Small Plans ($1 Million - $10 Million in AUA)

NOTE:  THIS SURVEY IS FOR ADVISORS ONLY!
 
Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE SMALL PLANS ($1 Million - $10 Million) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
OneAmerica
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
TIAA-CREF
NestEggs Retirement Plan Services, Inc.
Transamerica
Corebridge Financial
American Funds
T. Rowe Price
Wells Fargo Advisors
Charles Schwab & Co.
Vestwell
PAi
American Trust Retirement
North American KTRADE Alliance
Ameritas
The Entrust Group
Pentegra Retirement Services
Mutual of Omaha Retirement Services
401GO, Inc.
NWPS
Human Interest
Voya Financial Inc.
Paychex, Inc.
Newport Group
BPAS
Equitable
Fidelity Investments
Ascensus, LLC
The Hebets Company
Principal Financial Group
PCS Retirement
Alerus Retirement and Benefits
John Hancock Retirement Plan Services
Ubiquity Retirement + Savings
Mutual of America Financial Group
Schneider Downs Wealth Management Advisors, LP
ADP Retirement Services
Nationwide Financial
IRALOGIX, Inc
J.P. Morgan Asset Management
Schwab Retirement Plan Services
American Financial Systems, Inc.
The Standard
Alliance Benefit Group National
Securian Retirement
Touchstone Retirement Group
IPX Retirement
Lincoln Financial Group
Empower
July Business Services
Slavic401k
CUNA Mutual Retirement Solutions

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million)  market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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