Small Plans ($1 Million - $10 Million in AUA)

NOTE:  THIS SURVEY IS FOR ADVISORS ONLY!
 
Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE SMALL PLANS ($1 Million - $10 Million) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

* 1. Your email address (for confirmation only).

Question Title

* 2. CRD Number (if none, just put 000)

Question Title

* 3. What is/are your target markets (check all that apply)?

Question Title

* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
OneAmerica
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
The Standard
Mutual of Omaha Retirement Services
Voya Financial Inc.
Ascensus, LLC
BPAS
401GO, Inc.
T. Rowe Price
IPX Retirement
The Entrust Group
Alerus Retirement and Benefits
July Business Services
PCS Retirement
Charles Schwab & Co.
American Trust Retirement
NestEggs Retirement Plan Services, Inc.
J.P. Morgan Asset Management
Vestwell
American Funds
Paychex, Inc.
Slavic401k
Schwab Retirement Plan Services
Principal Financial Group
Fidelity Investments
Nationwide Financial
Empower
Pentegra Retirement Services
IRALOGIX, Inc
American Financial Systems, Inc.
Ubiquity Retirement + Savings
Ameritas
Alliance Benefit Group National
North American KTRADE Alliance
NWPS
Transamerica
John Hancock Retirement Plan Services
Touchstone Retirement Group
Schneider Downs Wealth Management Advisors, LP
Lincoln Financial Group
TIAA-CREF
Newport Group
Human Interest
ADP Retirement Services
PAi
Mutual of America Financial Group
Wells Fargo Advisors
Securian Retirement
The Hebets Company
Corebridge Financial
Equitable
CUNA Mutual Retirement Solutions

Question Title

* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million)  market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

T