Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
John Hancock Retirement Plan Services
North American KTRADE Alliance
Charles Schwab & Co.
Voya Financial Inc.
Paychex, Inc.
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
BPAS
ADP Retirement Services
Equitable
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Slavic401k
Mutual of America Financial Group
July Business Services
Ubiquity Retirement + Savings
Principal Financial Group
Corebridge Financial
Lincoln Financial Group
J.P. Morgan Asset Management
Transamerica
TIAA-CREF
Ascensus, LLC
401GO, Inc.
The Entrust Group
PAi
The Standard
Wells Fargo Advisors
Pentegra Retirement Services
Nationwide Financial
T. Rowe Price
Mutual of Omaha Retirement Services
Schwab Retirement Plan Services
Newport Group
Ameritas
Human Interest
American Trust Retirement
NWPS
Touchstone Retirement Group
The Hebets Company
PCS Retirement
Empower
CUNA Mutual Retirement Solutions
Fidelity Investments
Alliance Benefit Group National
Vestwell
IPX Retirement
IRALOGIX, Inc
Securian Retirement

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
Corebridge Financial
Nationwide Financial
Human Interest
Pentegra Retirement Services
American Financial Systems, Inc.
Principal Financial Group
Alliance Benefit Group National
J.P. Morgan Asset Management
Equitable
The Entrust Group
T. Rowe Price
July Business Services
American Funds
CUNA Mutual Retirement Solutions
Mutual of America Financial Group
Securian Retirement
Lincoln Financial Group
North American KTRADE Alliance
PAi
401GO, Inc.
NWPS
Touchstone Retirement Group
Slavic401k
John Hancock Retirement Plan Services
Wells Fargo Advisors
Vestwell
Transamerica
Schwab Retirement Plan Services
TIAA-CREF
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
IRALOGIX, Inc
American Trust Retirement
Paychex, Inc.
Charles Schwab & Co.
The Standard
Ascensus, LLC
Ameritas
IPX Retirement
ADP Retirement Services
Alerus Retirement and Benefits
The Hebets Company
Empower
PCS Retirement
Ubiquity Retirement + Savings
BPAS

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Securian Retirement
IPX Retirement
IRALOGIX, Inc
American Trust Retirement
Charles Schwab & Co.
Wells Fargo Advisors
Entrust Group, The
Schwab Retirement Plan Services
Mutual of America Financial Group
Newport Group
Principal Financial Group
Human Interest
American Funds
Transamerica
T. Rowe Price
Nationwide Financial
Lincoln Financial Group
Touchstone Retirement Group
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
PCS Retirement
American Financial Systems, Inc.
Alliance Benefit Group National
Voya Financial Inc.
PAi
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Corebridge Financial
Ameritas
NWPS
Standard, The
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
J.P. Morgan Asset Management
BPAS
Empower
Slavic401k
July Business Services
Pentegra Retirement Services
Vestwell
John Hancock Retirement Plan Services
TIAA-CREF
401GO, Inc.
Ubiquity Retirement + Savings
ADP Retirement Services
Hebets Company, The
Equitable
Paychex, Inc.

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Ascensus, LLC
Wells Fargo Advisors
Ameritas
PAi
July Business Services
Principal Financial Group
Voya Financial Inc.
CUNA Mutual Retirement Solutions
American Funds
Hebets Company, The
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Newport Group
Transamerica
Mutual of Omaha Retirement Services
Nationwide Financial
Lincoln Financial Group
T. Rowe Price
IRALOGIX, Inc
American Financial Systems, Inc.
Empower
American Trust Retirement
Equitable
North American KTRADE Alliance
TIAA-CREF
IPX Retirement
BPAS
Fidelity Investments
Standard, The
Schneider Downs Wealth Management Advisors, LP
Alliance Benefit Group National
Vestwell
Pentegra Retirement Services
Touchstone Retirement Group
Mutual of America Financial Group
Corebridge Financial
Slavic401k
Charles Schwab & Co.
Ubiquity Retirement + Savings
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Schwab Retirement Plan Services
Human Interest
Entrust Group, The
ADP Retirement Services
Securian Retirement
J.P. Morgan Asset Management
Paychex, Inc.
PCS Retirement

