Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Paychex, Inc.
Slavic401k
Human Interest
ADP Retirement Services
Pentegra Retirement Services
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
Empower
July Business Services
BPAS
The Standard
PAi
J.P. Morgan Asset Management
American Funds
Alliance Benefit Group National
Wells Fargo Advisors
Fidelity Investments
Lincoln Financial Group
Alerus Retirement and Benefits
Charles Schwab & Co.
Ameritas
North American KTRADE Alliance
American Financial Systems, Inc.
IPX Retirement
The Entrust Group
401GO, Inc.
Touchstone Retirement Group
CUNA Mutual Retirement Solutions
Equitable
Transamerica
PCS Retirement
Ascensus, LLC
IRALOGIX, Inc
Principal Financial Group
Securian Retirement
Newport Group
Schneider Downs Wealth Management Advisors, LP
John Hancock Retirement Plan Services
Vestwell
Voya Financial Inc.
TIAA-CREF
The Hebets Company
Nationwide Financial
NWPS
T. Rowe Price
Corebridge Financial
Mutual of America Financial Group
American Trust Retirement

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
BPAS
Voya Financial Inc.
Slavic401k
The Hebets Company
Alerus Retirement and Benefits
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
Vestwell
ADP Retirement Services
PAi
North American KTRADE Alliance
John Hancock Retirement Plan Services
Securian Retirement
Pentegra Retirement Services
Paychex, Inc.
Fidelity Investments
PCS Retirement
Charles Schwab & Co.
Ameritas
NWPS
American Financial Systems, Inc.
Schwab Retirement Plan Services
Mutual of America Financial Group
July Business Services
J.P. Morgan Asset Management
The Entrust Group
TIAA-CREF
Principal Financial Group
IPX Retirement
T. Rowe Price
Newport Group
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
Corebridge Financial
Alliance Benefit Group National
Transamerica
The Standard
Wells Fargo Advisors
Empower
Ascensus, LLC
Lincoln Financial Group
American Trust Retirement
CUNA Mutual Retirement Solutions
Equitable
401GO, Inc.
Mutual of Omaha Retirement Services
Human Interest
Nationwide Financial
IRALOGIX, Inc

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
John Hancock Retirement Plan Services
Voya Financial Inc.
T. Rowe Price
Mutual of Omaha Retirement Services
PAi
Newport Group
401GO, Inc.
J.P. Morgan Asset Management
Entrust Group, The
Charles Schwab & Co.
Corebridge Financial
American Trust Retirement
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
Ameritas
Ubiquity Retirement + Savings
Nationwide Financial
Alerus Retirement and Benefits
IRALOGIX, Inc
Securian Retirement
July Business Services
BPAS
Schwab Retirement Plan Services
Mutual of America Financial Group
Touchstone Retirement Group
Standard, The
TIAA-CREF
ADP Retirement Services
Equitable
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
IPX Retirement
North American KTRADE Alliance
Alliance Benefit Group National
Human Interest
Ascensus, LLC
Fidelity Investments
Vestwell
Paychex, Inc.
Pentegra Retirement Services
Principal Financial Group
PCS Retirement
NWPS
Slavic401k
Hebets Company, The
Transamerica
American Funds
CUNA Mutual Retirement Solutions
Empower

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Alerus Retirement and Benefits
Pentegra Retirement Services
North American KTRADE Alliance
Voya Financial Inc.
Vestwell
American Trust Retirement
Entrust Group, The
Standard, The
Alliance Benefit Group National
Paychex, Inc.
401GO, Inc.
Fidelity Investments
Mutual of Omaha Retirement Services
Equitable
Transamerica
Ameritas
J.P. Morgan Asset Management
Lincoln Financial Group
IPX Retirement
John Hancock Retirement Plan Services
Ascensus, LLC
Charles Schwab & Co.
NWPS
Schwab Retirement Plan Services
PCS Retirement
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
PAi
Wells Fargo Advisors
Touchstone Retirement Group
Human Interest
Slavic401k
TIAA-CREF
T. Rowe Price
Newport Group
Securian Retirement
Principal Financial Group
BPAS
Schneider Downs Wealth Management Advisors, LP
July Business Services
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Corebridge Financial
Nationwide Financial
ADP Retirement Services
Empower
American Funds
Mutual of America Financial Group

