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NBIC Claims Survey

1.Based on your recent claims experience with NBIC, how likely are you to recommend NBIC for homeowners insurance to a friend or family member?(Required.)


Not At All Likely

0


 

1


 

2


 

3


 

4


Neutral

5


 

6


 

7


 

8


 

9


Extremely Likely

10

2.How satisfied were you with the EASE with which you were able to REPORT YOUR CLAIM?(Required.)


Completely Dissatisfied

0


 

1


 

2


 

3


 

4


Neutral

5


 

6


 

7


 

8


 

9


Completely Satisfied

10

3.How satisfied were you with how NBIC KEPT YOU INFORMED of what was happening during the course of the claim?(Required.)


Completely Dissatisfied

0


 

1


 

2


 

3


 

4


Neutral

5


 

6


 

7


 

8


 

9


Completely Satisfied

10

4.How satisfied were you with the FAIRNESS OF THE SETTLEMENT?(Required.)


Completely Dissatisfied

0


 

1


 

2


 

3


 

4


Neutral

5


 

6


 

7


 

8


 

9


Completely Satisfied

10

5.How satisfied were you with the TIMELINESS with which your claim was handled?(Required.)


Completely Dissatisfied

0


 

1


 

2


 

3


 

4


Neutral

5


 

6


 

7


 

8


 

9


Completely Satisfied

10

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