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Human Interest
Alliance Benefit Group National
Vestwell
North American KTRADE Alliance
Ascensus, LLC
PCS Retirement
Standard, The
BPAS
Slavic401k
American Funds
TIAA-CREF
NWPS
401GO, Inc.
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Newport Group
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Hebets Company, The
Empower
Mutual of America Financial Group
IRALOGIX, Inc
T. Rowe Price
Paychex, Inc.
American Trust Retirement
Corebridge Financial
July Business Services
Wells Fargo Advisors
Pentegra Retirement Services
Voya Financial Inc.
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Lincoln Financial Group
Schwab Retirement Plan Services
Alerus Retirement and Benefits
IPX Retirement
Securian Retirement
Equitable
John Hancock Retirement Plan Services
Touchstone Retirement Group
PAi
Transamerica
ADP Retirement Services
Ameritas
Ubiquity Retirement + Savings
Fidelity Investments
American Financial Systems, Inc.
CUNA Mutual Retirement Solutions

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Standard, The
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Pentegra Retirement Services
Human Interest
Mutual of America Financial Group
American Trust Retirement
Equitable
Hebets Company, The
Charles Schwab & Co.
Securian Retirement
Fidelity Investments
American Financial Systems, Inc.
401GO, Inc.
TIAA-CREF
Nationwide Financial
Newport Group
American Funds
Ascensus, LLC
Schneider Downs Wealth Management Advisors, LP
Empower
Ubiquity Retirement + Savings
T. Rowe Price
PAi
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
NWPS
Voya Financial Inc.
Slavic401k
CUNA Mutual Retirement Solutions
Vestwell
IRALOGIX, Inc
Touchstone Retirement Group
North American KTRADE Alliance
Corebridge Financial
July Business Services
Ameritas
Paychex, Inc.
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
BPAS
Lincoln Financial Group
Alliance Benefit Group National
Wells Fargo Advisors
PCS Retirement
Entrust Group, The
Transamerica
Alerus Retirement and Benefits
IPX Retirement

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
BPAS
Equitable
American Financial Systems, Inc.
NWPS
Nationwide Financial
IRALOGIX, Inc
Lincoln Financial Group
ADP Retirement Services
Fidelity Investments
TIAA-CREF
Securian Retirement
Alerus Retirement and Benefits
Voya Financial Inc.
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Hebets Company, The
PCS Retirement
T. Rowe Price
Alliance Benefit Group National
Newport Group
Schwab Retirement Plan Services
July Business Services
Empower
Ascensus, LLC
PAi
Paychex, Inc.
Principal Financial Group
Mutual of America Financial Group
Corebridge Financial
Mutual of Omaha Retirement Services
Charles Schwab & Co.
401GO, Inc.
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Slavic401k
Vestwell
American Funds
Schneider Downs Wealth Management Advisors, LP
Transamerica
Entrust Group, The
Ubiquity Retirement + Savings
John Hancock Retirement Plan Services
North American KTRADE Alliance
J.P. Morgan Asset Management
Human Interest
Wells Fargo Advisors
American Trust Retirement
Standard, The
Touchstone Retirement Group

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
Transamerica
Mutual of America Financial Group
IRALOGIX, Inc
TIAA-CREF
Newport Group
PCS Retirement
Charles Schwab & Co.
T. Rowe Price
PAi
North American KTRADE Alliance
ADP Retirement Services
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Standard, The
Securian Retirement
Schwab Retirement Plan Services
Slavic401k
Human Interest
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Lincoln Financial Group
American Funds
Equitable
Mutual of Omaha Retirement Services
Corebridge Financial
IPX Retirement
401GO, Inc.
Wells Fargo Advisors
Voya Financial Inc.
Hebets Company, The
American Trust Retirement
NWPS
July Business Services
Schneider Downs Wealth Management Advisors, LP
BPAS
Pentegra Retirement Services
Entrust Group, The
Empower
Touchstone Retirement Group
Ameritas
Principal Financial Group
Alerus Retirement and Benefits
Vestwell
Paychex, Inc.
Nationwide Financial
Alliance Benefit Group National

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Standard, The
Hebets Company, The
July Business Services
Nationwide Financial
Entrust Group, The
Vestwell
Ameritas
IRALOGIX, Inc
Human Interest
Ubiquity Retirement + Savings
Newport Group
ADP Retirement Services
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
IPX Retirement
BPAS
PAi
Schwab Retirement Plan Services
Corebridge Financial
Alliance Benefit Group National
Equitable
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Charles Schwab & Co.
Voya Financial Inc.
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Slavic401k
CUNA Mutual Retirement Solutions
Principal Financial Group
Securian Retirement
North American KTRADE Alliance
Paychex, Inc.
American Trust Retirement
Transamerica
American Financial Systems, Inc.
TIAA-CREF
PCS Retirement
Alerus Retirement and Benefits
Ascensus, LLC
Pentegra Retirement Services
Empower
Wells Fargo Advisors
NWPS
Lincoln Financial Group
American Funds
Fidelity Investments
401GO, Inc.

