Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Empower
J.P. Morgan Asset Management
TIAA-CREF
Vestwell
IPX Retirement
401GO, Inc.
Mutual of America Financial Group
Newport Group
ADP Retirement Services
Lincoln Financial Group
Alliance Benefit Group National
PCS Retirement
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
American Financial Systems, Inc.
BPAS
Paychex, Inc.
John Hancock Retirement Plan Services
NWPS
Equitable
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
July Business Services
North American KTRADE Alliance
Alerus Retirement and Benefits
Charles Schwab & Co.
Slavic401k
The Entrust Group
Pentegra Retirement Services
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Securian Retirement
PAi
The Standard
T. Rowe Price
Human Interest
Nationwide Financial
American Funds
Principal Financial Group
Transamerica
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
The Hebets Company
Ameritas
American Trust Retirement
Ascensus, LLC
Fidelity Investments

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
T. Rowe Price
Principal Financial Group
Corebridge Financial
CUNA Mutual Retirement Solutions
Slavic401k
Pentegra Retirement Services
American Financial Systems, Inc.
American Trust Retirement
TIAA-CREF
ADP Retirement Services
North American KTRADE Alliance
Nationwide Financial
NWPS
Wells Fargo Advisors
PCS Retirement
401GO, Inc.
Securian Retirement
Ameritas
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
The Standard
Lincoln Financial Group
Transamerica
Vestwell
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
July Business Services
J.P. Morgan Asset Management
Newport Group
The Hebets Company
Human Interest
Charles Schwab & Co.
IRALOGIX, Inc
PAi
American Funds
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Empower
Schwab Retirement Plan Services
The Entrust Group
Voya Financial Inc.
Fidelity Investments
BPAS
Mutual of America Financial Group
Ubiquity Retirement + Savings
Touchstone Retirement Group
IPX Retirement
Equitable

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
Nationwide Financial
T. Rowe Price
Standard, The
Vestwell
Pentegra Retirement Services
Ascensus, LLC
Hebets Company, The
Lincoln Financial Group
Alerus Retirement and Benefits
Securian Retirement
IPX Retirement
Empower
North American KTRADE Alliance
Transamerica
Principal Financial Group
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Newport Group
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Slavic401k
Schwab Retirement Plan Services
PCS Retirement
Mutual of America Financial Group
Human Interest
Paychex, Inc.
Voya Financial Inc.
Corebridge Financial
July Business Services
Charles Schwab & Co.
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
BPAS
PAi
American Funds
Touchstone Retirement Group
TIAA-CREF
ADP Retirement Services
Ameritas
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
American Trust Retirement
American Financial Systems, Inc.
IRALOGIX, Inc
Equitable
NWPS
J.P. Morgan Asset Management
Wells Fargo Advisors
Entrust Group, The

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
Empower
Standard, The
American Financial Systems, Inc.
American Trust Retirement
Paychex, Inc.
Principal Financial Group
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Transamerica
Voya Financial Inc.
Slavic401k
Alliance Benefit Group National
IPX Retirement
American Funds
North American KTRADE Alliance
PCS Retirement
Vestwell
Fidelity Investments
401GO, Inc.
IRALOGIX, Inc
July Business Services
Human Interest
TIAA-CREF
NWPS
Ascensus, LLC
Schwab Retirement Plan Services
Entrust Group, The
ADP Retirement Services
BPAS
J.P. Morgan Asset Management
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
PAi
Newport Group
Hebets Company, The
Ameritas
Wells Fargo Advisors
Lincoln Financial Group
Alerus Retirement and Benefits
Nationwide Financial
Charles Schwab & Co.
John Hancock Retirement Plan Services
Equitable

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Nationwide Financial
Corebridge Financial
PCS Retirement
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Transamerica
Alerus Retirement and Benefits
Slavic401k
Touchstone Retirement Group
Paychex, Inc.
Securian Retirement
July Business Services
American Financial Systems, Inc.
Alliance Benefit Group National
IPX Retirement
T. Rowe Price
Schwab Retirement Plan Services
Empower
Mutual of America Financial Group
Fidelity Investments
Standard, The
Newport Group
Ameritas
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
TIAA-CREF
BPAS
Wells Fargo Advisors
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Vestwell
401GO, Inc.
Pentegra Retirement Services
Ascensus, LLC
Lincoln Financial Group
Hebets Company, The
J.P. Morgan Asset Management
PAi
North American KTRADE Alliance
American Trust Retirement
Entrust Group, The
IRALOGIX, Inc
NWPS
Principal Financial Group
Equitable
American Funds
Ubiquity Retirement + Savings
Charles Schwab & Co.
Mutual of Omaha Retirement Services

