GAF Architects & Specifiers Survey

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* 1. Which best describes you (check all that apply):

Licensed Architect

Engineer

Specifier

Roof Consultant

Property Owner

Roofing Contractor

General Contractor

Other (please specify)

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* 2. Overall, please describe the types of projects you are responsible for?

All commercial/industrial

All residential

Mostly commercial with some residential

Mostly residential with some commercial

Split evenly between commercial and residential work

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* 3. What was your familiarity with this site?

This is my first visit

I have visited this site in the past

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* 4. How did you hear about this site?

Search engine (such as Google, Yahoo!, etc.)

Main GAF website

Territory Manager made you aware

Referral

Clicked on it via a link on an email

Advertisement or publication

Other (please specify)

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* 5. What brought you to our site today?

My roof is in need of replacement

I need installation instruction and/or videos

I need technical product information

I am investigating different roof technologies for an upcoming project

Other (please specify)

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* 6. Did you find what you were looking for?

Yes – found everything I needed

Found some of what I needed

No I could not find what I needed. (please specify what you were looking for below)

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* 7. How would you rate the following features of our website compared to other sites you use regularly?

	Outstanding!	Good!	Average.	Worse Than Average.	Terrible!
Easy to Navigate & Find Things	Easy to Navigate & Find Things Outstanding!	Easy to Navigate & Find Things Good!	Easy to Navigate & Find Things Average.	Easy to Navigate & Find Things Worse Than Average.	Easy to Navigate & Find Things Terrible!
Clear, Understandable Communication:	Clear, Understandable Communication: Outstanding!	Clear, Understandable Communication: Good!	Clear, Understandable Communication: Average.	Clear, Understandable Communication: Worse Than Average.	Clear, Understandable Communication: Terrible!
Product Information Was Thorough:	Product Information Was Thorough: Outstanding!	Product Information Was Thorough: Good!	Product Information Was Thorough: Average.	Product Information Was Thorough: Worse Than Average.	Product Information Was Thorough: Terrible!
Design (Look & Feel) of Site:	Design (Look & Feel) of Site: Outstanding!	Design (Look & Feel) of Site: Good!	Design (Look & Feel) of Site: Average.	Design (Look & Feel) of Site: Worse Than Average.	Design (Look & Feel) of Site: Terrible!
Website Loaded Quickly (no waiting):	Website Loaded Quickly (no waiting): Outstanding!	Website Loaded Quickly (no waiting): Good!	Website Loaded Quickly (no waiting): Average.	Website Loaded Quickly (no waiting): Worse Than Average.	Website Loaded Quickly (no waiting): Terrible!

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* 8. Overall, how satisfied were you with your visit today?

1 = Not at all satisfied

4 = Neutral

7 = Very satisfied

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* 9. Did you have any technical issues (like broken links or malfunctioning software) with the site?

Yes

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* 10. Is there anything we could be doing better?

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* 11. Thanks for answering all the questions in the survey! Please provide your info below so we can send your FREE Color & Style Swatchbook! (optional).

Name:

Address:

Address 2:

City/Town:

State:

ZIP:

Email Address: