Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Paychex, Inc.
Fidelity Investments
Schwab Retirement Plan Services
Touchstone Retirement Group
Lincoln Financial Group
Pentegra Retirement Services
The Entrust Group
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
Human Interest
Securian Retirement
T. Rowe Price
401GO, Inc.
Ubiquity Retirement + Savings
Mutual of America Financial Group
Mutual of Omaha Retirement Services
IRALOGIX, Inc
Transamerica
Newport Group
Empower
North American KTRADE Alliance
TIAA-CREF
Wells Fargo Advisors
John Hancock Retirement Plan Services
American Trust Retirement
IPX Retirement
Ameritas
Principal Financial Group
Voya Financial Inc.
Alliance Benefit Group National
Ascensus, LLC
PAi
Alerus Retirement and Benefits
Vestwell
The Hebets Company
Nationwide Financial
American Funds
Equitable
Charles Schwab & Co.
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
J.P. Morgan Asset Management
BPAS
July Business Services
The Standard
NWPS
Slavic401k
CUNA Mutual Retirement Solutions
PCS Retirement

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
John Hancock Retirement Plan Services
Principal Financial Group
T. Rowe Price
NWPS
Securian Retirement
ADP Retirement Services
Mutual of Omaha Retirement Services
Touchstone Retirement Group
IPX Retirement
Equitable
Ubiquity Retirement + Savings
The Entrust Group
Human Interest
401GO, Inc.
Mutual of America Financial Group
Lincoln Financial Group
North American KTRADE Alliance
The Hebets Company
Corebridge Financial
Newport Group
Alliance Benefit Group National
Wells Fargo Advisors
Transamerica
July Business Services
Ascensus, LLC
American Trust Retirement
BPAS
Charles Schwab & Co.
The Standard
Slavic401k
Nationwide Financial
Ameritas
American Funds
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Schwab Retirement Plan Services
PAi
Vestwell
Fidelity Investments
J.P. Morgan Asset Management
Pentegra Retirement Services
Empower
American Financial Systems, Inc.
PCS Retirement
Voya Financial Inc.
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Alliance Benefit Group National
Ascensus, LLC
American Trust Retirement
Charles Schwab & Co.
Equitable
NWPS
Empower
Securian Retirement
BPAS
North American KTRADE Alliance
Principal Financial Group
American Financial Systems, Inc.
Transamerica
Mutual of America Financial Group
401GO, Inc.
T. Rowe Price
Ubiquity Retirement + Savings
Fidelity Investments
TIAA-CREF
CUNA Mutual Retirement Solutions
Entrust Group, The
Schwab Retirement Plan Services
Corebridge Financial
Human Interest
Pentegra Retirement Services
ADP Retirement Services
IPX Retirement
American Funds
Paychex, Inc.
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Nationwide Financial
Newport Group
J.P. Morgan Asset Management
PAi
July Business Services
Wells Fargo Advisors
Hebets Company, The
Voya Financial Inc.
Ameritas
Standard, The
John Hancock Retirement Plan Services
Vestwell
NestEggs Retirement Plan Services, Inc.
PCS Retirement
Slavic401k
Lincoln Financial Group

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
IRALOGIX, Inc
Empower
Transamerica
Paychex, Inc.
Mutual of America Financial Group
Voya Financial Inc.
Alliance Benefit Group National
Ubiquity Retirement + Savings
Corebridge Financial
J.P. Morgan Asset Management
Fidelity Investments
July Business Services
IPX Retirement
PCS Retirement
American Trust Retirement
Slavic401k
Vestwell
401GO, Inc.
American Funds
Human Interest
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Entrust Group, The
Pentegra Retirement Services
NWPS
Schwab Retirement Plan Services
TIAA-CREF
PAi
Lincoln Financial Group
Standard, The
Mutual of Omaha Retirement Services
Alerus Retirement and Benefits
Charles Schwab & Co.
Principal Financial Group
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
NestEggs Retirement Plan Services, Inc.
John Hancock Retirement Plan Services
ADP Retirement Services
Equitable
Wells Fargo Advisors
Hebets Company, The
Ascensus, LLC
Ameritas
T. Rowe Price
North American KTRADE Alliance
Newport Group
Touchstone Retirement Group

