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* 1. Contact Information

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* 2. Do you buy/sell Metcal products, Techcon products, or both?

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* 3. Do you purchase products from OKI (Metcal/Techcon) through the eCommerce Portal?

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* 4. If you answered "Yes" to Question 3, please rate your level of satisfaction for Metcal/Techcon eCommerce Portal

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* 5. Please rank the items below in order of importance to your organization (1 being most important and 8 being least important)

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* 6. Please rate your level of satisfaction with the Customer Service we provide

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* 7. Please rate your level of satisfaction with our Product Lead Times

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* 8. Please rate your level of satisfaction with OK International's ability to Deliver to Promise Date

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* 9. Does the OKI product mix meet your sales needs?

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* 10. Does the Metcal/Techcon product mix meet your customer's production needs?

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* 11. Please rate your level of satisfaction with the quality of our products:

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* 12. Please rate your level of satisfaction with the training provided for our products

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* 13. Please rate your level of satisfaction with the product information available on our website and eCommerce Portal:

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* 14. Please rate your level of satisfaction with the product information available to help your organization sell our products

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* 15. Please rate your level of satisfaction with our Technical Support:

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* 16. Please comment on any additional needs you have from OKI to improve our service

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