Sunday 27 April 2014 /9:30 - 11:30

Welcome! Please complete the following survey.

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1. Please rate your overall satisfaction with this session.

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2. After attending this session, please rate your ability to: Identify a step by step process for service innovation.

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3. After attending this session, please rate your ability to: Demonstrate a variety of tools and techniques to support the innovation process from idea generation to implementation.

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4. After attending this session, please rate your ability to: Provide participants with a number of take home tools and techniques.

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5. Please rate the effectiveness of the teaching strategies utilized during this session.

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6. Please rate Lynne Maher, PhD on content knowledge during this session.

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7. Please rate Lynne Maher, PhD on teaching effectiveness during this session.

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8. Please rate whether the subject matter was presented objectively and with fair balance/non-commercialism.

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