Micro (AUA <$1 Million)

Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE MICRO PLAN (< $1 Million ) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Equitable
Pentegra Retirement Services
NestEggs Retirement Plan Services, Inc.
Vestwell
Nationwide Financial
July Business Services
BPAS
PAi
TIAA-CREF
Ameritas
Slavic401k
Securian Retirement
NWPS
IPX Retirement
American Funds
Human Interest
North American KTRADE Alliance
J.P. Morgan Asset Management
Ascensus, LLC
American Trust Retirement
Wells Fargo Advisors
IRALOGIX, Inc
Voya Financial Inc.
ADP Retirement Services
Lincoln Financial Group
The Hebets Company
PCS Retirement
CUNA Mutual Retirement Solutions
Corebridge Financial
Mutual of America Financial Group
Charles Schwab & Co.
Fidelity Investments
401GO, Inc.
Alerus Retirement and Benefits
Schneider Downs Wealth Management Advisors, LP
Newport Group
Alliance Benefit Group National
Paychex, Inc.
Empower
Mutual of Omaha Retirement Services
John Hancock Retirement Plan Services
The Standard
Schwab Retirement Plan Services
Transamerica
Principal Financial Group
Ubiquity Retirement + Savings
Touchstone Retirement Group
The Entrust Group
American Financial Systems, Inc.
T. Rowe Price

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
NestEggs Retirement Plan Services, Inc.
Mutual of America Financial Group
Charles Schwab & Co.
The Hebets Company
Paychex, Inc.
Corebridge Financial
Slavic401k
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
Transamerica
Equitable
Pentegra Retirement Services
BPAS
Principal Financial Group
401GO, Inc.
J.P. Morgan Asset Management
Securian Retirement
The Standard
Ameritas
Schwab Retirement Plan Services
American Trust Retirement
PAi
Touchstone Retirement Group
IPX Retirement
Ascensus, LLC
CUNA Mutual Retirement Solutions
ADP Retirement Services
American Funds
Alliance Benefit Group National
North American KTRADE Alliance
Human Interest
T. Rowe Price
Wells Fargo Advisors
Vestwell
Ubiquity Retirement + Savings
Lincoln Financial Group
Alerus Retirement and Benefits
Mutual of Omaha Retirement Services
NWPS
Voya Financial Inc.
Fidelity Investments
Empower
Nationwide Financial
PCS Retirement
The Entrust Group
John Hancock Retirement Plan Services
IRALOGIX, Inc
Newport Group
July Business Services
American Financial Systems, Inc.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Entrust Group, The
401GO, Inc.
Slavic401k
J.P. Morgan Asset Management
Schwab Retirement Plan Services
Ameritas
Fidelity Investments
Lincoln Financial Group
Touchstone Retirement Group
Paychex, Inc.
John Hancock Retirement Plan Services
Hebets Company, The
Alliance Benefit Group National
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
Wells Fargo Advisors
ADP Retirement Services
PCS Retirement
Equitable
American Trust Retirement
Vestwell
Empower
TIAA-CREF
NWPS
NestEggs Retirement Plan Services, Inc.
CUNA Mutual Retirement Solutions
Corebridge Financial
Ascensus, LLC
IRALOGIX, Inc
Mutual of Omaha Retirement Services
Mutual of America Financial Group
Nationwide Financial
Newport Group
Charles Schwab & Co.
T. Rowe Price
North American KTRADE Alliance
BPAS
Voya Financial Inc.
Alerus Retirement and Benefits
Standard, The
Principal Financial Group
Ubiquity Retirement + Savings
Human Interest
Securian Retirement
IPX Retirement
American Financial Systems, Inc.
July Business Services
American Funds
Transamerica
PAi