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
IRALOGIX, Inc
Alliance Benefit Group National
ADP Retirement Services
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Lincoln Financial Group
Ubiquity Retirement + Savings
Equitable
Standard, The
John Hancock Retirement Plan Services
TIAA-CREF
Vestwell
Alerus Retirement and Benefits
Touchstone Retirement Group
Newport Group
Principal Financial Group
T. Rowe Price
Schwab Retirement Plan Services
Voya Financial Inc.
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Transamerica
Slavic401k
Hebets Company, The
Paychex, Inc.
Nationwide Financial
North American KTRADE Alliance
Fidelity Investments
Human Interest
BPAS
IPX Retirement
Pentegra Retirement Services
Securian Retirement
American Funds
Ascensus, LLC
Charles Schwab & Co.
Ameritas
PCS Retirement
CUNA Mutual Retirement Solutions
PAi
Wells Fargo Advisors
Empower
Entrust Group, The
Mutual of America Financial Group
American Trust Retirement
NWPS
American Financial Systems, Inc.
July Business Services

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
Empower
PAi
Charles Schwab & Co.
Nationwide Financial
Ameritas
NestEggs Retirement Plan Services, Inc.
IPX Retirement
NWPS
401GO, Inc.
Lincoln Financial Group
Transamerica
Mutual of Omaha Retirement Services
Ascensus, LLC
Principal Financial Group
American Funds
Corebridge Financial
American Financial Systems, Inc.
IRALOGIX, Inc
Newport Group
Voya Financial Inc.
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Human Interest
July Business Services
Mutual of America Financial Group
BPAS
Touchstone Retirement Group
John Hancock Retirement Plan Services
Securian Retirement
Entrust Group, The
Hebets Company, The
Wells Fargo Advisors
TIAA-CREF
Standard, The
North American KTRADE Alliance
ADP Retirement Services
American Trust Retirement
Slavic401k
Alliance Benefit Group National
Paychex, Inc.
PCS Retirement
Vestwell
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Equitable
Fidelity Investments
Ubiquity Retirement + Savings
T. Rowe Price

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Empower
July Business Services
Vestwell
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
PCS Retirement
American Trust Retirement
North American KTRADE Alliance
TIAA-CREF
Ameritas
Lincoln Financial Group
Ascensus, LLC
Standard, The
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Hebets Company, The
IPX Retirement
NestEggs Retirement Plan Services, Inc.
Human Interest
Mutual of Omaha Retirement Services
American Funds
Schwab Retirement Plan Services
Newport Group
Securian Retirement
American Financial Systems, Inc.
Equitable
Wells Fargo Advisors
Entrust Group, The
BPAS
NWPS
Alliance Benefit Group National
Transamerica
Alerus Retirement and Benefits
PAi
Fidelity Investments
401GO, Inc.
Nationwide Financial
Charles Schwab & Co.
Slavic401k
Touchstone Retirement Group
Voya Financial Inc.
Principal Financial Group
J.P. Morgan Asset Management
Paychex, Inc.
Ubiquity Retirement + Savings
IRALOGIX, Inc
Pentegra Retirement Services
ADP Retirement Services
T. Rowe Price

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
Schwab Retirement Plan Services
Newport Group
PCS Retirement
IPX Retirement
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
American Funds
Transamerica
Pentegra Retirement Services
Alerus Retirement and Benefits
Ascensus, LLC
Mutual of Omaha Retirement Services
Securian Retirement
NWPS
Human Interest
PAi
Ameritas
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
American Financial Systems, Inc.
American Trust Retirement
IRALOGIX, Inc
ADP Retirement Services
Principal Financial Group
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
Empower
Paychex, Inc.
BPAS
Vestwell
Hebets Company, The
Mutual of America Financial Group
Charles Schwab & Co.
Equitable
Wells Fargo Advisors
Fidelity Investments
Slavic401k
Alliance Benefit Group National
Lincoln Financial Group
Voya Financial Inc.
Standard, The
401GO, Inc.
North American KTRADE Alliance
Ubiquity Retirement + Savings
T. Rowe Price
Entrust Group, The
July Business Services

T