The District of Columbia has recently experienced major power outages. As a result, the Office of the People’s Counsel (OPC) is conducting this survey to: 1) determine the frequency and duration of power outages affecting your neighborhood, 2) gauge the quality of Pepco’s response to your outages, 3) gather consumers’ opinions on whether placing more of Pepco’s power cables underground would make service more reliable and 4) develop a profile of the customers and communities affected by power outages.
This survey can be completed in 2 minutes or less. Please answer all questions that are applicable to you. OPC will use the results of the survey to supplement the public record and to inform policy and decision makers.
We thank you for helping OPC to represent the interests of all consumers in the regulatory process.