Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
PCS Retirement
Ameritas
North American KTRADE Alliance
Human Interest
Pentegra Retirement Services
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
The Hebets Company
Schwab Retirement Plan Services
Principal Financial Group
July Business Services
Slavic401k
Newport Group
Equitable
NWPS
NestEggs Retirement Plan Services, Inc.
Securian Retirement
John Hancock Retirement Plan Services
Voya Financial Inc.
IPX Retirement
Fidelity Investments
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Mutual of Omaha Retirement Services
Corebridge Financial
Ascensus, LLC
J.P. Morgan Asset Management
Alliance Benefit Group National
Wells Fargo Advisors
Vestwell
ADP Retirement Services
Ubiquity Retirement + Savings
IRALOGIX, Inc
Charles Schwab & Co.
American Trust Retirement
BPAS
401GO, Inc.
TIAA-CREF
Lincoln Financial Group
Alerus Retirement and Benefits
Touchstone Retirement Group
PAi
The Entrust Group
American Funds
Transamerica
Nationwide Financial
The Standard
Paychex, Inc.

Question Title

5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
IPX Retirement
NWPS
The Hebets Company
North American KTRADE Alliance
Nationwide Financial
The Standard
ADP Retirement Services
Corebridge Financial
Securian Retirement
Charles Schwab & Co.
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
American Funds
John Hancock Retirement Plan Services
American Trust Retirement
Mutual of America Financial Group
Ubiquity Retirement + Savings
Lincoln Financial Group
BPAS
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Ascensus, LLC
Principal Financial Group
J.P. Morgan Asset Management
Empower
Fidelity Investments
July Business Services
Transamerica
Mutual of Omaha Retirement Services
Ameritas
Human Interest
Newport Group
IRALOGIX, Inc
Equitable
Alliance Benefit Group National
Alerus Retirement and Benefits
Pentegra Retirement Services
TIAA-CREF
Paychex, Inc.
T. Rowe Price
PCS Retirement
American Financial Systems, Inc.
Vestwell
The Entrust Group
Voya Financial Inc.
Slavic401k
Schwab Retirement Plan Services
PAi

Question Title

6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Paychex, Inc.
Mutual of America Financial Group
Voya Financial Inc.
Lincoln Financial Group
ADP Retirement Services
Standard, The
Securian Retirement
Entrust Group, The
Nationwide Financial
401GO, Inc.
Slavic401k
Fidelity Investments
TIAA-CREF
Hebets Company, The
Empower
IRALOGIX, Inc
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Corebridge Financial
PAi
July Business Services
American Funds
Charles Schwab & Co.
Transamerica
Equitable
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Vestwell
BPAS
American Financial Systems, Inc.
Ubiquity Retirement + Savings
T. Rowe Price
Human Interest
Pentegra Retirement Services
NWPS
Schwab Retirement Plan Services
IPX Retirement
Ascensus, LLC
Touchstone Retirement Group
Alliance Benefit Group National
Newport Group
John Hancock Retirement Plan Services
North American KTRADE Alliance
American Trust Retirement
Wells Fargo Advisors
Ameritas
Principal Financial Group
PCS Retirement
Schneider Downs Wealth Management Advisors, LP

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
Vestwell
IRALOGIX, Inc
Paychex, Inc.
TIAA-CREF
Alerus Retirement and Benefits
Voya Financial Inc.
American Financial Systems, Inc.
July Business Services
Hebets Company, The
Ameritas
Human Interest
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Nationwide Financial
IPX Retirement
PAi
Newport Group
CUNA Mutual Retirement Solutions
American Funds
Transamerica
Securian Retirement
Empower
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
American Trust Retirement
Schwab Retirement Plan Services
Slavic401k
Mutual of America Financial Group
Principal Financial Group
NWPS
North American KTRADE Alliance
Pentegra Retirement Services
ADP Retirement Services
BPAS
Standard, The
Ascensus, LLC
Equitable
Corebridge Financial
J.P. Morgan Asset Management
Lincoln Financial Group
T. Rowe Price
PCS Retirement
Entrust Group, The
Fidelity Investments
Charles Schwab & Co.
Touchstone Retirement Group
401GO, Inc.