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Fidelity Investments
John Hancock Retirement Plan Services
PAi
Newport Group
Schneider Downs Wealth Management Advisors, LP
Standard, The
Hebets Company, The
Charles Schwab & Co.
July Business Services
Lincoln Financial Group
Wells Fargo Advisors
Mutual of America Financial Group
IRALOGIX, Inc
Nationwide Financial
Ubiquity Retirement + Savings
CUNA Mutual Retirement Solutions
Securian Retirement
T. Rowe Price
Principal Financial Group
Empower
401GO, Inc.
American Trust Retirement
Transamerica
Ascensus, LLC
Ameritas
BPAS
Slavic401k
Alerus Retirement and Benefits
Corebridge Financial
Vestwell
PCS Retirement
IPX Retirement
Schwab Retirement Plan Services
Voya Financial Inc.
Mutual of Omaha Retirement Services
NestEggs Retirement Plan Services, Inc.
Pentegra Retirement Services
North American KTRADE Alliance
Touchstone Retirement Group
American Funds
Alliance Benefit Group National
Equitable
ADP Retirement Services
American Financial Systems, Inc.
J.P. Morgan Asset Management
NWPS
Entrust Group, The
TIAA-CREF
Paychex, Inc.
Human Interest

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Transamerica
Empower
Lincoln Financial Group
Ubiquity Retirement + Savings
Equitable
Paychex, Inc.
Vestwell
Slavic401k
ADP Retirement Services
American Funds
IRALOGIX, Inc
Nationwide Financial
Alerus Retirement and Benefits
Ascensus, LLC
Wells Fargo Advisors
John Hancock Retirement Plan Services
T. Rowe Price
Schwab Retirement Plan Services
BPAS
Charles Schwab & Co.
J.P. Morgan Asset Management
Ameritas
Principal Financial Group
Corebridge Financial
IPX Retirement
Touchstone Retirement Group
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
Voya Financial Inc.
NWPS
Standard, The
PCS Retirement
Mutual of Omaha Retirement Services
Fidelity Investments
July Business Services
Securian Retirement
Alliance Benefit Group National
PAi
Pentegra Retirement Services
Schneider Downs Wealth Management Advisors, LP
401GO, Inc.
CUNA Mutual Retirement Solutions
Human Interest
Newport Group
Entrust Group, The
American Financial Systems, Inc.
North American KTRADE Alliance
Hebets Company, The
Mutual of America Financial Group

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Alliance Benefit Group National
North American KTRADE Alliance
Entrust Group, The
American Funds
CUNA Mutual Retirement Solutions
Ubiquity Retirement + Savings
Paychex, Inc.
John Hancock Retirement Plan Services
Schwab Retirement Plan Services
Mutual of Omaha Retirement Services
Newport Group
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
ADP Retirement Services
NWPS
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
Pentegra Retirement Services
Alerus Retirement and Benefits
IRALOGIX, Inc
Equitable
Ameritas
Charles Schwab & Co.
Nationwide Financial
Fidelity Investments
IPX Retirement
PAi
Empower
Slavic401k
Human Interest
Standard, The
Wells Fargo Advisors
401GO, Inc.
T. Rowe Price
TIAA-CREF
Ascensus, LLC
Vestwell
Securian Retirement
BPAS
Voya Financial Inc.
American Financial Systems, Inc.
Transamerica
Principal Financial Group
July Business Services
Hebets Company, The
PCS Retirement
Touchstone Retirement Group
J.P. Morgan Asset Management
Corebridge Financial
Mutual of America Financial Group

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Principal Financial Group
Pentegra Retirement Services
Human Interest
IPX Retirement
Wells Fargo Advisors
John Hancock Retirement Plan Services
Corebridge Financial
Schwab Retirement Plan Services
Hebets Company, The
Voya Financial Inc.
Slavic401k
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
NestEggs Retirement Plan Services, Inc.
ADP Retirement Services
Lincoln Financial Group
American Funds
BPAS
PAi
Nationwide Financial
J.P. Morgan Asset Management
TIAA-CREF
Newport Group
Transamerica
PCS Retirement
Schneider Downs Wealth Management Advisors, LP
American Financial Systems, Inc.
Entrust Group, The
Alerus Retirement and Benefits
Charles Schwab & Co.
Fidelity Investments
Paychex, Inc.
American Trust Retirement
Equitable
Mutual of America Financial Group
Ubiquity Retirement + Savings
Alliance Benefit Group National
Standard, The
Ameritas
401GO, Inc.
Vestwell
Empower
IRALOGIX, Inc
T. Rowe Price
Touchstone Retirement Group
Ascensus, LLC
NWPS
Mutual of Omaha Retirement Services
July Business Services
Securian Retirement

