Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
John Hancock Retirement Plan Services
Touchstone Retirement Group
Securian Retirement
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Newport Group
Equitable
American Funds
T. Rowe Price
Ubiquity Retirement + Savings
Corebridge Financial
Ameritas
TIAA-CREF
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
PAi
Vestwell
The Hebets Company
July Business Services
Slavic401k
Nationwide Financial
Paychex, Inc.
NWPS
Empower
Voya Financial Inc.
Mutual of America Financial Group
401GO, Inc.
Charles Schwab & Co.
Transamerica
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
Alerus Retirement and Benefits
Lincoln Financial Group
PCS Retirement
Fidelity Investments
ADP Retirement Services
North American KTRADE Alliance
Pentegra Retirement Services
Human Interest
IRALOGIX, Inc
The Entrust Group
Wells Fargo Advisors
IPX Retirement
BPAS
Schwab Retirement Plan Services
American Trust Retirement
Principal Financial Group
The Standard

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
J.P. Morgan Asset Management
Alerus Retirement and Benefits
ADP Retirement Services
NWPS
Pentegra Retirement Services
IRALOGIX, Inc
North American KTRADE Alliance
BPAS
Paychex, Inc.
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Vestwell
Mutual of America Financial Group
Schwab Retirement Plan Services
Equitable
Alliance Benefit Group National
Mutual of Omaha Retirement Services
American Funds
Principal Financial Group
Nationwide Financial
T. Rowe Price
401GO, Inc.
Wells Fargo Advisors
Ascensus, LLC
Ubiquity Retirement + Savings
Securian Retirement
Empower
Newport Group
Lincoln Financial Group
Human Interest
The Hebets Company
Charles Schwab & Co.
John Hancock Retirement Plan Services
Slavic401k
July Business Services
IPX Retirement
Voya Financial Inc.
Ameritas
TIAA-CREF
CUNA Mutual Retirement Solutions
American Trust Retirement
PAi
Touchstone Retirement Group
The Entrust Group
PCS Retirement
American Financial Systems, Inc.
The Standard
Transamerica

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
T. Rowe Price
Securian Retirement
July Business Services
TIAA-CREF
PAi
North American KTRADE Alliance
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Fidelity Investments
American Trust Retirement
Ubiquity Retirement + Savings
Wells Fargo Advisors
IRALOGIX, Inc
Transamerica
Ameritas
Entrust Group, The
NWPS
NestEggs Retirement Plan Services, Inc.
BPAS
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
Newport Group
Corebridge Financial
J.P. Morgan Asset Management
IPX Retirement
Pentegra Retirement Services
Charles Schwab & Co.
Paychex, Inc.
ADP Retirement Services
Touchstone Retirement Group
Schwab Retirement Plan Services
Slavic401k
Alerus Retirement and Benefits
Equitable
Standard, The
Voya Financial Inc.
Human Interest
Ascensus, LLC
Empower
American Financial Systems, Inc.
PCS Retirement
Nationwide Financial
Principal Financial Group
American Funds
Lincoln Financial Group
Vestwell
John Hancock Retirement Plan Services
Mutual of America Financial Group

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Newport Group
ADP Retirement Services
PAi
Standard, The
NWPS
Equitable
Ubiquity Retirement + Savings
Ascensus, LLC
Mutual of Omaha Retirement Services
TIAA-CREF
IRALOGIX, Inc
T. Rowe Price
Pentegra Retirement Services
Principal Financial Group
Mutual of America Financial Group
Fidelity Investments
BPAS
American Financial Systems, Inc.
Charles Schwab & Co.
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Slavic401k
Schwab Retirement Plan Services
North American KTRADE Alliance
Touchstone Retirement Group
Hebets Company, The
John Hancock Retirement Plan Services
Empower
American Funds
Alliance Benefit Group National
Entrust Group, The
Alerus Retirement and Benefits
J.P. Morgan Asset Management
July Business Services
Ameritas
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Human Interest
IPX Retirement
Transamerica
Corebridge Financial
Paychex, Inc.
Voya Financial Inc.
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Securian Retirement
Nationwide Financial