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Human Interest
Standard, The
July Business Services
Paychex, Inc.
TIAA-CREF
Ameritas
Alerus Retirement and Benefits
Hebets Company, The
CUNA Mutual Retirement Solutions
Vestwell
American Trust Retirement
Wells Fargo Advisors
PCS Retirement
Mutual of America Financial Group
Schwab Retirement Plan Services
Corebridge Financial
401GO, Inc.
BPAS
T. Rowe Price
Equitable
IPX Retirement
John Hancock Retirement Plan Services
Newport Group
Securian Retirement
Principal Financial Group
Voya Financial Inc.
IRALOGIX, Inc
Charles Schwab & Co.
Alliance Benefit Group National
Empower
PAi
Ubiquity Retirement + Savings
Lincoln Financial Group
NWPS
Ascensus, LLC
Fidelity Investments
American Financial Systems, Inc.
Touchstone Retirement Group
North American KTRADE Alliance
J.P. Morgan Asset Management
Mutual of Omaha Retirement Services
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Slavic401k
Transamerica
Pentegra Retirement Services
Nationwide Financial
American Funds

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
401GO, Inc.
CUNA Mutual Retirement Solutions
Newport Group
T. Rowe Price
Lincoln Financial Group
PCS Retirement
Slavic401k
Mutual of Omaha Retirement Services
American Trust Retirement
IPX Retirement
Standard, The
Hebets Company, The
Pentegra Retirement Services
Ameritas
Alliance Benefit Group National
Paychex, Inc.
Human Interest
North American KTRADE Alliance
Fidelity Investments
NWPS
American Financial Systems, Inc.
Transamerica
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Vestwell
J.P. Morgan Asset Management
TIAA-CREF
Nationwide Financial
July Business Services
Empower
Schwab Retirement Plan Services
Ascensus, LLC
Ubiquity Retirement + Savings
PAi
BPAS
ADP Retirement Services
IRALOGIX, Inc
Corebridge Financial
Principal Financial Group
Charles Schwab & Co.
John Hancock Retirement Plan Services
Voya Financial Inc.
Equitable
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Wells Fargo Advisors
American Funds
Securian Retirement

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of Omaha Retirement Services
Newport Group
Alliance Benefit Group National
Entrust Group, The
Lincoln Financial Group
John Hancock Retirement Plan Services
Nationwide Financial
Slavic401k
PAi
Schwab Retirement Plan Services
Charles Schwab & Co.
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Standard, The
Empower
Equitable
American Trust Retirement
Voya Financial Inc.
Ameritas
Wells Fargo Advisors
Transamerica
North American KTRADE Alliance
TIAA-CREF
BPAS
Touchstone Retirement Group
July Business Services
Principal Financial Group
Vestwell
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
IPX Retirement
American Funds
T. Rowe Price
ADP Retirement Services
Pentegra Retirement Services
PCS Retirement
Corebridge Financial
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
NWPS
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
Ascensus, LLC
IRALOGIX, Inc
Fidelity Investments
Mutual of America Financial Group
Hebets Company, The
Human Interest
Securian Retirement
401GO, Inc.

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Financial Systems, Inc.
Corebridge Financial
Ascensus, LLC
NWPS
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Mutual of Omaha Retirement Services
Empower
J.P. Morgan Asset Management
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Alerus Retirement and Benefits
IPX Retirement
BPAS
American Funds
Fidelity Investments
TIAA-CREF
Principal Financial Group
Transamerica
Lincoln Financial Group
John Hancock Retirement Plan Services
Nationwide Financial
Mutual of America Financial Group
Equitable
July Business Services
T. Rowe Price
Hebets Company, The
Wells Fargo Advisors
401GO, Inc.
Pentegra Retirement Services
Voya Financial Inc.
Schwab Retirement Plan Services
CUNA Mutual Retirement Solutions
Touchstone Retirement Group
Vestwell
Newport Group
Standard, The
Charles Schwab & Co.
Ubiquity Retirement + Savings
Securian Retirement
Paychex, Inc.
Human Interest
Ameritas
PCS Retirement
PAi
ADP Retirement Services
North American KTRADE Alliance
Slavic401k

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Charles Schwab & Co.
Newport Group
PCS Retirement
American Trust Retirement
T. Rowe Price
Empower
J.P. Morgan Asset Management
Slavic401k
Schwab Retirement Plan Services
Ascensus, LLC
Mutual of Omaha Retirement Services
North American KTRADE Alliance
Lincoln Financial Group
Transamerica
Voya Financial Inc.
American Funds
PAi
NestEggs Retirement Plan Services, Inc.
IPX Retirement
American Financial Systems, Inc.
Ameritas
Human Interest
Nationwide Financial
Ubiquity Retirement + Savings
401GO, Inc.
Paychex, Inc.
BPAS
Wells Fargo Advisors
TIAA-CREF
IRALOGIX, Inc
Alliance Benefit Group National
Securian Retirement
Hebets Company, The
Pentegra Retirement Services
Vestwell
Principal Financial Group
ADP Retirement Services
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Standard, The
Equitable
Touchstone Retirement Group
Corebridge Financial
CUNA Mutual Retirement Solutions
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
NWPS
Fidelity Investments
July Business Services

