Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IPX Retirement
Voya Financial Inc.
Ubiquity Retirement + Savings
American Trust Retirement
Principal Financial Group
The Standard
Ascensus, LLC
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
Mutual of America Financial Group
Wells Fargo Advisors
Alerus Retirement and Benefits
Equitable
July Business Services
Transamerica
T. Rowe Price
Touchstone Retirement Group
The Entrust Group
Human Interest
Fidelity Investments
American Financial Systems, Inc.
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
BPAS
Securian Retirement
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Nationwide Financial
American Funds
IRALOGIX, Inc
Vestwell
John Hancock Retirement Plan Services
J.P. Morgan Asset Management
PCS Retirement
Pentegra Retirement Services
Empower
The Hebets Company
PAi
CUNA Mutual Retirement Solutions
Newport Group
NWPS
Lincoln Financial Group
Paychex, Inc.
Charles Schwab & Co.
Alliance Benefit Group National
Ameritas
Schwab Retirement Plan Services
ADP Retirement Services
Slavic401k

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Newport Group
The Hebets Company
American Funds
IPX Retirement
Securian Retirement
Wells Fargo Advisors
Alerus Retirement and Benefits
Equitable
Paychex, Inc.
Touchstone Retirement Group
PAi
Pentegra Retirement Services
The Entrust Group
Schneider Downs Wealth Management Advisors, LP
North American KTRADE Alliance
Transamerica
Fidelity Investments
American Trust Retirement
NWPS
Empower
Ameritas
ADP Retirement Services
Mutual of America Financial Group
Ascensus, LLC
American Financial Systems, Inc.
PCS Retirement
401GO, Inc.
IRALOGIX, Inc
Alliance Benefit Group National
J.P. Morgan Asset Management
Voya Financial Inc.
Principal Financial Group
CUNA Mutual Retirement Solutions
July Business Services
Slavic401k
John Hancock Retirement Plan Services
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Mutual of Omaha Retirement Services
Vestwell
Charles Schwab & Co.
Ubiquity Retirement + Savings
Human Interest
Schwab Retirement Plan Services
The Standard
BPAS
T. Rowe Price
TIAA-CREF
Nationwide Financial
Corebridge Financial

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Voya Financial Inc.
Fidelity Investments
Wells Fargo Advisors
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
ADP Retirement Services
Newport Group
Ameritas
Charles Schwab & Co.
TIAA-CREF
American Funds
CUNA Mutual Retirement Solutions
Human Interest
Entrust Group, The
Schneider Downs Wealth Management Advisors, LP
NWPS
Principal Financial Group
North American KTRADE Alliance
Slavic401k
Ascensus, LLC
Alliance Benefit Group National
IPX Retirement
BPAS
PAi
Mutual of America Financial Group
IRALOGIX, Inc
Paychex, Inc.
Lincoln Financial Group
PCS Retirement
Equitable
J.P. Morgan Asset Management
American Trust Retirement
Hebets Company, The
July Business Services
Alerus Retirement and Benefits
Standard, The
Pentegra Retirement Services
Schwab Retirement Plan Services
American Financial Systems, Inc.
Transamerica
Vestwell
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Securian Retirement
Touchstone Retirement Group
Nationwide Financial
Corebridge Financial
T. Rowe Price

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Mutual of America Financial Group
American Trust Retirement
Ascensus, LLC
NWPS
Nationwide Financial
T. Rowe Price
401GO, Inc.
Lincoln Financial Group
BPAS
Vestwell
Ubiquity Retirement + Savings
American Financial Systems, Inc.
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
Schwab Retirement Plan Services
IRALOGIX, Inc
Ameritas
Voya Financial Inc.
Wells Fargo Advisors
Newport Group
July Business Services
Touchstone Retirement Group
Human Interest
Hebets Company, The
Fidelity Investments
TIAA-CREF
John Hancock Retirement Plan Services
PAi
American Funds
Pentegra Retirement Services
J.P. Morgan Asset Management
Equitable
Charles Schwab & Co.
PCS Retirement
ADP Retirement Services
Corebridge Financial
Slavic401k
IPX Retirement
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Empower
Standard, The
Principal Financial Group
CUNA Mutual Retirement Solutions
Paychex, Inc.
Alerus Retirement and Benefits
Securian Retirement
Alliance Benefit Group National
Mutual of Omaha Retirement Services

