Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
T. Rowe Price
NWPS
PAi
Slavic401k
Alliance Benefit Group National
BPAS
Human Interest
John Hancock Retirement Plan Services
North American KTRADE Alliance
Schwab Retirement Plan Services
Vestwell
ADP Retirement Services
TIAA-CREF
The Hebets Company
Newport Group
July Business Services
Empower
Ascensus, LLC
Mutual of Omaha Retirement Services
Nationwide Financial
Securian Retirement
Mutual of America Financial Group
Wells Fargo Advisors
Corebridge Financial
Principal Financial Group
Ameritas
Voya Financial Inc.
Paychex, Inc.
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
The Entrust Group
Equitable
American Financial Systems, Inc.
Charles Schwab & Co.
Touchstone Retirement Group
PCS Retirement
The Standard
Lincoln Financial Group
Alerus Retirement and Benefits
Pentegra Retirement Services
Fidelity Investments
401GO, Inc.
IPX Retirement
Transamerica
American Funds
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
PCS Retirement
PAi
American Funds
Newport Group
Transamerica
Touchstone Retirement Group
Slavic401k
Wells Fargo Advisors
Alerus Retirement and Benefits
American Trust Retirement
Vestwell
BPAS
Securian Retirement
401GO, Inc.
The Entrust Group
Schwab Retirement Plan Services
Corebridge Financial
J.P. Morgan Asset Management
IRALOGIX, Inc
Mutual of America Financial Group
The Hebets Company
Ameritas
Ascensus, LLC
Nationwide Financial
Equitable
Ubiquity Retirement + Savings
NWPS
Voya Financial Inc.
T. Rowe Price
The Standard
Empower
Mutual of Omaha Retirement Services
CUNA Mutual Retirement Solutions
TIAA-CREF
John Hancock Retirement Plan Services
Lincoln Financial Group
Charles Schwab & Co.
Human Interest
IPX Retirement
Alliance Benefit Group National
Pentegra Retirement Services
Fidelity Investments
July Business Services
North American KTRADE Alliance
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
ADP Retirement Services
Paychex, Inc.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
Principal Financial Group
Newport Group
Schneider Downs Wealth Management Advisors, LP
TIAA-CREF
Human Interest
American Trust Retirement
CUNA Mutual Retirement Solutions
Ameritas
Standard, The
Equitable
J.P. Morgan Asset Management
Vestwell
PCS Retirement
Alerus Retirement and Benefits
American Financial Systems, Inc.
Touchstone Retirement Group
Empower
BPAS
Corebridge Financial
Mutual of Omaha Retirement Services
American Funds
Hebets Company, The
Schwab Retirement Plan Services
IRALOGIX, Inc
401GO, Inc.
Fidelity Investments
Ascensus, LLC
Transamerica
Alliance Benefit Group National
T. Rowe Price
John Hancock Retirement Plan Services
North American KTRADE Alliance
PAi
Charles Schwab & Co.
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
Pentegra Retirement Services
Mutual of America Financial Group
ADP Retirement Services
July Business Services
NWPS
Ubiquity Retirement + Savings
Voya Financial Inc.
Lincoln Financial Group
Slavic401k
Entrust Group, The
Securian Retirement
IPX Retirement
Wells Fargo Advisors

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
North American KTRADE Alliance
Paychex, Inc.
Hebets Company, The
IPX Retirement
ADP Retirement Services
Lincoln Financial Group
Alliance Benefit Group National
J.P. Morgan Asset Management
Vestwell
Schwab Retirement Plan Services
Charles Schwab & Co.
IRALOGIX, Inc
Empower
Mutual of America Financial Group
Touchstone Retirement Group
Ameritas
Newport Group
Entrust Group, The
American Funds
Fidelity Investments
Human Interest
American Trust Retirement
Ascensus, LLC
Ubiquity Retirement + Savings
401GO, Inc.
July Business Services
Slavic401k
Equitable
Principal Financial Group
NestEggs Retirement Plan Services, Inc.
T. Rowe Price
PAi
Transamerica
Nationwide Financial
Corebridge Financial
Securian Retirement
TIAA-CREF
John Hancock Retirement Plan Services
CUNA Mutual Retirement Solutions
Mutual of Omaha Retirement Services
PCS Retirement
NWPS
Schneider Downs Wealth Management Advisors, LP
BPAS
Standard, The
American Financial Systems, Inc.
Pentegra Retirement Services
Wells Fargo Advisors
Voya Financial Inc.
Alerus Retirement and Benefits

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
John Hancock Retirement Plan Services
Vestwell
Standard, The
Lincoln Financial Group
Securian Retirement
Touchstone Retirement Group
PCS Retirement
American Funds
Newport Group
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
Slavic401k
Mutual of Omaha Retirement Services
Pentegra Retirement Services
Fidelity Investments
Hebets Company, The
J.P. Morgan Asset Management
ADP Retirement Services
Voya Financial Inc.
American Trust Retirement
401GO, Inc.
Principal Financial Group
Alliance Benefit Group National
NestEggs Retirement Plan Services, Inc.
Equitable
PAi
Entrust Group, The
Charles Schwab & Co.
North American KTRADE Alliance
IRALOGIX, Inc
Wells Fargo Advisors
Alerus Retirement and Benefits
Corebridge Financial
Empower
TIAA-CREF
Mutual of America Financial Group
Human Interest
Ameritas
IPX Retirement
Transamerica
BPAS
Paychex, Inc.
July Business Services
T. Rowe Price
Ascensus, LLC
Ubiquity Retirement + Savings
Schwab Retirement Plan Services
NWPS
American Financial Systems, Inc.

