Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
IRALOGIX, Inc
Mutual of America Financial Group
Voya Financial Inc.
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Corebridge Financial
The Entrust Group
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
The Hebets Company
Charles Schwab & Co.
American Funds
Nationwide Financial
Human Interest
Touchstone Retirement Group
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
The Standard
Ameritas
ADP Retirement Services
NWPS
Wells Fargo Advisors
Fidelity Investments
Paychex, Inc.
Vestwell
July Business Services
PCS Retirement
Equitable
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Ascensus, LLC
Empower
T. Rowe Price
TIAA-CREF
Mutual of Omaha Retirement Services
401GO, Inc.
J.P. Morgan Asset Management
Principal Financial Group
Pentegra Retirement Services
Alerus Retirement and Benefits
American Financial Systems, Inc.
PAi
Alliance Benefit Group National
North American KTRADE Alliance
Slavic401k
IPX Retirement
BPAS
Transamerica
Securian Retirement
Newport Group

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5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
IPX Retirement
Pentegra Retirement Services
The Hebets Company
Nationwide Financial
American Financial Systems, Inc.
The Standard
Fidelity Investments
PAi
Equitable
ADP Retirement Services
CUNA Mutual Retirement Solutions
Securian Retirement
Paychex, Inc.
BPAS
Slavic401k
Newport Group
J.P. Morgan Asset Management
Mutual of America Financial Group
American Funds
Touchstone Retirement Group
T. Rowe Price
Corebridge Financial
IRALOGIX, Inc
July Business Services
TIAA-CREF
Ameritas
American Trust Retirement
Ubiquity Retirement + Savings
Charles Schwab & Co.
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
PCS Retirement
The Entrust Group
North American KTRADE Alliance
Voya Financial Inc.
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Ascensus, LLC
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Vestwell
401GO, Inc.
Schwab Retirement Plan Services
Human Interest
Wells Fargo Advisors
Transamerica
Empower
Alliance Benefit Group National
NWPS

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Vestwell
Fidelity Investments
PAi
NWPS
Slavic401k
John Hancock Retirement Plan Services
Mutual of America Financial Group
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
Wells Fargo Advisors
Entrust Group, The
Lincoln Financial Group
American Financial Systems, Inc.
Alliance Benefit Group National
Empower
401GO, Inc.
Ascensus, LLC
IRALOGIX, Inc
IPX Retirement
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Paychex, Inc.
Transamerica
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
Voya Financial Inc.
Standard, The
Equitable
July Business Services
PCS Retirement
Newport Group
Securian Retirement
Hebets Company, The
Corebridge Financial
Pentegra Retirement Services
Human Interest
Charles Schwab & Co.
American Funds
BPAS
Schwab Retirement Plan Services
American Trust Retirement
J.P. Morgan Asset Management
Touchstone Retirement Group
ADP Retirement Services
T. Rowe Price
Ameritas
Ubiquity Retirement + Savings
Nationwide Financial

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7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Alliance Benefit Group National
Charles Schwab & Co.
Equitable
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
Alerus Retirement and Benefits
North American KTRADE Alliance
Schwab Retirement Plan Services
Transamerica
Mutual of America Financial Group
Vestwell
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Ameritas
American Financial Systems, Inc.
Securian Retirement
TIAA-CREF
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Ascensus, LLC
July Business Services
John Hancock Retirement Plan Services
Standard, The
Slavic401k
Entrust Group, The
American Funds
Mutual of Omaha Retirement Services
Newport Group
PAi
Lincoln Financial Group
Corebridge Financial
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Paychex, Inc.
IRALOGIX, Inc
ADP Retirement Services
American Trust Retirement
Touchstone Retirement Group
Nationwide Financial
NWPS
401GO, Inc.
IPX Retirement
Empower
Hebets Company, The
T. Rowe Price
Human Interest
BPAS
Voya Financial Inc.

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Securian Retirement
NWPS
American Trust Retirement
American Funds
IRALOGIX, Inc
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
CUNA Mutual Retirement Solutions
TIAA-CREF
Transamerica
Equitable
Voya Financial Inc.
Newport Group
Paychex, Inc.
Slavic401k
401GO, Inc.
American Financial Systems, Inc.
Corebridge Financial
July Business Services
Ameritas
Empower
Fidelity Investments
PCS Retirement
Mutual of America Financial Group
Alerus Retirement and Benefits
Hebets Company, The
Entrust Group, The
BPAS
Alliance Benefit Group National
IPX Retirement
Touchstone Retirement Group
Lincoln Financial Group
North American KTRADE Alliance
Nationwide Financial
Principal Financial Group
Standard, The
Wells Fargo Advisors
PAi
Charles Schwab & Co.
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
Ascensus, LLC
Schwab Retirement Plan Services
ADP Retirement Services
Human Interest
Pentegra Retirement Services
Vestwell
NestEggs Retirement Plan Services, Inc.

