Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
CUNA Mutual Retirement Solutions
Equitable
IPX Retirement
Human Interest
Securian Retirement
ADP Retirement Services
Principal Financial Group
Mutual of Omaha Retirement Services
Lincoln Financial Group
PCS Retirement
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Paychex, Inc.
Alliance Benefit Group National
Voya Financial Inc.
Touchstone Retirement Group
Empower
Wells Fargo Advisors
BPAS
Ubiquity Retirement + Savings
The Entrust Group
Charles Schwab & Co.
Newport Group
Nationwide Financial
T. Rowe Price
NWPS
John Hancock Retirement Plan Services
401GO, Inc.
North American KTRADE Alliance
Ascensus, LLC
Vestwell
The Hebets Company
Alerus Retirement and Benefits
Transamerica
J.P. Morgan Asset Management
TIAA-CREF
The Standard
Corebridge Financial
Mutual of America Financial Group
Ameritas
Slavic401k
July Business Services
PAi
Schwab Retirement Plan Services
IRALOGIX, Inc
American Funds
Pentegra Retirement Services

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
The Standard
The Entrust Group
July Business Services
Charles Schwab & Co.
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Equitable
American Funds
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
Slavic401k
Ameritas
ADP Retirement Services
John Hancock Retirement Plan Services
American Financial Systems, Inc.
Principal Financial Group
Lincoln Financial Group
Voya Financial Inc.
Wells Fargo Advisors
Nationwide Financial
Newport Group
American Trust Retirement
T. Rowe Price
BPAS
NestEggs Retirement Plan Services, Inc.
NWPS
401GO, Inc.
North American KTRADE Alliance
Vestwell
Schwab Retirement Plan Services
Securian Retirement
TIAA-CREF
The Hebets Company
Human Interest
Transamerica
Mutual of America Financial Group
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
Pentegra Retirement Services
Ubiquity Retirement + Savings
Paychex, Inc.
Touchstone Retirement Group
IRALOGIX, Inc
Corebridge Financial
Empower
PAi
IPX Retirement
J.P. Morgan Asset Management

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Lincoln Financial Group
John Hancock Retirement Plan Services
Entrust Group, The
Nationwide Financial
401GO, Inc.
Human Interest
American Funds
BPAS
Standard, The
Slavic401k
Ubiquity Retirement + Savings
PCS Retirement
Mutual of America Financial Group
T. Rowe Price
Alliance Benefit Group National
Wells Fargo Advisors
Newport Group
Securian Retirement
American Trust Retirement
Ascensus, LLC
Pentegra Retirement Services
American Financial Systems, Inc.
Charles Schwab & Co.
Equitable
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
Hebets Company, The
PAi
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
J.P. Morgan Asset Management
Corebridge Financial
Paychex, Inc.
Fidelity Investments
Ameritas
NWPS
IRALOGIX, Inc
Voya Financial Inc.
Transamerica
TIAA-CREF
Empower
Alerus Retirement and Benefits
Principal Financial Group
Schwab Retirement Plan Services
ADP Retirement Services
IPX Retirement
Mutual of Omaha Retirement Services
North American KTRADE Alliance
July Business Services

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Fidelity Investments
401GO, Inc.
American Financial Systems, Inc.
IPX Retirement
North American KTRADE Alliance
Lincoln Financial Group
NWPS
Standard, The
Principal Financial Group
ADP Retirement Services
Voya Financial Inc.
Mutual of Omaha Retirement Services
T. Rowe Price
Pentegra Retirement Services
Ameritas
IRALOGIX, Inc
Schwab Retirement Plan Services
Equitable
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
Entrust Group, The
Touchstone Retirement Group
American Funds
July Business Services
Hebets Company, The
Ubiquity Retirement + Savings
Alliance Benefit Group National
Nationwide Financial
Empower
Transamerica
Vestwell
Newport Group
PCS Retirement
Slavic401k
CUNA Mutual Retirement Solutions
Securian Retirement
BPAS
Charles Schwab & Co.
Alerus Retirement and Benefits
TIAA-CREF
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
PAi
American Trust Retirement
Human Interest
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Hebets Company, The
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Standard, The
Wells Fargo Advisors
Fidelity Investments
Lincoln Financial Group
IPX Retirement
NWPS
American Funds
Alliance Benefit Group National
Vestwell
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Voya Financial Inc.
John Hancock Retirement Plan Services
Entrust Group, The
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Corebridge Financial
Human Interest
North American KTRADE Alliance
Ameritas
TIAA-CREF
Transamerica
BPAS
Nationwide Financial
Pentegra Retirement Services
Newport Group
Paychex, Inc.
Equitable
401GO, Inc.
J.P. Morgan Asset Management
Touchstone Retirement Group
Securian Retirement
Ascensus, LLC
PAi
American Trust Retirement
ADP Retirement Services
July Business Services
Empower
PCS Retirement
Schwab Retirement Plan Services
Alerus Retirement and Benefits
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Slavic401k
Principal Financial Group