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
Entrust Group, The
J.P. Morgan Asset Management
PAi
PCS Retirement
July Business Services
Slavic401k
Alerus Retirement and Benefits
Mutual of America Financial Group
Charles Schwab & Co.
Ascensus, LLC
Hebets Company, The
American Funds
BPAS
Standard, The
Lincoln Financial Group
CUNA Mutual Retirement Solutions
Human Interest
Ameritas
IPX Retirement
Nationwide Financial
American Financial Systems, Inc.
TIAA-CREF
Vestwell
ADP Retirement Services
Wells Fargo Advisors
John Hancock Retirement Plan Services
Pentegra Retirement Services
Newport Group
Equitable
Fidelity Investments
T. Rowe Price
Schneider Downs Wealth Management Advisors, LP
Principal Financial Group
Alliance Benefit Group National
Voya Financial Inc.
IRALOGIX, Inc
Securian Retirement
Mutual of Omaha Retirement Services
NWPS
Transamerica
American Trust Retirement
401GO, Inc.
NestEggs Retirement Plan Services, Inc.
Ubiquity Retirement + Savings
North American KTRADE Alliance
Schwab Retirement Plan Services
Paychex, Inc.
Empower
Corebridge Financial

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Charles Schwab & Co.
Standard, The
Wells Fargo Advisors
PAi
Securian Retirement
July Business Services
Ascensus, LLC
Mutual of Omaha Retirement Services
BPAS
Ameritas
IRALOGIX, Inc
Lincoln Financial Group
Equitable
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
IPX Retirement
Newport Group
Vestwell
Voya Financial Inc.
Fidelity Investments
Human Interest
Hebets Company, The
401GO, Inc.
T. Rowe Price
North American KTRADE Alliance
Corebridge Financial
ADP Retirement Services
Entrust Group, The
Slavic401k
Nationwide Financial
Schneider Downs Wealth Management Advisors, LP
NestEggs Retirement Plan Services, Inc.
NWPS
Principal Financial Group
American Funds
TIAA-CREF
CUNA Mutual Retirement Solutions
Schwab Retirement Plan Services
Transamerica
American Trust Retirement
American Financial Systems, Inc.
Mutual of America Financial Group
Paychex, Inc.
Pentegra Retirement Services
Alliance Benefit Group National
J.P. Morgan Asset Management
Ubiquity Retirement + Savings
Empower
Touchstone Retirement Group

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
CUNA Mutual Retirement Solutions
NWPS
Alliance Benefit Group National
John Hancock Retirement Plan Services
IPX Retirement
Slavic401k
Corebridge Financial
PCS Retirement
North American KTRADE Alliance
Newport Group
Touchstone Retirement Group
American Financial Systems, Inc.
American Trust Retirement
Alerus Retirement and Benefits
Securian Retirement
Fidelity Investments
Standard, The
Paychex, Inc.
401GO, Inc.
Ascensus, LLC
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Ubiquity Retirement + Savings
NestEggs Retirement Plan Services, Inc.
American Funds
Human Interest
Ameritas
July Business Services
Schneider Downs Wealth Management Advisors, LP
Voya Financial Inc.
Nationwide Financial
Equitable
Pentegra Retirement Services
TIAA-CREF
Entrust Group, The
Lincoln Financial Group
Empower
IRALOGIX, Inc
Transamerica
PAi
Wells Fargo Advisors
Mutual of Omaha Retirement Services
Hebets Company, The
T. Rowe Price
BPAS
ADP Retirement Services
Mutual of America Financial Group
Charles Schwab & Co.
Principal Financial Group
Vestwell

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Schneider Downs Wealth Management Advisors, LP
IRALOGIX, Inc
Corebridge Financial
Voya Financial Inc.
North American KTRADE Alliance
Equitable
401GO, Inc.
ADP Retirement Services
Charles Schwab & Co.
Transamerica
Ascensus, LLC
NestEggs Retirement Plan Services, Inc.
IPX Retirement
Hebets Company, The
Entrust Group, The
Ubiquity Retirement + Savings
Paychex, Inc.
Newport Group
Principal Financial Group
J.P. Morgan Asset Management
Mutual of America Financial Group
Schwab Retirement Plan Services
BPAS
Wells Fargo Advisors
Alerus Retirement and Benefits
PCS Retirement
John Hancock Retirement Plan Services
NWPS
T. Rowe Price
Fidelity Investments
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
Human Interest
PAi
Slavic401k
Empower
Lincoln Financial Group
TIAA-CREF
Touchstone Retirement Group
Ameritas
Nationwide Financial
Standard, The
Securian Retirement
Mutual of Omaha Retirement Services
Vestwell
CUNA Mutual Retirement Solutions
July Business Services
American Trust Retirement
Pentegra Retirement Services