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Ascensus, LLC
American Funds
Touchstone Retirement Group
Empower
Nationwide Financial
Hebets Company, The
401GO, Inc.
TIAA-CREF
Corebridge Financial
CUNA Mutual Retirement Solutions
Securian Retirement
Charles Schwab & Co.
J.P. Morgan Asset Management
PCS Retirement
Fidelity Investments
Principal Financial Group
Wells Fargo Advisors
ADP Retirement Services
Vestwell
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
Paychex, Inc.
Alliance Benefit Group National
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Transamerica
Mutual of America Financial Group
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
Human Interest
Alerus Retirement and Benefits
IPX Retirement
PAi
Equitable
Pentegra Retirement Services
Standard, The
Voya Financial Inc.
Entrust Group, The
American Financial Systems, Inc.
North American KTRADE Alliance
July Business Services
T. Rowe Price
BPAS
Ameritas
Lincoln Financial Group
Newport Group
Slavic401k
American Trust Retirement
NWPS
John Hancock Retirement Plan Services

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
American Financial Systems, Inc.
Standard, The
Ameritas
Alerus Retirement and Benefits
IPX Retirement
Hebets Company, The
American Trust Retirement
Wells Fargo Advisors
Schwab Retirement Plan Services
ADP Retirement Services
Transamerica
Mutual of America Financial Group
Alliance Benefit Group National
PAi
July Business Services
Fidelity Investments
Slavic401k
John Hancock Retirement Plan Services
Corebridge Financial
American Funds
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Newport Group
IRALOGIX, Inc
Empower
Lincoln Financial Group
Touchstone Retirement Group
TIAA-CREF
401GO, Inc.
Voya Financial Inc.
PCS Retirement
Nationwide Financial
Entrust Group, The
Pentegra Retirement Services
Vestwell
Charles Schwab & Co.
Equitable
Principal Financial Group
NWPS
Ubiquity Retirement + Savings
Paychex, Inc.
Human Interest
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Securian Retirement
J.P. Morgan Asset Management
BPAS
T. Rowe Price

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
Mutual of Omaha Retirement Services
IRALOGIX, Inc
July Business Services
Hebets Company, The
Alerus Retirement and Benefits
Principal Financial Group
Slavic401k
Ubiquity Retirement + Savings
401GO, Inc.
American Funds
Securian Retirement
Ameritas
American Trust Retirement
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
American Financial Systems, Inc.
TIAA-CREF
Pentegra Retirement Services
Human Interest
IPX Retirement
PAi
Corebridge Financial
Fidelity Investments
Vestwell
PCS Retirement
Schwab Retirement Plan Services
Transamerica
Equitable
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
Voya Financial Inc.
Alliance Benefit Group National
Newport Group
Ascensus, LLC
BPAS
Paychex, Inc.
John Hancock Retirement Plan Services
Standard, The
Empower
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
NWPS
Entrust Group, The
Nationwide Financial
Touchstone Retirement Group
J.P. Morgan Asset Management
ADP Retirement Services
Wells Fargo Advisors

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
CUNA Mutual Retirement Solutions
Securian Retirement
Transamerica
Paychex, Inc.
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Charles Schwab & Co.
Ubiquity Retirement + Savings
PAi
Corebridge Financial
Wells Fargo Advisors
Equitable
Touchstone Retirement Group
Entrust Group, The
American Financial Systems, Inc.
IPX Retirement
Mutual of Omaha Retirement Services
Human Interest
Lincoln Financial Group
North American KTRADE Alliance
Schwab Retirement Plan Services
Vestwell
American Trust Retirement
BPAS
Hebets Company, The
Voya Financial Inc.
Slavic401k
July Business Services
J.P. Morgan Asset Management
Fidelity Investments
Nationwide Financial
PCS Retirement
John Hancock Retirement Plan Services
Newport Group
TIAA-CREF
T. Rowe Price
Alliance Benefit Group National
ADP Retirement Services
Principal Financial Group
American Funds
Ascensus, LLC
Pentegra Retirement Services
NWPS
Alerus Retirement and Benefits
IRALOGIX, Inc
Standard, The
Ameritas
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
American Financial Systems, Inc.
Newport Group
CUNA Mutual Retirement Solutions
Transamerica
Standard, The
Touchstone Retirement Group
North American KTRADE Alliance
ADP Retirement Services
Slavic401k
BPAS
Mutual of Omaha Retirement Services
401GO, Inc.
Human Interest
Ascensus, LLC
American Trust Retirement
Hebets Company, The
Corebridge Financial
Nationwide Financial
Vestwell
T. Rowe Price
Lincoln Financial Group
Pentegra Retirement Services
PAi
TIAA-CREF
Empower
Voya Financial Inc.
Equitable
Ubiquity Retirement + Savings
Entrust Group, The
Schwab Retirement Plan Services
NestEggs Retirement Plan Services, Inc.
Fidelity Investments
NWPS
Ameritas
Paychex, Inc.
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
IPX Retirement
July Business Services
Securian Retirement
PCS Retirement
Wells Fargo Advisors
Mutual of America Financial Group
J.P. Morgan Asset Management
IRALOGIX, Inc
Charles Schwab & Co.
Alliance Benefit Group National
American Funds
Principal Financial Group