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9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
Mutual of Omaha Retirement Services
Corebridge Financial
Principal Financial Group
Mutual of America Financial Group
Paychex, Inc.
American Financial Systems, Inc.
Ameritas
Transamerica
Ascensus, LLC
Pentegra Retirement Services
Charles Schwab & Co.
Fidelity Investments
July Business Services
Hebets Company, The
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Equitable
ADP Retirement Services
Alliance Benefit Group National
American Funds
T. Rowe Price
NWPS
IPX Retirement
Wells Fargo Advisors
Alerus Retirement and Benefits
North American KTRADE Alliance
Ubiquity Retirement + Savings
American Trust Retirement
Schwab Retirement Plan Services
PCS Retirement
J.P. Morgan Asset Management
NestEggs Retirement Plan Services, Inc.
Entrust Group, The
CUNA Mutual Retirement Solutions
Newport Group
Vestwell
IRALOGIX, Inc
Voya Financial Inc.
TIAA-CREF
Nationwide Financial
PAi
Standard, The
John Hancock Retirement Plan Services
Touchstone Retirement Group
Lincoln Financial Group
Empower
Securian Retirement
Human Interest
Slavic401k

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Transamerica
Ameritas
Equitable
T. Rowe Price
Touchstone Retirement Group
Ubiquity Retirement + Savings
Alliance Benefit Group National
ADP Retirement Services
Standard, The
Pentegra Retirement Services
Securian Retirement
Alerus Retirement and Benefits
Lincoln Financial Group
Ascensus, LLC
American Funds
IPX Retirement
Human Interest
Slavic401k
Charles Schwab & Co.
American Trust Retirement
July Business Services
Entrust Group, The
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
Corebridge Financial
John Hancock Retirement Plan Services
Newport Group
Nationwide Financial
Principal Financial Group
IRALOGIX, Inc
Voya Financial Inc.
NWPS
401GO, Inc.
TIAA-CREF
North American KTRADE Alliance
Mutual of Omaha Retirement Services
Paychex, Inc.
American Financial Systems, Inc.
Schwab Retirement Plan Services
PAi
Vestwell
Wells Fargo Advisors
Empower
Schneider Downs Wealth Management Advisors, LP
BPAS
Hebets Company, The
J.P. Morgan Asset Management
Fidelity Investments
NestEggs Retirement Plan Services, Inc.

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
American Financial Systems, Inc.
Charles Schwab & Co.
American Trust Retirement
Voya Financial Inc.
Equitable
J.P. Morgan Asset Management
IPX Retirement
401GO, Inc.
Newport Group
Corebridge Financial
Lincoln Financial Group
Fidelity Investments
Ubiquity Retirement + Savings
Paychex, Inc.
T. Rowe Price
NWPS
Schwab Retirement Plan Services
Slavic401k
ADP Retirement Services
PAi
CUNA Mutual Retirement Solutions
Ascensus, LLC
Mutual of America Financial Group
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Touchstone Retirement Group
Pentegra Retirement Services
Ameritas
Hebets Company, The
John Hancock Retirement Plan Services
Empower
Human Interest
Alliance Benefit Group National
Transamerica
PCS Retirement
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Entrust Group, The
Nationwide Financial
American Funds
North American KTRADE Alliance
Securian Retirement
IRALOGIX, Inc
BPAS
July Business Services
Standard, The
Vestwell

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
IRALOGIX, Inc
American Funds
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Ameritas
July Business Services
NWPS
Schwab Retirement Plan Services
Equitable
Schneider Downs Wealth Management Advisors, LP
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
North American KTRADE Alliance
American Trust Retirement
Securian Retirement
Newport Group
American Financial Systems, Inc.
Wells Fargo Advisors
Transamerica
Ascensus, LLC
Human Interest
Fidelity Investments
Hebets Company, The
J.P. Morgan Asset Management
PCS Retirement
Standard, The
Corebridge Financial
Paychex, Inc.
Alliance Benefit Group National
Charles Schwab & Co.
Alerus Retirement and Benefits
Pentegra Retirement Services
Lincoln Financial Group
Entrust Group, The
Vestwell
Nationwide Financial
Voya Financial Inc.
PAi
Slavic401k
T. Rowe Price
IPX Retirement
TIAA-CREF
Principal Financial Group
Empower
401GO, Inc.
ADP Retirement Services
BPAS
Ubiquity Retirement + Savings