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PAi
American Financial Systems, Inc.
Ubiquity Retirement + Savings
NWPS
Corebridge Financial
Securian Retirement
Vestwell
American Funds
T. Rowe Price
Hebets Company, The
Voya Financial Inc.
John Hancock Retirement Plan Services
Empower
J.P. Morgan Asset Management
Pentegra Retirement Services
Schwab Retirement Plan Services
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Lincoln Financial Group
July Business Services
Equitable
North American KTRADE Alliance
American Trust Retirement
Standard, The
Transamerica
Entrust Group, The
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Alliance Benefit Group National
TIAA-CREF
Principal Financial Group
BPAS
Touchstone Retirement Group
Wells Fargo Advisors
Ascensus, LLC
Ameritas
Alerus Retirement and Benefits
Human Interest
ADP Retirement Services
PCS Retirement
Mutual of Omaha Retirement Services
Fidelity Investments
401GO, Inc.
Mutual of America Financial Group
Paychex, Inc.
IPX Retirement
Newport Group
Slavic401k
Charles Schwab & Co.

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Transamerica
Entrust Group, The
Ascensus, LLC
Lincoln Financial Group
IPX Retirement
J.P. Morgan Asset Management
T. Rowe Price
North American KTRADE Alliance
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
PAi
American Financial Systems, Inc.
Charles Schwab & Co.
Touchstone Retirement Group
Empower
Ameritas
Mutual of Omaha Retirement Services
Wells Fargo Advisors
Pentegra Retirement Services
TIAA-CREF
Schwab Retirement Plan Services
401GO, Inc.
BPAS
July Business Services
ADP Retirement Services
Equitable
Human Interest
CUNA Mutual Retirement Solutions
Voya Financial Inc.
IRALOGIX, Inc
Paychex, Inc.
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
NWPS
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Hebets Company, The
Mutual of America Financial Group
Principal Financial Group
Nationwide Financial
Securian Retirement
Corebridge Financial
Fidelity Investments
Slavic401k
John Hancock Retirement Plan Services
Newport Group
American Funds
Standard, The

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Mutual of Omaha Retirement Services
Voya Financial Inc.
American Funds
PCS Retirement
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Slavic401k
Schwab Retirement Plan Services
Touchstone Retirement Group
T. Rowe Price
ADP Retirement Services
Vestwell
Standard, The
Ascensus, LLC
Wells Fargo Advisors
Equitable
Empower
American Trust Retirement
Securian Retirement
PAi
IPX Retirement
NWPS
Transamerica
Hebets Company, The
Entrust Group, The
Charles Schwab & Co.
Paychex, Inc.
Nationwide Financial
American Financial Systems, Inc.
Human Interest
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Corebridge Financial
Alliance Benefit Group National
401GO, Inc.
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
IRALOGIX, Inc
Pentegra Retirement Services
Ubiquity Retirement + Savings
Lincoln Financial Group
TIAA-CREF
Mutual of America Financial Group
BPAS
Newport Group
Alerus Retirement and Benefits
Fidelity Investments
CUNA Mutual Retirement Solutions
Ameritas

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
Nationwide Financial
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
July Business Services
Paychex, Inc.
PCS Retirement
American Trust Retirement
T. Rowe Price
Newport Group
401GO, Inc.
Transamerica
Lincoln Financial Group
Alliance Benefit Group National
IRALOGIX, Inc
Principal Financial Group
Empower
Corebridge Financial
Hebets Company, The
North American KTRADE Alliance
Ascensus, LLC
Charles Schwab & Co.
IPX Retirement
NWPS
BPAS
Mutual of Omaha Retirement Services
Voya Financial Inc.
Touchstone Retirement Group
American Funds
Standard, The
Vestwell
Human Interest
Equitable
PAi
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Slavic401k
Ameritas
Entrust Group, The
J.P. Morgan Asset Management
Securian Retirement
Mutual of America Financial Group
Pentegra Retirement Services
John Hancock Retirement Plan Services
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
ADP Retirement Services

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Slavic401k
Voya Financial Inc.
Mutual of America Financial Group
Paychex, Inc.
Fidelity Investments
T. Rowe Price
Ubiquity Retirement + Savings
American Trust Retirement
IPX Retirement
PAi
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Alerus Retirement and Benefits
Lincoln Financial Group
IRALOGIX, Inc
Standard, The
John Hancock Retirement Plan Services
Entrust Group, The
J.P. Morgan Asset Management
Vestwell
Wells Fargo Advisors
American Funds
Principal Financial Group
North American KTRADE Alliance
Touchstone Retirement Group
Securian Retirement
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Corebridge Financial
Ameritas
NWPS
Pentegra Retirement Services
Newport Group
July Business Services
BPAS
American Financial Systems, Inc.
TIAA-CREF
401GO, Inc.
Empower
Schwab Retirement Plan Services
Alliance Benefit Group National
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Ascensus, LLC
Human Interest
Hebets Company, The
Equitable
Mutual of Omaha Retirement Services