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Schwab Retirement Plan Services
Entrust Group, The
IPX Retirement
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Fidelity Investments
Lincoln Financial Group
Paychex, Inc.
Voya Financial Inc.
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Ubiquity Retirement + Savings
Slavic401k
ADP Retirement Services
American Financial Systems, Inc.
NWPS
Alerus Retirement and Benefits
TIAA-CREF
Mutual of America Financial Group
Touchstone Retirement Group
T. Rowe Price
Alliance Benefit Group National
Human Interest
Transamerica
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
IRALOGIX, Inc
Standard, The
Ameritas
Ascensus, LLC
John Hancock Retirement Plan Services
Securian Retirement
Equitable
Nationwide Financial
Hebets Company, The
Vestwell
PAi
North American KTRADE Alliance
American Trust Retirement
Principal Financial Group
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
BPAS
American Funds
Empower
Corebridge Financial
Newport Group

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Lincoln Financial Group
American Financial Systems, Inc.
BPAS
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
Vestwell
ADP Retirement Services
Empower
IRALOGIX, Inc
IPX Retirement
July Business Services
Pentegra Retirement Services
Mutual of Omaha Retirement Services
Equitable
Schwab Retirement Plan Services
PAi
Newport Group
NWPS
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
J.P. Morgan Asset Management
Slavic401k
Human Interest
Wells Fargo Advisors
Transamerica
Paychex, Inc.
North American KTRADE Alliance
Ascensus, LLC
Ameritas
John Hancock Retirement Plan Services
Nationwide Financial
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Mutual of America Financial Group
PCS Retirement
Standard, The
American Funds
Touchstone Retirement Group
Principal Financial Group
401GO, Inc.
American Trust Retirement
Fidelity Investments
TIAA-CREF
Hebets Company, The
Securian Retirement
T. Rowe Price
Corebridge Financial

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Lincoln Financial Group
Slavic401k
American Financial Systems, Inc.
PCS Retirement
NWPS
Nationwide Financial
Corebridge Financial
CUNA Mutual Retirement Solutions
Vestwell
Touchstone Retirement Group
Schwab Retirement Plan Services
Mutual of America Financial Group
Paychex, Inc.
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
PAi
Equitable
IPX Retirement
Wells Fargo Advisors
American Funds
Charles Schwab & Co.
Standard, The
IRALOGIX, Inc
401GO, Inc.
John Hancock Retirement Plan Services
Principal Financial Group
T. Rowe Price
July Business Services
Ubiquity Retirement + Savings
Ameritas
Human Interest
Voya Financial Inc.
Ascensus, LLC
Empower
Fidelity Investments
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
TIAA-CREF
Newport Group
ADP Retirement Services
J.P. Morgan Asset Management
American Trust Retirement
BPAS
Mutual of Omaha Retirement Services
Transamerica
Entrust Group, The
Hebets Company, The

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
American Trust Retirement
PAi
401GO, Inc.
North American KTRADE Alliance
Principal Financial Group
Human Interest
Securian Retirement
Nationwide Financial
Alliance Benefit Group National
July Business Services
ADP Retirement Services
Equitable
TIAA-CREF
Slavic401k
Ascensus, LLC
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Mutual of Omaha Retirement Services
Ameritas
Newport Group
IRALOGIX, Inc
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Hebets Company, The
Fidelity Investments
Empower
American Funds
Vestwell
Paychex, Inc.
John Hancock Retirement Plan Services
Charles Schwab & Co.
PCS Retirement
Transamerica
BPAS
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
Corebridge Financial
J.P. Morgan Asset Management
Voya Financial Inc.
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
Standard, The
T. Rowe Price
Pentegra Retirement Services
NWPS
Wells Fargo Advisors
Lincoln Financial Group