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ubiquity Retirement + Savings
North American KTRADE Alliance
Pentegra Retirement Services
ADP Retirement Services
Empower
American Funds
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
NWPS
American Financial Systems, Inc.
Voya Financial Inc.
Schwab Retirement Plan Services
Paychex, Inc.
Hebets Company, The
IPX Retirement
July Business Services
Charles Schwab & Co.
Vestwell
Touchstone Retirement Group
PCS Retirement
T. Rowe Price
John Hancock Retirement Plan Services
Newport Group
Securian Retirement
IRALOGIX, Inc
Ascensus, LLC
Human Interest
American Trust Retirement
J.P. Morgan Asset Management
Standard, The
401GO, Inc.
BPAS
Lincoln Financial Group
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
Entrust Group, The
Ameritas
Fidelity Investments
CUNA Mutual Retirement Solutions
Corebridge Financial
Equitable
Wells Fargo Advisors
Slavic401k
Principal Financial Group
Transamerica
Alliance Benefit Group National
Mutual of America Financial Group
Mutual of Omaha Retirement Services
PAi

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Slavic401k
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Nationwide Financial
John Hancock Retirement Plan Services
July Business Services
Voya Financial Inc.
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
ADP Retirement Services
Human Interest
Lincoln Financial Group
Hebets Company, The
T. Rowe Price
Equitable
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions
TIAA-CREF
PCS Retirement
BPAS
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Charles Schwab & Co.
NWPS
Vestwell
Corebridge Financial
IRALOGIX, Inc
Empower
American Funds
Newport Group
Alerus Retirement and Benefits
Transamerica
PAi
Mutual of America Financial Group
Fidelity Investments
Pentegra Retirement Services
Touchstone Retirement Group
Entrust Group, The
401GO, Inc.
Alliance Benefit Group National
Standard, The
American Trust Retirement
Ubiquity Retirement + Savings
J.P. Morgan Asset Management
Wells Fargo Advisors
North American KTRADE Alliance
Ameritas

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
IRALOGIX, Inc
Alliance Benefit Group National
Empower
Hebets Company, The
American Trust Retirement
Entrust Group, The
Securian Retirement
Equitable
Ubiquity Retirement + Savings
IPX Retirement
Transamerica
Ameritas
North American KTRADE Alliance
Pentegra Retirement Services
Paychex, Inc.
PAi
Nationwide Financial
T. Rowe Price
John Hancock Retirement Plan Services
American Funds
Mutual of America Financial Group
Human Interest
Alerus Retirement and Benefits
July Business Services
Newport Group
ADP Retirement Services
Schwab Retirement Plan Services
Wells Fargo Advisors
Standard, The
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
Touchstone Retirement Group
Lincoln Financial Group
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Vestwell
Ascensus, LLC
Mutual of Omaha Retirement Services
401GO, Inc.
Voya Financial Inc.
Principal Financial Group
BPAS
Fidelity Investments
Charles Schwab & Co.
NWPS
PCS Retirement
Corebridge Financial
TIAA-CREF

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Voya Financial Inc.
Alerus Retirement and Benefits
Ameritas
PAi
Vestwell
Slavic401k
Alliance Benefit Group National
IRALOGIX, Inc
Lincoln Financial Group
American Funds
Nationwide Financial
T. Rowe Price
Paychex, Inc.
North American KTRADE Alliance
American Financial Systems, Inc.
Principal Financial Group
Hebets Company, The
Newport Group
July Business Services
Ubiquity Retirement + Savings
Mutual of Omaha Retirement Services
BPAS
Equitable
American Trust Retirement
Standard, The
Wells Fargo Advisors
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Human Interest
Ascensus, LLC
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Corebridge Financial
Entrust Group, The
Pentegra Retirement Services
NWPS
Transamerica
401GO, Inc.
Fidelity Investments
Empower
John Hancock Retirement Plan Services
Securian Retirement
PCS Retirement
ADP Retirement Services
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
TIAA-CREF
J.P. Morgan Asset Management

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
Fidelity Investments
401GO, Inc.
Hebets Company, The
Ubiquity Retirement + Savings
Touchstone Retirement Group
Mutual of Omaha Retirement Services
BPAS
CUNA Mutual Retirement Solutions
American Trust Retirement
Corebridge Financial
Voya Financial Inc.
PCS Retirement
Mutual of America Financial Group
Securian Retirement
J.P. Morgan Asset Management
Vestwell
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Entrust Group, The
Slavic401k
IRALOGIX, Inc
American Financial Systems, Inc.
ADP Retirement Services
Newport Group
Equitable
Principal Financial Group
North American KTRADE Alliance
Schwab Retirement Plan Services
Transamerica
Lincoln Financial Group
IPX Retirement
Standard, The
NWPS
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
July Business Services
T. Rowe Price
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Empower
Charles Schwab & Co.
American Funds
Human Interest
Ascensus, LLC
PAi
Alliance Benefit Group National
Nationwide Financial