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Corebridge Financial
Standard, The
T. Rowe Price
IPX Retirement
Ameritas
Securian Retirement
Mutual of America Financial Group
Ubiquity Retirement + Savings
PAi
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
American Financial Systems, Inc.
North American KTRADE Alliance
Hebets Company, The
American Trust Retirement
Slavic401k
Paychex, Inc.
Newport Group
IRALOGIX, Inc
Charles Schwab & Co.
Empower
Schwab Retirement Plan Services
Fidelity Investments
Equitable
Entrust Group, The
ADP Retirement Services
Vestwell
TIAA-CREF
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Nationwide Financial
Touchstone Retirement Group
Ascensus, LLC
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Pentegra Retirement Services
BPAS
Principal Financial Group
Alerus Retirement and Benefits
PCS Retirement
401GO, Inc.
NWPS
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Transamerica
American Funds
Human Interest

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
Alerus Retirement and Benefits
Ameritas
Slavic401k
July Business Services
Wells Fargo Advisors
Equitable
Standard, The
Securian Retirement
Schwab Retirement Plan Services
Lincoln Financial Group
NWPS
401GO, Inc.
Empower
TIAA-CREF
American Funds
North American KTRADE Alliance
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
PCS Retirement
J.P. Morgan Asset Management
Transamerica
Newport Group
Touchstone Retirement Group
Voya Financial Inc.
T. Rowe Price
CUNA Mutual Retirement Solutions
Ascensus, LLC
Entrust Group, The
American Trust Retirement
Principal Financial Group
IPX Retirement
ADP Retirement Services
Fidelity Investments
John Hancock Retirement Plan Services
Paychex, Inc.
BPAS
PAi
Vestwell
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Hebets Company, The
Mutual of Omaha Retirement Services
Human Interest
Mutual of America Financial Group
Ubiquity Retirement + Savings
Charles Schwab & Co.
Corebridge Financial

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Charles Schwab & Co.
Touchstone Retirement Group
Transamerica
Ascensus, LLC
Equitable
PCS Retirement
Vestwell
Standard, The
Fidelity Investments
Alerus Retirement and Benefits
401GO, Inc.
Mutual of America Financial Group
Human Interest
Ubiquity Retirement + Savings
ADP Retirement Services
Lincoln Financial Group
Schwab Retirement Plan Services
Slavic401k
North American KTRADE Alliance
T. Rowe Price
TIAA-CREF
Entrust Group, The
Nationwide Financial
IRALOGIX, Inc
July Business Services
IPX Retirement
Ameritas
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Newport Group
NWPS
Mutual of Omaha Retirement Services
American Funds
Empower
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
American Financial Systems, Inc.
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
American Trust Retirement
BPAS
Pentegra Retirement Services
Securian Retirement
PAi
Wells Fargo Advisors
Corebridge Financial
Hebets Company, The
Principal Financial Group
John Hancock Retirement Plan Services

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Entrust Group, The
Principal Financial Group
Mutual of America Financial Group
NWPS
Alerus Retirement and Benefits
Nationwide Financial
401GO, Inc.
Vestwell
Paychex, Inc.
American Trust Retirement
Charles Schwab & Co.
PAi
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Standard, The
Hebets Company, The
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
July Business Services
Equitable
Newport Group
Ubiquity Retirement + Savings
ADP Retirement Services
American Funds
T. Rowe Price
Securian Retirement
Transamerica
Slavic401k
TIAA-CREF
Wells Fargo Advisors
Ameritas
BPAS
Ascensus, LLC
IRALOGIX, Inc
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
Empower
Corebridge Financial
Touchstone Retirement Group
Human Interest
Pentegra Retirement Services
Alliance Benefit Group National
Voya Financial Inc.
American Financial Systems, Inc.
Schwab Retirement Plan Services
Lincoln Financial Group
IPX Retirement
J.P. Morgan Asset Management

Question Title

12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
John Hancock Retirement Plan Services
Ameritas
IPX Retirement
Mutual of Omaha Retirement Services
Hebets Company, The
NestEggs Retirement Plan Services, Inc.
BPAS
TIAA-CREF
Fidelity Investments
Vestwell
Equitable
Empower
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Voya Financial Inc.
Touchstone Retirement Group
Securian Retirement
Alerus Retirement and Benefits
July Business Services
PCS Retirement
NWPS
Pentegra Retirement Services
North American KTRADE Alliance
Alliance Benefit Group National
Ascensus, LLC
ADP Retirement Services
IRALOGIX, Inc
Human Interest
Slavic401k
American Trust Retirement
Mutual of America Financial Group
Lincoln Financial Group
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Corebridge Financial
Nationwide Financial
T. Rowe Price
American Financial Systems, Inc.
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
American Funds
Principal Financial Group
Standard, The
Ubiquity Retirement + Savings
Newport Group
Charles Schwab & Co.
Entrust Group, The
PAi
Transamerica