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Touchstone Retirement Group
John Hancock Retirement Plan Services
Mutual of Omaha Retirement Services
Alliance Benefit Group National
IRALOGIX, Inc
Charles Schwab & Co.
ADP Retirement Services
Voya Financial Inc.
Alerus Retirement and Benefits
Corebridge Financial
Lincoln Financial Group
Transamerica
Wells Fargo Advisors
401GO, Inc.
American Funds
NestEggs Retirement Plan Services, Inc.
Principal Financial Group
Securian Retirement
PAi
Ameritas
Fidelity Investments
CUNA Mutual Retirement Solutions
Newport Group
Paychex, Inc.
Schwab Retirement Plan Services
Entrust Group, The
Equitable
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
Nationwide Financial
Ubiquity Retirement + Savings
TIAA-CREF
J.P. Morgan Asset Management
IPX Retirement
Standard, The
Ascensus, LLC
American Trust Retirement
Vestwell
Slavic401k
NWPS
BPAS
Mutual of America Financial Group
July Business Services
North American KTRADE Alliance
Hebets Company, The
PCS Retirement
Human Interest
Pentegra Retirement Services
American Financial Systems, Inc.
Empower

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Wells Fargo Advisors
Vestwell
Lincoln Financial Group
American Financial Systems, Inc.
Alliance Benefit Group National
Securian Retirement
American Funds
IPX Retirement
John Hancock Retirement Plan Services
401GO, Inc.
IRALOGIX, Inc
CUNA Mutual Retirement Solutions
Hebets Company, The
Human Interest
Ameritas
American Trust Retirement
Touchstone Retirement Group
Equitable
Schneider Downs Wealth Management Advisors, LP
Empower
BPAS
Mutual of America Financial Group
Slavic401k
Pentegra Retirement Services
North American KTRADE Alliance
Transamerica
Charles Schwab & Co.
Nationwide Financial
ADP Retirement Services
TIAA-CREF
Paychex, Inc.
PCS Retirement
Schwab Retirement Plan Services
Ascensus, LLC
Principal Financial Group
Mutual of Omaha Retirement Services
NWPS
PAi
Newport Group
Corebridge Financial
NestEggs Retirement Plan Services, Inc.
Alerus Retirement and Benefits
July Business Services
J.P. Morgan Asset Management
Standard, The
Entrust Group, The
Fidelity Investments
Ubiquity Retirement + Savings
T. Rowe Price
Voya Financial Inc.

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
PCS Retirement
Touchstone Retirement Group
Securian Retirement
Ubiquity Retirement + Savings
American Financial Systems, Inc.
Newport Group
Vestwell
North American KTRADE Alliance
Ascensus, LLC
T. Rowe Price
Voya Financial Inc.
401GO, Inc.
TIAA-CREF
Mutual of America Financial Group
BPAS
Charles Schwab & Co.
Nationwide Financial
Pentegra Retirement Services
Human Interest
Schwab Retirement Plan Services
Empower
American Funds
Lincoln Financial Group
John Hancock Retirement Plan Services
Equitable
Mutual of Omaha Retirement Services
July Business Services
IRALOGIX, Inc
Ameritas
Principal Financial Group
ADP Retirement Services
Paychex, Inc.
Standard, The
NestEggs Retirement Plan Services, Inc.
American Trust Retirement
J.P. Morgan Asset Management
IPX Retirement
CUNA Mutual Retirement Solutions
Alerus Retirement and Benefits
Slavic401k
Transamerica
PAi
Entrust Group, The
Alliance Benefit Group National
Fidelity Investments
Hebets Company, The
Wells Fargo Advisors
Corebridge Financial
NWPS
Schneider Downs Wealth Management Advisors, LP

