As it is only by listening to what you say that we can continue to improve our standards, please help us by giving your honest answers to these questions. You will be able to do this in less than 2 minutes.

We publish all positive and negative ratings and reviews of our clinicians and clinic on our website. We will not publish your name or identify you in any way and we do not publish comments that are libellous or disrespectful.

Thank you for helping us to improve.

1. Who did you see?

2. Thinking about your appointment time how long did you have to wait before being seen by your doctor?

3. Do you think that your doctor explained things in a way that was easy to understand?

4. Do you feel that your doctor listened carefully to you?

5. In your opinion did your doctor know the important information about your medical history?

6. In your opinion did your doctor spend enough time with you?

7. Do you feel that your doctor encouraged you to ask questions?

8. Overall, how would you rate your doctor?

9. Would you recommend your doctor to your family and friends?

10. In your opinion when making your appointment was The Medical Chambers Kensington/La Clinique Francaise team member you dealt with helpful and courteous?

11. In your opinion when you arrived was The Medical Chambers Kensington/La Clinique Francaise front of house team helpful and courteous?

12. Overall, how would you rate The Medical Chambers Kensington/La Clinique Francaise?

13. Would you recommend The Medical Chambers Kensington/La Clinique Francaise to your family and friends?

14. Please tell us about anything else you want us to know or how we could improve your experience here.



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Copyright The Medical Chambers Kensington June 2017

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