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Voya Financial Inc.
Human Interest
Newport Group
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
CUNA Mutual Retirement Solutions
Equitable
Mutual of America Financial Group
North American KTRADE Alliance
July Business Services
Schwab Retirement Plan Services
TIAA-CREF
IPX Retirement
Ubiquity Retirement + Savings
Vestwell
Corebridge Financial
American Trust Retirement
Alliance Benefit Group National
Empower
Ameritas
IRALOGIX, Inc
American Financial Systems, Inc.
BPAS
Mutual of Omaha Retirement Services
Paychex, Inc.
Fidelity Investments
PCS Retirement
PAi
Ascensus, LLC
NWPS
Securian Retirement
Charles Schwab & Co.
Standard, The
Lincoln Financial Group
T. Rowe Price
Slavic401k
Pentegra Retirement Services
Touchstone Retirement Group
401GO, Inc.
Transamerica
Principal Financial Group
ADP Retirement Services
American Funds
Entrust Group, The
Alerus Retirement and Benefits
John Hancock Retirement Plan Services

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
TIAA-CREF
NWPS
Standard, The
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Hebets Company, The
American Trust Retirement
PAi
PCS Retirement
Ameritas
Newport Group
ADP Retirement Services
Vestwell
Charles Schwab & Co.
Wells Fargo Advisors
Human Interest
Fidelity Investments
Schwab Retirement Plan Services
Voya Financial Inc.
IRALOGIX, Inc
Paychex, Inc.
Touchstone Retirement Group
Ascensus, LLC
Nationwide Financial
John Hancock Retirement Plan Services
Lincoln Financial Group
Mutual of Omaha Retirement Services
Corebridge Financial
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
Securian Retirement
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Pentegra Retirement Services
Equitable
Entrust Group, The
J.P. Morgan Asset Management
BPAS
T. Rowe Price
Transamerica
Ubiquity Retirement + Savings
July Business Services
Empower
Principal Financial Group
American Funds
Slavic401k
IPX Retirement
American Financial Systems, Inc.
North American KTRADE Alliance

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
ADP Retirement Services
Alliance Benefit Group National
BPAS
Ascensus, LLC
Hebets Company, The
J.P. Morgan Asset Management
Entrust Group, The
American Trust Retirement
July Business Services
Wells Fargo Advisors
Touchstone Retirement Group
Principal Financial Group
American Funds
Transamerica
Standard, The
NestEggs Retirement Plan Services, Inc.
PAi
Ameritas
Equitable
T. Rowe Price
Newport Group
NWPS
North American KTRADE Alliance
401GO, Inc.
Empower
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
Human Interest
Mutual of America Financial Group
IRALOGIX, Inc
Vestwell
Corebridge Financial
Slavic401k
Paychex, Inc.
Lincoln Financial Group
Voya Financial Inc.
Securian Retirement
Nationwide Financial
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
IPX Retirement
American Financial Systems, Inc.
PCS Retirement
Pentegra Retirement Services
Fidelity Investments
Mutual of Omaha Retirement Services
TIAA-CREF
John Hancock Retirement Plan Services

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
T. Rowe Price
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
Equitable
Mutual of America Financial Group
TIAA-CREF
NWPS
Lincoln Financial Group
Newport Group
Empower
J.P. Morgan Asset Management
Corebridge Financial
John Hancock Retirement Plan Services
Voya Financial Inc.
Principal Financial Group
Slavic401k
PCS Retirement
American Funds
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Ascensus, LLC
Standard, The
IPX Retirement
Human Interest
Nationwide Financial
Paychex, Inc.
North American KTRADE Alliance
Ameritas
Alliance Benefit Group National
Fidelity Investments
Charles Schwab & Co.
Securian Retirement
Entrust Group, The
Vestwell
Mutual of Omaha Retirement Services
BPAS
American Financial Systems, Inc.
Wells Fargo Advisors
Touchstone Retirement Group
IRALOGIX, Inc
ADP Retirement Services
Alerus Retirement and Benefits
July Business Services
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
Pentegra Retirement Services
Hebets Company, The
401GO, Inc.
PAi

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