge Financial
Nationwide Financial
Hebets Company, The
Empower
July Business Services
Fidelity Investments
Human Interest
T. Rowe Price
Standard, The
Securian Retirement
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Vestwell
BPAS
American Financial Systems, Inc.
Mutual of America Financial Group
American Trust Retirement
Ameritas
Newport Group
Entrust Group, The
Mutual of Omaha Retirement Services
Slavic401k
Touchstone Retirement Group
Voya Financial Inc.
Ascensus, LLC

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
IPX Retirement
TIAA-CREF
Equitable
Slavic401k
Wells Fargo Advisors
Ameritas
Empower
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Transamerica
Nationwide Financial
Standard, The
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
Corebridge Financial
Pentegra Retirement Services
Newport Group
CUNA Mutual Retirement Solutions
BPAS
ADP Retirement Services
Touchstone Retirement Group
Paychex, Inc.
NWPS
Mutual of America Financial Group
Ascensus, LLC
American Funds
Alliance Benefit Group National
IRALOGIX, Inc
Voya Financial Inc.
July Business Services
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Vestwell
Ubiquity Retirement + Savings
Lincoln Financial Group
Mutual of Omaha Retirement Services
Entrust Group, The
John Hancock Retirement Plan Services
PCS Retirement
Human Interest
401GO, Inc.
American Financial Systems, Inc.
Charles Schwab & Co.
Fidelity Investments
Securian Retirement
T. Rowe Price

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
American Funds
July Business Services
TIAA-CREF
IPX Retirement
Transamerica
Entrust Group, The
Human Interest
Wells Fargo Advisors
Mutual of Omaha Retirement Services
BPAS
Ubiquity Retirement + Savings
PAi
Corebridge Financial
Nationwide Financial
Lincoln Financial Group
IRALOGIX, Inc
ADP Retirement Services
PCS Retirement
Voya Financial Inc.
Hebets Company, The
Mutual of America Financial Group
Touchstone Retirement Group
John Hancock Retirement Plan Services
Pentegra Retirement Services
Paychex, Inc.
Securian Retirement
401GO, Inc.
T. Rowe Price
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Alerus Retirement and Benefits
Standard, The
Slavic401k
Empower
Equitable
NWPS
Alliance Benefit Group National
Principal Financial Group
North American KTRADE Alliance
Newport Group
Ascensus, LLC
American Trust Retirement
Schwab Retirement Plan Services
Vestwell
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Ameritas

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Transamerica
PAi
Mutual of America Financial Group
NWPS
CUNA Mutual Retirement Solutions
Nationwide Financial
Vestwell
Standard, The
Entrust Group, The
Pentegra Retirement Services
ADP Retirement Services
IPX Retirement
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Ameritas
Securian Retirement
T. Rowe Price
North American KTRADE Alliance
401GO, Inc.
Empower
Touchstone Retirement Group
IRALOGIX, Inc
Ubiquity Retirement + Savings
American Trust Retirement
July Business Services
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
American Financial Systems, Inc.
Paychex, Inc.
Charles Schwab & Co.
Corebridge Financial
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Lincoln Financial Group
J.P. Morgan Asset Management
TIAA-CREF
Wells Fargo Advisors
Principal Financial Group
Slavic401k
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
BPAS
Human Interest
Ascensus, LLC
Newport Group
PCS Retirement
Voya Financial Inc.
Equitable

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Ameritas
Securian Retirement
Lincoln Financial Group
Standard, The
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
TIAA-CREF
ADP Retirement Services
Alliance Benefit Group National
T. Rowe Price
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
IRALOGIX, Inc
Nationwide Financial
North American KTRADE Alliance
Empower
American Financial Systems, Inc.
Entrust Group, The
Hebets Company, The
John Hancock Retirement Plan Services
Principal Financial Group
July Business Services
IPX Retirement
Pentegra Retirement Services
Corebridge Financial
Newport Group
Fidelity Investments
NWPS
American Funds
Ascensus, LLC
PAi
Slavic401k
BPAS
Charles Schwab & Co.
Paychex, Inc.
J.P. Morgan Asset Management
Human Interest
Ubiquity Retirement + Savings
401GO, Inc.
PCS Retirement
Voya Financial Inc.
Alerus Retirement and Benefits
Touchstone Retirement Group
Wells Fargo Advisors
Vestwell
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Equitable

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Standard, The
J.P. Morgan Asset Management
IPX Retirement
American Funds
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Newport Group
July Business Services
Entrust Group, The
Securian Retirement
Principal Financial Group
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Fidelity Investments
Wells Fargo Advisors
Empower
Slavic401k
Schwab Retirement Plan Services
Equitable
T. Rowe Price
American Trust Retirement
401GO, Inc.
Ameritas
Ascensus, LLC
Transamerica
Human Interest
Mutual of America Financial Group
Nationwide Financial
BPAS
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Vestwell
Paychex, Inc.
Alerus Retirement and Benefits
IRALOGIX, Inc
Corebridge Financial
Ubiquity Retirement + Savings
Pentegra Retirement Services
TIAA-CREF
North American KTRADE Alliance
Alliance Benefit Group National
Touchstone Retirement Group
PCS Retirement
Lincoln Financial Group
PAi
Hebets Company, The
NWPS
Mutual of Omaha Retirement Services
Voya Financial Inc.