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Trust Retirement
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Hebets Company, The
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
401GO, Inc.
TIAA-CREF
Empower
Fidelity Investments
Voya Financial Inc.
Nationwide Financial
Alerus Retirement and Benefits
July Business Services
Alliance Benefit Group National
Corebridge Financial
Equitable
American Funds
Vestwell
BPAS
Ameritas
T. Rowe Price
Slavic401k
Schneider Downs Wealth Management Advisors, LP
PAi
Pentegra Retirement Services
ADP Retirement Services
Touchstone Retirement Group
Entrust Group, The
American Financial Systems, Inc.
IRALOGIX, Inc
J.P. Morgan Asset Management
Human Interest
NWPS
North American KTRADE Alliance
Securian Retirement
Ascensus, LLC
Principal Financial Group
Standard, The
Ubiquity Retirement + Savings
IPX Retirement
John Hancock Retirement Plan Services
PCS Retirement
Paychex, Inc.
Lincoln Financial Group
Schwab Retirement Plan Services
Newport Group
Mutual of Omaha Retirement Services
Transamerica

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
BPAS
American Financial Systems, Inc.
Fidelity Investments
July Business Services
T. Rowe Price
Voya Financial Inc.
Equitable
Newport Group
Alliance Benefit Group National
Alerus Retirement and Benefits
American Funds
Securian Retirement
Mutual of America Financial Group
John Hancock Retirement Plan Services
NWPS
Empower
Standard, The
Hebets Company, The
Ascensus, LLC
Wells Fargo Advisors
Touchstone Retirement Group
Slavic401k
Transamerica
Corebridge Financial
North American KTRADE Alliance
TIAA-CREF
J.P. Morgan Asset Management
Entrust Group, The
Ameritas
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
Vestwell
401GO, Inc.
ADP Retirement Services
PAi
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
PCS Retirement
Nationwide Financial
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Paychex, Inc.
Human Interest
Principal Financial Group
IRALOGIX, Inc

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Corebridge Financial
Lincoln Financial Group
Schwab Retirement Plan Services
Human Interest
Nationwide Financial
Ascensus, LLC
BPAS
North American KTRADE Alliance
Mutual of America Financial Group
PCS Retirement
PAi
Vestwell
American Trust Retirement
Standard, The
Hebets Company, The
Wells Fargo Advisors
Newport Group
Transamerica
Alliance Benefit Group National
Pentegra Retirement Services
Principal Financial Group
Securian Retirement
American Funds
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
T. Rowe Price
Fidelity Investments
Equitable
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Paychex, Inc.
NWPS
Charles Schwab & Co.
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
IPX Retirement
American Financial Systems, Inc.
July Business Services
TIAA-CREF
Entrust Group, The
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
401GO, Inc.
Empower
Ubiquity Retirement + Savings
Slavic401k
Mutual of Omaha Retirement Services
IRALOGIX, Inc
ADP Retirement Services

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Mutual of America Financial Group
John Hancock Retirement Plan Services
NWPS
Securian Retirement
Alliance Benefit Group National
Charles Schwab & Co.
Lincoln Financial Group
Principal Financial Group
American Funds
Standard, The
Equitable
Touchstone Retirement Group
Hebets Company, The
J.P. Morgan Asset Management
Ameritas
Pentegra Retirement Services
American Trust Retirement
Slavic401k
Schwab Retirement Plan Services
Alerus Retirement and Benefits
Entrust Group, The
401GO, Inc.
T. Rowe Price
PAi
Nationwide Financial
Human Interest
American Financial Systems, Inc.
Ubiquity Retirement + Savings
TIAA-CREF
BPAS
Corebridge Financial
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Paychex, Inc.
ADP Retirement Services
Transamerica
IPX Retirement
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Vestwell
Ascensus, LLC
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
PCS Retirement
July Business Services
IRALOGIX, Inc
Fidelity Investments
Empower

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