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Alliance Benefit Group National
Entrust Group, The
Wells Fargo Advisors
Equitable
401GO, Inc.
Hebets Company, The
TIAA-CREF
IPX Retirement
John Hancock Retirement Plan Services
American Trust Retirement
Schwab Retirement Plan Services
July Business Services
Ameritas
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Nationwide Financial
American Financial Systems, Inc.
Charles Schwab & Co.
Touchstone Retirement Group
Lincoln Financial Group
Corebridge Financial
T. Rowe Price
Paychex, Inc.
PAi
Mutual of Omaha Retirement Services
Pentegra Retirement Services
ADP Retirement Services
Empower
NWPS
American Funds
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
Mutual of America Financial Group
Fidelity Investments
PCS Retirement
J.P. Morgan Asset Management
BPAS
Alerus Retirement and Benefits
Transamerica
Securian Retirement
Standard, The
IRALOGIX, Inc
Voya Financial Inc.
Slavic401k
Human Interest
Vestwell
CUNA Mutual Retirement Solutions
Principal Financial Group
North American KTRADE Alliance

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
North American KTRADE Alliance
Empower
Ameritas
Mutual of America Financial Group
Hebets Company, The
Charles Schwab & Co.
IRALOGIX, Inc
PCS Retirement
Voya Financial Inc.
PAi
Corebridge Financial
401GO, Inc.
Standard, The
ADP Retirement Services
Lincoln Financial Group
T. Rowe Price
Touchstone Retirement Group
Vestwell
Entrust Group, The
CUNA Mutual Retirement Solutions
TIAA-CREF
IPX Retirement
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Newport Group
NWPS
Alerus Retirement and Benefits
Ascensus, LLC
July Business Services
Fidelity Investments
Slavic401k
Human Interest
Wells Fargo Advisors
American Financial Systems, Inc.
American Trust Retirement
Schwab Retirement Plan Services
Equitable
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
BPAS
Transamerica
Pentegra Retirement Services
Principal Financial Group
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
American Funds
Nationwide Financial
Paychex, Inc.

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Alliance Benefit Group National
Standard, The
John Hancock Retirement Plan Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Ameritas
Lincoln Financial Group
PCS Retirement
IPX Retirement
July Business Services
Corebridge Financial
Entrust Group, The
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Principal Financial Group
Hebets Company, The
NWPS
TIAA-CREF
Slavic401k
Ascensus, LLC
Securian Retirement
Touchstone Retirement Group
American Funds
Voya Financial Inc.
BPAS
J.P. Morgan Asset Management
Newport Group
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
PAi
Mutual of America Financial Group
401GO, Inc.
American Trust Retirement
Empower
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Equitable
IRALOGIX, Inc
ADP Retirement Services
Vestwell
Human Interest
T. Rowe Price
Charles Schwab & Co.
Fidelity Investments
Pentegra Retirement Services
Schwab Retirement Plan Services
Paychex, Inc.
Mutual of Omaha Retirement Services
Transamerica

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
PCS Retirement
American Financial Systems, Inc.
Mutual of America Financial Group
Lincoln Financial Group
Mutual of Omaha Retirement Services
NWPS
Ameritas
Principal Financial Group
July Business Services
Entrust Group, The
Charles Schwab & Co.
Standard, The
IPX Retirement
Human Interest
Fidelity Investments
North American KTRADE Alliance
Nationwide Financial
PAi
Wells Fargo Advisors
Paychex, Inc.
Ascensus, LLC
T. Rowe Price
TIAA-CREF
Equitable
American Funds
Newport Group
Hebets Company, The
401GO, Inc.
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Alliance Benefit Group National
Corebridge Financial
ADP Retirement Services
American Trust Retirement
IRALOGIX, Inc
BPAS
John Hancock Retirement Plan Services
Transamerica
Pentegra Retirement Services
Securian Retirement
Slavic401k
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Empower
NestEggs Retirement Plan Services, Inc.
Vestwell
Schwab Retirement Plan Services
Alerus Retirement and Benefits

T