Question Title

12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
American Financial Systems, Inc.
Voya Financial Inc.
PCS Retirement
Nationwide Financial
Newport Group
American Funds
IRALOGIX, Inc
Mutual of America Financial Group
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Ascensus, LLC
Mutual of Omaha Retirement Services
ADP Retirement Services
PAi
Entrust Group, The
Charles Schwab & Co.
Hebets Company, The
Vestwell
Securian Retirement
Corebridge Financial
BPAS
IPX Retirement
Slavic401k
T. Rowe Price
July Business Services
North American KTRADE Alliance
Ameritas
Human Interest
Touchstone Retirement Group
NWPS
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Principal Financial Group
Wells Fargo Advisors
Ubiquity Retirement + Savings
Lincoln Financial Group
Alliance Benefit Group National
Paychex, Inc.
Equitable
Pentegra Retirement Services
401GO, Inc.
Transamerica
Empower
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Standard, The

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Newport Group
Ameritas
PAi
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
ADP Retirement Services
Hebets Company, The
Pentegra Retirement Services
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
July Business Services
T. Rowe Price
Principal Financial Group
Voya Financial Inc.
BPAS
Ubiquity Retirement + Savings
Entrust Group, The
Charles Schwab & Co.
American Funds
Transamerica
TIAA-CREF
NWPS
Paychex, Inc.
American Financial Systems, Inc.
American Trust Retirement
Ascensus, LLC
Fidelity Investments
Vestwell
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Equitable
Mutual of Omaha Retirement Services
401GO, Inc.
Mutual of America Financial Group
Nationwide Financial
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
Corebridge Financial
Wells Fargo Advisors
North American KTRADE Alliance
IPX Retirement
Empower
Lincoln Financial Group
Slavic401k
IRALOGIX, Inc
Securian Retirement
Alliance Benefit Group National
Standard, The
Human Interest

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
401GO, Inc.
Standard, The
Nationwide Financial
John Hancock Retirement Plan Services
American Funds
ADP Retirement Services
Corebridge Financial
Pentegra Retirement Services
Alerus Retirement and Benefits
Ameritas
Slavic401k
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Empower
IRALOGIX, Inc
Charles Schwab & Co.
Ubiquity Retirement + Savings
American Trust Retirement
Transamerica
Touchstone Retirement Group
T. Rowe Price
Wells Fargo Advisors
Ascensus, LLC
Schwab Retirement Plan Services
NWPS
Principal Financial Group
Vestwell
Fidelity Investments
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Paychex, Inc.
Hebets Company, The
J.P. Morgan Asset Management
July Business Services
Lincoln Financial Group
Mutual of Omaha Retirement Services
Alliance Benefit Group National
Securian Retirement
American Financial Systems, Inc.
Equitable
Entrust Group, The
Voya Financial Inc.
TIAA-CREF
IPX Retirement
PCS Retirement
North American KTRADE Alliance
PAi
Newport Group
Human Interest

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
PAi
Corebridge Financial
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Vestwell
Equitable
Voya Financial Inc.
Human Interest
Standard, The
Charles Schwab & Co.
PCS Retirement
Ascensus, LLC
Ameritas
Entrust Group, The
North American KTRADE Alliance
Fidelity Investments
Principal Financial Group
Alerus Retirement and Benefits
Newport Group
IPX Retirement
Nationwide Financial
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Paychex, Inc.
NWPS
T. Rowe Price
Mutual of Omaha Retirement Services
Transamerica
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
IRALOGIX, Inc
Lincoln Financial Group
TIAA-CREF
BPAS
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Empower
Slavic401k
Securian Retirement
July Business Services
American Funds
Pentegra Retirement Services
Wells Fargo Advisors
Touchstone Retirement Group
American Trust Retirement
ADP Retirement Services
Hebets Company, The

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Mutual of Omaha Retirement Services
PCS Retirement
Wells Fargo Advisors
Securian Retirement
Mutual of America Financial Group
Charles Schwab & Co.
TIAA-CREF
Alliance Benefit Group National
American Funds
Hebets Company, The
John Hancock Retirement Plan Services
IRALOGIX, Inc
Nationwide Financial
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
BPAS
Voya Financial Inc.
Standard, The
Newport Group
IPX Retirement
Lincoln Financial Group
Vestwell
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Fidelity Investments
PAi
Ascensus, LLC
Touchstone Retirement Group
ADP Retirement Services
Corebridge Financial
Ubiquity Retirement + Savings
Ameritas
Human Interest
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Principal Financial Group
American Trust Retirement
Transamerica
Slavic401k
T. Rowe Price
J.P. Morgan Asset Management
North American KTRADE Alliance
American Financial Systems, Inc.
Equitable
Entrust Group, The
NWPS
Pentegra Retirement Services
Schwab Retirement Plan Services
Empower

T