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alerus Retirement and Benefits
Pentegra Retirement Services
American Financial Systems, Inc.
Touchstone Retirement Group
American Funds
Mutual of Omaha Retirement Services
Empower
Alliance Benefit Group National
Hebets Company, The
Wells Fargo Advisors
Ubiquity Retirement + Savings
North American KTRADE Alliance
Vestwell
Securian Retirement
Ascensus, LLC
Lincoln Financial Group
Mutual of America Financial Group
Ameritas
Charles Schwab & Co.
Standard, The
Fidelity Investments
Voya Financial Inc.
NWPS
IPX Retirement
Newport Group
IRALOGIX, Inc
Entrust Group, The
Slavic401k
July Business Services
Human Interest
BPAS
John Hancock Retirement Plan Services
Transamerica
ADP Retirement Services
CUNA Mutual Retirement Solutions
J.P. Morgan Asset Management
TIAA-CREF
American Trust Retirement
T. Rowe Price
Schwab Retirement Plan Services
Paychex, Inc.
PAi
Principal Financial Group
401GO, Inc.
Corebridge Financial
PCS Retirement
Equitable
NestEggs Retirement Plan Services, Inc.
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Securian Retirement
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Pentegra Retirement Services
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
Lincoln Financial Group
Alerus Retirement and Benefits
Empower
IRALOGIX, Inc
Wells Fargo Advisors
Human Interest
BPAS
Principal Financial Group
Transamerica
Ascensus, LLC
Paychex, Inc.
PCS Retirement
Slavic401k
T. Rowe Price
American Funds
Corebridge Financial
Mutual of America Financial Group
Newport Group
Fidelity Investments
IPX Retirement
July Business Services
North American KTRADE Alliance
American Trust Retirement
Ubiquity Retirement + Savings
Entrust Group, The
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Standard, The
NWPS
Nationwide Financial
Charles Schwab & Co.
Voya Financial Inc.
PAi
American Financial Systems, Inc.
John Hancock Retirement Plan Services
Equitable
Alliance Benefit Group National
CUNA Mutual Retirement Solutions
ADP Retirement Services
Ameritas
Mutual of Omaha Retirement Services
Hebets Company, The

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ameritas
John Hancock Retirement Plan Services
Transamerica
Fidelity Investments
IPX Retirement
Wells Fargo Advisors
PAi
J.P. Morgan Asset Management
Schneider Downs Wealth Management Advisors, LP
Securian Retirement
Vestwell
Newport Group
Entrust Group, The
BPAS
NWPS
TIAA-CREF
401GO, Inc.
Equitable
Paychex, Inc.
Alerus Retirement and Benefits
Charles Schwab & Co.
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Nationwide Financial
Ascensus, LLC
American Funds
North American KTRADE Alliance
American Trust Retirement
Empower
Ubiquity Retirement + Savings
IRALOGIX, Inc
Slavic401k
Mutual of America Financial Group
Human Interest
Principal Financial Group
Hebets Company, The
Voya Financial Inc.
American Financial Systems, Inc.
Touchstone Retirement Group
Lincoln Financial Group
T. Rowe Price
PCS Retirement
Mutual of Omaha Retirement Services
ADP Retirement Services
Pentegra Retirement Services
Standard, The
Alliance Benefit Group National
July Business Services

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NWPS
Schwab Retirement Plan Services
Ameritas
Paychex, Inc.
Ubiquity Retirement + Savings
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Ascensus, LLC
Securian Retirement
PCS Retirement
Pentegra Retirement Services
Empower
Hebets Company, The
Transamerica
Entrust Group, The
Alliance Benefit Group National
North American KTRADE Alliance
Voya Financial Inc.
J.P. Morgan Asset Management
IPX Retirement
Corebridge Financial
Standard, The
Vestwell
T. Rowe Price
American Funds
TIAA-CREF
Mutual of America Financial Group
Newport Group
PAi
401GO, Inc.
Equitable
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Fidelity Investments
Touchstone Retirement Group
July Business Services
Nationwide Financial
American Trust Retirement
Lincoln Financial Group
Principal Financial Group
American Financial Systems, Inc.
Human Interest
ADP Retirement Services
BPAS
Slavic401k
Wells Fargo Advisors
CUNA Mutual Retirement Solutions

T