Small Plans ($1 Million - $10 Million in AUA)

NOTE:  THIS SURVEY IS FOR ADVISORS ONLY!
 
Advisors work with a variety of recordkeepers across different market segments, and in support of an plans of all sizes and complexities. As such, YOU  are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
 
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE.  We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!
 
Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
 
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE SMALL PLANS ($1 Million - $10 Million) ONLY.  OTHER SEGMENTS CAN BE FOUND AT https://www.napa-net.org/news-info/daily-news/who-are-nation%E2%80%99s-best-recordkeepers-0
 
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

Question Title

1. Your email address (for confirmation only). (Required.)

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2. CRD Number (if none, just put 000) (Required.)

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3. What is/are your target markets (check all that apply)? (Required.)

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4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
OneAmerica
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
John Hancock Retirement Plan Services
PCS Retirement
Wells Fargo Advisors
Principal Financial Group
Fidelity Investments
Human Interest
Corebridge Financial
American Trust Retirement
American Funds
Schwab Retirement Plan Services
Alliance Benefit Group National
BPAS
T. Rowe Price
Ascensus, LLC
Lincoln Financial Group
Voya Financial Inc.
Mutual of America Financial Group
CUNA Mutual Retirement Solutions
Nationwide Financial
Ubiquity Retirement + Savings
401GO, Inc.
Charles Schwab & Co.
Securian Retirement
Ameritas
Transamerica
Touchstone Retirement Group
Mutual of Omaha Retirement Services
The Standard
Alerus Retirement and Benefits
PAi
Slavic401k
Empower
Newport Group
NestEggs Retirement Plan Services, Inc.
TIAA-CREF
July Business Services
Paychex, Inc.
The Entrust Group
North American KTRADE Alliance
Schneider Downs Wealth Management Advisors, LP
Equitable
ADP Retirement Services
IRALOGIX, Inc
Vestwell
J.P. Morgan Asset Management
American Financial Systems, Inc.
NWPS
Pentegra Retirement Services
IPX Retirement
The Hebets Company

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6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million)  market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

Question Title

16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Financial Systems, Inc.
American Funds
American Trust Retirement
Ameritas
Ascensus, LLC
BPAS
Charles Schwab & Co.
Corebridge Financial
CUNA Mutual Retirement Solutions
Empower
Entrust Group, The
Equitable
Fidelity Investments
Hebets Company, The
Human Interest
IPX Retirement
IRALOGIX, Inc
J.P. Morgan Asset Management
John Hancock Retirement Plan Services
July Business Services
Lincoln Financial Group
Mutual of America Financial Group
Mutual of Omaha Retirement Services
Nationwide Financial
NestEggs Retirement Plan Services, Inc.
Newport Group
North American KTRADE Alliance
NWPS
PAi
Paychex, Inc.
PCS Retirement
Pentegra Retirement Services
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Securian Retirement
Slavic401k
Standard, The
T. Rowe Price
TIAA-CREF
Touchstone Retirement Group
Transamerica
Ubiquity Retirement + Savings
Vestwell
Voya Financial Inc.
Wells Fargo Advisors

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