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
T. Rowe Price
July Business Services
North American KTRADE Alliance
Alerus Retirement and Benefits
401GO, Inc.
American Trust Retirement
Corebridge Financial
Schwab Retirement Plan Services
Pentegra Retirement Services
Lincoln Financial Group
Hebets Company, The
J.P. Morgan Asset Management
Fidelity Investments
American Funds
Equitable
Empower
Wells Fargo Advisors
CUNA Mutual Retirement Solutions
Standard, The
Vestwell
PAi
Mutual of America Financial Group
Entrust Group, The
PCS Retirement
Voya Financial Inc.
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Transamerica
Ameritas
Human Interest
IRALOGIX, Inc
ADP Retirement Services
IPX Retirement
TIAA-CREF
Ascensus, LLC
NWPS
Ubiquity Retirement + Savings
Securian Retirement
John Hancock Retirement Plan Services
Charles Schwab & Co.
Principal Financial Group
BPAS
Nationwide Financial
Newport Group
Mutual of Omaha Retirement Services
Paychex, Inc.

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Schwab Retirement Plan Services
Securian Retirement
T. Rowe Price
American Funds
ADP Retirement Services
Wells Fargo Advisors
Nationwide Financial
Voya Financial Inc.
Alerus Retirement and Benefits
IRALOGIX, Inc
Transamerica
PCS Retirement
Charles Schwab & Co.
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Ascensus, LLC
Ameritas
Equitable
Empower
American Financial Systems, Inc.
PAi
BPAS
Slavic401k
North American KTRADE Alliance
Mutual of America Financial Group
Paychex, Inc.
Lincoln Financial Group
Entrust Group, The
CUNA Mutual Retirement Solutions
Newport Group
Vestwell
Principal Financial Group
Ubiquity Retirement + Savings
Alliance Benefit Group National
Hebets Company, The
Mutual of Omaha Retirement Services
July Business Services
Schneider Downs Wealth Management Advisors, LP
Human Interest
TIAA-CREF
IPX Retirement
Fidelity Investments
Standard, The
NWPS
Corebridge Financial
John Hancock Retirement Plan Services
American Trust Retirement
Pentegra Retirement Services

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
Ascensus, LLC
Transamerica
401GO, Inc.
Paychex, Inc.
American Funds
T. Rowe Price
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
BPAS
Touchstone Retirement Group
John Hancock Retirement Plan Services
Entrust Group, The
CUNA Mutual Retirement Solutions
Voya Financial Inc.
July Business Services
Ubiquity Retirement + Savings
Lincoln Financial Group
NWPS
Vestwell
Alerus Retirement and Benefits
Standard, The
Newport Group
Schneider Downs Wealth Management Advisors, LP
Ameritas
American Financial Systems, Inc.
Principal Financial Group
IRALOGIX, Inc
Schwab Retirement Plan Services
Wells Fargo Advisors
Charles Schwab & Co.
Hebets Company, The
PAi
Human Interest
IPX Retirement
Pentegra Retirement Services
Mutual of Omaha Retirement Services
Securian Retirement
North American KTRADE Alliance
PCS Retirement
American Trust Retirement
J.P. Morgan Asset Management
Empower
Fidelity Investments
TIAA-CREF
Slavic401k
Equitable
Corebridge Financial
ADP Retirement Services
Mutual of America Financial Group

