Gateways to Opportunity Professional Development Advisor Services Survey
Quality customer service is an important part of our ongoing quality improvement. Please take a moment to complete this short survey to let us know about your experience. We appreciate your time and comments.
1.
Why did you request Professional Development Services? (check all that apply)
Questions about Gateways Credential(s)
Questions about Gateways Scholarship Program
Questions about Great Start Wage Supplement Program
Questions about IDHS CCAP Training Requirements
Help with career planning
Help with educational planning
Other (please specify)
2.
Please rate the quality of service you received from a Gateways Professional Development Advisor (PDA) Scale: 1 (lowest) to 4 (highest) quality service
1
2
3
4
Overall quality of service:
1
2
3
4
My question(s) were thoroughly answered:
1
2
3
4
The Gateways PDA I spoke with cared about my situation:
1
2
3
4
The PDA I spoke with was knowledgeable about Gateways programs and other resources:
1
2
3
4
3.
Comments: Please share your experience, as well as suggestions for improving Professional Development Advising Services through Gateways to Opportunity.