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
American Funds
Corebridge Financial
Entrust Group, The
401GO, Inc.
Mutual of Omaha Retirement Services
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Ascensus, LLC
Wells Fargo Advisors
Standard, The
IPX Retirement
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Mutual of America Financial Group
Vestwell
Nationwide Financial
J.P. Morgan Asset Management
Alliance Benefit Group National
Schwab Retirement Plan Services
Pentegra Retirement Services
North American KTRADE Alliance
Charles Schwab & Co.
BPAS
American Financial Systems, Inc.
Touchstone Retirement Group
Lincoln Financial Group
Ubiquity Retirement + Savings
Human Interest
Empower
Alerus Retirement and Benefits
PAi
Paychex, Inc.
Securian Retirement
Fidelity Investments
Ameritas
Hebets Company, The
July Business Services
NWPS
PCS Retirement
Voya Financial Inc.
ADP Retirement Services
Newport Group
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Transamerica
TIAA-CREF
Equitable
T. Rowe Price

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
Schneider Downs Wealth Management Advisors, LP
Paychex, Inc.
T. Rowe Price
Alliance Benefit Group National
BPAS
Touchstone Retirement Group
American Financial Systems, Inc.
Fidelity Investments
Equitable
Schwab Retirement Plan Services
ADP Retirement Services
Wells Fargo Advisors
Principal Financial Group
Mutual of Omaha Retirement Services
Securian Retirement
PAi
IRALOGIX, Inc
Alerus Retirement and Benefits
American Trust Retirement
Empower
401GO, Inc.
Vestwell
J.P. Morgan Asset Management
Voya Financial Inc.
American Funds
Hebets Company, The
Ascensus, LLC
North American KTRADE Alliance
Entrust Group, The
Corebridge Financial
Lincoln Financial Group
Slavic401k
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
NWPS
Human Interest
Newport Group
Ameritas
Mutual of America Financial Group
Nationwide Financial
TIAA-CREF
Standard, The
July Business Services
Transamerica
Ubiquity Retirement + Savings
Pentegra Retirement Services
PCS Retirement
IPX Retirement
John Hancock Retirement Plan Services

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Nationwide Financial
American Trust Retirement
Ascensus, LLC
North American KTRADE Alliance
Ubiquity Retirement + Savings
Lincoln Financial Group
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
IPX Retirement
Mutual of America Financial Group
Standard, The
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
401GO, Inc.
Pentegra Retirement Services
Voya Financial Inc.
Alerus Retirement and Benefits
PCS Retirement
Slavic401k
Transamerica
Alliance Benefit Group National
J.P. Morgan Asset Management
Wells Fargo Advisors
Mutual of Omaha Retirement Services
TIAA-CREF
Schwab Retirement Plan Services
NWPS
Securian Retirement
IRALOGIX, Inc
Empower
Hebets Company, The
Corebridge Financial
Human Interest
American Funds
Charles Schwab & Co.
John Hancock Retirement Plan Services
BPAS
Vestwell
CUNA Mutual Retirement Solutions
T. Rowe Price
PAi
Entrust Group, The
Principal Financial Group
Ameritas
Touchstone Retirement Group
Newport Group
ADP Retirement Services
Equitable
July Business Services
Paychex, Inc.

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
July Business Services
American Financial Systems, Inc.
Entrust Group, The
Equitable
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
Alliance Benefit Group National
T. Rowe Price
Hebets Company, The
Mutual of Omaha Retirement Services
Mutual of America Financial Group
PAi
BPAS
Human Interest
Standard, The
Ubiquity Retirement + Savings
Touchstone Retirement Group
Transamerica
CUNA Mutual Retirement Solutions
American Funds
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
TIAA-CREF
PCS Retirement
John Hancock Retirement Plan Services
Wells Fargo Advisors
Slavic401k
Newport Group
IRALOGIX, Inc
Lincoln Financial Group
ADP Retirement Services
Ascensus, LLC
IPX Retirement
Paychex, Inc.
American Trust Retirement
Corebridge Financial
Voya Financial Inc.
Nationwide Financial
Charles Schwab & Co.
Empower
Ameritas
Principal Financial Group
Fidelity Investments
401GO, Inc.
J.P. Morgan Asset Management
NWPS
Schwab Retirement Plan Services
Securian Retirement

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