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Empower
Vestwell
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
Nationwide Financial
American Financial Systems, Inc.
J.P. Morgan Asset Management
Voya Financial Inc.
Alerus Retirement and Benefits
Pentegra Retirement Services
John Hancock Retirement Plan Services
Lincoln Financial Group
TIAA-CREF
Schwab Retirement Plan Services
PCS Retirement
Transamerica
Fidelity Investments
401GO, Inc.
Equitable
ADP Retirement Services
Ascensus, LLC
Entrust Group, The
Paychex, Inc.
Human Interest
Ubiquity Retirement + Savings
Alliance Benefit Group National
Principal Financial Group
NWPS
Hebets Company, The
IPX Retirement
Mutual of Omaha Retirement Services
July Business Services
American Trust Retirement
CUNA Mutual Retirement Solutions
T. Rowe Price
Corebridge Financial
Newport Group
Wells Fargo Advisors
NestEggs Retirement Plan Services, Inc.
Charles Schwab & Co.
Standard, The
Securian Retirement
American Funds
BPAS
North American KTRADE Alliance
Slavic401k
Touchstone Retirement Group
PAi
Ameritas
IRALOGIX, Inc

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
J.P. Morgan Asset Management
Entrust Group, The
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Charles Schwab & Co.
John Hancock Retirement Plan Services
Voya Financial Inc.
T. Rowe Price
Slavic401k
Hebets Company, The
American Trust Retirement
Securian Retirement
Ascensus, LLC
Fidelity Investments
Mutual of Omaha Retirement Services
Mutual of America Financial Group
PCS Retirement
BPAS
Principal Financial Group
IPX Retirement
Pentegra Retirement Services
Ubiquity Retirement + Savings
Corebridge Financial
Paychex, Inc.
Standard, The
Transamerica
TIAA-CREF
Human Interest
Ameritas
Alerus Retirement and Benefits
Empower
Schneider Downs Wealth Management Advisors, LP
Equitable
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Vestwell
Newport Group
NWPS
401GO, Inc.
ADP Retirement Services
Wells Fargo Advisors
North American KTRADE Alliance
PAi
Touchstone Retirement Group
July Business Services
Alliance Benefit Group National
Schwab Retirement Plan Services
American Financial Systems, Inc.
American Funds
Nationwide Financial

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Paychex, Inc.
CUNA Mutual Retirement Solutions
American Financial Systems, Inc.
Lincoln Financial Group
NestEggs Retirement Plan Services, Inc.
Touchstone Retirement Group
Pentegra Retirement Services
Newport Group
ADP Retirement Services
401GO, Inc.
Fidelity Investments
Securian Retirement
PCS Retirement
John Hancock Retirement Plan Services
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
July Business Services
IPX Retirement
Nationwide Financial
NWPS
Mutual of America Financial Group
Human Interest
Principal Financial Group
Entrust Group, The
Ubiquity Retirement + Savings
T. Rowe Price
Empower
Vestwell
Hebets Company, The
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Charles Schwab & Co.
Transamerica
North American KTRADE Alliance
Equitable
Ascensus, LLC
BPAS
Slavic401k
TIAA-CREF
PAi
J.P. Morgan Asset Management
Standard, The
Alerus Retirement and Benefits
American Trust Retirement
Corebridge Financial
Ameritas
Voya Financial Inc.
IRALOGIX, Inc
American Funds

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Voya Financial Inc.
North American KTRADE Alliance
Touchstone Retirement Group
Vestwell
Principal Financial Group
J.P. Morgan Asset Management
Human Interest
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
401GO, Inc.
Newport Group
Standard, The
ADP Retirement Services
John Hancock Retirement Plan Services
Schneider Downs Wealth Management Advisors, LP
Pentegra Retirement Services
CUNA Mutual Retirement Solutions
Alliance Benefit Group National
Transamerica
PCS Retirement
Corebridge Financial
Wells Fargo Advisors
TIAA-CREF
IPX Retirement
Entrust Group, The
Empower
BPAS
American Financial Systems, Inc.
American Trust Retirement
American Funds
July Business Services
Mutual of America Financial Group
Hebets Company, The
Schwab Retirement Plan Services
NWPS
Ubiquity Retirement + Savings
Paychex, Inc.
Charles Schwab & Co.
Ameritas
Ascensus, LLC
T. Rowe Price
Equitable
NestEggs Retirement Plan Services, Inc.
Nationwide Financial
Fidelity Investments
Securian Retirement
Slavic401k
PAi
IRALOGIX, Inc
Lincoln Financial Group

T