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Corebridge Financial
PAi
Alerus Retirement and Benefits
Paychex, Inc.
Newport Group
Charles Schwab & Co.
ADP Retirement Services
Alliance Benefit Group National
Transamerica
American Trust Retirement
Ameritas
Pentegra Retirement Services
Fidelity Investments
Entrust Group, The
Empower
Vestwell
TIAA-CREF
Nationwide Financial
Principal Financial Group
Lincoln Financial Group
Wells Fargo Advisors
Ascensus, LLC
Touchstone Retirement Group
IPX Retirement
J.P. Morgan Asset Management
Slavic401k
July Business Services
401GO, Inc.
American Financial Systems, Inc.
Schwab Retirement Plan Services
North American KTRADE Alliance
PCS Retirement
CUNA Mutual Retirement Solutions
BPAS
John Hancock Retirement Plan Services
IRALOGIX, Inc
American Funds
Equitable
T. Rowe Price
Mutual of Omaha Retirement Services
Standard, The
Human Interest
Securian Retirement
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Hebets Company, The
Ubiquity Retirement + Savings

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
John Hancock Retirement Plan Services
Mutual of America Financial Group
Vestwell
PCS Retirement
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Mutual of Omaha Retirement Services
Newport Group
Standard, The
Fidelity Investments
Hebets Company, The
Schwab Retirement Plan Services
Alliance Benefit Group National
North American KTRADE Alliance
Touchstone Retirement Group
Ubiquity Retirement + Savings
Nationwide Financial
Equitable
Slavic401k
BPAS
Alerus Retirement and Benefits
J.P. Morgan Asset Management
T. Rowe Price
Ameritas
ADP Retirement Services
Voya Financial Inc.
American Trust Retirement
CUNA Mutual Retirement Solutions
Corebridge Financial
NWPS
American Financial Systems, Inc.
July Business Services
Paychex, Inc.
American Funds
Wells Fargo Advisors
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
Securian Retirement
Pentegra Retirement Services
Transamerica
Empower
TIAA-CREF
Charles Schwab & Co.
Human Interest
Ascensus, LLC
IPX Retirement
PAi

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Standard, The
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Ascensus, LLC
Transamerica
Vestwell
Human Interest
Securian Retirement
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
North American KTRADE Alliance
401GO, Inc.
Charles Schwab & Co.
Nationwide Financial
Mutual of Omaha Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
American Trust Retirement
Mutual of America Financial Group
American Funds
Fidelity Investments
Alerus Retirement and Benefits
Lincoln Financial Group
Ameritas
Pentegra Retirement Services
Equitable
Touchstone Retirement Group
Alliance Benefit Group National
American Financial Systems, Inc.
J.P. Morgan Asset Management
Wells Fargo Advisors
Paychex, Inc.
T. Rowe Price
PAi
John Hancock Retirement Plan Services
Voya Financial Inc.
ADP Retirement Services
Corebridge Financial
July Business Services
NWPS
Newport Group
TIAA-CREF
PCS Retirement
Slavic401k
BPAS
IPX Retirement
Entrust Group, The
Empower

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
CUNA Mutual Retirement Solutions
Human Interest
TIAA-CREF
July Business Services
Alliance Benefit Group National
Paychex, Inc.
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Standard, The
ADP Retirement Services
Ubiquity Retirement + Savings
Fidelity Investments
PCS Retirement
North American KTRADE Alliance
Ascensus, LLC
T. Rowe Price
Lincoln Financial Group
PAi
NWPS
Alerus Retirement and Benefits
Pentegra Retirement Services
Wells Fargo Advisors
IPX Retirement
Schwab Retirement Plan Services
Empower
Nationwide Financial
BPAS
IRALOGIX, Inc
Hebets Company, The
Equitable
Charles Schwab & Co.
Principal Financial Group
American Trust Retirement
American Funds
John Hancock Retirement Plan Services
Newport Group
Entrust Group, The
Slavic401k
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
401GO, Inc.
Mutual of America Financial Group
Voya Financial Inc.
American Financial Systems, Inc.
Corebridge Financial
Mutual of Omaha Retirement Services
Ameritas
Vestwell
Securian Retirement

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