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Slavic401k
American Financial Systems, Inc.
Empower
Touchstone Retirement Group
ADP Retirement Services
T. Rowe Price
NWPS
PAi
IPX Retirement
Principal Financial Group
North American KTRADE Alliance
Entrust Group, The
Schwab Retirement Plan Services
BPAS
Human Interest
Ascensus, LLC
Mutual of America Financial Group
401GO, Inc.
Alliance Benefit Group National
Corebridge Financial
Transamerica
American Trust Retirement
Standard, The
Ubiquity Retirement + Savings
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Voya Financial Inc.
TIAA-CREF
Securian Retirement
Fidelity Investments
PCS Retirement
Equitable
Paychex, Inc.
Pentegra Retirement Services
Nationwide Financial
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Vestwell
Wells Fargo Advisors
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
July Business Services
IRALOGIX, Inc
Newport Group
NestEggs Retirement Plan Services, Inc.
Ameritas
Hebets Company, The
American Funds
Charles Schwab & Co.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Lincoln Financial Group
Principal Financial Group
PAi
Hebets Company, The
Transamerica
American Trust Retirement
North American KTRADE Alliance
Wells Fargo Advisors
July Business Services
Slavic401k
NWPS
Empower
Alliance Benefit Group National
TIAA-CREF
Equitable
Ameritas
Ascensus, LLC
Mutual of America Financial Group
J.P. Morgan Asset Management
401GO, Inc.
IPX Retirement
Nationwide Financial
BPAS
IRALOGIX, Inc
Human Interest
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
Alerus Retirement and Benefits
Schwab Retirement Plan Services
Corebridge Financial
Ubiquity Retirement + Savings
Newport Group
Mutual of Omaha Retirement Services
Paychex, Inc.
Vestwell
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Securian Retirement
John Hancock Retirement Plan Services
T. Rowe Price
Fidelity Investments
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Standard, The
American Financial Systems, Inc.
ADP Retirement Services
American Funds
Touchstone Retirement Group
Pentegra Retirement Services

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
PAi
J.P. Morgan Asset Management
Wells Fargo Advisors
John Hancock Retirement Plan Services
Charles Schwab & Co.
Newport Group
T. Rowe Price
Alliance Benefit Group National
Corebridge Financial
Voya Financial Inc.
Transamerica
BPAS
Touchstone Retirement Group
Ascensus, LLC
Principal Financial Group
Entrust Group, The
Human Interest
ADP Retirement Services
Alerus Retirement and Benefits
Ameritas
Fidelity Investments
American Funds
Ubiquity Retirement + Savings
Lincoln Financial Group
Slavic401k
American Financial Systems, Inc.
Equitable
IPX Retirement
Pentegra Retirement Services
Mutual of America Financial Group
Paychex, Inc.
IRALOGIX, Inc
Nationwide Financial
Hebets Company, The
Schwab Retirement Plan Services
401GO, Inc.
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Empower
NWPS
PCS Retirement
Standard, The
Mutual of Omaha Retirement Services
Vestwell
Securian Retirement
July Business Services

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
American Funds
American Financial Systems, Inc.
Alliance Benefit Group National
Corebridge Financial
Schwab Retirement Plan Services
North American KTRADE Alliance
Newport Group
PAi
Voya Financial Inc.
Mutual of America Financial Group
TIAA-CREF
Fidelity Investments
ADP Retirement Services
Ubiquity Retirement + Savings
Hebets Company, The
American Trust Retirement
NWPS
Paychex, Inc.
Mutual of Omaha Retirement Services
BPAS
Securian Retirement
Vestwell
NestEggs Retirement Plan Services, Inc.
Human Interest
IPX Retirement
Ascensus, LLC
John Hancock Retirement Plan Services
Touchstone Retirement Group
Slavic401k
Standard, The
Empower
Entrust Group, The
July Business Services
Wells Fargo Advisors
Transamerica
Principal Financial Group
Ameritas
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
401GO, Inc.
PCS Retirement
Equitable
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Nationwide Financial
IRALOGIX, Inc
Charles Schwab & Co.
Alerus Retirement and Benefits

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
ADP Retirement Services
Paychex, Inc.
Touchstone Retirement Group
PAi
Ameritas
Ubiquity Retirement + Savings
Human Interest
Schwab Retirement Plan Services
Nationwide Financial
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Securian Retirement
Alerus Retirement and Benefits
Wells Fargo Advisors
Transamerica
Fidelity Investments
Newport Group
Standard, The
Empower
Alliance Benefit Group National
Pentegra Retirement Services
401GO, Inc.
Mutual of America Financial Group
Slavic401k
Equitable
American Funds
Ascensus, LLC
North American KTRADE Alliance
IRALOGIX, Inc
American Trust Retirement
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Corebridge Financial
BPAS
Mutual of Omaha Retirement Services
American Financial Systems, Inc.
TIAA-CREF
Vestwell
Hebets Company, The
IPX Retirement
July Business Services
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
T. Rowe Price
NWPS
Entrust Group, The
Charles Schwab & Co.
Principal Financial Group
John Hancock Retirement Plan Services

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