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Mutual of America Financial Group
ADP Retirement Services
PAi
Transamerica
Newport Group
Ubiquity Retirement + Savings
Alliance Benefit Group National
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Charles Schwab & Co.
John Hancock Retirement Plan Services
American Financial Systems, Inc.
IRALOGIX, Inc
Empower
Principal Financial Group
PCS Retirement
Touchstone Retirement Group
Entrust Group, The
T. Rowe Price
Fidelity Investments
North American KTRADE Alliance
Lincoln Financial Group
Vestwell
CUNA Mutual Retirement Solutions
NWPS
Alerus Retirement and Benefits
Nationwide Financial
American Trust Retirement
Standard, The
American Funds
Ameritas
IPX Retirement
Paychex, Inc.
Schwab Retirement Plan Services
BPAS
NestEggs Retirement Plan Services, Inc.
Voya Financial Inc.
Ascensus, LLC
Equitable
401GO, Inc.
Securian Retirement
Corebridge Financial
Mutual of Omaha Retirement Services
Hebets Company, The
Pentegra Retirement Services
Wells Fargo Advisors
J.P. Morgan Asset Management
Human Interest
TIAA-CREF
July Business Services

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
Corebridge Financial
Slavic401k
Mutual of Omaha Retirement Services
Voya Financial Inc.
Ubiquity Retirement + Savings
Pentegra Retirement Services
Alliance Benefit Group National
PAi
Nationwide Financial
John Hancock Retirement Plan Services
American Trust Retirement
Mutual of America Financial Group
Principal Financial Group
Newport Group
Vestwell
IPX Retirement
Touchstone Retirement Group
ADP Retirement Services
Standard, The
TIAA-CREF
Schneider Downs Wealth Management Advisors, LP
T. Rowe Price
BPAS
July Business Services
Ascensus, LLC
NWPS
Ameritas
NestEggs Retirement Plan Services, Inc.
American Financial Systems, Inc.
PCS Retirement
Equitable
North American KTRADE Alliance
CUNA Mutual Retirement Solutions
Paychex, Inc.
Lincoln Financial Group
Empower
Securian Retirement
Entrust Group, The
Hebets Company, The
Human Interest
Schwab Retirement Plan Services
Charles Schwab & Co.
Fidelity Investments
Wells Fargo Advisors
IRALOGIX, Inc
American Funds
Alerus Retirement and Benefits
J.P. Morgan Asset Management
Transamerica
401GO, Inc.

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Micro (less than $1 million in AUA) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
Equitable
Newport Group
Human Interest
Ubiquity Retirement + Savings
Empower
T. Rowe Price
American Financial Systems, Inc.
Hebets Company, The
American Funds
Mutual of America Financial Group
Alerus Retirement and Benefits
ADP Retirement Services
Ameritas
Vestwell
PAi
July Business Services
Pentegra Retirement Services
Fidelity Investments
Entrust Group, The
Paychex, Inc.
NWPS
Lincoln Financial Group
Corebridge Financial
North American KTRADE Alliance
John Hancock Retirement Plan Services
Principal Financial Group
Standard, The
J.P. Morgan Asset Management
CUNA Mutual Retirement Solutions
Nationwide Financial
IPX Retirement
BPAS
NestEggs Retirement Plan Services, Inc.
Transamerica
Securian Retirement
American Trust Retirement
Touchstone Retirement Group
IRALOGIX, Inc
Charles Schwab & Co.
Schneider Downs Wealth Management Advisors, LP
Slavic401k
Schwab Retirement Plan Services
Ascensus, LLC
TIAA-CREF
Wells Fargo Advisors
PCS Retirement
Voya Financial Inc.
Mutual of Omaha Retirement Services
Alliance Benefit Group National

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