Question Title

13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
T. Rowe Price
Schwab Retirement Plan Services
John Hancock Retirement Plan Services
Alliance Benefit Group National
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Corebridge Financial
NWPS
American Financial Systems, Inc.
Fidelity Investments
401GO, Inc.
TIAA-CREF
Equitable
Vestwell
Nationwide Financial
Human Interest
Transamerica
PAi
July Business Services
Mutual of Omaha Retirement Services
American Funds
Ascensus, LLC
IRALOGIX, Inc
Schneider Downs Wealth Management Advisors, LP
BPAS
Standard, The
PCS Retirement
Touchstone Retirement Group
Newport Group
Paychex, Inc.
Mutual of America Financial Group
Ameritas
Alerus Retirement and Benefits
Ubiquity Retirement + Savings
Voya Financial Inc.
IPX Retirement
American Trust Retirement
Wells Fargo Advisors
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Entrust Group, The
J.P. Morgan Asset Management
ADP Retirement Services
Lincoln Financial Group
Securian Retirement
Principal Financial Group
Empower
Slavic401k

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Pentegra Retirement Services
PAi
Vestwell
Wells Fargo Advisors
Standard, The
Fidelity Investments
NestEggs Retirement Plan Services, Inc.
Corebridge Financial
Entrust Group, The
401GO, Inc.
Schneider Downs Wealth Management Advisors, LP
Mutual of America Financial Group
Alliance Benefit Group National
Nationwide Financial
Newport Group
Schwab Retirement Plan Services
J.P. Morgan Asset Management
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
Ubiquity Retirement + Savings
North American KTRADE Alliance
Touchstone Retirement Group
ADP Retirement Services
American Funds
Ameritas
BPAS
Human Interest
American Financial Systems, Inc.
PCS Retirement
John Hancock Retirement Plan Services
Transamerica
Slavic401k
Empower
Hebets Company, The
July Business Services
Voya Financial Inc.
Charles Schwab & Co.
American Trust Retirement
TIAA-CREF
Securian Retirement
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Paychex, Inc.
Equitable
Ascensus, LLC
Lincoln Financial Group
Principal Financial Group
IPX Retirement
T. Rowe Price
NWPS

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
July Business Services
Mutual of America Financial Group
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Equitable
ADP Retirement Services
John Hancock Retirement Plan Services
Transamerica
Hebets Company, The
Human Interest
IRALOGIX, Inc
Pentegra Retirement Services
Standard, The
American Financial Systems, Inc.
Alerus Retirement and Benefits
401GO, Inc.
American Funds
IPX Retirement
Slavic401k
Principal Financial Group
Entrust Group, The
Securian Retirement
Vestwell
TIAA-CREF
Fidelity Investments
Ascensus, LLC
Touchstone Retirement Group
Ameritas
Nationwide Financial
BPAS
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Empower
NWPS
Paychex, Inc.
Lincoln Financial Group
Newport Group
Charles Schwab & Co.
Alliance Benefit Group National
Corebridge Financial
T. Rowe Price
Wells Fargo Advisors
Schneider Downs Wealth Management Advisors, LP
Ubiquity Retirement + Savings
North American KTRADE Alliance
PAi
PCS Retirement
Voya Financial Inc.
Schwab Retirement Plan Services
American Trust Retirement

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Hebets Company, The
Pentegra Retirement Services
Nationwide Financial
IRALOGIX, Inc
Corebridge Financial
Paychex, Inc.
Empower
BPAS
Securian Retirement
Alliance Benefit Group National
Standard, The
John Hancock Retirement Plan Services
Touchstone Retirement Group
July Business Services
American Trust Retirement
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
American Financial Systems, Inc.
Alerus Retirement and Benefits
Transamerica
401GO, Inc.
Entrust Group, The
Lincoln Financial Group
American Funds
Schwab Retirement Plan Services
Voya Financial Inc.
Ascensus, LLC
Slavic401k
Mutual of America Financial Group
TIAA-CREF
PAi
North American KTRADE Alliance
Ameritas
PCS Retirement
ADP Retirement Services
NWPS
CUNA Mutual Retirement Solutions
Wells Fargo Advisors
IPX Retirement
Equitable
Charles Schwab & Co.
Ubiquity Retirement + Savings
Vestwell
Human Interest
Mutual of Omaha Retirement Services
J.P. Morgan Asset Management
Principal Financial Group
Newport Group
NestEggs Retirement Plan Services, Inc.
Fidelity Investments

T